Etsi halvat lennot reitille Serbiasta $[81-Suomeen

Plussat: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Miinukset: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Miinukset: "I love it"

Miinukset: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Plussat: "Everything was excelent"
Miinukset: "Nothing"

Plussat: "Turkish Airlines can really teach other airlines about hospitality and customer service. They really go above and beyond to make you feel super comfortable."

Miinukset: "Boarding process should be further protective of priority and business class passengers-boarding experience was somewhat chaotic with economy passengers blocking way for priority boarders"

Miinukset: "thanks for all from kayak"

Plussat: "Amazing crew. Great food"

Plussat: "It was a great flight thank you kayak thanks ti THY"

Plussat: "Delays occur, but reputable, customer service oriented airlines do their best to remedy to the disruption and minimize the inconvenience. Reputable, customer service oriented airlines don't leave their passenger stranded."
Miinukset: "Reputable airlines know ahead of time which passengers are at risk of missing their connection and have someone waiting at the arrival gate to quickly take them to the next departure gate, while the next flight waits a few extra minutes (because we only missed boarding by a few minutes)"

Miinukset: "No snacks or water except in the back of the plane. It felt like I was bothering the flight attendants when I went back to get a snack. Most good international flights place snacks in the galleys with drinks so you can grab yourself at any point at your discretion."

Plussat: "Entertainment the most. Movie selection was fairly good for a 3 or so hours flight"
Miinukset: "The food. Same selection as my flight from the US to Istanbul. Please change menus once in a while. One of the Male flight attendants was not too friendly."

Miinukset: "The flight from LAX Ron Istambul was delayed for 2.5h, then the flight from Istanbul to belgrade was delayed by 3.5h. Then we learned that our luggage did not arrive, after waiting for all the bags to come out. This was by far the worst flight we have ever experienced!"

Plussat: "GOOD FOOD GOOD CREW"
Miinukset: "NO TV IN FLIGHT"

Miinukset: "Boarding was late and the line was unruly. Paths for boarding were marked but once a crowd forms it's impossible to see."

Plussat: "Liked that they moved me to a better seat - was sitting next to a cranky old Turkish man - who complained every time we brushed his legs getting into our seats- he refused to stand to let us into our seats- I said this is not gonna work and they found me a great seat with some normal passengers."
Miinukset: "Food was just ok, plus it’s a longer trip - I understand they kill the lights to let people sleep but offering more drinks - soda and water would b nice - rather than having to go to back and beg- they know who is awake and watching movies - b nice to ask."

Plussat: "Everything"

Plussat: "Long time n not in time Food is not enough quality n quantity for health"
Miinukset: "Must change catering n in time , Staff working in the airport is not pro enough"

Plussat: "Food and entertainment was great"

Plussat: "Care."
Miinukset: "Nothing"

Plussat: "Business class cabin in the 777 was really spacious. Flight wasn’t full so I also had two seats to myself. Onboard chef was a beautiful touch and food was also delicious. Seats comfortable and IFE good."
Miinukset: "Heathrow T2 Business class checkin wasn’t clearly signed from entrance. If someone was next to me I would not have enjoyed not having aisle access. Water should be served more regularly without having to ask."

Plussat: "-Boarding was easy - The crew was very friendly and helpful"
Miinukset: "- The leg spacing was not sufficient - The sandwich served was average"

Plussat: "Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay"
Miinukset: "The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food."

Plussat: "Crew and in flight meal and refreshment services were great."

Plussat: "had a medical emergency mid flight and the crew was fantastic and accommodating."

Plussat: "Pilot did a smooth landing both the long flights."

Plussat: "Cabin crew was perfect! Food and everything is best!"

Miinukset: "Our flight was delayed from budapest to Istanbul, causing us to miss our connecting flight to San Francisco. The staff was rude and unhelpful in finding a way home, ultimately sending us to New York City for an overnight layover without hotel accommodations. We had to sleep at the airport for a morning flight to San Francisco, causing us to miss work. This was the worst travel experience of my life."

Plussat: "Trip from Istanbul was On Time. As a Disabled Person, I was picked up at the baggage ticket counter and expedited through. It was excellent service in Istanbul for me. The plane experience was smooth, with wonderful entertainment on your personal screen with excellent movie, news and music offerings. The crew was wonderful, friendly, smiling and accommodating. No charge on alcoholic drinks! Food was great. Flight was good. At Houston, the assistants for Disabled Persons was wonderful, accompanying me up until I was dropped at Shuttle service to my car. Turkish airlines really impressed me and would use them anytime."
Miinukset: "In Istanbul, I had to walk from the gate entrance to the plane. Took me 10 minutes to walk the plank, struggling, but no one offered me a wheelchair or assistance. In Istanbul, there was a considerable amount of people waiting to check bags but there were no agents at 2 counters and it really bothered the people waiting and waiting for them to show up. Then the baggage loading track stopped and it stopped all the traffic for a while. Inconveniences but, nevertheless, it affected the travelers anxiety."

Plussat: "Easy and quick"
Miinukset: "Nothing"

Miinukset: "Had to remind the hostess to bring our meal as she missed us in giving out the meals initially."

Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"

Miinukset: "i am allergic to cheese and there is no other food selection. Hostess skipped serving my husband meal through out the flight unless asking the hostess. We had 1hr 30 minutes to walk to transfer flight and pass through customs and checking points . we did not have enough time .most of the time we ran to catch up the flight"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "not much"
Miinukset: "flight delays, lost bag, did not get delivered for over two days"

Plussat: "Everything was perfect, the hours from Washington to Instanbul were perfect for night sleeping, the seats were comfortabl enough for sleeping, I didn't eat the late night dinner but the breakfast was good."

Plussat: "they fed us on both flights and offered drinks"
Miinukset: "my knees were pressed into the seat in front of me. Im 5/8"

Miinukset: "the coach seats are really cramped--especially for a 13-hour trip; need to get rid of the buses that take passengers to/from terminal to airplane--wastes precious time with short connections"

Plussat: "food is always good..crew too"
Miinukset: "why more spece in short hail flights then long haul??"

Miinukset: "Seats"

Plussat: "The service in Boston is very bad, they are not helping me, they are wasting my time, I was in the air plane and they told me to pay 80$ so they could take the rest of the luggage. Or they won't take the bag. I use Turkish airline for many years with my family and friends, but now Iam going to ruin your reputation on social media Beacause your disrespect way of dealing with your costumer"

Miinukset: "I asked for water but they didn't give it to me. They said they would give it water the same time when they gave tea"

Plussat: "Checking in personal Irem such a rude person who lies to clients. She lied me about checking bag and choosing sit also. I asked her to talk to her supervisor and she show me the girl sitting next to her was doing checking in also name is Bahar. I am 6'1" and 190 lbs and asked for exit row and they both told me all of them gone already. The thing is funny when I asked checking in was just began. After boarding I realized some exit sits are available. As a Turkish man who worked JFK for.Turkish airlines, I think this was awful experience. Turkish airlines and passengers deserve better service and honest employees"

Plussat: "Free beer, edible food, free tote bag with earplugs blindfolds and (crappy) ear phones"
Miinukset: "Very small seats, long layover in airport with minimal entertainment options, security risks of spending layover in terrorist attacked airport, flying from prague we had to fly 3 hours East only to fly 12 hours West...24 hours of travel to fly from eastern Europe is not necessary. Next time I'll pay more and avoid flying through Istanbul."

Plussat: "A lot of media content"
Miinukset: "driving to the plain by bus"

Plussat: "Flight landed on time."
Miinukset: "Boarding at airport took a very long time"

Plussat: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Miinukset: "Nothing to dislike."

Plussat: "By far the most comfortable Economy seats."

Plussat: "excellent services provided by the crew members, nice food, great entertainment (up to date),"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "I could put my seat down, the button wasn’t working.."

Plussat: "Nice crew short flight."
Miinukset: "Not much flight was too short to say"

Miinukset: "The ife screen was extremely slow and unresponsive."

Plussat: "Crew was amazing and seats were comfortable."

Plussat: "-"
Miinukset: "Will never use Lufthansa again"

Plussat: "I loved the abundance of movies you can choose from."
Miinukset: "I don't know."

Plussat: "Service was good. Flight attendants were friendly"
Miinukset: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Miinukset: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Miinukset: "First leg was delayed out of Belgrade so I missed the connection to Washington"

Miinukset: "Food"

Plussat: "We had a Lufthansa pilot sitting with us on his was back to Frankfurt. He was definitely good company and taught us a lot about how the airline worked, his family's history working with airlines, and life stories. The flight definitely went fast thanks to Daniel!"

Plussat: "n"
Miinukset: "n"

Plussat: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Miinukset: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"

Plussat: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Miinukset: "Perhaps meals. Maybe more options."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Nothing"
Miinukset: "Not making my connection due to plane delay, poor boarding processes, long Lufthansa lines, and slow customer service. Couldn't make my connecting flight or the flight after that because they were over booked. Then was sent to Brussels with a 4 hour layover, and missed my Saturday interview at 4 pm. Then the Brussels Airlines flight was delayed. Never again."

Miinukset: "Crew was great and pleasent!"

Plussat: "short time befor flights"

Plussat: "On time flight, good service."
Miinukset: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Plussat: "Food was good. Flight was on time, everything went smoothly"

Plussat: "The organization of this flight was great— my party of three boarded quickly, and we were pleased with the complimentary drinks service. The entertainment options could have presented with more options, however, I was not upset with what I watched. The crew was very attentive, and the flight was smooth, overall."
Miinukset: "The temperature of the plane was very hot— there were a lot of us packed into this flight, and there were no sources of air.. so it got pretty stuffy. Between the temperature and the lights staying on for a majority of the flight, it was difficult to sleep, especially for so many hours. In addition to this, I had a dairy allergy, and was not able to eat either of the meals I was offered, because the fish and “veggie pasta” were both covered in cheese."

Plussat: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Miinukset: "Crying babies-but that's not the airlines fault at all"

Miinukset: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."

Plussat: "Efficiency and made sure our luggage made it on our connecting flight"
Miinukset: "All good no complaints"

Miinukset: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Miinukset: "Perfect trip."

Plussat: "Good things: 1. The boarding process is very great. The staff doing check-in is very professional. 2. Food on the plane is good, I choose beef stack."
Miinukset: "Things I don't like: 1. My seat was the 1st-row aisle seat. OMG, the seat is extremely small, my legs were very very uncomfortable. I would rather sit another regular seat instead of the 1st-row aisle seat. Usually, I sleep on the plane during whole flight, but this time I could not sleep at all. 2. There was a curtain which separates the business class and economic class. As the 1st point, my seat was the 1st-row aisle seat, so the curtain hit me every time the crew went through the curtain, which is extremely annoying. 3. The Entertainment screen is so difficult to use, either hard to touch or so slow."

Miinukset: "The food was pretty dull."

Miinukset: "I didn't got the seats i asked for in the check in."

Plussat: "Service, comfort, movie selections"

Plussat: "On time. Not too crowded."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "It was a very nice flight everyone was very polite and attentive"
Miinukset: "Turbulence"

Miinukset: "Seated near and next to me were about 9 German men who had begun their vacation to Colorado in the airport bar prior to the flight. I was seated in a middle seat "J" (I believe) in row 37 or 39. The men were receiving from the stewardesses repeatedly two glasses at a time and kept going back to the galley and getting two glasses of wine at a time Although they were loud, congregating in the aisle around rows 37 and 39 they were not limited in what they could drink. The two on either side of me were disrespectful of my personal space and were very inappropriate. I got up and went to the galley behind my seat to ask the stewardesses to get me another seat. During this time the guys kept coming back to this galley for more wine still taking two at a time. The stewardesses explained that the plane was full. Others complained also. I then asked the stewardesses if since they were over serving these guys, would they trade one of their jump seats with me. At this point they cut the guys off and got the pursar. She talked to them and ignored my personal safety concerns and said no one gets on a plane drunk (yeah, right) and that they would now behave and were asleep. That's why they are still talking at the top of their lungs and standing in the aisle? I asked. I wish I had video recorded this, I did not as others with kids in the aisles across from me did. I hope their videos go viral Not impressed with Lufthansa"

Plussat: "Great airplane seats in Prem. Economy."
Miinukset: "Information access to cancelled flights was horrible. Impossible to get assistance."

Plussat: "Lufthansa was really comfertable company, really good price and i'd so much."

Plussat: "Easy bording pleasant crew"

Plussat: "We try to fly Lufthansa when we go to Europe (2x a year). This trip we upgraded to more leg room in economy and what a difference! Everything else was the same, which has always been excellent. Munich Airport has great food and shopping. Lufthansa's service is truly impeccable, the airline staff were constantly walking up and down the aisles offering food and drink and comfort. Great end to a three week trip in Italy, Croatia, Slovenia and of course Germany!"

Plussat: "The flight was on time. Boarding was easy. There was plenty of room for hand luggage."
Miinukset: "Seats were not super comfortable."

Plussat: "Extra luggage at not extra charge. Good food... Love the crew"
Miinukset: "Messy boarding"

Miinukset: "Seats are very uncomfortable. Body wants to slide forward."

Plussat: "Organized"

Plussat: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."

Miinukset: "not enough leg room, louder than expected engine noise"

Plussat: "Staff members very helpful and polite. Taking off and landing very smooth all round trips."
Miinukset: "Leg room in the economy, flight 444 was eroneus.Too tight."

Plussat: "uncomfortable seats"

Plussat: "Seat was very comfortable. Crew was great."

Miinukset: "Seat spacing"

Plussat: "The crew was super attentive but also knew when to leave people alone and rest with the lights out. The entertainment selection and food were above average."
Miinukset: "The seat I was in (37 H) was awful, if felt much more cramped than the flight to Macedonia. I felt like I was crammed into a sardine can. The boarding process in Vienna was a joke; the economy seats were all boarded at once; in effect a mass of humanity all rushing toward the gate."

Plussat: "Friendly crew and ground crew worked VERY quickly and efficiently to deal with a broken plane and switch us all rather seamlessly to a replacement plane. Impressive."

Miinukset: "They couldn't find my name and I have to run around in the airport. I almost missed the flight, even though I was over 2 hours earlier."

Plussat: "Entertainment"
Miinukset: "Small space in middle seat"

Plussat: "Rude inconsiderate staff. Terrible plane"
Miinukset: "Everything"

Plussat: "Excellent crew, delicious Austrian wine, only a short flight so only some nibbles to eat which was fine."
Miinukset: "Seat wasn't the best, quite hard on the middle back."

Plussat: "Sits had more room then other plain"

Plussat: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Miinukset: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Plussat: "Decent amount of space between seats"

Plussat: "Efficient boarding, friendly crew, easy flight, on time arrival"

Miinukset: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."

Plussat: "Liked all except the food"
Miinukset: "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"

Miinukset: "Booked a ticket with luggage and got email saying I am at economy class. When got to check in told me I have economy light and I had to pay again for luggage. Dissaster. Contacted priceline- did not care."

Plussat: "Very good drink service (one cold and one hot drink)"

Plussat: "food was great. Slightly cold in cabin."
Miinukset: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Plussat: "Crew were polite and accommodating."
Miinukset: "Plane temperature was too hot, despite my repeated requests to the crew to lower the temp. No one on this flight opened a single blanket - was that the goal? It was too hot to even sleep."

Miinukset: "Lufthansa’s/Austrian Airlines’s idea of a ‘snack’ is a pathetic little bag of sugar and chemicals that no one should have to be offered, even if it comes for free. Hugely disappointed. Flight attendants not attentive enough, and it took forever for the flight attendant to come after I’ve pressed the call button. Overall impression: meh! First time flying Austrian, but next time I’ll probably book with their competitors if prices are similar."

Plussat: "Excellent flight Excellent food"

Miinukset: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Miinukset: "The worst airline, customer service ever"

Miinukset: "Missed my flight!!!!!"

Plussat: "Plane was half empty, so we could sleep on three middle seats"
Miinukset: "I would expect more (and better) food for 9 hour intercontinental flight"

Plussat: "Very nice crew."
Miinukset: "Buses to aircrafts. No snack on short flights."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "The outbound flight from Vienna to IAD had much better service. The return flight from IAD to Vienna, the crew didn't come back to refill water or ask to top up drinks. The food choices were more limited. The entertainment system on the flight needs a larger selection."

Plussat: "The crew was extremely professional. Smiling and confident in their jobs. (The complimentary wine didn’t hurt either!)"

Plussat: "Wonderful flight attendant. (I think his name was Stephen?)"
Miinukset: "Plane took off and landed late.. Few amenities near the gate. Odd procedure to have everyone go through security into waiting area."

Plussat: "Super friendly"
Miinukset: "No entertainment"

Miinukset: "Flight get cancelled and they needed 4 hours to tell me you are going with another airline with multiple steps for next day. I missed two very important meetings."

Plussat: "The crew was super nice"
Miinukset: "Not enough food during the long flight"

Plussat: "Seating did not feel cramped for a 10 hour flight. Frequent passing of water and juice."
Miinukset: "Flight attendants were a bit stoic but did their job."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "The flight was very smooth"
Miinukset: "We were 7 persons on the flight so we brought 7 bags to get on the plain but in the check in they told us that the flight is crowded so we can't get so many bags on. The flight wasn't full and there were plenty of room for our bags."

Plussat: "Professional and friendly staff"
Miinukset: "Outdated interior, media interface"

Plussat: "snacks plus they had sparkling mineral water"

Plussat: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Miinukset: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Plussat: "Service beyond expectations"

Miinukset: "Poor service, will not fly again with this airline"

Plussat: "I loved the boarding process. Everything was very organized! I was lucky to sit by myself next to the window, so i had plenty of space to stretch. The flight was right on schedule, so i didnt have to worry about making it to the next flight. Food was good. We were offered the water through the whole trip which is nice, because i always feel super dehydrated on the plane."
Miinukset: "I wasn't very satisfied with the flight attendants. I don't know if its just me getting used to american customer service, or me actually working at the customer service, but it's definetely not the greatest level of service. Girls were giving me an attitude and "smartie" ( in a rude way) responds which kinda made me feel uncomfortable and disrespected. I had the same experience with Lufthansa before. And once with russian airlines. Maybe its some kinda tendency to get erogant at this job, but please, don't get me wrong, its not that kinda job where you should look at people from above"

Miinukset: "very tight connection in VIE after a small late departure from LHR but we make the connection."

Plussat: "Austrian airlines did not have enough passingers and they transfer my father who is very sick and old to turkish airline."
Miinukset: "Unprofessional very, very!"

Miinukset: "Give me some knee room. I'm only 5 10 - What happens to the tall people?"

Plussat: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Miinukset: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Plussat: "Food, wine, crew, physical comfort were outstanding. Excellent overall! Austrian continues to abide by the highest standards. After 14 years it still is one of our two favorite airlines in the world."
Miinukset: "Boarding was chaotic, cramped. Passengers kept lining up only to be sent back to the end of the line after documents were checked three separate times. Only first class passengers were allowed at the gate. Chaotic and frustrating. Not what one would expect of Austrian efficiency!"

Plussat: "Quick boarding and exit off the plane"
Miinukset: "No little foot rest , no blanket in the winter"

Miinukset: "Not a lot of legroom and they should have provided an additional snack during the flight. Did not like that in order to select a seat prior to the check in period I had to pay for the selection."

Plussat: "friendly, helpful crew"
Miinukset: "I paid a premium to book a direct flight (ages ago) and then had to rerouted last minute (same day) with no reason given other than "it's our fault". I inquired about paying to change destination city and or seat to a premium seat (for the 9+ hour flight) when I recvd the reservations for the new flights that were made at the airport around 8am for flights that left at around noon and 3pm. I was told no better seat(s) was available. However, a half hour before the flight was boarded several announcements were made regarding all the upgrades that were available. Liars annoy me."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Delay due to strike"

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Plussat: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Miinukset: "A queuing system would be better-it was a bit disorganised at Amsterdam!"

Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Miinukset: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Amazing crew"

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "The flight was perfect! Great food,movies and I even got to sleep !"
Miinukset: "All was well!"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Miinukset: "infotainment was down. Lost my luggage the flight was delayed"

Miinukset: "Boarding was very confusing. There was an area where they were checking people's bags or something near the gate and you didn't know if you needed to stop at it or continue. They didn't collect garbage before landing. Not only did we have to take our bags off the plane, we had to carry our garbage (drink cups/food served) to the front of the plane to throw out."

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Premium economy service was good."
Miinukset: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Booked extra room seat which gave me good room for seating"

Miinukset: "Delayed!"

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Flight was on time and quick and comfortable"

Miinukset: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "Wider seat than most business class"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Miinukset: "Did not get the luggage from connecting flight from Amsterdan to Basel"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "Nice, turbulent-free flight. Food was good, service with a smile. Leg space was OK because Boeing 777s are usually better at this."
Miinukset: "Flight left over an hour late because of a sensor glitch. It is concerning when a technical glitch happens. But, the flight was smooth."

Plussat: "The crew was very nice and helpful."
Miinukset: "The space is no longer a respectful space. Paid 32 Euros for my seat, there was not enough space, the man beside me kept jabbing me on the ribs."

Plussat: "leg room economy compared to KLM"
Miinukset: "full flight, no upgrade possible"

Plussat: "Seat space was good for a short flight, inclusive of free snack and drink."
Miinukset: "Too much overoverhead luggage."

Miinukset: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plussat: "Quick and efficient flight. Crew very organized. Great language skills"

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Miinukset: "I wasn't sitting next to my partner and we sat on the Tarmac for 45 minutes after the flight was already delayed by 30 minutes."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "Loved the flight and Aeroflot! Couldn’t be more punctual, the transfer is a breeze, very smiley and attentive crew and the food was soo tasty!"

Miinukset: "Too many cabin luggage"

Plussat: "Аэрофлот как всегда супер!"
Miinukset: "Очень не понравилось что на сайте было не указано или указано не четко что билет без багажа, подучился неприятный сюрприз в аэропорту, к счастью времени было много и заплатить за багаж не составило труда, но было бы лучше заплатить сразу и знать настоящую цену билета а не без багажа."

Miinukset: "The organisation of the flight"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "Security was at a high level"
Miinukset: "Food and attention"

Plussat: "Everything nothing"
Miinukset: "Nothing"

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "The flight was on time and it was not crowded"

Plussat: "Great food and staff"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "Great experience all sround. Traveling with kids"

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Plussat: "Good"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Miinukset: "Hostesses are so rude. They should go to school or a training program to learn how work politely and nicely"

Plussat: "Service Everything was on time Overall PERFECT!"

Plussat: "OK entertainment systems, professional crew"
Miinukset: "Next flight I'm gonna pay extra for extra leg room, felt like a tuna fish in a fish can"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Was able to make a change to an earlier flight and pretty much slept the whole way. And the flight was New York to Moscow. No problem at all."
Miinukset: "Nothing."

Plussat: "Very spacious seats, good food, good time for the duration!"
Miinukset: "Stewardess’ were a bit ignorant and rood at times, I understand the flight was bumpy, lots of turbulence, but still not a reason for their attitude!"

Plussat: "The only thing I liked in the entire trip was when an official at the Moscow airport gave me a front seat on the plane upon request since I had a bus to catch."
Miinukset: "Rude air hostesses."

Plussat: "Tha personal"
Miinukset: "Very happy and will fly again"

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Plussat: "We were traveling from Moscow to Zurich and had just 1,5 hrs time gap between the flights. I know, this is very short, but still we were hoping to get our baggage on time. Unfortunately, it did not happen. We were told that our baggage is "still in Moscow" when we arrived to Zurich. This is second time it happens while traveling with Aeroflot from Moscow. ."
Miinukset: "Lost baggage"

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "nice planes and good service"
Miinukset: "the same special meel three times! back and forth... and + They do not stick to the schedule!"

Miinukset: "The plane smelled very bad, the on board tvs did not work, and the served pancakes were to hard to cut."

Plussat: "I met an English speaking Russian that is trying to help me out."
Miinukset: "My gear bag is missing. It never arrived on my flight."

Miinukset: "Crew member named Alexander was very very rude with us and other family. When we asked for his full name to file the complaint he refused to give his last name I believe crewmembers should be trained well and know how to communicate with the customers .very very disappointed"

Plussat: "Crew was good"
Miinukset: "Flight was delayed, estimates takeoff and boarding times were off actual times, no advertised meals to purchase on board."

Plussat: "Fast and attentive service"

Plussat: "Many times I've seen bad comme ts about Aerofloat but really can't figure out. Not onky that they are cheap but servjce is really amazing. Love the crew, love the plains... the only thing to complain about is food. But then food is disaster in almost every plain I flew so far so that doesn't change much."

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "Nice friendly crew, good flight over all."
Miinukset: "Seat very small and not comfortable"

Plussat: "Service"
Miinukset: "No leg room and uncomfortable seats."

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Plussat: "Excellent"

Plussat: "The flight was on time and flight attendants were up to the highest level. Good experience."
Miinukset: "The boarding crew people were non professional. When I approached them they made every effort not to make eye contact with me. I had to interrupt their not business related conversation to ask my question how to collect miles for this flight to my frequent fliers program, they advised me to serf internet. In civilized word this suppose to be done on the spot."

Plussat: "Fine crew. Good entertainment system. Food was ok no more than that."
Miinukset: "Unfortunately we did find how to order vegetarian food so we couldn't eat to much. Was ok no more than that. The sits not close to the the windows was strange."

Plussat: "Excellent crew and food!"
Miinukset: "I liked everything in this trip with finnair"

Plussat: "Everything else very good I love Aeroflt!!"
Miinukset: "Plane 1 hour late Not good food for vegetarian"

Plussat: "Good entertainment and flight crew"
Miinukset: "I have flown all over the world with guitar as my carry-on. This time the check-in crew forced me to check it AND charged me for it. I had 1 checked bag (which is free) and the 2nd bag (which is $50). But because they FORCED me to check in my guitar, the total became $200. It is absolutely ridiculous. I want to take it up with corporate and get my money back."

Miinukset: "There is no reason to wake my small sister, if I've asked not to do so."