Halvat lennot Brooklyn

Miinukset: "Delta comfort works especially for one who is handicapped"

Plussat: "Timing was good"
Miinukset: "Plane was too small. Attendant was almost nonexistent."

Miinukset: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Plussat: "Accurate arrival time"

Plussat: "Snacks were good. On time."

Miinukset: "The airport."

Miinukset: "Delays due to Democrats not making deal"

Plussat: "new airbus plane. great luggage bins"
Miinukset: "nothing"

Plussat: "Boarding was easy, plane clean, snacks good."
Miinukset: "Small plane but that’s not really fixable"

Plussat: "Nothing"

Miinukset: "Leg room"

Plussat: "Fine, courteous"

Plussat: "The comfort the professionalism of the staff everywhere I went"
Miinukset: "Little pricey on rental and hotel."

Miinukset: "they did not serve food in my section at all."

Miinukset: "dirty plane"

Miinukset: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Plussat: "Everything"
Miinukset: "No chicken sandwich."

Miinukset: "After we boarded and were already sitting in our sits the stewardess came and removed our bags from the overhead compartment for another person with a larger bag! We ended up storing our bags under the sits in-front. The way it was done it was rude and with no consideration for our comfort."

Miinukset: "Bad information about delays"

Plussat: "Good service, more leg room than American Airlines."
Miinukset: "Everything was good."

Plussat: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Miinukset: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Plussat: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Miinukset: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Miinukset: "Barking dogs. 4 around us! Middle seat."

Miinukset: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Plussat: "Customer service"

Plussat: "EXcellent"

Plussat: "Comfortable temperature in cabin!"

Plussat: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plussat: "Left ontime, arrived 30minutes early."

Plussat: "Pretty much nothing"
Miinukset: "Delta. They just hate their passengers"

Miinukset: "Arrived at my destination almost two hours after the initial arrival time"

Plussat: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Miinukset: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"

Plussat: "30 min. early!"
Miinukset: "Only pretzels"

Plussat: "nothing"
Miinukset: "I will avoid the airline at all costs"

Miinukset: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Miinukset: "I told you my daughter's birthdate, you know her age, don't require me to call you and wait on hold for 30+ minutes for her to not be seated by herself."

Miinukset: "No good food options just peanuts and drinks"

Miinukset: "Everything was ok"

Plussat: "Wonderful"

Plussat: "There should atleast one checked luggage"
Miinukset: "Too expensive and baggage charge is additional which does not make any sense"

Plussat: "Polite attendants."
Miinukset: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Plussat: "COMMUNICATION FROM PILOT"
Miinukset: "LGA DELAYS AS USUAL."

Plussat: "Great staff! Friendly and kind."

Plussat: "Arrived within 15 minutes of scheduled time"

Plussat: "We arrived in one piece."
Miinukset: "I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort."

Plussat: "Both flights on time!"

Plussat: "Everything it was fast clean"
Miinukset: "Nothing"

Miinukset: "Due to the weather it was scary but the pilot was great. He got us there safe"

Plussat: "Very good service. Landed before time. So happy to use Delta."

Miinukset: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Good entertainment."

Plussat: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Miinukset: "Seats not the best"

Plussat: "Made it to Zurich"
Miinukset: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "Timely."

Miinukset: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."

Plussat: "Attention"

Plussat: "As a member of our party has a nervous disposition flying, the stewardesses were extremely understanding and helpful throughout the entire flight."

Plussat: "Nothing in particular but it was positive."
Miinukset: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."

Plussat: "Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any."
Miinukset: "The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up."

Miinukset: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Miinukset: "Price & food not so good."

Miinukset: "I'm still in New York airline canceled my vacation flight and still waiting for justfly .com this company is very unresponsive they haven't solved my problem jet I'm so upset"

Plussat: "The flight crew"

Miinukset: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."

Plussat: "Nice crew. Flight was on time."
Miinukset: "No food unless you Pay for it."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Nice crew"
Miinukset: "A few peoples televisions, including my own, just stopped working midway through the flight. The crew didn't offer us much to drink (like they didn't walk around offering water enough). Also paid extra for seating which we did not get the seats I paid for pretty sure."

Plussat: "We had to wait on an extremely hot bus for the plane to be ready. There was no need for us to be on the bus."

Miinukset: "1. Allowed us to book connection but time is limited. You need 5 hours layover to get to gates in London, every gates seem to be requiring to ride a bus. 2. We missed our connection and booked us to the next flight, waited 5 hours. 3. We were assigned to row 54, headache the whole trip, almost throw up at the end. 4. my daughter almost didn't eat because apparently only have chicken curry. My daughter is vegetarian."

Plussat: "Absolutely nothing"
Miinukset: "The lady at check in was the most rude customer service I have ever had. There was confusion with flights and I was trying to check in well before time and she said no it's too late and walked off. I then saw her later at 8:50 (my flight was at 9:25) I said excuse me that was my flight and she goes I'm busy trying to fuel and stormed off. The ladies at the airport tried to help me. So now I have to wait over night at the aiport for 17 hours because the check out lady wouldn't give me 1 minute to speak to her well before check in would've been closed because she was too busy in a hurry and extremely rude!"

Plussat: "Arrived ahead of time, although flight was fully booked, boarding was quick."
Miinukset: "Nothing, flights to Frankfurt have always gone off on time for me."

Miinukset: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."

Plussat: "Inflight crew was good and polite."
Miinukset: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Plussat: "The seat I had was good"
Miinukset: "No food, no drinks. They asked me to pay even for water. After a very long trans Atlantic flight, this being a connecting flight after a long a tired 11 hours layover in London. It is an embarrassing how the airline cares (or doesn't care) who travels with them, where the people are coming from so they can understand their needs. I don't think it would had make a difference to the airline if they would acknowledge connecting passengers and eventually try to make their experience a little easier. But asking for a glass of water and not getting any is an embarrassing experience for this airline. I will never fly with British if I can."

Plussat: "The crew was really nice and the food too"
Miinukset: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."

Plussat: "My mother is disabled and the crew were ALL so helpful and kind. Amazing!"
Miinukset: "Had to purchase even coffee, no complimentary anything."

Plussat: "No access to any lounge services. Food selection and quality significantly behind competitors. Does not just the price charged."

Plussat: "Flight crew did a nice job and seemed to enjoy what they do."
Miinukset: "When you book your ticket you should be able to choose your seat without having to pony up $35 to do it, I don't understand why you have to wait until you check -in 24 hours before your flight to get a "free" seat. Food was just okay. Seats not that comfortable."

Plussat: "Crew was okay. Boarding was okay."
Miinukset: "Food was not great. Snack was a candy bar? No other options in back of the plane. Entertainment cut out and the system was difficult to operate and movie variety was not wonderful."

Miinukset: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

Plussat: "Grest staff"

Plussat: "didnt remember a single thing from this flight because I was passed out from exhaustion after not being able to sleep at all on the previous flight.... this flight was run by iberia, and the seats were delightfully simple compared to the atrocity in the BA world traveller section"

Plussat: "Nothing"
Miinukset: "They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again."

Miinukset: "There should have been some entertainment on this flight- tv or wifi"

Plussat: "Never travelled in wtp before (normally club) and was very pleasantly suprised"
Miinukset: "The crew had some friends on board and spent a lot of time speaking with them. It shouldn't have been so obvious to other passengers..."

Plussat: "Attentive crew, they asked person in front of me to bring their seat upright so I could eat my meal properly -- that was a first for me! When chicken option ran out, they offered me the business class beef option."
Miinukset: "Absolutely no room at all -- we were packed in like sardines in the coach section. Window cover was broken so could not raise it to look out (across my fellow passenger)."

Plussat: "Crew was friendly and helpful. Flight smooth."
Miinukset: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."

Plussat: "The flight was nice. Friendly staff, on time, etc"
Miinukset: "My bag did not make it. There were at least 6 other people with the same issue. One guy said that 2 out of the last three times his bag has not made it. It made us miss our next leg to Scotland."

Plussat: "Major issue: unable to check bag more than 2 hrs before flight and no warning that transfer at Heathrow required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Plussat: "The seats were very comfortable on this flight. The food was fine."
Miinukset: "My husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. They also crammed us in the boarding area and we waited forever."

Plussat: "Departure was on time and the crew members were exceptional."
Miinukset: "There was nothing about this trip not to like."

Plussat: "The crew was very friendly and helpful"
Miinukset: "The food was awful and the entertainment system was old and working only intermittently."

Miinukset: "BA has changed their seating configuration from other international carriers. We were expecting to have an aisle seat in economy with 2 5 2 seating across rows. Instead they had 3 4 3 to add and addition seat in each row. So I had a middle seat on a 10 hr flight with a very large woman in the aisle seat I thought I would have. She overflowed into my seat and used both the arm rests by jabbing me in the side"

Plussat: "Staff was pleasant"

Plussat: "EVERYTHING"
Miinukset: "EVERYTHING"

Plussat: "Prompt boarding, checked our carryons for free"
Miinukset: "Air up too high like a refrigerator"

Miinukset: "Delays are always bad point"

Miinukset: "Horrible they transfer my bag to a different airport"

Miinukset: "There's no room for non skinny people. It was awful"

Plussat: "staff was friendly and helpful."

Miinukset: "Nothing, last time flying this Airlines"

Plussat: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Miinukset: "N/a"

Plussat: "I had a good experience"
Miinukset: "Nothing as such."

Miinukset: "The airline needs to board and deboard by group number."

Miinukset: "Long security line. Long wait to the gate after landing at LGA. Snack options are very poor."

Plussat: "Seat extremely comfortable."
Miinukset: "We sat waiting a few minutes after everyone was onboard."

Miinukset: "On time departure. Meal service."

Plussat: "no"
Miinukset: "on time departure"

Plussat: "Everything. The entertainment was ok. I think a movie would be better than the shows"
Miinukset: "if I would’ve been in first :)"

Plussat: "Nothing"
Miinukset: "Landing, temperature, passengers"

Miinukset: "Seamless."

Plussat: "Knowing what carousel luggage was at - I suppose."
Miinukset: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"

Miinukset: "Didn’t know basic economy has 1 personal item and 1 hand carry and I was told my the staff to pay for baggage my bag was canon soxe btw"

Plussat: "Wi-Fi was adequate"
Miinukset: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Miinukset: "Captain didnt I form us of turbulence . There was so much and he never said anything."

Plussat: "Easy check in and Boarding"

Miinukset: "Poor food choices for vegetarians"

Miinukset: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Miinukset: "Delayed for about 45 mins"

Plussat: "Early arrival"

Plussat: "Excellent service by the airline stewardess"
Miinukset: "Wait time to board"

Plussat: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."

Plussat: "movie."
Miinukset: "a little loud in the cabin."

Plussat: "Exit row seat very roomy with plenty of leg room."
Miinukset: "Flight from ORD to LGA delayed even though the plane was already at the gate in ORD. No announcement explaining why it was delayed. What was worse was that after landing at LGA, baggage tagged as Priority did not come out first, it came out much later - after numerous non-priority baggage came out. This is not the first time this has happened at LGA. What's the point of tagging it as Priority if it won't be handled that way?"

Plussat: "good price."
Miinukset: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."

Plussat: "On time take off"

Miinukset: "Boarded the plane and had to wait on the runway for almost 3 hours after being delayed at the gate. Absolutely horrible with no compensation for our time whatsoever."

Plussat: "On time arrival"
Miinukset: "Everything else"

Plussat: "On time, no issues, friendly and professional staff."

Plussat: "smooth disembarking"
Miinukset: "30 mins delay"

Miinukset: "No entertainment on board Wifi not working."

Miinukset: "Everything was great."

Plussat: "Very efficient boarding, new plane"

Plussat: "Nothing"
Miinukset: "Both flights, to and from around had to go search for my baggage and on the return flight I even had to go to a different terminal. The service is unacceptable. I will never fly with AA again."

Plussat: "On time departure/early arrival"
Miinukset: "Boarding g process a bit chaotic"

Plussat: "Everything"

Miinukset: "No gluten free snacks"

Plussat: "Allthough is was I bird strike, y'all handled the delay good."

Miinukset: "I have no made it to New York yet."

Plussat: "Almost always on time, captain keeps us updated, friendly airline staff"
Miinukset: "Nothing"

Plussat: "Efficiency and price"

Plussat: "Very professional and friendly."
Miinukset: "N/A"

Miinukset: "Refer to above. Both flights were horrible."

Plussat: "unexpectedly comfortable seat on this particular flight, unlike my previous flights to/from USA"

Plussat: "All good"
Miinukset: "Boarding slightly convoluted but ok"

Plussat: "Nothing"
Miinukset: "The service was worse than poor. The planes seay table had hair and dandruff all over it. The air hostesses handed me the food two isles away and I had to hand it to my whole row. I would never pay this price for business class for this airline or ever trust Kayak to give good options."

Plussat: "Staff was pleasant, nothing special"
Miinukset: "Food was mediocre and cold except for the major hot dish. Lights were on almost all night in cabiaudio and video were subpar or nonexistent. Staff explained it was an old plan Seats were okay for short fight but not comfortable for long flight"

Miinukset: "Very hot, gross food"

Plussat: "Food was good, many options with entertainment"
Miinukset: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Miinukset: "The 2 hour delay!"

Plussat: "Flight was great"
Miinukset: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Miinukset: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Miinukset: "You can't reach them via phone and they are horrifically slow and difficult to get ahold of."

Miinukset: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"

Plussat: "75 Euro per bag!!!"

Plussat: "Accommodating flight crew. Good food. Nice landing and take off."
Miinukset: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."

Plussat: "No power @ seats. No Internet, no spirits just wine and beer. seats are not padded enough for 7 hour flight.. Old equip."

Plussat: "Crew on flight was pleasant and good at updating on progress of flight."
Miinukset: "TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note."

Plussat: "Absolutely nothing!!!"
Miinukset: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"

Plussat: "On time, clean airplane, polite air crew and a sandwich and soft drink."
Miinukset: "NA"

Plussat: "Crew"
Miinukset: "Delayed departure"

Plussat: "Boarding was easy, fast and efficient. Crew were friendly and welcoming. Complimentary snacks were welcome and nice."

Plussat: "Best all around airline I've been on!!!"

Plussat: "The food in Economy was way better than usual U.S. airline food. Ground staff in Newark were helpful in retrieving a book I left on the plane. Captain had the seat belt sign off early and turned it back on late in descent which allowed people to visit the restrooms. Video entertainment was good."
Miinukset: "Captain should have made more P.A. announcements during the coast in over Cape Cod to point out areas of interest"

Plussat: "Plane was delayed. Crew made no effort to keep us informed. Had to stand in the hot sun for almost an hour."

Miinukset: "the entertainment system was outdated and did not work. For such a long flight this in not acceptable"

Plussat: "Price"
Miinukset: "First flight was delayed by just a half an hour and we arrived in Portugal. We had a connecting flight to AMS with also TAP and had a two hour window to make the next flight with the same company (TAP). We were in line for passport and then security and talked to several TAP employees and they said we would be have time and wouldn't have a problem catching the second flight. Well, we got through the lines with 30 min before our next flight and they wouldn't let us on. Customer service and organization of the airline is really poor. The aircraft had minimal room and no entertainment. We got on our next flight five hours later and all they gave us was a $10 food voucher. So poorly managed."

Plussat: "Once you get to the airline all is good"
Miinukset: "TAP changed the flight and only allowed 1 and one-half hours to transfer. You need to go through Portugal custums and the line is long."

Plussat: "flight was smooth and comfortable"
Miinukset: "no entertainment whatsoever, felt like low cost airline, food was okay, nothing special."

Plussat: "Staff couldn't have been more courteous."
Miinukset: "Little confusing at the gate but mainly due to poor PA system not the staff. Happens a lot at airports in my experience"

Plussat: "Aircraft seem well maintained and crews are very nice."
Miinukset: "Boarding was a mess this time. The lady directing the boarding did not make clear where each group should stand. So The lady had to send most of us back which upset many. TAP should copy Southwest Airlines except self checkin kiosk are horrid no matter which airline uses it."

Plussat: "I gave up fighting with you and TAP to recover this error that was made a moment after I booked thinking it was to Brussels. I will think twice before ever giving Kayak or tap my business and blog you both to Facebook."
Miinukset: "The fact that it is impossible to speak to a human to correct this mistake"

Plussat: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Plussat: "The plane was clean. The blanket was unusually large, for a plane blanket, so u could be nice and warm. The food was good and varied. The staff was friendly and every time they spoke to you had a smile on their face, as if happy to see you:)"
Miinukset: "I cant think of anything. It's a long trip that can be tiresome. So you can tell the airline tries to make it as pleasant as possible ."

Plussat: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Miinukset: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Plussat: "No frills short distance flight"

Plussat: "The on-board crew was pleasant and professional unlike the check-in staff. Food was ok, landing was smooth."
Miinukset: "The airline makes money by having very low weight allowances on carry-on and checked luggages. The staff at the check in desk act like they are surprised and symphatetic about the overages meanwhile they enforce the weight limits to the gram. Most deplorable of all is the fact that they have one person on staff at a special desk where one can go to pay for the newly discovered overages. This desk and the person assigned to it full time is the proof that the company expects this kind of result before hand. Where on most continental flights the weight limit is usually set at 31 kilograms for checked-in baggages TAP Portugal has a limit of 23kg. Where most companies have no weight limit or around 20kg on carry-on baggage they have 8kg. The overages in weight result in a flat fee of $100 per luggage, even if the luggage is just one kilogram over the allowed limit. The low ticket purchase price is in my opinion a deplorable marketing scheme aimed at getting people to buy their tickets and then be faced with extra charges when it turns out weight alloweances are set at domestic standards."

Plussat: "Flight was on time"
Miinukset: "Baggage fees not updated on website. Despite having done my due diligence about baggage fees, the airline didn't update their website since October for my November trip. So I get to airport and pay 74 euro each way for two bags! Old planes and poor customer service Also, nobody picks up their customer assistance telephone number"

Plussat: "The attention was great, cordial and polite, was right on time, the movies current and good, I enjoyed the food too.i will fly TAP again for sure."

Plussat: "The entertainment system was standard. The food was ok."
Miinukset: "At the check in, despite that I have a swiss passport, 5)3 hostess looked solely at my face and assumed I need avisa and asked me three times for my visa. On the flight, blankets are removed 20-30 minutes before landing during which I was freezing. Upon arrival, my new bag i hadnt used as yet was broken and TAP pays nothing and does no kind of exchange for broken bags. Basically- they dont care! During my return flight, despite being checked in adn being at the airport wel ahead of time, the airport clerks gyided me to the wrong desk and I had to wait longer than needed. The check in for baggages had closed by 1 min. They were allowing me to take the flight only if I threw out all my liquids or else were off loading me. They proposed no other solution and wanted to make me pay 450 dollara to put me on the flight the next day. I had an interview the following day and needed to return. I ended buying a new full fare ticket with British airways and got excellent service. I am yet to complain to TAP."

Plussat: "Very organized and on time. Smooth."

Plussat: "Good service and a very kind attention"
Miinukset: "Food is not good"

Miinukset: "I purchased this ticket 4 months prior to flying....traveled half way around the world and the flight was oversold. I was bumped and left with people meeting in another country waiting for no one to show up. Go to hell TAP Portugal Airlines."

Miinukset: "TAP rebooked on SATA flight to Boston. There was no inflight entertainment for a 7 hr flight! not even one small TV where you could watch. The food was chicken but it came with pork which i cannot eat. Upon arrival to Boston they lost my luggage and did not seemed concerned when i reported it. There were several outfits for family members for a religious holiday in a few days. They promised a call back regarding my luggage but they never called. The number i was given didnt work. I had to call several numbers before i was able to find someone to discuss my luggage with. The lady on the phone told me it was probably because I switched from TAP to SATA. However I didnt choose this change, TAP rebooked me. They could not assure me they would find or call me back. i ended up getting it back 6 days later. without an appology or any kind of compensation."

Plussat: "good airlines, great staff, comfortable flight"
Miinukset: "N/A"

Plussat: "It was fine"
Miinukset: "The coffee was old"

Plussat: "Everything ran smoothly and on time. The staff was polite."

Plussat: "Excellent experience"
Miinukset: "Nothing"

Plussat: "Food, gateside service from my late connecting flight"

Plussat: "Food was good... Flight was decent. flight attentands were nice."
Miinukset: "we were 2 people flying, 1st person got a message from TAP that the flight schedule was changed to 1hr earlier, i was not informed about this until late night. Then once we got to the airport for the earlier flight, they said that the flight was delayed atleast one hour. Flight numbers were not changed so i guess they just combined 2 flights together to save or something, so we ended up missing hotel breakfest and ended up waiting in the airport for more than 2 hours because of bad communication."

Plussat: "Friendly, efficient staff. Very comfortable seats with lots of room. Food good."
Miinukset: "Boarded about an hr. Late with no notice that it was delayed and NO chairs set out at the gate!"

Miinukset: "Dakar airport. Tap isn't good"

Plussat: "Timliness"
Miinukset: "N/A"

Miinukset: "I was simply trying to relieve myself using the restroom in the back. I had held it in the entire time during take off but I desperately needed to go. The seatbelt sign stayed on for an eternity so I decided to get up to go when I felt it might be ok. Another gentleman also did so, he didn't get yelled at but I got an earful from the flight attendant and she assumed I didn't speak English because I couldn't respond while trying to hold my nladder."

Miinukset: "We sat on the tarmac in Montreal for about an hour."

Miinukset: "Delays"

Plussat: "Comfortable econom."
Miinukset: "Too many announcements"

Plussat: "Had to rebook and was oven wrong information when I caked . Ended up paying for a new ticket"

Miinukset: "Delayed as always"

Plussat: "Upgraded to first class"
Miinukset: "Plane was old"

Miinukset: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."

Plussat: "Flight was delayed from take off by ATC @ LGA for two hours, flight attendants served us with refreshments & free ear phones, meanwhile the Captain kept us completely updated on the delay"

Miinukset: "Lack of refreshment choice."

Miinukset: "Never again"

Miinukset: "Declined !!!! So long"

Plussat: "that we landed safe"
Miinukset: "that the plane was delayed snd we were keept in side like sardines"

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "I've flown air Canada probably 6 times. I've been delays 3 times"
Miinukset: "Delays"

Plussat: "Are you joking I waiting my plane since almost 4 hours"

Plussat: "Hour and a half late. Uneventful other than that."

Plussat: "Would have liked something other than pretzels."

Plussat: "It was on time and very smouth"

Miinukset: "DELAYED!!!!!!!!!!!"

Miinukset: "CANCELED!!!!!!!!!!!!!!!"

Plussat: "In flight entertainment"
Miinukset: "The credit was not polite and quite unfriendly."

Miinukset: "Delayed because of mechanical issue"

Plussat: "Nice interior. Free movies."
Miinukset: "Air Canada is always delayed."

Miinukset: "LGA is a terrible airport..rarely flyout of there thank god."

Plussat: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Miinukset: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"

Plussat: "First time flying on the largest airline in Canada and had a positive experience. From the online check in process to returning home it was a smooth trip"

Plussat: "Very comfortable and a wide range of new films to keep me entertained the whole flight"
Miinukset: "Airplane food is hard to be better than okay. On par with other companies and the snacks handed out were welcomed, the hot meal was only edible."

Plussat: "Everything else."
Miinukset: "See above."

Plussat: "On time and short! Everything was good"
Miinukset: "Great"

Miinukset: "That we were 50 mins late taking off and it wasn't weather related."

Plussat: "Absolutely nothing"
Miinukset: "A 12 hour delay is not okay. The hotel comp was nice but they split my group of 5 into different hotels. The breakfast voucher did not work. The dinner voucher barely covered the cost at the designated restaurant. Customer service was extremely unaccomadating."

Miinukset: "extreme delays and not a lot of updates"

Plussat: "No problem"
Miinukset: "No problem"

Plussat: "We set on the runway for over 4 hours."

Miinukset: "The service"

Miinukset: "They messed up my mobile checkin making me miss my flight and then had thenough nerve to try to make me pay a 80$ change fee to take the next flight that was 100$ cheaper than my original. Waiting for a refund! I had to take American Airlines home. I will never flying with them again!"

Miinukset: "They could have rushed more to get us off the ground quicker."

Plussat: "Nothing to expect more"
Miinukset: "The amount of snacks served should be increased"

Plussat: "On time"

Plussat: "Efficient. tv on back of screen didn't work"

Miinukset: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Plussat: "ok"

Plussat: "Comfort, service, flexibility"

Plussat: "Plane/equipment condition"
Miinukset: "The Aur Canada ticket counter and gate agents in Toronto are consistently the rudest employees in the travel industry"

Miinukset: "Excellent service on time and friendly workers"

Miinukset: "Unable to do advance seat selection unless you book directly with AC. Kayak needs correct this. AC doesn't recognize the Kayack file Numbers. Next time I'll book directly with AC"

Plussat: "The crew were helpful and friendly and boarding went smoothly. Food and entertainment are N/A, since I don't use them."