Päivittäinen siivous, matkustamon HEPA-suodattimien asennus Carlsbad lennoilla
|syyskuu||Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 4 %.|
|joulukuu||Suosituin aika lentää hintojen nousun ollessa keskimäärin 8 %.|
Keskim. hinta meno-paluu
|623 €||(keskim. hinta edellisten 2 viikon ajalta)|
Hyvä tarjous meno-paluu
|448 €||tai alle|
Hyvä tarjous yhdensuuntainen
|186 €||tai alle|
American Airlines, Finnair ja Iberia ovat luopuneet Carlsbad lentojen muutos- ja peruutusmaksuista. Vahvista käytännöt varaussivustolta.
Et voi lentää suoraan Carlsbad. KAYAK suosittelee lentoa kentälle Los Angeles (LAX) (Carlsbad 131,05 km). Voit vuokrata sieltä auton tai valita taksin.
Lähin lentokenttä on San Diego (SAN) (49,42 km). Läheltä löytyvät myös lentokentät Santa Ana J. Wayne/Orange Cnty (SNA) (74,93 km) tai Ontario (ONT) (102,41 km). KAYAK suosittelee lentämistä kentälle Los Angeles.
Halvin löydetty lentolippu kohteesta Carlsbad kohteeseen Suomi viimeisten 72 tunnin aikana in 365 € yhdensuuntaiselle lennolle ja 441 € meno-paluumatkalle Helsinki - Carlsbad reitille. Suosituin reitti on Helsinki - Carlsbad, halvin tälle reitille viimeisten 72 tunnin aikana löydetty lippu oli 441 € meno-paluulle.
Los Angeles Lentokenttä on 131 kilometriä päässä kohteen Carlsbad keskustasta. Katso kartalla.
KAYAK on matkahakukone. Etsimme verkosta osuvimpia hintoja käyttäjillemme. Käsittelemme vuosittain yli 2 miljardia lentokyselyä, minkä ansioista voimme näyttää lentoja eri hintakategorioissa ja eri vaihtoehtoja lennoille Carlsbad.
KAYAK-sivuston hintojen ennustusalgoritmi käyttää historiallista dataa selvittääkseen muuttuuko lennon hinta Carlsbad todennäköisesi seuraavan 7 päivän kuluessa, jotta matkailijat saavat selville kannattaako heidän odottaa vai tehdä varaus jo.
KAYAK Mixin avulla voit yhdistää yhdensuuntaisia lippuja säästääksesi suhteessa perinteisiin meno-paluulippuihin. Voit lentää esimerkiksi Carlsbad ja takaisin toisen yhtiön koneella.
Joskus matkapäivissä on joustoa, ja jos et ole vielä lyönyt lukkoon tarkkoja matkustuspäiviä joustavat päivät -haku näyttää kaikki vaihtoehdot Carlsbad lennoille jopa kolme päivää ennen/jälkeen etsimiesi päivämäärien. Voit sitten valita sinulle parhaiten sopivat lennot.
Pisteytys KAYAK-asiakasarvioiden perusteella
Plussat: "Food service and choice of meals was good. Nice movie and Show selection."
Miinukset: "The aircraft was dirty the bathroom was not up kept. The boarding process was horrible considering I’ve flown with Turkish Airlines before. The seat was extremely uncomfortable and the passengers were kicking the chair behind me and in front of me the entire time:/ The plane got really cold towards the end of the flight! The crew seemed irritated and we’re talking in the back quite a bit when we needed assistance. I was disappointed with this flight to be honest !"
Plussat: "Entertainment package"
Miinukset: "I paid extra money for the upgrade to sit the exit but only to be told after boarding that due to my size and age that I can’t sit on the exit aisle. Then I said okay, I’ll move if I get a refund and the the flight attendant said that they will. So then I swapped to a middle seat by the attendants directive all the way in the back. After the plane takes off, the flight attendant said that can not refund me the upgrade. I was extremely frustrated and felt discriminated because of my age and size. I demanded to sit back to my original assigned seat but they refused. Not to mention, the flight was delayed!! Unpleasant experience and a rip off."
Plussat: "Excellent Staff very courteous and professional 5 star +"
Miinukset: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."
Plussat: "The transfer gates are always further away and there is no staff at the gates to help you. It's always a mad dash to catch your connecting flight. Turkish airport should consider transferring passengers with close connections through a faster line. Also, the security screening between flights doesn't offer any priority for passengers with tight connections"
Plussat: "Only two thing. The bathrooms and the intertainment"
Miinukset: "Seats are very compacted, lack of space and so close to reduced leg room resulting an agonizing experience to a new level of torture, unnacceptable on 14 hrs of imtercontinental flight. One word “horrid”"
Plussat: "The food was good and the entertainment was fine."
Miinukset: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."
Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."
Plussat: "The crew is always very friendly and helpful. Plenty of space in the overhead bins. Food is very delicious and you can always get either one of the options, whereas, in other airlines, you have to settle for the least favorite one if your seat is closer to the tail. They have sandwiches and cakes available during the whole flight."
Miinukset: "The seats are cramped just like any other airline."
Plussat: "All was perfect"
Plussat: "Service and food is good, crew is helpful"
Miinukset: "Seats would have been sufficient for a one hour flight but not for 13 hrs. I am 5.11. not enough leg room and not wide enough."
Miinukset: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"
Plussat: "When I missed my flight from Belgrade to Istanbul due to plane being late 45 min.and I missed my flight to LA, they gave me a free accommodation and meals."
Miinukset: "I didn't like the fact that nobody told me that Ataturk Airport in Istanbul is so big that you can not make to connect flight on time for an hour.Especially if you flight has been late to depart like mine from Belgrade due to the rain. I thought I will make it to the connect flight to LA but the gate was already closed. I was instructed to do multiple errands, to get Turkish visa, etc all on my expense to be able to exit the transit as an American citizen and be able to take Turkish airlines bus to the hotel.The hotel was fine and the meals. The problem was that they calculate bus traveling time wrong in the hotel and put people on the bus next day too late, so due to the traffic jam, we barely made it to the airport, and then we had to stress the officials to put us on the fast passport control lane due to boarding time."
Miinukset: "More service with flight attendants walking around to offer drinks would have been better"
Plussat: "friendly service, excellent crew, comfortable seats Actually it was my daughter recommendation to fly Turkish Airlines as she flies it almost exclusively We love Turkish Airlines As for Istanbul airport, I had an excellent experience while transiting. Well equipped, clean, nice restaurants and food Good experience overall I loved my flight"
Miinukset: "turbulence throughout but this is beyond your control I know, we just had nasty weather not on our way from Los Angeles to Istanbul though"
Plussat: "Eat fare , amazing customer services . Turkish airlines s pretty good. And affordable .."
Miinukset: "Nothing , it was all good"
Plussat: "The comfort of the seats, entertainment, & food were great as always. The only Turkish Airlines flight I had during this trip that was not delayed, however needed to be due to the previous flight. The crew did hold the flight for all of us from the delayed flight from Athens."
Miinukset: "An elderly woman was booked in a window seat and she insisted she take my aisle seat without any additional available aisle seats. However, this would be better handled when she requested for assistance during her booking process. The crew should've anticipate her needs and booked an aisle seat, or even be the ones to ask me or another passenger if I would be willing to trade. I was placed on the spot and no courtesy was shown to me. My legs were completely swollen and in pain because I wasn't able to stand periodically. I too booked my flight early and requested my seats appropriately for my health needs."
Miinukset: "You had a very disrespectful, illogical, anal retentive person at the ticket gate just before getting on the shuttle. She would not allow us to wait for the rest of our party of 2 to go on the shuttle to the plane together. They were delayed because of your personal continually bringing other people to cut in line in front of them. There was plenty of time and the shuttle was already full, and we wanted to wait for the next shuttle to board the airplane together. She came out several times from inside of the building shouting at the three of us to get on the shuttle even when the person managing the shuttle flow at the bottom of the stairs was about to let us wait for the next shuttle. What was her problem(?) - she could use a lot more people skills and realize who pays her salary - the customers. She really tarnished the whole image and impression I originally had of TA. Also, there was no way to go to the bathroom without going through a long line of security again at the last gate before the shuttle which did not make sense."
Plussat: "The flight was great and the service was wonderful. The plane was new and clean. A huge plus was the video entertainment in every seat along with headphones and USB Charging Port. They poured me a double Glenlivet scotch on the rocks at NO CHARGE!"
Miinukset: "I booked three round-trip tickets from LAX to Athens. Our daughter did not fly with us there but we checked with ticketing in LAX and they booked her seat anyway. The issue came when we tried to leave Athens the airlines then said that I had to purchase a one-way ticket! They informed me that the flight was cancelled for my daughter because she didn't fly to Athens. The ticket was almost $1,500.00 and I intend to get my money back but it was unfortunate that they had to charge me for it in the first place."
Plussat: "Free movies that are current, Free food/drinks/alcohol, Pillow, blanket, eye blinds, slippers, socks. The flight was 12+ hours long, and the ability to watch movies, tv shows, play games, listen to music on the large pad in each seat was pretty amazing. Free over the ear headphones... Very amazing flight"
Miinukset: "Bathrooms were a bit dirty...but there was a lot of people on the flight and they didn't start dirty."
Plussat: "Nothing in particular"
Miinukset: "The food service was really bad. Not happy with the meal choice."
Miinukset: "My luggage just disappeared on my second leg to Istanbul. 2 email notifications that luggage was not found. Wrong contact phone number at initial report and was not addressed despite report and upload. Also a representative emailed that luggage was erroneously recorded as "delivered" which is not true. I still don't have my luggage after 14 days. No further responses despite extensive documentation and receipts. This is bad!!!"
Miinukset: "The flight was cancelled due to weather conditions, that's fine! I never found out till I had to contact the airlines and verify of this piece of information after I heard it from news. Kayak never notified me, nor offered any alternatives!! Poor service!"
Plussat: "Service by the onboard crew was flawless. Food was excellent, and fully reclining seats in Business Class made a 13+ hour flight very comfortable."
Plussat: "Crew and entertainment were okay."
Miinukset: "Less than 20 minutes to catch this plane because of delays. The flight was longer than scheduled because of delays on the airline side and US customs limited processing capability. I felt really tired when I got out of LAX."
Miinukset: "Our flight was LAX > Istanbul > Oman The connection in Istanbul was canceled. The transfer desk was very overwhelmed by the volume of customers. After 3 hours of waiting I finally got someone to get us on a flight to Qatar and then to our final destination Oman. That person then left work before printing the tickets and I had to start all over again. It was a very stressful and tiring ordeal and cost us an entire day of our vacation."
Miinukset: "The flight from Los angeles was 3 hours late when I got to Instanbul Turkey was nobody there to help us I lost my flight and they lie to us about available flights I ask them to speak to a supervisor they told me the only Supervisor was outside the airport they wanted me to pay $30 for a visa and go through customs was the first time I flew Turkish airways and will be the last one"
Plussat: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"
Plussat: "One stewardess was very helpful, even though she could not speak English."
Miinukset: "13 1/2 hour flight three rows from the rear of the plane. I feel and smell like a sardine. The food was horrid. I tasted it, but thought best of eating it for fear of food poisoning. It also looked disgusting. Couldn't understand any of the announcements."
Plussat: "Decent entertainment system, reasonably priced in-flight wifi, decent food and friendly accommodating staff."
Miinukset: "Boarding process can be a bit chaotic, but they do well to organize it by groups or seats/rows, so still miles better than any US carrier."
Plussat: "Crew was helpful"
Miinukset: "Not having extra legroom is one thing but not having enough space to fit ones leg reminded me of the slave ships where slaves were placed so tight that they did not have any moving space. I am not even a tall guy - just 5'10". It was bad especially when one travels internationally for 14 hours non-stop. There should be some federal regulation regarding this."
Miinukset: "I like it everything. Turkish airline was great flight with great food and great service during the flight , great way to flight , thumbs up Turkish airline !!!"
Plussat: "Food was ok Service in plane was good"
Miinukset: "My chair would not recline easily. This happened twice now on Turkish airlines No wifi---not good Ticket counter attendant at airport check in should be more customer friendly Large groups and families check in at ticket counter should be different than that of one or two people check in Air hostesses in the plane seems too serious I did not like the screen setup on the tv"
Plussat: "Two really good meals and there were snacks in the back for the time inbetween. The crew was friendly. This was the best flight I've experienced in a few years."
Miinukset: "Too little leg room. My knees touched the seat in front."
Plussat: "Very bad experience i have to think twice before I book airfare now !!"
Miinukset: "They need to have emergency back up plans for the passengers who is stuck in the airport it must be international law!"
Miinukset: "This is one of the worst airlines I have flown with. I travel internationally frequently, I had used Turkish Airlines on a domestic flight in Turkey back in the 90's. It was a decent experience. So I decided to book my flight to Athens with Turkish Airlines. I bought a nonstop flight from LAX to with one and a half hour layover in Istanbul and then flying to Athens on the same day. I was assigned bulkhead seats on the way over. On the day of the Parcher at the Turkish airline counter in LAX I was informed that my seat assignments were changed. The agent could not/ would not give me a satisfactory answer as to why! During the course of the same conversation I was also informed that my layover Istanbul is not 1 1/2 hours, instead it is seven hours and I will be flying out to Athens The following day. My flight was randomly changed to a later flight without my knowledge! After a long wait at the ticketing counter, the manager switched us back to the original itinerary. Sadly it doesn't end here. The take off was about an hour and a half delayed. This was about exactly the same amount of time I had as layover Istanbul airport. I asked several flight attendants about how will Turkish Airlines will handle this delay as my connection to Athens was in jeopardy. Again not one flight attendant could give me a straight answer. Some said "well hopefully you will make it to the next flight". One said "the pilot we will make up for the lost time". I also noticed that my original bulkhead seat assignments were given to three ladies who were friends of a first class flight attendant! it was really annoying to watch the flight attendant bring them treats from the first class kitchen area. It was clear that our seats were intentionally switched as a special favor. Long story short, upon arrival we were told that the our connecting flight is at gate 501 only to find out there was no plane at the gate!! We never found out what happened to our original connection to Athens, but we ended up waiting an additional 5 1/2 hours in the airport for then next day flight. No explanation given, no accommodations provided, no apologies!"
Plussat: "I liked the fact that they gave us two meals and offered drinks three times. I have gone on a different airline that charged for everything and wouldn't even sell water."
Miinukset: "The main dishes were okay and so were the desserts. For some reason the side dishes were weird and didn't taste as well."
Plussat: "We had a connecting flight in Instanbul, Turkey, and a representative met us at our arrival gate from Rome and walked us through security and to our connecting flight to LAX. I thought that was great because we would've been completely lost if we had to do it on our own. Security check in was thorough. We had to go through security screening AGAIN (already did it in Rome and had to throw away our waters purchased in the airport), and two different lines for passport check. My husband had to go through a third security line because he had a carry-on. Boarding was well organized with passengers lining up by their boarding letter - no crowding - and people sitting at the back of the plane boarded first (after 1st class). The flight itself was great. The food was delicious. The orange juice tasted freshly squeezed. They gave us a water bottle, lots of current and blockbuster movies to choose from. They provided pillows, blankets, and earphones at no extra charge. Would definitely fly again."
Miinukset: "The seats were a little tight. They woke us when it was time to eat. Not sure why they didn't just let us sleep, and then give us our food when we woke up. Not really a big deal since I wanted to stay awake on the flight home, but I may have wanted to sleep."
Plussat: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Miinukset: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."
Plussat: "On time, food was good but can be better."
Miinukset: "Space for legs too short, for long hour flight better use bigger plane with bigger space inside."
Miinukset: "Customer servos default equipment moving you to different seat Change the condition for your pet And they would not do anything to make it better my last time flying with Turkish airline"
Miinukset: "Very poor English (in the plane and in the IST airport) and very poor organization in the IST ariport"
Plussat: "Service is always super nice ! Food is awesome. Snacks are great and I love the fresh squeezed orange juice. (They offer alcoholic beverages for who's interested, as well.) Kids menu is good, too."
Miinukset: "Seat spacing on a 13 hour flight is just about ok not to freak out ... Luckily one Neighbour was my 4 1/2 year old son and the other a very nice man who kept walking around a lot during the flight... seats felt hard and outdated as well."
Miinukset: "Lost my poor mother wheelchair and didn't help her kind of leaving her for hours in corner"
Plussat: "Price and flight schedule Overhead compartment size is good Nice variety of films available"
Miinukset: "Inadequate leg room Touch screen difficult to control, varied from nonresponsive to overreaponsive Food: inedible "pide", only entree choice was kebab, they ran out of chicken. I was in the middle of the plane. Announcements usually unintelligilbe"
Plussat: "i love every thing about the crew they where all simple easy going people they did their best to make sure the flight and the demands of the passengers are been attained"
Plussat: "Onboard service and food"
Miinukset: "Lack of communication from the captain, considering a 110 minute delay. Business class product is getting old and some of the seat functions were not operational."
Plussat: "FROM THE TURKISH DELIGHTS to the amazing choice of food and drinks all the movies to watch flying with turkish airlines was amazing!!! considering the prices for the tickets beat every airline out there and it was like a week before departure!! incredible just incredible no complaints at all!!"
Miinukset: "absolutely no complaints at all"
Plussat: "Crew was very attentive. Amenities like socks, slippers, blanket and pillow were very much appreciated. Availability of vegetarian food, even when we forgot to request special diet, was very much appreciated."
Miinukset: "Space between seats and seat padding was totally inadequate for a 14-hour flight."
Plussat: "Crew and entertainment was excellent."
Miinukset: "Seats were not the most comfortable but then again what economy class seats are..."
Miinukset: "(1) The captain collected headsets 30 minutes before landing, causing us to miss the last 15 minutes of a movie. Why? (2) Very long cues for toilet use. (3) The baggage took more than half hour to arrive. (4) The chair in front of me reclined very far (more than those on its sides), making it very hard to eat, get up, or read. Need better maintenance."
Plussat: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight crew was extra nice, even accommodating requests that gave them extra-work. Economy passengers were treated like first class in terms of service and solicitude of the crew. Headphones, blankets, pillows were offered free of charge, so we’re the food and drinks, and there was a good selection of movies and music. On a 770$ ticket, mind you! The crew will come by repeatedly to check if passengers desired some more wine or coffee, offered water and juices on a tray several times outside the regular service times, and cared for the families with children. Thumbs up!"
Miinukset: "The warm food was a bit unappetizing, the potatoes for instance were black, but there is nothing that the crew could do better than offer to replace it. Such graceful approach to a little inconvenience!"
Miinukset: "Waited in Luftansa line 9.5 hours to rebook flight after Munich airport shut down for 7 hours. Lufthansa totally unprepared for this situation. Understaffed and unhelpful with directions. Finally got to Los Angeles after 48 hours. Still haven’t gotten luggage 2 days later and no communication on when to expect it."
Plussat: "I thought the new plane was wonderful. The flight attendant was great and professional."
Miinukset: "I flew with Lufthansa about two years ago and the food was soooo much better. The food on this trip was very distasteful."
Plussat: "Safe trip. Announcer had a radio voice."
Miinukset: "Food was horrible. Service was scarce. Bathrooms were not the cleanest. Snacks were scarce and not appropriate. The tv screens were not too user friendly and programs would skip while showings."
Plussat: "The aircraft was great. A bit wobbly on take off and landing, but overall spacious and comfortable seating. The seats had many position options which was amazing. Meal service tableware was clean and pleasant to use. Food was also great. Also a very wide selection of entertainment options! Also, good flying from the pilot’s crew. Flight was on time."
Miinukset: "The servicing crew in the business cabin was inexperienced and unrefined. The flight attendants seemed to just want to “get it over with” with questions like “are you done?” The attendants wanted to take our drink order as soon as we got in without giving us a chance to settle into our seats and kept hovering over us until I had to ask her to give us a couple of minutes. The airline did not stock enough snack and ran out mid flight. We had to wait for the next meal service which was not fun. I ended up getting a sweet drink just to get by. Internet, which was paid, was so slow that I got tired of watching it trying to load the pages and gave up. Eventually, the connection completely stalled even though I still had over an hour remaining of the 4 hour package. I used maybe an hour of the total purchase. Total waste because I couldn’t get any work done. Overall, I did not think this was an experience worth a business class ticket."
Plussat: "It is so nice to flight on board a plane were the staff knows what to do."
Plussat: "Very attentive crew; nice leg room on upper deck; extra storage bin under window a nice touch; luggage arrived very promptly on carousel"
Miinukset: "sick, screaming babies in small upper deck space. I realize the airline cant help this but it would be a good idea to seat them all in one area of the aircraft so staff can give them the attention they need."
Miinukset: "First, Lufthansa lost our baggage from Hamburg to Los Angeles. Then, the delivery company (Direct Courier Services) Lufthansa uses was completely inept and unprofessional - every single one of their employees is a complete moron. We didn't end up getting our baggage for two and half days so we were wearing the same clothes that we left Germany with. Then, after being told by Lufthansa customer service to submit receipts for clothes we had to buy, never got reimbursed or even the courtesy of a reply. After flying Lufthansa for over a decade, will never use this airline again. Epic fail."
Miinukset: "The flight attendant did not bring the wheel chair and take me to the bus where I waited too long and when I arrived to customs no wheel chair was there and I asked every officer there how to get the wheel chair no one helped after long time one officer called and the chair arrived and he transferred me to a cart the driver was very bad he did not help in seating me and I sit on the back with my carry on when he drives like crazy I fell on the floor screeming he stopped and place me in the front and he asked if I need a doctor I told him no I just need to catch my flight although I was hurt badly with a very big bruise and when I reach the gate the plane was gone and I have to wait for another flight to take me to San Francisco and from there to Los Angeles and I singed a paper that I don't want a doctor"
Miinukset: "I didn't like the food"
Plussat: "It got me to my destination safely."
Miinukset: "The seats are way too close together for such a long flight. I fought off a panic attack for much of the trip. It was suffocating. I should not be able to give the person in front of me a head massage. The personal space humans should have was horribly invaded. I'm a 62 year old woman who's in good shape but even for me it was an act of gymnastics to get in and out of my seat. On my flight to Europe on the 13th with your airline our section of the plane did not have working monitors so it was like watching paint dry for 11 hours. So boring!"
Miinukset: "The vegetarian option was not as up to the standard of the meal travelling from Los Angeles to Frankfurt. It could be much improved in Business Class."
Plussat: "Very nice flight, very little if no turbulence food was decent just luggage took forever"
Miinukset: "Luggage wait was an hr other then that the A380 which is my favorite plane was amazing"
Plussat: "row 34 bulkhead was good leg room (I am 6'4")"
Miinukset: "Crew did a poor job getting food out on time. They rushed the final food service with less than 1hour left to LAX and had to eat very quickly before descent and had little/no time to fill out customs cards. In seat entertainment TV worked very poorly - very slow response to pressing buttons and very slow load of content."
Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"
Plussat: "The flight Crew was very attentive and went the extra mile to keep us happy during our flight, the head stewardess I give her a 10+. we will fly with Lufthansa again. great movies!"
Miinukset: "The flight from Roma to Frankfurt was late and we had to run what seemed like two miles to be able to catch our connecting flight to Los Angeles."
Plussat: "service was good except for 1 attendant that didn't want to be there. Entertainment choices were very good."
Miinukset: "Food was very poor. Chicken was rubbery and the two pasta choices tasted horrible with no meat choice other than chicken. The biggest issue was the extreme delays from Lufthansa that ate into a 4+ hour layover that I should have had at LAX instead I arrived at the opposite terminal from my LAX flight with no time to get through customs and onto the plane I missed the plane by 10 minutes and had to book a hotel that wasn't paid for because it was Lufthansa's fault and not United which then put me and my family home a full 24 hours later than was originally planned."
Miinukset: "flight was late; food was not so great, lunch and dinner were the same; :-("
Plussat: "On time. Smooth flight. Crew was extremely nice and helpful. Food was better than expected for airplane food."
Miinukset: "My particular seat had an entertainment system that only had about half the movies of the other seats. I notified the attendant who told me that this is a known issue that affects a number of seats on the plane."
Plussat: "The onboard staff worked throughout the trip taking care of the passengers."
Miinukset: "The plan was over 4 hours late leaving and we had to board an Airbus 380 with buses. There was never any clear explanation as to why the flight was delayed."
Miinukset: "I missed flight to Los Angeles because of laziness and carelessness of Lufthansa employees. I came with the train on 12/26/16 at 8:33 am to catch flight to Los Angeles at 10:05 am. I had plenty of time. As soon as got of the train I got into line to check my luggage. I had boarding pass already. Line to check luggage was huge with 2-3 clerks to check luggage for all US flights. After while I complained that I will miss flight to several clerk who were standing around talking on the phones all the time but answer, if I got one was, sir you will be fine. After one hour I got to security check line which was equally long. I complained again no response. With probably 20 minutes left I cut the line on my one mad as hell. I got at 10:00 am at the gate and some older lady was like " Sorry sir we closed the flight". I said "What do you mean, it is 10 am and flight is at 10:05am??? "Sir we sold your ticket" I couldn't believe her words. Anyway they sent me to Munich to catch flight to LA next day. Best part I HAD TO PAY HOTEL IN MUNICH BECAUSE LUFTHANSA DID WANT TO COVER EXPENSES. I don't know what happened to famous German organizational skills or this is just Lufthansa and her careless employees."
Plussat: "Really NOTHING!!!"
Miinukset: "I didn't enjoy I had to search if my flight was cancelled due to. Lufthansa pilots strike. I'm not enjoying to still wait to find out if I have a flight to get back to the States on Monday because my flight was cancelled. I'm really annoyed to get this survey since Lufthansa should know there was NO flight to LA today!!!"
Plussat: "Extra legroom, pillows, headphones, and blanket provided. I liked that I had my own screen. Snacks and drinks were offered in between meals. Water constantly available which is important for hydration on such a long flight."
Plussat: "TV & movie selection, food and drinks were great! staff was friendly and there seemed to be a bit more room between seats!"
Plussat: "Clean large toilets. enough of them so you need not wait. toilet area large so you can walk around. Crew friendly and always anticipating our needs. I liked the hot towels handed out twice during flight. Also the 2 delicious hot meals and snack. The captain didn't turn on seat belt sign at all; others turn it on after 3 or 4 seconds of slight turbulence and leave it on for the next 30 minutes even when it is smooth after that."
Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."
Miinukset: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."
Plussat: "On the whole, classy service and comfortable The flight attendant who took the time to help me understand how customs would work"
Miinukset: "The flight attendant who said she'd get back to me when I had a question about connecting flights. Not only did she not get back to me, but with annoyance asked me hadn't I heard the captain's message on the loudspeaker. The captain had said to ask a flight attendant for further info, which is what I was trying to do."
Plussat: "Comfortable, crew are very helpful and cheerful."
Miinukset: "Food isn't that good"
Plussat: "Being seated in econmony plus. Everything behind the scenes that i didn't see that made this flight safe. Very thankful. Didn't matter that not enough coffee was onboard for breakfast."
Miinukset: "The selection and range of music could be improved, or may be it is just my taste within the genres on offer."
Plussat: "The crew was incredibly pleasant and helpful"
Miinukset: "The entertainment system didn't work for many passengers, and had to be continually reset, and sometimes still did not work. When it did aorkX it was extremely slow and unresponsive. Also, the USB and electrical outlets near the seats did not work and power devices"
Miinukset: "There was a 4.5 hr delay due to "technical difficulties". We had to switch planes. This caused me to miss my flight to Tucson out of LAX. When I asked them to help rebook my flight that Lufthansa caused ne to miss, i was told there is nothing they can do. Seeing as how that last flight was not booked through Lufthansa. This is absolutely ridiculous! There were no Lufthansa flights into Tucson so I had no choice but to go with another carrier! So after a long grueling 4.5 hr delay and 11+hr flight now I have to stay in a hotel because my flight out via Southwest was the last one out for the day and The only nonstop flight departs at 12:35 tomorrow. Thank goodness Southwest booked me on another flight at no charge! They take care of their customers. It was not their fault I missed the flight. It was dur to the "techincal difficulties" with Lufthansa. And every hotel within a 8 mile radius has been sold out. And at one point I booked online only to find out upon my arrival, after paying for taxi and havig him leave, thAt this hotel is sold out and should not have allowed me to book online. So after landing at 7:15 pm at LAX I am just now in bed at a hotel after searching and paying for cabs etc. And on my dime! Absolutely ridiculous !!"
Miinukset: "I had ordered muslim meal but was served vegetarian (meatless) meal instead. Muslim meals can be served with halal beef,chicken, mutton or fish / seafood. Food served was substandard and tasteless."
Plussat: "The crew did their best to help several people whose seat requests were not honored including a woman traveling with a dog who was given an aisle instead of a window seat. Crew came around with water and juice frequently."
Miinukset: "Seat assignments were not honored. My husband and I were seated in two different rows even though we requested to sit together in an aisle and window seat and checked in the day before the flight This happened on all four legs of a trip to South Africa. Extremely narrow seats and little leg room. Felt like a cattle car. An aggressive woman with disruptive, screaming children was allowed to Torture passengers for a good five hours of the flight before the bursar finally moved her. This was after several hours of complaints from other passengers. She was eventually moved twice due to passenger complaints. The situation should have been handled after the first complaints which occurred two hours into the flight before the situation completely detiorated Food was terrible and meals ran out."
Miinukset: "the person sitting next to me, barefooted the whole flight with nasty toes"
Plussat: "On-time flights."
Miinukset: "Seems like Germans have perfected isolation of all passengers heading to the USA at the airport terminal. After passing 3 passport/boarding pass check points I attempted to buy some coffee in the shop near the gates. Again they demanded passport and boarding pass. I refused. I cannot resist a comment: "Welcome to modern-day Dachau experience!""
Plussat: "I have some anxiety when I'm flying and I told the flight attendant, I asked her if I could move to a window seat that was the premium economy section and she moved me and my husband and made sure I was ok the whole flight!! I felt so much better. My visit to Germany had been very stressful since I went there for my moms funeral, so I really appreciated her kindness."
Miinukset: "The window seats are not comfortable like in other planes. The windows are too high, you don't see anything. The seat is too far from the window so you cannot lean towards it. For a 10 hour flight it was not comfortable."
Plussat: "Excellent crew & service; enjoyed the special meal selections and the great movie options."
Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"
Plussat: "Service with a smile. Great food. Great use of space for bathrooms away from passengers"
Plussat: "The plane is nice and big, and clean. The flight attendanrs were very helpful, and friendly. My seat was very comfortable, with a lot of leg room."
Miinukset: "The flight took off over 30 minutes late (in both directions), and the food really was terrible. Most of it was over cooked, and unappetizing."
Plussat: "IT WAS ALL PRETTY GOOD"
Miinukset: "THAT I WAS IN COACH BECAUSE I DIDN'T WANT TO PAY FOR AN UPGRADE"
Plussat: "Very friendly crew, prompt service, smooth flight, clean airplane and the inflight entertainment was nice too. Love the cams on the airplane, to see what's going on outside"
Miinukset: "The de-icing took some time but obviously it's for everybody's safety, but it did delay us, as well as the ownerless luggage that had to be removed from the airplane. I do appreciate LH making safety their priority"
Plussat: "Food was actually daily good"
Miinukset: "Flight was rerouted to drop off sick passengers. 10 hours after being served lunch and after the sick passengers had disembarked, there was little update on the flight status and no update on passengers getting dinner. The crew did not hand out water or snacks in the duration but instead ate and drank themselves in the crew area. If you wanted to eat or drink you had to interrupt them, and specifically ask to have a glass of water. If as a flight attendant you are hungry or thirsty after not having anything for so long, it's a good assumption the other 250+ passengers are also. Very inconsiderate."
Miinukset: "DID NOT GO TO MUNICH. Instead of one connecting flight I had to be rearranged for two since the orginal was cancelled. From Florence I was bussed to Balogna, then flew to FRA with delays, then from FRA to EWR WITH A 4+ HR DELAY due to system malfunctions, then EWR to LAX was a 6 HOUR DELAY BECAUSE OF THE PLANE!! Instead of a normal flight time, IT TOOK 24+ HOURS to reach my destination and EACH STOP HAD HOURS OF DELAY. The crew was late on my flight to LAX in addition, absolutely terrible. Never want to fly with Lufthansa or United ever again. Horrible, horrible experience."
Miinukset: "There was almost NO Hip Hop or RnB music to select other than the 2 or 3 songs on the "Various 00s or 90s" CDs. WHY??"
Miinukset: "They don't board by rows so there was a huge long line - a free for all"
Plussat: "I liked that my in flight entertainment system worked and was able to pass the time during an 11+ hour flight"
Miinukset: "I connected from prague to Frankfurt and Frankfurt to lax. Had a flight from lax to sd. All flights with lufthansa were delayed and I literally had to run to the next connecting flight in a different terminal. I developed knee and ankle issues during my time in europe so this was NOT a pleasant experience at all. I was asked to move seats with some fat guy because he wanted more room even though I picked those seats specifically to be able to stretch out my legs. Was offered 100 euros for in flight shopping, which will buy you nothing! Please move your seat and spend money on our plane, no thank you! Highly would NOT recommend this airline!"
Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."
Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."
Plussat: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Miinukset: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."
Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"
Miinukset: "Nothing special"
Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"
Plussat: "Everything was clean and well organized."
Miinukset: "The flight was delayed 1 1/2 hours."
Plussat: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."
Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."
Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Plussat: "kLM staff was great."
Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Plussat: "Able to fly direct to ansterdam"
Miinukset: "Have to lay over on the way back. More expensive than other airlines."
Miinukset: "infotainment was down. Lost my luggage the flight was delayed"
Plussat: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Miinukset: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."
Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."
Miinukset: "The streaming service didn’t work"
Plussat: "On both of my flights to New York City, I was amazed at how friendly and helpful the flight attendants were to the passengers. On my short flight from Basel to Amsterdam, a young French speaking girl was concerned about how to manage getting to her next gate. The flight attendants talked to her and arranged for someone to take her there. On my longer flight from Amsterdam to New York City, there was a customer who was in distress about missing a previous flight and not making it to her connecting flight in New York. One of the flight attendants reassured her until she stopped crying and calmed down. That same flight attendant was always so positive and cheerful in all she did. The rest of the crew was top notch. This was my best experience flying in such a long time. Well done, KLM crews of flights 1984 and 0645 on July 10!"
Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Miinukset: "Bag was lost"
Plussat: "Consistently high standards"
Miinukset: "Amesterdam airport employee was really rude"
Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."
Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."
Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"
Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"
Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."
Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."
Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."
Plussat: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."
Plussat: "Delays and no proper customer service."
Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."
Plussat: "Flight all good"
Miinukset: "Suitcase did not arrive and still not received."
Miinukset: "Lost lugage not yet delibered"
Plussat: "The long flight"
Miinukset: "The long flits"
Plussat: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Miinukset: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."
Miinukset: "The food was inedible--from the chopped RAW potatoes to the slimey, tiny bit of pale turkey. It must have left a foul taste for the crew, too, since they were cold and unwelcoming."
Plussat: "on time great crew"
Miinukset: "small seats with very limited foot room"
Plussat: "Crew polite and efficient"
Miinukset: "No leg room. The box underneath the seat in front makes it impossible to stretch your legs. The arm rest lifts only to 45 degrees which is useless. No way to gain some lateral space there."
Miinukset: "Small seats"
Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."
Miinukset: "Ei wifiä."
Plussat: "Easy boarding"
Miinukset: "Slight delay in Departure"
Plussat: "The Airflot has the best food, not on this flight as it was short, but still we got a nice ham sandwich."
Plussat: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Miinukset: "Loud neighbors right next to me :-("
Plussat: "Crew was exceptional! Flight was comfortable. They provided slippers, a blanket and pillow for everyone. 2 meals and a snack for our 12 hour flight. Entertainment was varied and good. Overall great flight!"
Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."
Miinukset: "They denied me boarding because I did not have a printed ticket!!! THIS WAS NOT DISCLOSED WHEN I BOOKED IT NOR IN THE CHECK IN EMAIL."
Plussat: "Care, comfort, good food."
Plussat: "Food service"
Plussat: "Plenty of food/snacks available. Many movies to watch."
Miinukset: "only one side of my headphones worked"
Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."
Miinukset: "Food was Ok"
Plussat: "Comfortable, friendly staff"
Miinukset: "My monitor for in flight entertainment was broken. My flight was 13 hours and attendants were unable but to solve the issue."
Plussat: "Very good service on board"
Miinukset: "Too long trip in short space"
Plussat: "I had a feeling the service and the plane were for VIP persons."
Miinukset: "Nothing to complain of."
Plussat: "Meal and service"
Miinukset: "Trip still long more than 11 hours"
Miinukset: "Unable to selesct seating."
Plussat: "Nice crew."
Miinukset: "There was only one food option. Sound on my tv station was broken."
Plussat: "Professional service"
Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"
Plussat: "Flight attendants are good."
Miinukset: "I was asked by KLM to ask Aeroflot if my baggages were on the plane to LA at Moscow, because I had 10 hours. However, Aeroflot security didn't listen to me and kept saying I'm okay( I guess she wanted to say I was a right gate) and didn't let me talk to groundhostes, and kept screeming to others to show her their boading pass. I could get to talk groundhostes right when I get in the flight, not sure my baggage were with me. My suitcase was damagged at both flights on the way and back. And had to wait for two hours to receive the form, and to claim it, you have to submit so many documents and takes tim e. I am waiting for it."
Plussat: "This was a cheap flight from LAX to ZRH with a layover in Moscow and that's about as good as it gets."
Miinukset: "The check in personnel was not that helpful and were very slow to check in everyone to their corresponding flights, and since kiosks were not available for aeroflot the experience was unavoidable. The plane economy class is really as uncomfortable as it gets for a transatlantic flight. There were no beer options for the flight (nor vodka which is weird), and flight attendants weren't that happy to talk to you in English. 5 hours wait at Moscow are the worst, if you're thinking on saving some dollars on a transatlantic flight this is not worth it."
Plussat: "My initial flight from LAX to Moscow 10 days before the video entertainment system wasn't working for anyone, so we had to endure a 12 hour flight without movies or music. But this flight the system was working so I was happy for that. Food was fair."
Miinukset: "Again the on boarding process was a mess. Gate number changed and everyone was once again cramming them selves into the line from all directions. Essentially there was no line. We also were at a gate where another flight ahead of us was still boarding (to London) so I think that made people more anxious and frustrated. When we finally passed through the gate and boarded a transport bus, the bus only took us a few feet away to the next gate, and they had us climb up a set of stairs up to the entry way from where our original gate number was located. Why even bother changing the gate then!"
Plussat: "Cabin staff (Russian) tried very hard, had limited English, drinks available through our flight. In flight entertainment there were a lot of choices (13 1/2 hr flight). For LA to Spain it was the best price."
Miinukset: "Announcements from flight deck in English very hard to impossible to understand. Most passengers are Russian. There are some differences in culture and etiquette that exist and you can either deal with them or you can't. Their norm is to be willing to stand in long lines. Personal space may be less than what we are accustomed to in US. The airline staff usually have some English but are not interested in having a discussion with you, just a couple of words. Food: passable, no more. Lady sitting next to me opened up a paper then plastic wrap, placed 2 smoked fish on a stack of napkins then proceeded to dismantle it with her fingers and eat it. It was smelly and disgusting. I commented to a flight attending that I found this impolite to inflict on other passengers - nothing was done - she didn't say a word to the passenger. I don't want to rule others but when I pay money, I don't feel that I should have no say. I might do it again but the cost difference would really have to make it worthwhile."
Plussat: "Very uncomfortable flight. Customer service was poor and seats are horribly small and cramped."
Miinukset: "Crew barely spoke English. Instructions were primarily given in Russian only."
Miinukset: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."
Plussat: "The leg room! And the meals were delicious"
Miinukset: "Boarding was slow and unorganized. At times VERY warm"
Plussat: "Movies Not as tight as other airlines"
Miinukset: "Need more games like trivia Food was very bad crew did not come to pick up trash"
Miinukset: "Three delayed flights and all we were given were food coupons. We missed a whole day due to flight delays. With our connecting flight from Moscow to Madrid, they were so late that they started moving with not everyone in heir seat. Seemed unsafe but I can tell they were in a rush since they were so far behind schedule."
Plussat: "The movie options were good"
Miinukset: "I had to sit separately from my husband on a 12-hour flight and on the previous flight from St.P to Moscow. I never had this kind of problem with any other company but Aeroflot! We never paid for seats either but we never had to. We just wanted to sit together and we bought our tickets almost a year in advance. Also food was disgusting. The worst food I had on the plane."
Plussat: "price. service."
Plussat: "the food was good on this flight. the flight attendants were very nice."
Miinukset: "The seats are made for children. I am only 5'0" and my knees hit the seat in front of me."
Plussat: "They had a handful of good movies available to make an eleven hour flight suck less. Boarding was exactly as lengthy and tedious as it is on any airline."
Miinukset: "The staff looked at us like they has bugs up their noses, but so did every Russian in Moscow. It's like being American is offensive to them. The ten hour layover was excruciating--we slept on the floors, while they advertised their completely booked in-airport hotels every thirty minutes on the intercom. The airplane was so hot I literally poured cups of water over myself every couple hours to keep my clothes damp and my body at a reasonable temperature. The food was pretty terrible."
Plussat: "The crew was nice and friendly. They took extra care in term of trying to accommodate my wheelchair situation."
Miinukset: "I wish the staff that escorted me and my fiancé was a little more fluent in English. It was hard to understand their instructions when they didn't speak much English."
Plussat: "The flight and crew were great. The movie selection on the 12 hour flight was perfect with a lot of selection."
Plussat: "The entertainment selection was good. The food was really good too. Staff were helpful."
Miinukset: "The seats and seat belts looked worn out but I guess that's a normal thing given that so many people use them. I just think it doesn't help the airline image much."
Plussat: "Safe flight and very nice employees."
Miinukset: "Tv didn't work, the restroom was disgusting, only offered drinks one time then disappeared."
Plussat: "On time!! Friendly crew!! Great price!!"
Miinukset: "Cabin service was a bit infrequent wifi was incredibly expensive and slow Food was worse than standard international flight :-/"
Plussat: "Amazing flight attendants and service"
Plussat: "The seats were comfortable and had generous leg room."
Miinukset: "There was no overhead supplemental air. The plane was hot. The food was terrible. Salad- some wilted lettuce, a tomato, small slice meat and only mayonnaise for dressing. The small bread was inedible. The stench coming for the toilet was very bad and the flight crew frequently sprayed it with something(that did not work) I was 4 rows away and had trouble with the stench. I will not fly with Aeroflot again."
Plussat: "flight was perfectly on time, everything smooth, easy and safe travel, thank you"
Plussat: "The crew was super nice, and the entertainment was great!"
Miinukset: "The food wasn't very good, it was SO MUCH better on the flight to Moscow. How strange, it's 2nd time it happened: one way it is good, the other way - not."
Miinukset: "I did not like how I was not able to check in early. There wasn't that 24hr check-in email"
Plussat: "Crew was courteous. Flight was long but entertainment was good. An okay flight."
Miinukset: "Not much to be said about going beyond what is necessary. I myself am a simple traveler who does not need much in special accommodations. But, I often felt I received the bare minimum of customer service. Not good, but not bad either."
Miinukset: "Poor service. Flight attendant is rude"
Plussat: "It's ok for the price not as bad as spirit"
Miinukset: "The food is not good You can't buy drinks or food if u get hungry The service is subpar"
Miinukset: "Great staff"
Plussat: "The stewardess was able to swap my meal to Asian since I didn't eat meat but forgot to request it. The plane was clean and movies were good. Free wifi in moscows airport was nice."
Miinukset: "The nine hour layover in Moscow was horribly long, when there is no where to and rest at 3am other than an upright chair or concrete floor. There were so many announcements that it was also difficult to rest there even with earplugs. The gentleman next to me was 6'5" and not small and took up a quarter of my space, making it quite uncomfortable after an exhausting layover."
Plussat: "The food was good."
Miinukset: "For the entire 12 hour flight, everyone was talking. There was no sleep time at all except for the last 2 hours."
Plussat: "Great crew. Great pilot!!!"
Plussat: "Overall it was a good flight. Crew was nice. Ok selection of movies. I would fly on aeroflot again"
Miinukset: "I didnt like the boarding process.it was a free for all."
Plussat: "Good smooth flight, on time. No complaints"
Plussat: "The friendly crew, and quiet cabin"
Miinukset: "The food was too Finnish."
Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"
Plussat: "Was great on the way to Helsinki and extremely poor on the return trip."
Miinukset: "Seat pitch was horrible! Almost as bad as United and American. Very uncomfortable!"
Plussat: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Miinukset: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"
Plussat: "Service was great. Comfortable seats and the individual tvs made the 8+ hour flight to NY go so quick and easy. I'll definitely fly finnair again!"
Plussat: "Crew was awesome. Entertainment was good."
Miinukset: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."
Miinukset: "long waiting time in the bus before the flight"
Plussat: "Great service, staff and punctuality"
Miinukset: "The food was soggy and overheated"
Plussat: "The shorter flight to Zurich was on a smaller plane than the overseas one, but I'm not sure what model. It seemed about average for comfort; overhead bins held my backpack easily, while I find many older planes do not. Coffee or soda was free, everything else was for sale. Attendants on this flight were very busy and very friendly. Check-in was run very efficiently. My check-through luggage arrived intact. Overall a good experience on a two-hour journey. Plane arrived about 10 minutes ahead of schedule, which is always a plus."
Miinukset: "No real issues with this flight. it accomplished my objective - to get to Switzerland intact, with a minimum of fuss."
Plussat: "Brand new A350 business class was excellent - far better than tired old BA planes. Great IFE and food and beverage service. Excellent cabin crew aervice. Overall, thoroughly good from start to finish (Finnish?)."
Miinukset: "Amenity kit was a little basic."
Miinukset: "We had to sit on the runway for a very long time after landing and I missed my connecting flight. It also took a very long time to get a hotel assignment because I was stuck in Chicago overnight. The finnair air agents at ohare were not very understanding or helpful. I was sent from their line to American Airlines and then back again. They were slow. We waited in the line for a long time for someone to come and help us. overall they were not very apologetic regarding the fact that I was stuck there overnight. It took soooo long to get to the hotel. I arrived there well after midnight. Overall it was a very unpleasant experience. I DO NOT UNDERSTAND WHY FLIGHTS ARE BOOKED SO CLOSE TOGETHER. NO LAYOVER TIME IN BETWEEN MEANS MISSED CONNECTIONS! THIS HAPPENED BOTH WAYS ON MY TRIP. VERY ANNOYING"
Miinukset: "They can't even tell me where the bag is supposed to be."
Plussat: "Service, staff, food and beverages all excellent"
Miinukset: "Seat was just a little hard when lying on my side"
Miinukset: "We didn't get from Helsinki to Dublin we were redirect via Paris."
Plussat: "A bit delaye in Departure but ok overall"
Plussat: "Finnair lost my luggage on my way to Sweden. However, they upgraded my seat to Business class during my flight home from Helsinki. It was great!"
Miinukset: "Experience was totally let down by the airport; nothing to blame the aircraft staff though. Avoid Helsinki airport like the plague for stopovers: bad signage, woeful information how to get to the city efficiently in English. HORRIBLE experience when trying to get lost property: you got to PAY for your initial email or pay top dollar just for a stupid and aggravating phone call!!! The number of exclamation marks is not exaggerated here. You can't even ask if they even have the item in their possession. Rarely had such a bad experience at an airport, and I travel a lot for work. This alone makes me think thrice about EVER getting Finnair again. Same company that manages the airport, so I'm giving this flight a bad review."
Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."
Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."
Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."
Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"
Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."
Plussat: "The blueberry juice is super good!"
Plussat: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."
Plussat: "Finnair is great when nothing goes wrong..."
Miinukset: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."
Plussat: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Miinukset: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"
Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."
Plussat: "My luggage was found and collected and transfered for me by Phillipines Airlines staff at Hong Kong airport."
Plussat: "The crew was courteous."
Miinukset: "Another passenger dropped a very heavy suitcase on my head. I have never been afraid for my safety before, but this time I was. I wasn't seriously hurt but what really upsets me is that the other person wasn't even reprimanded. Also, that suitcase was way too heavy and I'm surprised this person was allowed to board the plane with it. Also, boarding was horrible and the flight was late. I will never forget this experience and would avoid flying with Finnair ever again! This was really the worst flight I have ever experienced!"
Plussat: "Arrived ahead of time Crue"
Miinukset: "Sales on board"
Plussat: "direct flight from Helsinki to Miami was good"
Miinukset: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."
Miinukset: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."
Plussat: "Hyvä ja helppo lento"
Plussat: "The Airbus 330 is an improvement over the Boeing 737 that took me to Europe (via Milan) on this trip. Unlike that flight, this plane is equipped with an updated on demand entertainment system. I attribute the upgraded airplane to the fact that this was a direct flight from HEL to JFK. Still no wifi though... Their magazine says it's coming. Upgrading to Economy Comfort is worth the fee especially if you get a bulkhead seat. Otherwise you are still pretty crammed in with maybe 6" more leg room. But the bulkhead seats are set well back from the wall to give my long legs plenty of room to stretch and get in and out of my seat. My friends in Economy looked miserable :( The chili con carne with rice was an improvement over other airline meals but still room for improvement - mostly in presentation I guess. Lingonberry 'salad' though a bit sour for me, was a nice Finnish dish to sample. Like the cheese and crackers. Departed and arrived on time. Liked the flight tracking that showed you very detailed what you were passing over and even gave us a bit of info and photos about highlights of each region flown over. Nice touch."
Miinukset: "This plane was such an improvement over the "bucket" that flew me to Europe that it has restored my faith in Finnair as a valid carrier for my yearly trip to Europe - like I said, probably because it is a direct flight to New York rather than connecting to another European (not Scandanavian) city like Milan. I would probably not use Finnair to access other parts of Europe for this reason. (On the departure end, the regional Finnair flight from Milan to Helsinki was also sub-standard.) I do think the check-in procedure is still cumbersome - self check in with bag check, though started at kiosks, still results in a long line just to hand off your bag to a counter agent. A few more agents would likely solve that problem... But it was better than going the other way - JFK was a nightmare! Helsinki only slightly better."
Plussat: "Pieni kone mutta mukava"
Miinukset: "My suitcase was lost for 1,5 days."
Plussat: "Staff was friendly and accomodating. The food service for the long international flight was better than I expected."
Miinukset: "Movie entertainment options were not consistent from plane to plane. On the arriving flight, the plane had an impressive offering of movies and tv shows for passenger viewing during flight, however, on the return flight, there was much less available."
Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."
Plussat: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Miinukset: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."
Plussat: "I most liked milk lactose low for my coffee . I can't criticize about food because I was offered only beverage this time with only an hour flight. Hehe ."
Miinukset: "Nothing made me uncomfortable except for the concern about stealers in most of Europe . I didn't experience it yet but tons of times I've heard about stories of tourists ."
Plussat: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Miinukset: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."
Plussat: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."
Plussat: "Punctual and very good service from friendly crew"
Miinukset: "They don't give you options about what kind of food you prefer like carne / pasta , there is just one menu option. Any kind of snack between the two meals in a 11 hours flight. If you get hungry you will have to buy snacks on board . No legroom"
Plussat: "I've got a lot of attention to my needs with some health issues. Thank you very much."
Miinukset: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"
Miinukset: "Finnair "outsourced" the flight to a Portuguese HiFly. Boarding: flight delayed for more than 1 hour, with passengers sitting all this time in the plane and waiting for all connection flights to arrive. As a result we arrived late for our connection flight. The Finnair people that met the passengers on exit form the plain did not provide any information how we should proceed next. We were left to figure it out by ourselves. Crew: The impression was that all the flight attendants from HiFly were untrained. The did not know what to do an how to do. They seemed lost on the plane. Comfort: Plane seemed to be re-purchased from some Arab airline. Food: bad Entertainment: v system was broken. Information system was showing wrong current time."
Plussat: "Pääsin istumaan eteen käytäväpaikalle, kuten varaus oli."
Miinukset: "Pienet lapset itki nousun ja varsinkin pitkään kestävän laskukiidon aikana. Tuohon voisi henkilökuntaa yrittää kouluttaa mitä olisi tehtävissä korvakäytävän kivun lieventämiseksi. Esimerkiksi Malaysia ja Singapore airlines antaa kupit molempien korvien suojaksi paineen tasaamiseksi mikä helpottaa korvakipua."
Plussat: "Lentoaika lyhyt Helsinkiin myötätuulen takia.Cool."
Miinukset: "Istumapaikkani oli vaihdettu huonompaan minulle siitä mitään kertomatta. Surkeaa."
Plussat: "Nopea boarding, edullinen hinta, hyvin aikataulussa."
Miinukset: "Istuimissa ahtautta, epämiellyttävä olla kyydissä. Viihde ja internetyhteydet puuttuu kokonaan."
Lentoyhtiöt, jotka lentävät to Carlsbad ovat ottaneet käyttöön lisäturvatoimenpiteitä ja mukauttaneet käytäntöjään palvellakseen paremmin matkustajia. Käytännöt vaihtelevat lentoyhtiöittäin.
Päivittäinen siivous, matkustamon HEPA-suodattimien asennus Carlsbad lennoilla
Kasvosuojat vaaditaan lennolla, niitä jaetaan Carlsbad lennoilla
Istuinpaikat fyysistä etäisyyttä noudattaen
Keskimmäisiä istuinpaikkoja ei voi varata lennoille Carlsbad
Testaus ennen lentoa
Vasta-aineiden testaus, oireiden testaus lennoilla Carlsbad
Muutosmaksuista luopuminen. Etsi joustavia lentoja Carlsbad