Plussat: "Great crew. My first time in Premium Economy & it was fantastic. I was actually able to sleep on an overnight flight."
Miinukset: "Food was eh but what do you expect? Airline food is airline food. Otherwise - a great trip."
Miinukset: "2.5 hours late, ground crew horrible."
Miinukset: "The lines, extra security was unnecessary, the check in process ..."
Miinukset: "Flight was delayed. Flight was uncomfortable. Seats are too small. Food was whatever (one meal and one snack for a 10 hour flight). Luggage was lost."
Plussat: "Nice airplane"
Miinukset: "Crew talking laughing loudly for a long time in galley and making excessive banging noice"
Miinukset: "Check in had an incredibly long line, was booty possible to check in online. Took me over 2 hours to make a connecting flight due to the check in, fortunately I had a long layover but it would have been incredibly stressful if my time was more limited."
Miinukset: "No leg room at all. No complimentary drinks like domestic travel."
Miinukset: "I missed my connecting flight because there was 2 hour delay and then first class got to get off first. Horrible"
Plussat: "Seat comfortable, easy and fast boarding"
Miinukset: "Offering at least water to travelers even if they didn’t pay for food would be a minimum to expect!"
Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."
Plussat: "A nice comfortable plane and there was plenty of room to stretch out as it was less than a quarter full"
Miinukset: "Flight was delayed by 90 minutes and switched gates so we had to wait extra long in the crowded airport then missed our connecting flight in Oslo as a result and had to wait another 4 hrs for the next one. No Food or drink on the plane unless you buy it and Checked bags are very expensive."
Plussat: "The crew was very friendly and helpful. The flight wasn't full, so they informed me that I could move to an exit row for extra space, as I'm very tall."
Miinukset: "This was a relatively long flight, but no food or drinks, even soft drinks, were included. I also found out at the Madrid airport that there was no desk to check in for Norwegian for connecting flights. This means that I had to leave, go to departures, check in, go through security, and then proceed to the gate. I fortunately had a long layover, but this process would have been impossible if I didn't have at least two hours."
Plussat: "Modern plane"
Miinukset: "8 hour international flight and they dont offer free water? Staff boorish and entertainment limited but works well."
Miinukset: "There was no food served- besides that which one could purchase. We got drinks coffee tea or water only. There was no entertainment either."
Miinukset: "No food .any drink seat assigned"
Miinukset: "Seat option Food selection Noise Crew was not nice"
Plussat: "I like everything"
Miinukset: "They no internet shade. Problem with my phone they have to fixed-it"
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Miinukset: "Most uncomfortable chairs ever!"
Plussat: "Flight was inexpensive."
Miinukset: "More than 1.5 hours late and NO NOTIFICATION FROM AIRLINE. Not even when I was checking in. No offer of even water to passengers who didn't buy meal plan-Illegal on an 8+ hour flight. Awful."
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Plussat: "Service and overall experience was outstanding."
Plussat: "The Dreamliner is a really nice plane to fly in. maybe not as much legroom as I've had in a Delta 737, but the new TV screens, large windows and swish lighting were all great. The way you can order and pay for snacks through your screen is also great."
Plussat: "The price was great but did not realize I needed to pay extra for luggage (a small suitcase) and there was no service for drink or food unless you pre ordered a meal. So good to know! Check in leaving JFK was pretty long and not so smooth but all went well! Intertainment was fine and seats comfortable!"
Miinukset: "I've been traveling to Europe and back for 40 years+. This is the first time I have ever had to weigh in my pocketbook along with my carry-on bag - that's outrageous!!! I realize that you are a discount carrier, and one has to pay for luggage, but this is ridiculous!!! You go to the extreme, and a women's pocketbook should not have to be added to the scale along with any other carry-on bags for a total weight of 10 Kil. That's extreme and very miserly in my opinion and not a positive refection on your airline!"
Miinukset: "Will not use this airline ever again"
Plussat: "I recieved emails informing me of possible disruption to travel to and from airport ie road congestion & weather conditions and recommendations to avoid delays which I thought was a very helpful service."
Miinukset: "We didn't pre order food but understood snacks could be ordered during flight. The sandwiches had all sold soon after we departed New York. We were lucky enough to buy the last fruit salad. We had nothing else to eat for the entire journey. We booked hand luggage only. Obtaining a boarding pass electronically for myself and my partner was impossible. On the fourth attempt I booked myself in individually and was successfully. I then booked in my partner successfully.We tried to go through departures armed with our boarding pass but we're refused entry. We were redirected back to Norwegian main check in to obtain a happy face stamp on our boarding pass which is obtained after the weight of the luggage has been checked. Unfortunately this means that instead of going straight through departures with hand luggage only we had to go to the main Check in anyway. I agree with checking weight of hand luggage but the process could be improved greatly."
Plussat: "There was nothing that was good about this flight."
Miinukset: "- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical"
Miinukset: "The flight was delayed but no information was given or displayed or forth coming as to why or when the flight would then be. Cabin crew were functional but not polite or helpful. In total we spent nearly 12 hours on the plane which should have been an 8.5 hour flight. There was not enough leg room and it was extremely hot. Over all a very poor experience and will not choose to fly norweign again."
Plussat: "The crew and service"
Miinukset: "Flight was delayed for no reason"
Plussat: "I got a refund. Nothing other than that."
Miinukset: "Previous flight was delayed and Norwegian changed the flight so HiFly was operating. Didn’t have any way of checking in so even though I was at the check in desk almost an hour early I wasn’t allowed in and they stated I missed my flight. They weren’t able to get me on the evening flight either. I was stuck at the airport. Throughout this there was absolutely no compassion from any of the workers. I was visibly very upset and the supervisor was standing right in front of me joking around with a coworker, ignoring me. I had to go up to her. I am seriously concerned about my flight back from London via Norwegian, and should probably just cancel and use a different airline to be honest."
Plussat: "Hassle free. Didn't make use of all facilities. Good value for money."
Plussat: "Even though we were in the economy section we had a wonderful experience. Two good meals were served and there were plenty of options on the in flight entertainment system. All the flight attendants were very nice and attentive. I would definitely recommend Norwegian."
Plussat: "The cabin crew were personable and professional. The seats were comfortable and there was a good amount of leg room."
Miinukset: "In-flight entertainment was not working. Within 40 minutes of take off, hot snacks were no longer available. Poor distribution of seats - many people (not travelling together) were seated 3 in a row yet several people had 3 seats to themselves. Captain did not address the one hour delay with an apology or an explanation."
Plussat: "The crew was lovely. The seats were comfy. Broad movie selections. The overhead space was probably the best part."
Miinukset: "The single thing that made me never want to fly this airline again was that we were not offered a single drink. Not even water. The only people allowed to have a drink were those that preordered food. I wasn't aware I needed to do that and have no problem ordering food onboard (which I did) but to be completely over looked for even a cup of WATER? It was quite humiliating to not even be looked at unless I was someone that preordered food. I just don't understand that at all. Even on a 30 min flight to Akron I get a water or soda or coffee. This was an 8 hour flight!"
Plussat: "Beautiful plane. Exit row was comfortable."
Miinukset: "Food was so so. Flight attendants did not ask us if we were prepared to act in an emergency in the exit row."
Plussat: "easy boarding clean plane"
Miinukset: "this flight had wifi, but no USB ports to charge your devices. was a joke even the flight crew thought was dumb to offer service on plan with no charge ports."
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plussat: "Staff were helpful and friendly :)"
Miinukset: "No pillow or cover supplied. Food was an additional charge :("
Plussat: "Smooth plane ride"
Miinukset: "lack of communication between customer service/gate workers and actual crew members.this resulted in not having bassinet for daughters in plane. -Can't fly together with multiples. Seats for parents flying with infants are window seats, which is an obstacle, especially when changing tables in bathrooms are only on the other side of the plane -food overpriced. Snacks on plane cheaper and better quality than meal provided"
Plussat: "Price, direct flight"
Miinukset: "Everything except price!"
Plussat: "The entertainment is pretty good, but doesn't make up for everything else."
Miinukset: "The staff was creepy and abusive. I had an aisle seat and was being bumped into for the entire flight. I was trying to sleep, so this was a huge issue. One of the times I was bumped pretty hard, I looked up and this stone face stewardess with glass eyes was staring angrily back, begging me to say something. Later in the flight, a girl a few rows ahead of my was asleep on the armrest. Glass eyes didn't even attempt to walk around her, but slammed her hip right into the woman's head instead. She didn't even slow down. It was the weirdest, most abusive behavior I've ever seen on an airplane."
Plussat: "Liked most everything about the plane!"
Miinukset: "There was a lot of turbulence . When the plane landed we were on the runway for over an hour."
Plussat: "This may be the best airline bang for your buck, ever! An extremely well-run operation, with a highly competent and engaging crew, across the board. The vibe is overwhelmingly positive and the ability to feed and entertain yourself, via automated touchscreens, with quick and efficient delivery, makes other methods seem archaic. Looking forward to flying Norwegian again!"
Miinukset: "The legroom isn't the greatest, but I am nearly 6'."
Plussat: "The plane was modern and spacious. A 787 Dreamliner."
Miinukset: "The flight attendant acted like I was imposing to ask for a cup of water."
Miinukset: "NO WI-FI"
Plussat: "Accomodations were good hotel food shuttle new plane entertainment system good"
Miinukset: "Flight was delayed 15 hours + due to "operational error" did not get notified via email/text"
Plussat: "I had an extenuating circumstance on my way to the airport and the crew and staff could not have been more accommodating and helpful, rather than leaving me overseas for another night. The flight and in-flight experience was also great."
Miinukset: "I ordered food online, but the flight attendant just ignored me, i need to tell them that I had ordered meal time to time. The flight attendant didn't even say sorry."
Miinukset: "International flights should serve food for free. This one did not."
El vuelo de mallorca a Hamburgo debi pagar 25 € por que no aparecia en Internet para hacer el Chec kin
I did not get my bag at arrival in Lyon and nobody seemed to be concern !!!!
4 times I have travelled with Vueling and have had my baggage lost exactly THREE of those 4 times. And today we were delayed 1 hour as the pilot said they were looking for missing luggage. Apparently they never found it and just left! Nice start to our holiday.
I missed my flight on Wednesday at 6 and was told I just lost my money and that I would have to purchase new tickets without getting a credit. So, I spent another $800 for the next day to fly out at 6am and when we got there, they split my family up due to overbooking. They did not offer any help with food or anything. When asked if I wanted to just get my money back, I said yes and then was told that it was not an option and would have to wait 10 hours to fly out on next flight. Over all this was the worst flight experience ever.
Boarding was perfect, but Ensure a wide variety of food onboard, items we requested from the menu was not available. 😢 also ask passengers to remain seated while disembarking - it is so much more organised to disembark by rows etc rather than leaving passengers standing in the aisles
Cleanliness, they could adapt the noise level of the speakers to human ears, and same thing for temperature.
By far one of the worst airlines I’ve ever had to deal with. Customer service is very poor. Stay clear of any airline you cannot get a hold of a real person to help with your problem.
Plussat: "Efficient. On time."
Miinukset: "Water, courtesy of the airline. More space, of course."
Plussat: "There was a good amount of room on the plane with comfortable seating."
Miinukset: "We sat on the plane an extra 15 minutes before the flight, but other than that everything went smoothly."
Plussat: "It felt like a top airline, fast boarding, great service."
Plussat: "worst airlineEVER , canceled the flight did'nt offer any help"
Miinukset: "1 hour delay leaving from Berlin plus 1 hour wait for the luggage in Barcelona"
Plussat: "La sinceridad del piloto al señalar que los retrasos se debieron a los proveedores de servicios en el aeropuerto de Roma"
Miinukset: "Deberían mejorar la provisión de servicios aeronáuticos en Roma"
Plussat: "Nothing. This was poor service from every stand point, starting from punctuality. Almost 2 hours delay and almost lost my connecting flight in Barcelona"
Miinukset: "Change management"
Miinukset: "We had to spend €50 to check a bag that we can carry on to other flights due to weight restriction. There was terrible communication about a gate change. The flight was late and no one seemed to care or acknowledge that. The seats were very uncomfortable."
Miinukset: "We were standing in line to board gate 14 it read Barcelona and right as we went to start boarding it changed to a different flight. All of us were running from gate to gate and nobody would help us!!!!! That was TERRIBLE!!!!!!!! One person figured it no Help from your staff."
Miinukset: "Our connecting flight was late and we missed our flighr"
Miinukset: "Didn’t take the flight"
Miinukset: "Se podría mejorar el tiempo de desembarque"
Plussat: "It was very busy at the couñter this morning but the staff made sure everyone got on their flights. Thank you"
Miinukset: "very easy checkibg, friendly at airport, snd same day reminder"
Plussat: "Key to long haul flight is keeping everyone happy without forcing them to sleep. On a westbound flight arriving at night you want to get on the target timezone asap, this flight is the FIRST that really allowed me to do that without conflicting with people who don't know how to manage jet lag. The dimmable large windows and comfortable seat make it more comfortable. A/V with 3D map, online lunch ordering, being able to see outside without the bright sun bothering anyone, all worked well. +100 I was skeptical of the a la carte food & beverage service, without any regular service, especially on a long haul flight, but it seems to be much less hassle for stewards and frees up passengers to eat when they want. the food selection was meager and overpriced though. video system worked well, fortunately I found one good one, had all the trick play (replay, captions) so, ok, given meager selection. after 12 hour, people are tired, but few were visibly annoyed or crabby."
Miinukset: "They didn't have place to put garbage on the airplane, we tried to stuff it in the bathroom once, we just left the rest in the empty seat next to us. Spanish airports don't have good queue management, only two boarding classes, makeshift line. People crowd the gate making it seem like they'r about to get on next confusing the people who actually are next."
Plussat: "the hospitality of the crew"
Miinukset: "Paid for priority board but there’s no priority given at the gate."
Miinukset: "Flights notoriously late Staff useless Service inexistant No information provided Avoid Vueling"
Miinukset: "Plane late Check in late What a joke first time flying with this joke company"
Miinukset: "Made us wait for 30 minutes in line to board. After boarding, waited on the tarmac for an HOUR Got to Mallorca and they had lost my luggage despite delays. I paid 190 for an extra bag!"
Plussat: "Seems they dont care others customers who do not speak Spanish...!!!!"
Miinukset: "Poor serrvices and attitutes towards other race/ Asian American"
Miinukset: "Delayed by almost 4 hours with no communication. By the time we found out we could get a meal voucher it was too late"
Miinukset: "They delayed our first flight - and forced us onto our connection even though we knew our bags wouldn’t make it - and were completely unhelpful to us once we got there as to where our bags may be."
Plussat: "The flight space"
Miinukset: "No entertainment which make the trip so boring"
Miinukset: "Late. Long wait for baggage. Not very friendly crew."
Plussat: "Aircraft cabin comfornand cleanliness"
Miinukset: "The whole booking experience and costs incurred in our 4PAX booking. Should cost €350 and went to almost €800 when we changed start of trip by one day even though we booked weeks in advance."
Plussat: "Well organized boarding."
Plussat: "Cabin crew was cheerful and helpful. Got excellent seats at last minute."
Miinukset: "Late boarding due to some crew late."
Miinukset: "Our hand luggage had to go into the hull so we had a long wait at the other end. Cabin crew explained 220 people and space for 180 bags, wouldn’t mind as much but I follow the rules and only bring one bag when people in front of me have 2 bags! Too ch down was very bumpy!"
Plussat: "The check in luggage cost almost the same as the ticket, but the crew was nice to check in my carry on bag for free-good customer service.th"
Miinukset: "The bus was almost full and there are 10 or more so passengers still need to get on and obviously required additional bus. Instead of just signalthe bus to leave, the crew tried to cram more passages on the bus first before the next one, which will be almost empty- poor judgement"
Plussat: "On time"
Plussat: "Quick flight"
Miinukset: "Everything else! Where am I supposed to put my legs?"
Plussat: "I was super tired and fell sound asleep before we even took off. When I woke up they were providing beverage service and the attendant was so sweet and quietly asked if I felt okay. I found that to be so sweet and like they were genuinely concerned."
Plussat: "Absolutely nothing"
Miinukset: "They overbooked the flight and would not let us on even though we had tickets because we did not check-in that morning online before our arrival to the airport. They re-booked us for another flight that had a connection but it kept getting delayed so they made us re-check our luggage 3 separate times. When we finally made it to the connecting city (Barcelona) that next flight was delayed from 9 pm departure to 11 pm to midnight and then to 2:30 AM with no confirmation that the flight would actually take-off. There was no one that could offer us help or give us answers as to what was going on, all employees were very vague and kept telling us they couldn't tell us anything. We spent 14 hours that day in the airport for a flight that should have taken 1.5 hours. They gave us 6 euros each as compensation and that was it. To put in a complaint to get your money back is very difficult. Their website is often down and they make the form very specific online so that if you type something in lowercase letters it won't go through. I will never fly them again and strongly suggest you don't either."
Miinukset: "Airport advertised the flight was leaving at 12:10, but our pass said 12:00. We took the advice of the AIRPORT and missed our flight. In addition to missing our flight we had to exit the airport to re-enter and BUY NEW TICKETS for another flight. Would never recommend Vueling or Barcelona Airport to anyone."
Miinukset: "Very narrow seats, in fact the most narrow I've ever been on. Plane was delayed both ways. No real explanation as to why."
Plussat: "Everything , we loved !! The crew was amazing, always eager to serve and help, the food was good and the timing was perfect!!! :)"
Miinukset: "No leg room! Especially in row 9 because seats moved forward to make rooom for row 10. Not Fair!!!!"
Plussat: "Stewardess great and so too wheelchair provider"
Miinukset: "Charging possible only in first three riws"
Plussat: "clean aircraft. smiling smart and friendly staff. on time departure. ultra quick bag retrieval. would highly reccomend"
Plussat: "Crew was greatly helpful"
Miinukset: "Flight was delayed"
Fast, good loads in and out, totally worth of price.
Miinukset: "I paid for travel insurance yet I still had to pay Ryanair 55euro for not being able to check in before my flight as checking in with momondo would not work!"
Miinukset: "This company Son unos malditos ladrones Me cago en la madre que los pario"
Plussat: "Checkin and security Quick passport control and luggage"
Miinukset: "The plane was late, boarding process very slow, Lon wait to disembark"
Miinukset: "The announcements made by the main air steward were mostly unintelligible due to a very strong Spanish accent."
Miinukset: "Great attractions and clean descending"
Plussat: "Efficient and cheap"
Miinukset: "Another passenger had exactly the same seat number as me which caused confusion and an uncomfortable situation"
Plussat: "Flight was quick"
Miinukset: "The representative at check in almost charged us €100 for a checked bag we’d already paid for when we bought our tickets online. When I asked her “didn’t we already pay for this?” She checked her screen and just said “oh” and let us through."
Miinukset: "the worst traveling experience. as intl travelers could not download the wi-fi at their airport and they charged 40.00 per person for just the check in ticket... the customer service was the worst ever. very nasty employees"
Plussat: "Nothing late again dirty plane not allowed to bring alcohol on which is fair enough but they don’t mind selling you there own"
Miinukset: "Everything was rubbish"
Plussat: "The pilot and safety tannoy is not loud enough"
Miinukset: "The app wasn’t working to check in. We arrived to the airport 1.5 hrs early only for them to tell us that there would be a $56 charge for not checking in 2 hours ahead of time. This is absurd. Almost as much as our ticket to Mallorca. Not okay. They were so rude to us and I dont trust that they will do this again to us. It’s a scam in my opinion. Definitely read all of the fine print or they will rip you off. Oh! And we paid for PRIORITY boarding. Psh"
Plussat: "Price and punctually."
Miinukset: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Miinukset: "The seats are small and they don’t lay back even when I upgraded to priority. I had to ask for food and water and paid a lot. But mainly the flight was delayed over 2 hours before boarding and then another 45 min in the cramped plan:("
Miinukset: "I had to book my own flight"
Plussat: "On time fly gut and prompt baggage handling"
Miinukset: "Delayed , everything is nickel and dime"
Miinukset: "For your fault i lost my Next flight to Valencia and nobody of your personal helped me to resolve my problem, when you are the responsables that i lost my flight."
Plussat: "It took off roughly on time"
Miinukset: "Boarding was slow, checking in was annoying (just lots of steps to be done with lots of ppl who don’t travel often and less helpful staff), and the plane smelled odd."
Miinukset: "80 euros for the flight - 55 euros for a check in fee...what a joke - how do u calculate that price? Over 53 countries visited and that's the first flight I ever had to pay to check in - last flight with them"
Plussat: "Finding an affordable flight to allow the family to get away for a weeks holiday that would otherwise not be possible."
Miinukset: "Having the family sitting separately on the flight as we were not able to afford to pay additional money to per book seats. But it was only a 2 hour flight so we coped. Think it would be a good idea if the airline didn’t just assume that because a child is 11 years old they are able to sit away from their parents. My son has additional needs and so although his chronological age is 12 years his developmental age is only 7/8 years so being sat away from his parents was very stressful for him. Maybe asking during booking if any of the party hav s additioonal needs would be a good idea."
Miinukset: "It was delayed and no one told us any updates on the fligh. I almost l"
Miinukset: "When check in took place we were kept in a dark,cold,wet & windy covered area for about 10/15 minutes before being allowed to board the plane. This is really unacceptable in this day & age."
Plussat: "With Ryanair, you can only really like the price and the people. To be fair though, m the toilet was clean.."
Miinukset: "Our flight was scheduled to depart at 7.30 am, but was still refueling after an earlier flight at that time. In a way it was lucky that it was late; if it had been in time, we would have been queueing on the Stansted tarmac in the rain. As it was, the rain had just stopped while we waited at the foot of the aircraft stairs. We actually took off 45 mins late. The new, additional-cost priority boarding is a joke: almost everyone was a "priority". Several passengers didn't understand the long "priority" queue, so joined it only to be turned away at check-in."
Miinukset: "landing had some turbulence"
Plussat: "Ryanair gets you there."
Plussat: "La atención durante el vuelo que duró 30 minutos"
Miinukset: "El trato del personal durante el abordaje . PÉSIMO !!!"
Miinukset: "Carry on luggage put in hold"
Miinukset: "Snack would be nice - does everything need to have a fee? My flight cost about $100, surely a small snack would be possible"
Miinukset: "Ground crew went on lunch break causing an hour delay. Seat was dirty. Could not understand what the crew was saying."
Plussat: "Simple online check in; short ride; arrived on time."
Miinukset: "We waited on line for over 30 min before boarding; no food or beverages were offered and the plane was not equipped for in-flight entertainment."
Miinukset: "Ryan Air makes you pay a "Priorty" boarding fee so that you can take your carry-on on board. Then if there's room they'll let non-priority passengers bring their carry-on's. We were at the front of the line for non-priority. They said we had to check our carry-on's because there was no more space. However, they never filled up their overhead bins and they remained empty on the flight! What a scam."
Miinukset: "Boarding was stressful, took a long time and people started pushing in line as they were worried the would miss flight. There were no staff stopping this so people that pushed in boarded first which was frustrating"
Miinukset: "Delay of flight and delayed access to car rental (made via Ryan Air). Ryan Air did nothing to help with communicating the delay to the car rental company."
Plussat: "Price for the flight"
Miinukset: "Unexpected, late, and lack of communication of long delay. The gate numbers change at almost the last minute to boarding, meaning you may need to run to the right gate and be last in line."
Miinukset: "Delay on departing"
Miinukset: "The website to check in was confusing, bombarding with other fees so when I saw the option to check in later I never completed online check in. Plus I was on vacation already in another country with limited internet. I was unaware that I would have to pay a 50 euro fee per person for not checking in online! I was assigned a seat in the last row of the plane while my travel companion was all the way in the front."
Plussat: "nice crew, they tried their best"
Miinukset: "the plane was packed with drunk af stag groups screaming shouting abd drinking non stop from takeoff to touchdown"
Plussat: "Arrived at 5.45, checked in, gone through security by 06.30. Flight delayed by 15 minutes, due to passengers not Ryanair. Arrived 15 minutes early so would have arrived earlier at Palma. Staff seemed friendly. No real complaints."
Miinukset: "We had trouble checking in beforehand we got there 2 hrs early and were still charged extra $100 dollars to print our boarding pass. THIS IS unacceptable"
Plussat: "Service on time"
Miinukset: "People next to me"
Plussat: "5 minute early arrival"
Miinukset: "We stood 10 minutes outside in the freezing cold before boarding."
Plussat: "Food and entertainment was not part of the deal. Fine with me."
Miinukset: "Everything was fine. 15 minute early arrival."
Plussat: "low price on time comfortable"
Plussat: "The flight crew seemed very professional. The cabin crew was very polite and courteous."
Miinukset: "The cabin crew seemed very disorganized. As was the boarding process. People were standing during some pretty good turbulence. I am a captain on a foreign carrier. Letting the pax be that uncontrolled endangers others also."