Etsi halvat lennot reitille Santa Catarina $[81-Suomeen

Plussat: "Good enough."

Miinukset: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Miinukset: "Improve quality of on board announcements."

Plussat: "okayish"
Miinukset: "delay could be complimented by faster speed"

Miinukset: "Another snack midflight."

Plussat: "Never made this flight, rerouted Around Pakistan"
Miinukset: "Y’all could have given some perks or extra miles"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Leg room, comfortable seats, staff great"
Miinukset: "Nothing"

Miinukset: "Great plane & serive & big bathrooms"

Plussat: "The crew was excellent! Quick services and very courteous."
Miinukset: "The screens in the seats could be upgraded."

Plussat: "Good, friendly crew"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"

Plussat: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Miinukset: "boarding was late and slow, arrival at Frankfurt late"

Plussat: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Miinukset: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Miinukset: "The connecting flight to Bremen from Munich was missed due to delayed flying from Munich. Then we had a reconnecting flight and 15 minutes prior to boarding it was cancelled. No more flights to Bremen so we then were redirected to a flight to Hamburg. We had to fly from Munich to Vienna and then from Vienna to Hamburg. The flight from Munich to Vienna was delayed by 40 minutes which made us lose the connecting flight. We had to wait until the next morning for a flight to Hamburg, where as we arrived our luggage was lost. The staff ensured us that our connecting flights were waiting for us, however the flights had left 20 minutes prior to our arrival. The staff was nice but the communication was poor."

Plussat: "crew friendliness"
Miinukset: "selections in entertainment system is very old."

Miinukset: "boarding was late and chaotic and no apology from the airline"

Plussat: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Miinukset: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"

Plussat: "trip was pretty nice"
Miinukset: "service excellent"

Miinukset: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"

Plussat: "The Crew was very attentive und friendly! The flight was in time"
Miinukset: "Nothing"

Plussat: "Entertainment system"
Miinukset: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Plussat: "I loved flying with Lufthansa , amazing airline"

Plussat: "no extra charges for food and drinks, including alcoholic drinks....free entertainment and headphones...professional service and flight"
Miinukset: "Seats are a lot smaller and closer together In economy but when can only afford the cheapest that is how it is now."

Plussat: "Good plane and service"
Miinukset: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Miinukset: "Delayed flight"

Plussat: "The food was great."
Miinukset: "There isn't much leg room."

Miinukset: "It wasn't Lufthansa"

Plussat: "I was upgraded to economy plus"
Miinukset: "The flight was delayed from Frankfurt"

Miinukset: "Having to pay to sit together."

Miinukset: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Plussat: "Nothing"
Miinukset: "An hour late"

Plussat: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Well organized and in time"

Plussat: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Miinukset: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Plussat: "The seats are hard and we were packed like sardines in the back rows. Wish that they would pass out water more often, we were dehydrated and also cold. Choice of movies were ok. The kids movies were the best"
Miinukset: "Seat co figuration is awful especially for families. Got very warm on the pls rand then very cold."

Plussat: "The fact is actually took off."
Miinukset: "Gate change at the exact time we were to board causing a 1:45 delay since our flight wasn't in the correct spot for the flight control deck to push our plane back. We made our connecting flight by about 8 minutes in Munich."

Plussat: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Miinukset: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Plussat: "Timely"

Plussat: "This flight was slightly delayed, but the delay was small and didn't affect my connecting flight."
Miinukset: "the boarding wasn't "ordered" like last rows boarded first to avoid trying to get by people in earlier rows - that slows down boarding."

Plussat: "Comfortable, new aircraft. Good on-board service."
Miinukset: "Lufthansa should allow seat selection in advance. Other competing carriers do, without a fee (including Brussels Air), and it detracts from the experience to have this uncertainty."

Plussat: "Nothing"
Miinukset: "Crew Service, food,"

Plussat: "The customer service"

Miinukset: "Seats looked older generation and configuration not great"

Miinukset: "Two suitcases were lost"

Plussat: "The variety on the LATAM Play."
Miinukset: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Plussat: "Easy check in, and kindly personnal"
Miinukset: "Maybe consider some upgrades when its possible"

Plussat: "Crew was great. Seat was great."
Miinukset: "Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food."

Miinukset: "I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs"

Miinukset: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Plussat: "Nothing much, really."
Miinukset: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Plussat: "The flight was very comfortable"
Miinukset: "The flight should be not delay.. I paid money for been late...45 dollars they don’t appreciate loyalty"

Miinukset: "The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service."

Miinukset: "They changed our boarding gate three times"

Plussat: "Crew was very kind"
Miinukset: "wifi"

Miinukset: "It was good"

Plussat: "Everything was on time. Food was good and movie selection was good"

Plussat: "all except the food"
Miinukset: "the food"

Miinukset: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Miinukset: "Overall a good experience."

Plussat: "Left on time"
Miinukset: "Nothing"

Plussat: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Miinukset: "less ignorant/greedy management"

Plussat: "There was no one sitting next to me."
Miinukset: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Plussat: "Excellent price and value. Great service both before and after travelling with an infant"
Miinukset: "Food quality could be better"

Plussat: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Miinukset: "Delayed 5h, missed all connections, no help from crew"

Miinukset: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Plussat: "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Miinukset: "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."

Plussat: "The individual who helped us rearrange flights in Lima was very helpful."
Miinukset: "The original flight was cancelled the morning of the flight. Caused issues with an added overnight stay and time to reschedule everything."

Plussat: "Food"
Miinukset: "Seats"

Plussat: "Food was ok"
Miinukset: "Average airline with poor customer service. The transit was too short and lost my luggage. Customer service was very poor and recovering my bags was an epic and expensive endeviour!!"

Plussat: "Lancing was excellent. Good leg room, good leather sits"
Miinukset: "I thought service was good."

Plussat: "Wine and whisky"

Plussat: "Beer wine & whisky"
Miinukset: "No wifi, uncomfortable"

Plussat: "It was comfy"
Miinukset: "When I got to Miami, I wasn't assisted to the next gate"

Plussat: "Great Staff. Beautiful plane"
Miinukset: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Plussat: "We arrived safely, there was no major problems and the crew was great."
Miinukset: "They changed my flight without previous notice to an earlier one, it was for around 20 min earlier but still they should send you a notice. Now they charge you for everything you eat, before they gave you a little snack. Also, there's traffic on both airports so that's something unpleasant too."

Plussat: "23kg (50lb) luggage INCLUDED in the price of the ticket. Free drinks and a snack!! It's like flyingbused to be, fun!"
Miinukset: "No complaints at all!"

Plussat: "The entertainment was awesome."
Miinukset: "Nothing."

Plussat: "good flight. Good lounge in Santiago. Flight staff very good"
Miinukset: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Miinukset: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Miinukset: "No movies."

Plussat: "Customer service"
Miinukset: "No leg room, seats go back too far"

Plussat: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Miinukset: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"

Miinukset: "Flightwas canceled and customer service was horrible through the entire experience."

Plussat: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."

Plussat: "Good crew, decent service, edible food."
Miinukset: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."

Miinukset: "Para abordar tuvimos que caminar hasta la salida en la puerta 30 y después esperar en el bus más de veinte minutos, pesima organización de subir los pasajeros para que esperen tanto tiempo en el bus con un calor sofocante Mi asiento era el 1B y no tenia la mesita para la bandeja"

Miinukset: "Delays, poor English explanations, disorganized boarding"

Plussat: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Plussat: "Good service from the crew."
Miinukset: "I lost my luggage (bag). I had to wait about 1 hour. Airport staff advised me to go from gate 1 to gate 11 and back to gate 1. Then advised me to go to Latam counter where I lodged a claim."

Plussat: "Having movies on the long flight and the staff"
Miinukset: "There need to be vegetarian options for meals"

Plussat: "The crew was OK, but nothing special."
Miinukset: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Plussat: "Amazing crew and on time flight"
Miinukset: "None"

Plussat: "Everything! The service was exceptional!"

Miinukset: "Boarding clusterf..."

Miinukset: "See above."

Plussat: "The crew was wonderful. We were in business class which was modest but comfortable."
Miinukset: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Plussat: "Average crew. Average seat."
Miinukset: "They could have controlled screening babies better. They just let them scream....."

Plussat: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"

Plussat: "Entire trip was easy and comfortable."

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "Excelente aerolínea"

Miinukset: "Too much time spent at boarding. On luggage missing."

Plussat: "Crew was amazing. Service and food was good."
Miinukset: "Random TSA check was not needed at the end when boarding."

Plussat: "The crew was friendly!"
Miinukset: "Once again no vegetarian options."

Miinukset: "It was great trip thank you Air France"

Plussat: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Plussat: "Good food and service"

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Plussat: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Miinukset: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Miinukset: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Miinukset: "Old plane."

Miinukset: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Plussat: "The crew worked hard, but the food was below the French standards."
Miinukset: "The flight was delayed for 2.5 hours and the passengers spent this time in the cabin without a/c."

Plussat: "It was on time"
Miinukset: "Hard seats Boarding was 35 min delayed"

Plussat: "We flew with our special needs child without requesting any particular accommodations except for gluten free meals. The gate staff and flight crew identified him and allowed us special bordering that facilitated the process. That act of kindness is a rare experience on our part. Thank you Air France staff!"
Miinukset: "Nothing."

Miinukset: "Leg space."

Plussat: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Miinukset: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"

Plussat: "The quality of service from the staff and their courtesy. A great asset of the airline."
Miinukset: "My luggage was left behind - this despite my being lifetme platinum."

Plussat: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Miinukset: "See above and the food was disgusting"

Miinukset: "The room between seats is unbearable."

Plussat: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Miinukset: "NA"

Plussat: "Nice crew, free snacks"
Miinukset: "For taller people flying economy sucks . The seats are always to small"

Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."

Plussat: "It es a good flight back"
Miinukset: "Items missing on duty free purchases"

Plussat: "Seat comfort in business class Professional and friendly crew"
Miinukset: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plussat: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Miinukset: "nA"

Plussat: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Miinukset: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Plussat: "leg space in plane"

Plussat: "Not much"
Miinukset: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plussat: "Efficient check-in."
Miinukset: "It was raining in Prague so I can understand that luggage is going to get wet. But when we opened our luggage at least half of our clothes were wet. It would seem that the luggage sat out for quite a while prior to departure for that much soaking of clothes. Fortunately we are staying in Paris for a few days and can get our clothes dried out."

Plussat: "Crew was wonderful Helpful, pleasant, capable"
Miinukset: "Waiting for late passengers & their luggage"

Plussat: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Plussat: "Good food. Although no Cappucino as in AF from Sanfransisco to Paris."
Miinukset: "No entertainment at al. Specifically, I could not lean my seat b/c of a mom with a baby behind me..."

Plussat: "Good entertainment"
Miinukset: "For the continuation of this flight of course I was still in the same seat in the middle and I had signed up and reserved an aisle seat"

Plussat: "The seats were comfortable."
Miinukset: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."

Plussat: "The in-flight entertainment wad quite nice, even though the screens were old."
Miinukset: "The vegetarian meal was tasteless. I expected way more."

Plussat: "I like American Airlines in general."
Miinukset: "I noticed there was a disagreement/issue between a passenger and the aircrew, but it was handled quickly when the passenger just left. I understand there are some issues sometimes, but I noticed attitude from three of the flight attendants during the flight. There were three teens in the back that kept rambling about how all planes have bombs, everyone there was turbulence we could go into a spiral, the plane engines could blow up, etc. It was clearly making passengers uncomfortable because they kept turning around and one lady even yelled at them. I'm honestly shocked the flight crew never said anything to them. I wasn't too worried, except that they ruined any chance to get some rest."

Plussat: "The crew was very nice. Everything was satisfactory"
Miinukset: "Nothing"

Plussat: "The crew was nice. The food was pretty good. They were generous with the wine pours. The movie selection was good."
Miinukset: "The legroom wasn't great on the flight from Amsterdam to Dallas. My plane from Dallas to Chicago actually had better legroom, which is ironic considering it was a much shorter flight. I would prefer more legroom on the longer trans-Atlantic flight. My baggage in Chicago was delayed over an hour."

Plussat: "Nothing. Have not flown American airlines for the past 15 yrs because they always managed to have mechanical problems, delays, etc. Flew with then for the first time since, and again, mechanical problems. They kept us inside the plane for two hours. Because of that delay I missed my connection."
Miinukset: "The hotel they put me in (Holiday Inn Airport) is like going back to the 70’s. Horrible experience overall. Needless to say, not flying American Airlines ever again."

Plussat: "New plane"
Miinukset: "Boarding, no gate changes, no flight delays"

Plussat: "Plane was good, no delays and passport control in Charlotte, NC was quick."
Miinukset: "I can’t believe we had to board this international flight by riding a bus to the plane and climbing the stairs into the plane."

Plussat: "Crew nice- flight smooth"
Miinukset: "More leg room"

Miinukset: "Flight was canceled"

Plussat: "Crew was great."
Miinukset: "Plane was about 1000 years old and I don’t think I’ve sat in a more uncomfortable seat."

Miinukset: "We didn't take the flight. The previous flight arrived late. We had to rent a car to the final destination."

Plussat: "Nothing"
Miinukset: "Flight got delayed which caused me to miss the last flight for my connecting flight."

Plussat: "Flights were always on time . Most staff members were friendly. Seats are comfortable. I looove that they allow you a purse and a true carry on ."
Miinukset: "Movie selection on long flights not impressive ."

Plussat: "This is such a quick flight, and the staff made it quite easy."
Miinukset: "My in Flight Wi-Fi did not work. Not a huge deal, because it's such a quick flight, but it is a little Annoying, and may have just been a bad day for the system."

Miinukset: "All the ridiculous announcements by the crew with nonvalue added information."

Miinukset: "Mechanical problems deejays the flight and I missed my connection. Uncomfortable seats."

Plussat: "Taking the exit door makes a difference in having enough leg room. Everyone was nice an helpful."

Plussat: "Friendly service"
Miinukset: "Left a tiny bit late but not a big deal really"

Miinukset: "Check in process was an overbooked disaster Plane was very old Staff at gate and onboard were very rude"

Plussat: "Cookies they offered were vegan friendly."
Miinukset: "Had to sit in the very last row which didn’t recline."

Plussat: "Efficient, nice crew."
Miinukset: "Seats were rock hard. Terrible situation for a long flight."

Miinukset: "The food was cold and and had no taste."

Plussat: "On-board staff were professional and kept everything running smoothly and with great communication from the pilot."
Miinukset: "Claiming baggage at LaGuardia was an hours-long process for everyone on the flight leading to raised tension and lots of tired folks on what was already a late (and delayed flight)."

Plussat: "On time"
Miinukset: "issues FA ran out of Mexican immigration forms."

Plussat: "nothing really"
Miinukset: "crowded seats , packed flight,"

Plussat: "Got an option to upgrade to first class and it wasnt expensive either, my first time flying first class"

Plussat: "Loved the fact that the pilot frequently spoke to us during the turbulence. Crew was great."
Miinukset: "Lack of entertainment."

Plussat: "The only nice thing was the plane."
Miinukset: "There was terrible service. And we missed out connection because an empty plane was sitting at our gate. There is no way the airline did not know this plane was at our gate. They also did not play for our hotel to stay the night. Never flying American again. Not a single employee seems to know what's going on."

Miinukset: "one staff member was extremely rude when asked for another beverage."

Miinukset: "Horribly unfriendly flight staff"

Plussat: "The pilot was great about keeping us up to date on the possible route change and exactly how long we would be sitting on the runway, new arrival time, etc."
Miinukset: "We sat on the runway for 35 minutes with no offer of a beverage (though there was going to be beverage service). Then just before take off as the flight attendants were snacking in the back, we asked about a possible drink and they said the flight was going to be too turbulent to serve anything."

Plussat: "Wide selection of movies and other entertainment."
Miinukset: "This was not food that was served in the Economy class. This was pure junk. I understand that airlines are saving on the service in Economy but a minimal quality should be maintained. I recommend to prepare some sandwich etc. and other snacks and to take it on the plane."

Plussat: "nice flight - nonstop got us exactly where we want"
Miinukset: "not a big selection on food... just cookies (although good it would be nice to have some selection)"

Plussat: "From start to finish everything went smoothly. Love the spacing of the seats too. Flight attendants were very attentive."
Miinukset: "The volume over the speakers were very low. Couldn't hear what the captain was saying, whenever he spoke."

Miinukset: "Late late late"

Plussat: "Crew very helpful. Screen broken, crew attempted to fix. When unable to fix, moved seat. Followed up and made sure I was taken care of."
Miinukset: "Entertainment screen broken."

Plussat: "Crew was helpful and provided sufficient food and drinks. Plane was late."
Miinukset: "The plane was late. Took a long time to turn over and the seats were not very comfortable. This was a flight operated by American Airlines"

Miinukset: "Los espacios entre asientos son muy incómodos."

Plussat: "Equipment was an A330. I was seated in Row 11 and had priority boarding. As a result, I had considerable leg room and not trouble finding overhead space. Seating in the back has several inches less "pitch" between seats. A330s provide a very smooth ride."
Miinukset: "Food: Salad was good, you could taste the arugula. Chicken, once you scrape off the barbecue sauce, was decent. The rest of the lunch did not seem worth eating. The best option if you are hungry is to either eat in the terminal or bring something you do enjoy with you. The movie selection had nothing you likely have not seen already. Be aware that sometimes PHL moves slowly. We waited over 5 minutes for the plane door to open. Bags took about 40 minutes to come up. There were no lines at immigration. Connecting in less than 2 hours can be iffy."

Miinukset: "The flight was delayed, the ground staff made no effort to update its passengers as the mood to grow angry, however instead two of the counter people continued to laugh joke and talk between themselves as everyone grew more and more restless by 6:30pm"

Plussat: "We were on time and even early. The boarding was smooth, the crew was nice, the food was good and satisfying. We were comfortable. And plenty of movies to choose from."
Miinukset: "I didn't like that the luggage took so long to come out that we almost lose the connection. We had to run. Too tight maybe."

Miinukset: "Overhead compartments full. Had to check carry-ons to final destination before boarding. Groups 3 and 4 and most of Group 2 had to check their carry-ons due to AA allowing more than 2 carry on items per person and oversize carry on items for Groups 1, and all the Advantage classes called."

Plussat: "Pleasant staff. Easy on/off."

Plussat: "Snacks and drinks included. Was able to get my bag checked for free and pay a decent price for a last minute emergency flight. Crew was great and helpful"
Miinukset: "The price was more than I wanted to pay but it was not unreasonable."

Plussat: "Flight on time"

Plussat: "tv!"
Miinukset: "babies crying"

Plussat: "New plane"

Miinukset: "Pilots flight like crazy and the second plane was dirty"

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "I liked the seating on the first part of the flight and the snacks"
Miinukset: "Nothing"

Miinukset: "Worst flight ever."