Etsi halvat lennot reitille Florianópolisista $[81-Suomeen

Plussat: "Good enough."

Miinukset: "Frankfurt airport is too big. Allowing only an hour for a connecting flight is not enough time. I would never do that again especially if your with a handicapped person"

Miinukset: "Improve quality of on board announcements."

Plussat: "okayish"
Miinukset: "delay could be complimented by faster speed"

Miinukset: "Another snack midflight."

Plussat: "Never made this flight, rerouted Around Pakistan"
Miinukset: "Y’all could have given some perks or extra miles"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Leg room, comfortable seats, staff great"
Miinukset: "Nothing"

Miinukset: "Great plane & serive & big bathrooms"

Plussat: "The crew was excellent! Quick services and very courteous."
Miinukset: "The screens in the seats could be upgraded."

Plussat: "Good, friendly crew"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Easy and smooth check in and everything else! Friendly service! Love flying with Lufthansa"

Plussat: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Miinukset: "boarding was late and slow, arrival at Frankfurt late"

Plussat: "Service was excellent. Late night flight was kept dark so we could rest - wonderful dinner menu, surprising for plane food."
Miinukset: "Flight was delayed so there was a bit of a chaos boarding but it has nothing to do with the service itself."

Miinukset: "The connecting flight to Bremen from Munich was missed due to delayed flying from Munich. Then we had a reconnecting flight and 15 minutes prior to boarding it was cancelled. No more flights to Bremen so we then were redirected to a flight to Hamburg. We had to fly from Munich to Vienna and then from Vienna to Hamburg. The flight from Munich to Vienna was delayed by 40 minutes which made us lose the connecting flight. We had to wait until the next morning for a flight to Hamburg, where as we arrived our luggage was lost. The staff ensured us that our connecting flights were waiting for us, however the flights had left 20 minutes prior to our arrival. The staff was nice but the communication was poor."

Plussat: "crew friendliness"
Miinukset: "selections in entertainment system is very old."

Miinukset: "boarding was late and chaotic and no apology from the airline"

Plussat: "I love the fact that the flight arrived on time and there were no delays. I can say our time was respected by the airline."
Miinukset: "There can be a better range of entertainment on the flight, and flying Lufthansa their isn't too much food variety"

Plussat: "trip was pretty nice"
Miinukset: "service excellent"

Miinukset: "Unprofessional behavior of the checkin counter agent at IAH was disappointing. The registration of food choice online didn’t get through hence had to deal with pasta Airbus 380 seats selected by us on the upper deck seemed to lack cushion and hence very uncomfortable"

Plussat: "The Crew was very attentive und friendly! The flight was in time"
Miinukset: "Nothing"

Plussat: "Entertainment system"
Miinukset: "Always the same mess in Frankfurt to get into terminal Z, surely waited 30 minutes and almost lost connection. Food quality mediocre at best. Lost luggage, no Lufthansa representative around at baggage claim."

Plussat: "I loved flying with Lufthansa , amazing airline"

Plussat: "no extra charges for food and drinks, including alcoholic drinks....free entertainment and headphones...professional service and flight"
Miinukset: "Seats are a lot smaller and closer together In economy but when can only afford the cheapest that is how it is now."

Plussat: "Good plane and service"
Miinukset: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Miinukset: "Delayed flight"

Plussat: "The food was great."
Miinukset: "There isn't much leg room."

Miinukset: "It wasn't Lufthansa"

Plussat: "I was upgraded to economy plus"
Miinukset: "The flight was delayed from Frankfurt"

Miinukset: "Having to pay to sit together."

Miinukset: "The second flight they board us then left us on the bus in the parking lot for 25 minutes breathing airplane fuel."

Plussat: "Nothing"
Miinukset: "An hour late"

Plussat: "I have a servere hearing problem and was concerned (since we were late leaving Zurich for my changeover in Frankfurt), that I would be late because I can't hear any loudspeaker systems (either on planes or in airports). I felt that I could get easily lost between flights and not have time to get to the Frankfurt/Denver flight. I told this to the person at the gate in Zurich, and he immediately arranged for someone to meet me in Frankfurt and take me there. I was met by Maika in Frankfurt and she was just excellent--personable and efficient and really helpful. I'm sorry I couldn't remember the name of the person at the gate in Zurich. He was also great. I wouldn't have done this if I had had more time, but this really made my day (and my flight!) ! Thank you!"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Well organized and in time"

Plussat: "I like to fly LH on the BOS to FRA route as they are the only carrier to fly this route nonstop. Usually the service is quite good. The crew is attentive, offers water or juice repeatedly, gives you a warm moist handcloth before the mealservice to clean your hands. Check-in in FRa can be tedious becaiuse of long lines."
Miinukset: "LH experienced several strikes in the last two years or so. Once I had to stay an extra day, this time I had to cut a family visit a day short. While they handled the rebooking in both cases quite efficiently, not everyone might have the flexibility to change days so easily. It is also disappointing when one has to give up on a planned activity to make it back home on time. Movie selection could be updated and I miss having an actual newspaper or magazine to read on the long flight. Will have to pack my own oin the future."

Plussat: "The seats are hard and we were packed like sardines in the back rows. Wish that they would pass out water more often, we were dehydrated and also cold. Choice of movies were ok. The kids movies were the best"
Miinukset: "Seat co figuration is awful especially for families. Got very warm on the pls rand then very cold."

Plussat: "The fact is actually took off."
Miinukset: "Gate change at the exact time we were to board causing a 1:45 delay since our flight wasn't in the correct spot for the flight control deck to push our plane back. We made our connecting flight by about 8 minutes in Munich."

Plussat: "We liked everything about the flights: the crew was friendly and helpful, the food service for economy class was excellent, and the flight left and arrived on time."
Miinukset: "...being bumped from row 26 to row 47; but we still retained seats H and K."

Plussat: "Timely"

Plussat: "This flight was slightly delayed, but the delay was small and didn't affect my connecting flight."
Miinukset: "the boarding wasn't "ordered" like last rows boarded first to avoid trying to get by people in earlier rows - that slows down boarding."

Plussat: "Comfortable, new aircraft. Good on-board service."
Miinukset: "Lufthansa should allow seat selection in advance. Other competing carriers do, without a fee (including Brussels Air), and it detracts from the experience to have this uncertainty."

Plussat: "Nothing"
Miinukset: "Crew Service, food,"

Plussat: "The customer service"

Miinukset: "Seats looked older generation and configuration not great"

Miinukset: "Two suitcases were lost"

Plussat: "The variety on the LATAM Play."
Miinukset: "There was no vegetarian food. I do not eat meat and the only available sandwich had ham. Having an only cheese option is not that expensive or complicated..."

Plussat: "Easy check in, and kindly personnal"
Miinukset: "Maybe consider some upgrades when its possible"

Plussat: "Crew was great. Seat was great."
Miinukset: "Food. I didnt eat anything else on this trip with the exception of LATAMs provided meal and by landing I was in the ER with a food borne disease. Fluids coming out both ends hooked up to an IV to rehydrate my body while they ran tests which confirmed the food... Everything else was great just don't eat the food."

Miinukset: "I traveled with LATAM from USA to Lima however from Lim to Cusco was terrible. I was told st check in that there were no more seats left on the flight. I was told it’s legal for them to sell more tickets than seats and there is nothing they could do but place me in the next available in flight ~4hrs"

Miinukset: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Plussat: "Nothing much, really."
Miinukset: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Miinukset: "The Latam check in person charged me $30.00 USA,for my check in bag even though my reservation says 1 carry on and 1 check in. This is not right , you guys can check this information. Maybe I have to look for a different web site for service."

Plussat: "Crew was very kind"
Miinukset: "wifi"

Miinukset: "It was good"

Plussat: "Everything was on time. Food was good and movie selection was good"

Plussat: "all except the food"
Miinukset: "the food"

Miinukset: "La temperatura interna dentro del avión era muy baja. Ni siquiera tenían una manta en todo el avión, la azafata intentó buscar una y dijo que NO tenía. El resfrío es camino por ese motivo. Y la comida era un pedazo de pan con algún tipo de fiambre dentro , sin gusto y pura Harina."

Miinukset: "Overall a good experience."

Plussat: "Left on time"
Miinukset: "Nothing"

Plussat: "latam airlines only wants your money, if you miss your flight they will book your seat to someone else, you will be stranded, and they will not reschedule or refund. i now live in the airpot and I sold my car for this and I just want to die now"
Miinukset: "less ignorant/greedy management"

Plussat: "There was no one sitting next to me."
Miinukset: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Plussat: "Excellent price and value. Great service both before and after travelling with an infant"
Miinukset: "Food quality could be better"

Plussat: "Premium Economy DIRTY , Aircraft was not cleaned even in Prem. Economy. Seat sold as Business Class on Kayak but actually exact same seat as economy in the back. Mean was disgusting Seat was dirty, Could not understand ANY of the announcements Will definately try a different carrier when available"

Miinukset: "Delayed 5h, missed all connections, no help from crew"

Miinukset: "The flight Santiago Buenos Aires was delayed and no one informed us. The seats where unconfortable. The food basic."

Plussat: "The airline and travel agency never informed me that this flight was cancelled. I almost got stuck at JFK."
Miinukset: "Everything about the airline and the travel agency since they never took the time to inform me that it was cancelled."

Plussat: "The individual who helped us rearrange flights in Lima was very helpful."
Miinukset: "The original flight was cancelled the morning of the flight. Caused issues with an added overnight stay and time to reschedule everything."

Plussat: "Food"
Miinukset: "Seats"

Plussat: "Food was ok"
Miinukset: "Average airline with poor customer service. The transit was too short and lost my luggage. Customer service was very poor and recovering my bags was an epic and expensive endeviour!!"

Plussat: "Lancing was excellent. Good leg room, good leather sits"
Miinukset: "I thought service was good."

Plussat: "Wine and whisky"

Plussat: "Beer wine & whisky"
Miinukset: "No wifi, uncomfortable"

Plussat: "It was comfy"
Miinukset: "When I got to Miami, I wasn't assisted to the next gate"

Plussat: "Great Staff. Beautiful plane"
Miinukset: "Flight was delayed leaving Miami and then some more arriving in Bogota. I understand this isnt the airline's fault"

Plussat: "We arrived safely, there was no major problems and the crew was great."
Miinukset: "They changed my flight without previous notice to an earlier one, it was for around 20 min earlier but still they should send you a notice. Now they charge you for everything you eat, before they gave you a little snack. Also, there's traffic on both airports so that's something unpleasant too."

Plussat: "23kg (50lb) luggage INCLUDED in the price of the ticket. Free drinks and a snack!! It's like flyingbused to be, fun!"
Miinukset: "No complaints at all!"

Plussat: "The entertainment was awesome."
Miinukset: "Nothing."

Plussat: "good flight. Good lounge in Santiago. Flight staff very good"
Miinukset: "Lounge food not as good as BA or Qantas. Only hot food was some sausage roll / vegetable rolls. Only sandwiches and filled rolls"

Miinukset: "My flight was delayed more than 9 hours, and I do understand the fact that this happens. What I can't understand is LATAM waiting until I arrived to the airport to tell me that it was delayed (instead of calling or sending an email) and told me that it is MY FAULT for not reviewing the website. In addition, at the counter they told us that we didn't need to do a line again for dropping bags in the morning. However, when we arrived the next morning we had to do a 40 minute line. The pain was compounded by a member of the staff yelling at me for asking him to be moved to a quicker line because I could miss my flight. I've always flown on Lan (now Latam) and I've never had this bad experience before. I'm really disappointed!!"

Miinukset: "No movies."

Plussat: "Customer service"
Miinukset: "No leg room, seats go back too far"

Plussat: "Overall I love the professionalism and customer service of LATAM. The interior lighting of the aircraft makes a big difference. The staff is always super polite and friendly. It's my favorite airline."
Miinukset: "On a 10 hour flight (LAX to Santiago Chile) they should offer more snacks and drinks for people to help themselves to in economy class. Other airlines have water and juice available I felt like I was bothering a crew member every time asked for a glass of water, when I could have just helped myself. Also, maybe have a few light snacks available. After a very light lunch, 8 and a half hours is a very long wait till breakfast!"

Miinukset: "Flightwas canceled and customer service was horrible through the entire experience."

Plussat: "Everything ran smoothly. Attendants seemed to care equally about being welcoming and timely."

Plussat: "Good crew, decent service, edible food."
Miinukset: "Long delay between boarding and take off. Sat on the ground at Lima fo almost an hour. The map function did not work but good entertainment choices otherwise."

Miinukset: "Para abordar tuvimos que caminar hasta la salida en la puerta 30 y después esperar en el bus más de veinte minutos, pesima organización de subir los pasajeros para que esperen tanto tiempo en el bus con un calor sofocante Mi asiento era el 1B y no tenia la mesita para la bandeja"

Miinukset: "Delays, poor English explanations, disorganized boarding"

Plussat: "We left a pocketbook at our Apt that we did not realize until we arrived at the airport. We called LATAM Airlines to cancel our flight. Can we receive any refund? Thanks, Tom and Leigh King"

Plussat: "Good service from the crew."
Miinukset: "I lost my luggage (bag). I had to wait about 1 hour. Airport staff advised me to go from gate 1 to gate 11 and back to gate 1. Then advised me to go to Latam counter where I lodged a claim."

Plussat: "Having movies on the long flight and the staff"
Miinukset: "There need to be vegetarian options for meals"

Miinukset: "Too crowded"

Plussat: "Staff was friendly"
Miinukset: "Flight from Osorno to Valdivia was delayed, then flight from Valdivia to Santiago was delayed. But they told me I would be OK making my connecting flight in Mexico City (next flight was Santiago to Mexico City)... wrong! I wasn't even close to making my connection."