Too many hours of delay ( 4)
Plussat: "Plane on time, new plane, nice crew."
Miinukset: "Ability to move seats."
Plussat: "Professional and safe"
Miinukset: "Better boarding (lines too long)"
Plussat: "On time"
Miinukset: "We got sanatizer when boarding which was so small like a stamp, useless"
Miinukset: "Very very bad."
Miinukset: "not charge me for carry on luggage"
Miinukset: "I paid 3 tickets for my kids from Prishtine to Budapest online through Kayak and when they went to check in they didn’t accept the tickets!!! They made them to buy new tickets because they didn’t accept those that I bought online.!! When I asked why they it happen they lady From call center turned the phone off."
Plussat: "Hats off for the pilots! They did a great job to land the plane during the night on a very-very thick fog. Actually, we were the first plane to land safely in CLJ airport in three consecutive days apart all the other diverted landings to other airports."
Miinukset: "6 hours delay due to bad weather."
Plussat: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Miinukset: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Miinukset: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Plussat: "Friendly crew"
Miinukset: "Long check-in lines Seats uncomfortable"
Miinukset: "Delay on departure and no bus at arrival"
Miinukset: "Space between the seats."
Miinukset: "Not accusing the customer of not having a priority booking when they do, not having an hour long wait, and not accusing the customer of having a bag too big when it wasn’t."
Miinukset: "Application instruction on baggage hande king and que to boarding."
Plussat: "On time without any delay"
Miinukset: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Miinukset: "Seats are terrible."
Plussat: "Flight arrived"
Miinukset: "Flight left vaguely late, air stewardess disappeared into the cockpit for 50 minutes. Hmm, I wonder what she was doing in the cockpit. Whatever she was doing she wasn’t helping the cart so I only got my food 20 mins before landing approach. Air pressure was weird too, nice American lady next to me had problems with her ears more than usual."
Plussat: "The flight arrived ten minutes early at our destination."
Miinukset: "Extremely small and uncomfortable seats even for a small person."
Plussat: "The crew was really nice"
Miinukset: "They are not organized. This company doesn’t have a transparent policy. Because I didn’t checked in on time I had to pay 35 euros. I was there 2 1/2 hours early and I almost missed the flight. I’m extremely upset"
Plussat: "Good legroom and comfortable seats"
Plussat: "Cheap flights, priority boarding."
Miinukset: "No meal included, no entertainment provided"
Plussat: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Miinukset: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Plussat: "Maybe the food selection and the price of it."
Miinukset: "I paid priority still wasnt able to board early and had to put my only bag under the seat."
Plussat: "Quick to board, smooth take off and landing"
Miinukset: "On night flights woken up to serve drinks and given flying details from the pilot. Great in the day but would rather be left and not disturbed at night!"
Miinukset: "long time wating in bus to get plane"
Plussat: "Quickest in & out procedure at both BUD and LTN in a long time and a super pretty flight attendant."
Plussat: "Flight was on schedule"
Miinukset: "No free drinking water"
Miinukset: "-Crew were very rude, check in crew and flight attendants -Luggage and checking in fees not advertised enough. Too many people getting their money stolen by Wizz Air. - Boarding extremely chaotic and not organized."
Miinukset: "hot on the plane"
Plussat: "Crew very friendly."
Miinukset: "I had no what so ever notice that an online check in is required during my booking ,therefore i had to pay a 35 EUR fine for airport check in . Moreover , on the way back we had a long delay from Luton to Kosice without informing us about this delay and the reasons ,expected time of flight..."
Miinukset: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Plussat: "I liked that I got to my destination in one piece."
Miinukset: "The plane was creaky, there was a ton of turbulence, the flight attendants even got nervous which was very disquieting."
Plussat: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Miinukset: "The seats don’t lean back and do not have a lot of cushion."
Miinukset: "Extra fees for baggage and tickets that were not disclosed. The check in was incredibly disorganized. No help was provided with problems."
Plussat: "Wizzair suggestion to compensate us"
Miinukset: "The fact that they didn't notify us regarding the cancellation of the flight, and moved us to an earlier flight."
Plussat: "Well organised."
Miinukset: "Charging for light refreshments."
Plussat: "Everyone was really friendly and accommodating to my needs"
Miinukset: "40 minutes late taking off - sitting on the plane"
Plussat: "Flight was on time unlike outward trip which was just under 2 hrs late"
Miinukset: "Very rude boarding staff on ground. Tried to charge me for the hand luggage but did put a small luggage sticker on when I didn't respond. Seats do not recline so most people slept on the pull down tray as a pillow."
Plussat: "We landed in one piece"
Miinukset: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Plussat: "Non stop"
Miinukset: "Very late. Disorganized boarding. Seating and shortage of luggage stowegev"
Plussat: "Horrible company never book with them"
Miinukset: "No hand luggage Normal luggage is the most expensive in the market ! No customer services ! Do ur self a fav and don't book it"
Miinukset: "Despite long delay, there were no announcements by the staff about the delay until we were already almost 40 minutes past our original departure time. No water or food was distributed to the passengers despite the delay. Delay was not wizzair's fault but there was no customer service to speak off."
Plussat: "There really isn't a lot to like except the base ticket fare."
Miinukset: "They ticketing agent lost my luggage, after misreading the "package" I had to purchase just to check a bag. They had a push cart in which they sold perfumes and cosmetics. They charged for everything, including coffee and water."
Plussat: "No water for the passengers, tea should be paid for, full price was not shown before ticket purchase, worse customer service (very rude)."
Miinukset: "See above"
Plussat: "Getting out of the plane"
Miinukset: "The crew (starting from "Julya" at customer service) was rude. Some of the with terrible English. The size of "small carry on baggage" is RIDICULUS I tried and tried on line, but was never able to do the check in and I had to pay for that and a small luggage. Worst trip of the year."
Plussat: "If you are just looking to get from point A to point A and don't expected anything additional you will be ok on this flight."