Halvat lennot Englanti

Plussat: No complaints.

Plussat: Swedish lady good, Spanish lady not as much.

Miinukset: Spanish lady.

Miinukset: connection information very poor

Plussat: The plane is clean and comfortable. The boarding was easy.

Miinukset: The staff on all SAS flights seem a little lazy.

Plussat: Smiling crew, clean airplane, tasty healthy food. I had all I needed to be comfortable.

Miinukset: I can’t think of anything to improve on.

Plussat: crew was pleasant

Miinukset: boarding was chaotic

Plussat: Ontime and efficient boarding with polite crew.

Miinukset: Nothing to improve. I slept the whole flight so couldn’t evaluate all aspects.

Plussat: Crew was very friendly and helpful. Entertainment had plenty of choices.

Miinukset: The seats were very hard. It was very uncomfortable sitting that long I’m those seats

Plussat: Very enjoyable great staff,

Miinukset: Lower prices

Plussat: Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!

Plussat: The plane was nice and comfortable. The flight was only about 40 minutes.

Miinukset: Everything was fine. A very quick, easy flight at the end of a long day for me.

Plussat: The seat was not as cramped as the Greenland Airways flight preceeding this.

Miinukset: Not having additional fees for baggage. Please disclose that as part of the ticketing.

Plussat: The crew was amazing

Miinukset: The WiFi

Plussat: The crew positive attitude

Miinukset: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: There was nothing really special or to write home about--flight got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped..

Miinukset: Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats.

Plussat: Wide choice of movies and entertainment

Miinukset: Better menu options and in-flight service

Plussat: Easy boarding process

Miinukset: Crew climbed over my seat multiple times in order to get their stuff from the overhead bins. Also loud when people were trying to sleep

Plussat: comfortable seats, quick flight

Miinukset: in-seat entertainment and a full salami sandwich instead of half for snack

Miinukset: Airline food could always be better. It wasn’t bad though.

Plussat: I didn't end up taking the flight. It was canceled.

Miinukset: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Plussat: Very friendly crew, very clean cabin, very comfortable seats

Plussat: The crew was amazing

Miinukset: The WiFi

Miinukset: Airline food could always be better. It wasn’t bad though.

Miinukset: Norwegian was unwilling to refund flight to and from Rome in the height of the Coronavirus pandemic.

Plussat: Entertainment

Miinukset: Seats

Plussat: Crew is outstanding !

Miinukset: Food ?

Miinukset: Flight delayed and gate 9 in terminal 1 at JFK is a nightmare. It’s in the corner and you can’t hear any announcements at all. Horrible place.

Miinukset: It would be great if they had free drinks and snacks

Plussat: Movies and tv were nice.

Miinukset: Wifi was so slow i gave up on it and just watched a movie. I flew 10 hours, nothing complimentary. Greedy

Miinukset: Water should be free on the flight

Plussat: The ticket was affordable

Miinukset: The baggage rules are dubious at best.

Plussat: Not much

Miinukset: Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again.

Plussat: This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again.

Miinukset: A free soft drink and nibbles would have been nice, though hardly necessary.

Plussat: Crew was good, Seating needs to be updated

Miinukset: seats could recline better and padding could be better.

Plussat: The plane itself was beautiful and the seatback entertainment was serviceable.

Miinukset: Boarding was an hour late for no discernible reason, food for a nine hour flight was for pay only at about eight dollars a sandwich, crew was rude, and seats were very uncomfortable and close. I would never fly this airline again and will tell my friends to avoid it.

Plussat: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Miinukset: Lufthansa would not reschedule my flight to Rome on March 5th 2020 despite the fact that the CDC was at level 3 alert and telling all travelers to avoid the entire country of Italy. At the same time every public facility in Italy had already been closed. At the same time, AK Airlines in the United States is offering free cancellations of domestic flights and we hardly have the virus in country. Next year when I go to Rome, it will be with another airline that cares about people’s safety.

Plussat: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Miinukset: Honestly nothing I was really happy with my flight!!!

Plussat: Inflight services

Miinukset: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Plussat: Comfortable

Plussat: I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection.

Miinukset: Don’t sell an unrealistic connection time

Miinukset: Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up

Plussat: Crew was very nice

Miinukset: The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight.

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Plussat: Very friendly crew, very clean cabin, very comfortable seats

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Miinukset: Airline food could always be better. It wasn’t bad though.

Plussat: Due to the corona19 virus I was not able to travel and the airline phone lines have been so busy that I’m not sure if I will be able to change my ticket.

Plussat: Young crew, with positive attitude and very kind and helpful.

Plussat: Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!

Miinukset: Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again.

Miinukset: Internet speed is weak.

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: The crew on this flight were excellent professional and friendly. They were also very patient. The best part of the trip.

Miinukset: The food needs major improvement. What has happened to Lufthansa??? Other people on other flights with Lufthansa complain bitterly about the food. It has gone down hill. People should not be dreaming of Virgin Atlantic food while on a flight with Lufthansa!

Plussat: I didn't end up taking the flight. It was canceled.

Miinukset: Being able to reach the airline or vayama would have made it better. The flight was canceled and I couldn't have gone anyway as the wedding was postponed that I had planned to go to and there are stay at home mandates in the US due to COVID 19. It's been weeks and I've given up trying to reach the airline or vayama and it's not clear if I'll get any of my money back. That's the one frustrating thing is not being able to reach anyone.

Plussat: Trip was canceled

Miinukset: Trip was canceled without costumer exchange or rebooked

Plussat: I like the notice given prior before I get to the airport on regard to a free carry-on check in. The staff was friendly and enthusiastic happy giving me the comfort of a nice travel journey. Thank you to all the staff!!!

Miinukset: Honestly nothing I was really happy with my flight!!!

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: The crew were friendly enough and willing to serve.

Miinukset: The seat could have been thicker and softer for greater comfort--instead, it was thin and flimsy. There should also be greater space/pitch between the rows of seats.

Plussat: We were the only customers in business class, which was nice. Lots of attention from the crew, and food was good.

Miinukset: Ummm, THAT was "business class"? Same seats as economy, with middle seat blocked off. Limited recline, no entertainment, no comfort seats. Nice meal, nice drinks, nice service...but I'm a little stunned that a European airline would call this kind of seating "business class". Only thing that separated it from economy class was a curtain, and middle seats blocked off.

Plussat: Arrived early, nice bus. Class lounges

Miinukset: Friendly flight attendants, more comfort . Better food. Faster service

Plussat: They were very nice! Always a smile, even after 10 hours with us!

Miinukset: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Plussat: Seats very comfortable

Miinukset: Nothing

Plussat: The crew was friendly and willing to serve.

Miinukset: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Plussat: inflight staff are good but on the ground staff at airport need a great deal of improvement

Miinukset: Delayed arrival at Bangalore by more than 1 hour.

Plussat: Wide choice of movies and entertainment

Miinukset: Better menu options and in-flight service

Miinukset: I got overcharged for a bag $230 Dollars, both planes were delayed, the supervisor Danny at Ohare was horrible, will never use Lufthansa ever again!

Miinukset: Everything went well

Plussat: inflight staff are good but on the ground staff at airport need a great deal of improvement

Miinukset: Delayed arrival at Bangalore by more than 1 hour.

Plussat: They were very nice! Always a smile, even after 10 hours with us!

Miinukset: Final snack was a ricotta pepper sandwich - which was kind of a weird choice. Kitkat was of course delicious. Beef stew for lunch was fine. but my meal come out with frost on it, so the salad was freezer burned and my dressing was unable to pour being frozen! no veggies for me! :)

Plussat: Very friendly crew, very clean cabin, very comfortable seats

Plussat: Wide choice of movies and entertainment

Miinukset: Better menu options and in-flight service

Plussat: The crew positive attitude

Miinukset: We understand the COVID-19 crisis but a drink on board other than water will not have bid cost impact on Air Canada, for instance juice or cola,... Also, access on internet on board is now payable -$25 for the flight is exaggerated, it should be free knowing the limited number of passengers on board

Plussat: Very polite and helpful crew. Nice selection of movies in-flight

Plussat: The crew was friendly and willing to serve.

Miinukset: Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats.

Plussat: Young crew, with positive attitude and very kind and helpful.

Plussat: I missed my flight.

Miinukset: Helped me get a different flight. I got zero help getting another flight. Or any credit.

Miinukset: Food, entertainment program, pillows and blankets would have been nice,

Plussat: Comfortable

Plussat: Lufthansa is a great airline.

Miinukset: Food was so hot that it was difficult to remove the packaging to be able to eat the pasta.... Desert was ok, brownie was real hard and too sweet....