Etsi halvat lennot välille Yhdysvallat - Suomi

Miinukset: Food could have been better.

Plussat: Same airplane but we had to get off and go thru customs. Kind of a maze to get back onto same plane. Better seat with extra leg room

Miinukset: The iPad didn’t work so I couldn’t watch any movies. The seat next to me was broken also so neither of us could have inflight info.

Miinukset: Dirty plane!!! Trash in seat back pocket. General dirty feeling.

Plussat: Great crew

Miinukset: There were not free snacks

Plussat: The crew was nice

Miinukset: We were boarding later than expected Which caused some stress with connection flight

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: I was i business class and the crew were very good

Miinukset: nothing as it was not a long flight, only 3 hours

Plussat: Comfortable

Miinukset: I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it.

Plussat: New-ish aircraft

Miinukset: Prompt departure; better food/snacks.

Plussat: Lufthansa always great. Comfortable seats, good and safe service.

Miinukset: Nothing

Miinukset: Over 2 hours late, and this flight has been late 6 of the last 7 days

Plussat: Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Miinukset: Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience

Miinukset: Flight got delayed 30 minutes

Plussat: no very poor , terrible plans and plane service

Miinukset: better aircraft, better trained staff from delta service in tei cities wonderful fred

Plussat: The crew was pleasant and helpful.

Miinukset: The plane was an outdated jalopy. I thought the exit doors were going to fly off. This was in vast contrast to the 737 plane that we had taken earlier in the day for a flight from BNA to ATL.

Miinukset: No milk available.

Miinukset: DTW to FLL, plane was delayed coming from BOS to DTW 5 hours for BOS weather. The plane arrived & they announced they would turn it around ASAP. They started the boarding process & then stopped it stating that a crew member had timed out. Delayed hour to FIND one. Shortly after delayed overnight.

Plussat: The second leg of my journey was good. The airplane was comfortable and everything about the crew was top notch.

Miinukset: The craft on the first leg of my trip had the seats extremely close together. I would estimate that I only had 25 cm between my knees and the seat I had it for me. Also, we were seated on the airplane approximately one hour before ideparture. This was an additional hour I had to sit uncomfortably.

Miinukset: The seat bottom was just a bit on the hard side.

Plussat: The crew was great

Plussat: Flight delayed due to mechanical keep us informed.

Miinukset: The layover is to tight, in a delay either you or your bag doesn't make it. Our flight was the last flight for the day , we ran to make our connection but half the bags didn't make it.

Miinukset: Seats and entertainment

Plussat: Crew was great given the circumstances that British Airways had significant systems issue that caused significant delay and missing of connecting flight

Miinukset: Trip was a disaster

Plussat: Prompt service, clean plane, friendly stewards.

Miinukset: There was no complimentary water/beverages for a 2.5 hour flight - would have been nice but oh well.

Plussat: It was incredibly quick!

Plussat: Nothing.

Miinukset: The entertainment system didn’t work. No food and no alcoholic beverages on an international flight, very disappointing.

Miinukset: The cabin crew was rude—I couldn’t have a quiet conversation without being shushed.

Miinukset: Didn’t realize I was going to be charged $65.00 per suitcase. Checked three and that added$195.00 to my overall cost. The only thing we got on board was water everything else was a charge.

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: Crew was awesome.

Miinukset: Ticketing staffs should and can be more co considerate. Average rating at best, and sometimes very rude.

Plussat: Seat was comfortable and the extra care package and warm towels were a plus. The food was good too.

Plussat: The flight attendants were friendly, attentive and efficient.

Miinukset: Many flights were grounded for several hours because of some airline operational glitch. We were provided with no information or guidance about how to resume our travels. As we tried to sort ourselves out we were sent from lineup to lineup without much progress or friendly service.

Miinukset: My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to.

Plussat: The crew was nice On time Clean flight

Miinukset: The food was cold Nothing else....the flight was great

Miinukset: It was safe and everyone was friendly. Most spoke English and helped when I requested.

Plussat: Only use this airline if you are just flying to Iceland or taking advantage of their stopover in Iceland option. Otherwise choose another airline.

Miinukset: Serve food like most transatlantic carriers-bringing Subway Sandwiches or paying large fees for Pringle’s potato chips is beyond greedy for an airline these days. If Icelandair is that desperate for profit it makes one wonder where else they cut corners.

Plussat: Crew was very nice and helpful. I loved the complimentary Icelandic water

Plussat: Crew was good.

Miinukset: Boarding in Reykjavík was a mess. Biggest problem was that the flight was delayed over an hour, but the boarding times were only changed at the gate by ten minutes each time - and with no seating at that gate that meant everyone was standing around for over an hour.

Miinukset: The check in was very slow - only one Iceland Air representative was at the counter.

Miinukset: The cabin crew was rude—I couldn’t have a quiet conversation without being shushed.

Plussat: The crew was really wonderful. They went the extra mile- pun intended- to make sure me and my family were comfortable. They were especially kind to my daughter. The plane was also great, very clean and well equipped. The 8 hours from Munich to JFK flew by very quickly.

Plussat: There was no in seat power despite that being listed as an amenity. Also, there was no checked bag included in my flight, despite selecting that in my search for tickets.

Miinukset: In seat power for phone charging while flying transatlantic is extremely helpful. Ticket purchased was not as advertised.

Plussat: Convenient seats in A-380

Miinukset: Drinks were good, but food was bad

Plussat: Great flight and food options.

Miinukset: The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this

Plussat: I loved being upgraded to first class and the crew was so attentive.

Miinukset: Nothing, glad this was a better experience than the trip to Miami.

Plussat: There were a few hiccups with the overall flight process, but the crew was very friendly and informed everyone in a timely manner of the situation. There were also good snacks. Also, flexible baggage policy, which was great.

Miinukset: The boarding situation is odd and less organized or structured than any of the other airlines I've flown with.

Plussat: I liked the polite friendly staff!

Miinukset: I wish you would give me more to complain about! Just kidding! No complaints

Plussat: Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay

Miinukset: 2 hour delay...and once in seat it was too hot with traffic of planes in front of us.

Plussat: Comfort

Miinukset: Choice of movies

Plussat: I liked everything. Pleasant flight.

Miinukset: Not that I didn't like, only some comments: Flight was 40 min late at arrival due to delayed start from JFK, the plane had to wait on runway before take-off. Not a problem for me as HEL was my final destination.

Miinukset: Usually, in the morning, a light breakfast is served. This time, there was none.

Miinukset: The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant.

Miinukset: In general, not good enough for an overnight flight. Our flight was late, we missed our connections which is the primary reason I am complaining

Plussat: everything

Miinukset: boarding

Miinukset: My first flight was so delayed that I missed my second and had to stay in Reykjavik overnight. I didn’t make it back to Denver when I was supposed to.

Miinukset: Food could have been better.

Plussat: amazong

Plussat: Very Organised and punctual

Miinukset: 2h30 delay and no follow-up for connecting flights

Plussat: Not much went well, sorry

Miinukset: Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight.

Plussat: Food and entertainment is good

Miinukset: They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight

Plussat: Very nice staff. Probably one of the best flights

Plussat: Fast connection in Helsinki!

Miinukset: Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

Miinukset: There is no wi-fi There is no possibility to charge your mobile

Plussat: Everything except delay

Miinukset: Nil

Plussat: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Miinukset: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Plussat: Always polite and accommodating. The seats are very comfortable and roomy. it was a pleasant quick flight

Miinukset: 2h30 delay and no follow-up for connecting flights

Plussat: Great service and yummy food.

Miinukset: The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!

Miinukset: Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great.

Plussat: I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now.

Miinukset: Service, staff and food.

Plussat: The crew was really good

Miinukset: Boarding

Plussat: Service

Miinukset: Delay for both leg trip.

Plussat: amazong

Plussat: Nothing

Miinukset: Everything