Stanstead sent us out of the terminal, so we had to go through security again, and missed the connection. It wasnt helped by the fact that Kayak had not sent the boarding cards to my phone. Not their fault that my phones email not working; however they could have whats apped them - but they said it was not possible. So I had to pay an extra £100 to Ryan air, for the missed fight, go to Gdansk, and complete to warsaw via train. Thank you Ryanair for getting me to Gdansk :-)
Fast, good loads in and out, totally worth of price.
Plussat: "Priority boarding was a plus for it allowed for me to travel with carry on only"
Miinukset: "Nothing. It was perfect for the service provided"
Miinukset: "Having paid for our seats I wasn't impressed to find someone else sitting in them! Steward did sort out quickly though."
Miinukset: "We were cooped in a very small area before boarding and it was too hot and not enough seats."
Plussat: "Friendly staff"
Miinukset: "Being a bit late. Unusual for Ryanair"
Plussat: "Our flight was early on schedule"
Miinukset: "Boarding started before all the passengers of the previous flight were disembarked from the plane, so we had to wait in the tunnel that goes from the gate to the plane. Another very disappointing thing is that you cannot choose your seat, but you are given one randomly from the system."
Miinukset: "Read the small print before. €55 to print the boarding pass because I did not do on internet !!! WTF This was my second and last Ryan Air flight."
Plussat: "Cabin crew very good, lovely flights out and back but food sparse. Lots in the in flight magazine but seemingly little on board. I was v hungry!! Mr O'Leary, love the cheap flights and booking system fine but you could make more money from better food options. Pity."
Miinukset: "Much waiting in line for most of an hour bofore gate opens and incredibly slow inflight food service"
Plussat: "Reasonable price."
Miinukset: "Was sat nowhere near my group of friends, know one on the plane was sat with who they travelled with. Plane was running late."
Plussat: "The pilot and safety tannoy is not loud enough"
Plussat: "We actually made it"
Miinukset: "The 3hr delay with no explanation or any information whilst waiting in the airport."
Plussat: "The crews not nice!"
Miinukset: "We wait a long time to board!"
Plussat: "STAFF ATTITUDE/SUPPORT, PLANE CLEANLINESS. PUNTUALITY."
Miinukset: "NOTHING SPECIAL TO REPORT."
Miinukset: "Arrived 1.5 hours late at 1:30am"
Miinukset: "Boarding at Stansted not good. Security took too long. When we arrived at the gate the departure board stated "final call" however the gate hadn't opened yet? No communication as to reason for this delay."
Plussat: "Nothing really, it's a cheap ticket and that's it."
Miinukset: "Ridiculous boarding situation, expensive onboard food and beverage. Upright seats. Advanced check in always seats your group apart to encourage you to purchase seats. Budget airline that trust to milk their clients for every penny. Only use them if no other option."
Miinukset: "Flight was almost an hour late. No body apology for it and later they expect people to spend money on their stuff..."
Miinukset: "Did not receive email on Having to print tickets beforehans and had to pay in insane fee plus another fee for 1kg overage on my luggage. By far the worst airline!"
Miinukset: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Miinukset: "We were not told the reason for the delay. We were not given an estimate of the length of the delay. No update information was given. We all understand there can be problems; but just tell us what they are? Then, we were all called forward to board, but I was still standing 45 minutes later in the queue. Let us wait in (relative) comfort in the terminal (restrooms, drinks, wider seats etc), don't start to board us ridiculously early."
Miinukset: "I arrived from another international flight and ran like crazy for my connection and arrived before the flight departed. When I arrived at the gate the agent would not let me on the flight and offered no assistance to rebook. Not what I wanted to hear after 12 hours flying and a 30 minute run through Frankfurt airport"
Miinukset: "As usual with ryan air it's all about the cash. Missed my flight because of lip balm and a baggage check and then when I asked for help. They basically did nothing. I will never fly with you again. Luckily managed to get a B.A flight for £95.00 the same day and Ryan air wanted £413.00"
Miinukset: "Gates announced too late"
Plussat: "It was cheap and clean"
Miinukset: "Cant take your carry on actually onboard. They wont even give u free hot water for personal needs."
Miinukset: "I checked in online. Didn’t realize I had to save a mobile download of the check in. The woman at the front desk yelled at us and told us to get out of line. We pulled it up on our mobile and got back in line. She then told very rudely agreed to help us. My husband thanked her for her kindness and I giggled and walked away (because she wasn’t kind at all). she then began to scream at us from 20 feet away “YOU ARE VERY RUDE AMERICANS!” I’ve never experienced something that odd. Then, the flight was 4 hours late for some unknown reason. I tried to get a wine on the flight and the credit card machine wasn’t working. Instead of doing whatever normal company would do and graciously give us a wine for the terrible service, very late flight and no working way to pay, the flight attendant grabbed the wine back and continued serving other people. The whole day was a disaster. Now it’s 2 am and I have another flight to be up for in 4 hours."
Plussat: "No issues, accept a silly unnecessary incident at the security point-but that issue is disconnected from the airline."
Miinukset: "Everything was fine. I will find flight here again."
Miinukset: "Extort money for no pre boarding. Also, no beverage service on flight. But did roll around cart yo dell stuff. Also, didnt sit eith my wife"
Miinukset: "The check-in kiosk was broken so weer could not print our boarding passes. We had to argue with the attendant to print the passes which almost made us late for our flight."
Miinukset: "I feel like we get ripped off by having to check a normal carry on size luggage."
Plussat: "Good landing and on time."
Miinukset: "Took my carry on bag and put I with the checked in bags without prior notice."
Plussat: "Flight got to destination on time"
Miinukset: "I checked in in advance but had a bag to check which turned into a check in nightmare. Had to pay for a bag even though it said 1 bag free on online check in. Flight attendant had no change for a water - why do you not anticipate having to break a 20 bill - and gave me a fistful on coins. When I said let me pay by card, she said ok but I won't give you back what you paid already."
Plussat: "Not bad, got me from A to B cheaply."
Miinukset: "Seats do not recline."
Plussat: "Attentive crew and departed on time."
Miinukset: "The seat was not the most comfortable (of course) and the 10EUR meal I bought was not good either."
Miinukset: "delayed, rude service, unclear signage for boarding"
Plussat: "Fare was reasonable."
Miinukset: "Boarding process was slow and tedious. Asked for boarding pass by gate agent and flight attendant. Created unnecessary delay getting everyone seated."
Plussat: "Smooth flight."
Plussat: "short flight"
Miinukset: "waiting for luggage hortibly long"
Plussat: "We had no problems with our flight"
Plussat: "The flight was good and on time, friendly cabin crew"
Miinukset: "The boarding crew, meaning that guy at the airport, was very unfriendly"
Miinukset: "I hate ryanair"
Plussat: "Tickets were cheap"
Miinukset: "Seats don't recline, extra charges on bags and boarding passes and the website is not clear enough to prepare people for this. some attendants in Rome on our way out were very rude. They charged us then made us feel dumb. I think they deal with a lot of unhappy people and this could be fixed by simply improving website/check in clarity."
Plussat: "The staff were friendly"
Miinukset: "Firstly we were delayed for two and a half hours which caused us to arrive after midnight making it very hard to find transport home. The seats were very uncomfortable and wouldn't tilt back at all. We were hungry because we had waited for 2+ hours and we were not provided with any food onboard. Not a fun flight."
Miinukset: "Ryan air is the worst airline I have ever encounter. PLEASE STAY AWAY FROM THEM."