Halvat lennot Jakarta

Plussat: "Clean cabin and good service"
Miinukset: "Not every body is doing extra miles to make customer happy"

Plussat: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Miinukset: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."

Plussat: "Flat bed is wide and comfortable. Cabin crew was excellent."

Plussat: "everything, the crew was efficient"
Miinukset: "more African entertainment to be added on the Johannesburg route"

Plussat: "Very comfortable; excellent service"
Miinukset: "Food"

Plussat: "When the seat folded down (business class) into a bed, it gave almost a twin size bed that was flat."
Miinukset: "Being in business class, I had expected the food to be better. Also, the red wines offered were only a sub selection of the ones in the menu."

Plussat: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Miinukset: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."

Plussat: "Flight time shorter than scheduled. Food good. Crew great."
Miinukset: "Somewhat limited recent release movies compared to Emirates."

Plussat: "Movies selection is great. Seating space is comfortable."
Miinukset: "Boarding process could’ve been smoother"

Plussat: "Crew was okay"
Miinukset: "Did not get the food I chose. Seats were not clean and clumsy"

Plussat: "SQ always the best service"

Plussat: "Excelent"
Miinukset: "I recomended yo my friend"

Plussat: "Superb service."
Miinukset: "Meals were average for airlines"

Plussat: "The food selection, there is several pre-order meal based on diet or your religion"
Miinukset: "The seat pitch at least 33""

Miinukset: "Luggages did not arrive with the flight as it should be. It got lost in Sydney from Queenstown on flight SQ 6683 operated by Virgin Australia (VA 162)."

Plussat: "Seats with entertainment"

Miinukset: "Good"

Miinukset: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Plussat: "Excellent service, made a very long flight very pleasant and enjoyable."

Plussat: "The food was good, good choices and at good intervals. Lavatories were well maintained. Entertainment was excellent."
Miinukset: "My first leg, the crew appeared rushed. Seating was tight. Would definitely upgrade next time."

Plussat: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Miinukset: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Plussat: "Excellent"

Plussat: "comfort, food, flatbed, movie choice. a quality aircraft, that is why i choose Singapore. i fly to Europe every year, and have flown with many different carriers, so i speak from experience when I say I prefer to fly Singapore as they are number one."
Miinukset: "they walked past me twice with introductory drinks without stopping and offering me one, I then had to ask for one.. not good. the younger staff need to develop the wonderful standard of the older staff."

Plussat: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"

Miinukset: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."

Plussat: "Entertainment system"
Miinukset: "Uncomfortable seats with no space, arrival at last gate"

Plussat: "Great service and comfort."
Miinukset: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."

Plussat: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Miinukset: "The flights were always late causing us to miss a connection. Also when purchasing the ticket I was not informed of two extra stops that only showed up when I checked in."

Plussat: "Friendly, smiling staff, ever happy to help, nice food"
Miinukset: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"

Miinukset: "Too salty Hindu non veg meal"

Plussat: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."

Plussat: "Christmas decorations, service, attitude of staff"

Plussat: "food. schedule was on time"

Plussat: "Again very friendly and efficient service ."

Plussat: "everything is perfect"
Miinukset: "the food on Silk Air can be better"

Plussat: "Everything great personnel"

Plussat: "Friendly, attentive crew. Clean plane."
Miinukset: "Cramp set space. Lack of movie choices, not all had closed caption."

Plussat: "New movies! Yes!"
Miinukset: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."

Miinukset: "All good"

Plussat: "Staff were awesome. given that my wife and son both had food poisoning."
Miinukset: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."

Plussat: "Everything"
Miinukset: "Put some natural spray in the washroom for guests to kill their odor. I was the lucky one sitting outside the washrooms."

Plussat: "nothing"
Miinukset: "poor ground and inflight crews hospitality poor food quality poor food variation"

Plussat: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Miinukset: "I didn't care much for the meals, but my husband loved them."

Plussat: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."

Plussat: "Polite crew took good care of my needs"
Miinukset: "Food was really bad could do better . Movies were not as current but a good collection."

Plussat: "nothing"
Miinukset: "Flight was cancelled during peak season with little notice time Lack of service Lack of compensation"

Plussat: "The ground staff in Sydney!"
Miinukset: "From the moment we checked in in Singapore there was no service. Having travelled first class and Economy before with Singapore I was very disappointed with Business class. My husband and daughter were in First Class. The service was below average to say the least - more training required from check in to on board - (in Sydney the staff on the ground went above and beyond) In Singapore it was very fake and contained no sincerity. The lounge itself was also ordinary compared to others, no Amenity kits or PJs in business class - even Virgin Australia has that! I was so excited to be travelling Singapore again given past experiences but now Im not sure I will want to fly them again."

Plussat: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Plussat: "Yeah everything was good flight timing was very accurate I loved their service"
Miinukset: "Hotel or a waiting area should be arranged in case of flight delay"

Plussat: "Excellent crew. Very good food. Comfortable seats."

Plussat: "Everything great!"
Miinukset: "~"

Miinukset: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The crew is always very professional."
Miinukset: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"

Miinukset: "The vegetarian option for breakfast was a stale waffle with apple compote. Inedible."

Plussat: "Yes overall probably the best flight to Chennai from DC"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Food"

Plussat: "Amazing experience. Pinnacle of customer service"

Plussat: "Excellent"

Plussat: "Arrived early in Budapest. Good leg room."
Miinukset: "Not enough toilets for length of flight and number of passengers! Always a long queue. Long bus journey from terminal to plane."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Attention to detail. Very professional."

Plussat: "Qatar flight is no problem"

Plussat: "Very nice"

Plussat: "Snacks and the crews on board"
Miinukset: "The crews in the airport, not friendly. They dont even smile!"

Plussat: "price, comfort, food"
Miinukset: "arrived late, causing connection stress"

Plussat: "The bag with socks and toothbrush with paste was a nice touch. The flights operated on time! The seats were fairly comfortable for coach class."

Plussat: "Great crew, as usual."
Miinukset: "Ugh, The seat in front of me had some box taking up 1/4 of my leg-room. I get that the box probably contains some crucial equipment, but can you at least round the edges so I can lay my leg against it without cutting off my circulation to my foot? Other than that, typical Qatar luxury (as much as you're gonna find in coach)."

Plussat: "Crew"
Miinukset: "Very old flight"

Miinukset: "One restroom was out of service"

Plussat: "Very comfortable wii sleeping compartment"

Plussat: "Very friendly service!"

Plussat: "The lack of passengers on this flight gave me an amazing amount of room. Really makes the flights enjoyable when I can spread out."
Miinukset: "The food could use some work. The quantities are perfect. But the quality is definitely lacking"

Plussat: "The foods on the plane and the time as they said it happened I mean no delay."
Miinukset: "The most thing the foods were hot and fresh."

Plussat: "Service was on point. The crew was very helpful."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Landing and botding is safe"
Miinukset: "...."

Plussat: "Lost bag"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Miinukset: "Dirty old plane"

Plussat: "Cramped"

Plussat: "Clean. Friendly staff. Good food. Good entertainment."
Miinukset: "Small cramped seats."

Plussat: "Onboard crew"
Miinukset: "Boarding process. It could start on time as printed on the boarding pass. If it is by zone, the provide a few minutes between the zones and adjust time accordingly."

Miinukset: "We landed 30 minutes late, with no explanation - even though we took off on time. Even with a short dog leg over Iran, we should have been able to make up any delay over an 8 hour flight"

Plussat: "Nothing at all"
Miinukset: "Everything"

Plussat: "Everything was good."
Miinukset: "More movies, no wifi, better food"

Miinukset: "A little crowded but still great service."

Plussat: "Awesome staff, super delicious food. Missed the flight, but airlines covered stay in Hotel in Doha. So we hot extra vacation day In Qatar with nice food and stay in a country we have never been"
Miinukset: "We have missed connecting flight from Doha to Oslo because of bad weather and had to stay in Doha, Qatar for 16hours. But airline took care of all passengers, organized 5*hotel in heart of Doha with luxurious food in the hotel restaurant"

Plussat: "Nothing"
Miinukset: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Plussat: "Todo estuvo prfecto"
Miinukset: "La comida no es nada del otro mundo"

Plussat: "New airplane. Friendly air hostesses and top notch service.. British Airways can say goodbye to my money"
Miinukset: "Nothing"

Plussat: "Food"
Miinukset: "No entertainment"

Plussat: "Roomy seats & clean appearance and modern cabin."
Miinukset: "This is an isolated experience on Qatar but a couple of the crew members had poor attitudes. One flight attendant talked down to passengers during boarding and while serving. Another flight attendant acted as if if she was being inconvenienced when asked for water. The seat did not function properly. It would recline on its own which caused constant adjustment throughout the flight."

Plussat: "Good"
Miinukset: "Okay"

Plussat: "it makes my trip wonderful. Thanks quatar airlines and kayak"

Plussat: "What they get right: The planes are comfortable and the flight attendants are attentive and kind. The price is okay, and there are plenty of flights from Doha to Manama."
Miinukset: "What they get wrong- Taking the Doha to Manama flight is like riding the commuter bus from New Jersey to New York City in the U.S. You get there, but that's about it. The waiting area is too small for the number of flights and quantities of people processing through. Many passengers were sitting on the floor while awaiting their flights. Not classy. The boarding process is tedious, and, inefficient, with people cutting in line, others trying to re-negotiate seating while getting their boarding cards scanned, and others not allowing room for additional passengers on the bus that takes you out to the plane. They get on, and block the doorway, so that they can be the first off when we get to the plane. It seems like no one is interested in making this quick and easy, so we can leave on time. That's the other thing. How can a local airline, named for its country, not leave on time? We were delayed about 20 minutes, waiting on people. Just leave them behind! Stick to schedule!"

Plussat: "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
Miinukset: "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."

Plussat: "Crew pelayanan bagus"
Miinukset: "TV nya mati. Turun di tengah parkiran, naik bis."

Miinukset: "Nona"

Plussat: "The crew did a great job, seats were ok"
Miinukset: "the food was not eatable"

Miinukset: "Flight departed one hour late due to late arrival. There should have been more information updates provided to waiting passengers at the airport."

Plussat: "Crew was better"
Miinukset: "Improve food quality. Garuda is moving backward in quality of food."

Miinukset: "Food can be better."

Plussat: "Food was nice"
Miinukset: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."

Plussat: "The snacks, staffs and the seat were amazing. Garuda never fail me."

Plussat: "The cabin crew was great!"

Miinukset: "Keep going with the excellent job, Garuda"

Plussat: "Good service"
Miinukset: "Old plane, walking distance to board the plane is so far"

Miinukset: "No TV on cjr1000"

Plussat: "Cabin crew services very friendly"
Miinukset: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Plussat: "Quick boarding, good entertainment"
Miinukset: "n/a"

Miinukset: "I didn't like your time tables where you use only 12 hrs. It's okay to go all the way to 24 instead of 12/12 I had to rebook my ticket at additional expenses"

Plussat: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Miinukset: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Miinukset: "Delayed"

Miinukset: "i didnt like the fact that the flight was cancelled and i was not notified the staff there were no help at all , overall pathetic by then having to take a later flight i then missed my connecting flight to Melbourne which in turn caused me to delay my return by a day then causing me to miss my transport back to my home which is three hours from the airport , i was told in Jakarta that someone would meet me in Melbourne on my arrival to make arrangment for my travel home but no one was there so i had to make my own way home costing me extra money . Overall my exsperience with your airline was a disaster for a so called international airline and i would never recomend to my friends to fly with you ."

Miinukset: "Garuda played loud “music” on arrival so we couldn’t watch the entertainment system. Getting onto the flight was horrid with long long long wait on the bus to go from terminal to airplane. Food was ultra salty and dreadful."

Plussat: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Miinukset: "I'm a bit get bored with the food."

Plussat: "Excellent and plentiful food."
Miinukset: "Limited storage in business class seat"

Miinukset: "I purchased 3 legs of a trip on-line and tried daily for 50+ days to make a seat reservation. Occasionally, a screen would appear that stated a fee would be charged. I had no problem with that and was prepared with my credit card to make payment only to be told "oops there was an error" and the transaction could not be completed. I called the Garuda contact number in the U.S. twice and was told there was nothing that could be done from the US and I would have to take care of it when I arrived in Bangkok. I probably will never fly Garuda again so it really will not be a problem."

Plussat: "Staff was great, and plane was nice. Entertainment options very good."
Miinukset: "Didn't like you can't use your phone to read. They make you completely put away. Not impressed by food options."

Miinukset: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Plussat: "I loved the food and the headrest bit."
Miinukset: "nothing really!"

Plussat: "new plane list of movies"
Miinukset: "food quality is not good to and fro flights"

Miinukset: "Flight was delayed and more assistance could be provided to passenger on transit as most are not familiar with the new huge airport"

Plussat: "Penerbangan lebih cepat dari jadwal"
Miinukset: "Penerbangan lebih cepat 15 menit dari jadwl"

Plussat: "I loved that I got upgraded to Business. It made an exhausting journey home more relaxing. And the crew were lovely, kind, and helpful!"

Miinukset: "Flight was delayed by more than one hour."

Plussat: "Crew always courteous"
Miinukset: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Plussat: "Organised, well turned out, polite and efficient, a refreshing change to British Airways"

Plussat: "I met with a best friend whom I didn't meet for a decades, and he was I the same GA flight but not a member of GFF. Lounge Team give me a courtesy access so we can have a quite discussion in GA Lounge"

Plussat: "Garuda Indonesia is just a very good airline."
Miinukset: "The bad things is the luggage handling at smaller airports."

Plussat: "Orderly, on time, efficient boarding"
Miinukset: "The meal"

Plussat: "Nice to have food and good entertainment on an affordable flight"

Plussat: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."

Plussat: "Pretty on time"
Miinukset: "The food is bad"

Miinukset: "Meals was iffy"

Plussat: "On time"
Miinukset: "The food"

Plussat: "On time boarding"

Plussat: "Customer Service text , call me to update about my flight schedule to re-confirm whether I can or not for earlier flight and they also offer for next morning flight as alternative."

Plussat: "Cabin was in good size, crew was friendly and professional, in flight entertainment was top notch."
Miinukset: "Boarding was late. When we got to Soekarno Hatta, it took a while before they could open the door of the plane and let everyone out because they were waiting for some equipment (the stairs i'm guessing). Then they put us in a bus which took a loooong time to get to the right terminal. I was sick at that time so this was very inconvenient."

Plussat: "The ground staff, the inflight staff were great with outstanding service and care for passengers."
Miinukset: "There is nothing I find not liking."

Plussat: "The crew were very friendly and professional"
Miinukset: "Plane was a bit old and Didn't have USB port to charge my phone. I always like it when I can charge my devices on board so I know I have full battery once I get off."

Plussat: "Everything"

Plussat: "That it was all trouble free very simple to book and everyone was very helpful."
Miinukset: "All good!"

Plussat: "Service on board as usual friendly and professional"
Miinukset: "Flight was delayed for 30 minutes due to late arrival of the same aircraft from Jakarta"

Plussat: "Professional Crew and Excellent Customer Service"
Miinukset: "One hour delay"

Plussat: "Entertainment was great!"
Miinukset: "The check-in was stressful and congested."

Plussat: "Nice crew and good service"
Miinukset: "The other passengers are not very orderly when boarding. Passengers could have been more spaced out."

Miinukset: "The flight from Washington DC to Istanbul was very comfortable but the flight from Istanbul to Lahore was very uncomfortable. It was not worth the money. Turkish air line should use better And newer airplanes between Istanbul and Lahore"

Plussat: "Overall was a nice flight."
Miinukset: "There’s no entertainment in plane.this the only thing I wish to change."

Plussat: "Cheap flight. 2 bags allowance. Despite mess with delay flight and cancelation baggage arrived with me."
Miinukset: "Delay was 1.5 hour. No weather condition just their internal problems. Missed connection in Istanbul. 5 hours waiting . The worst airport i know . No benches to sit or regular waiting areas. Terrible food. Choice fish or pasta... no meat."

Miinukset: "See comments above"

Plussat: "Specially food service and also boarding"
Miinukset: "They checked carry on again even you passed from the counter I felt very bad about this"

Miinukset: "Food. Lack of vegetarian options in 2nd leg."

Plussat: "I was impressed by how Turkish Air treated me when I missed my connecting flight in Istanbul It was confusing to say the least but once I got to the right location they could not have been any friendlier, kinder, or gracious My hats off to Turkish Air THANK YOU"
Miinukset: "It was a tight space and they kept giving me things (pillow,blanket, slippers and socks, and headphones) that I didn’t need or have room for I appreciate the thought Return trip I’ll be more aware and decline what I don’t need"

Plussat: "Super"

Plussat: "The flight was excellent. Thank you."

Plussat: "Food and service is excellent. Istanbul lounge is great."
Miinukset: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Plussat: "Service was excellent"

Plussat: "Excellent Staff very courteous and professional 5 star +"
Miinukset: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."

Miinukset: "Departed over 1/2 hour late making it necessary to make a mad dash for the next gate for the following flight."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "On time."

Plussat: "Flight time Prices Service"

Plussat: "In flight service and food was excellent."
Miinukset: "Custom control at transfer airport (IST) was very crowded. Then were no Turkish Air representative available to guide to terminal, to reassure flight will be held. Arriving flight was late, very stressful. Turkish Air representatives near lines to say—we are aware you are connecting would have alleviated stress."

Plussat: "I'm happy and will continue to fly Turkish."

Plussat: "Seats comfy. Turkish airlines rep came to collect passengers as previous flight delayed."
Miinukset: "TV/Movie/music database was empty for my seat. The temperature in the plane was very hot throughout flight."

Plussat: "Food was good conpared to other airline companies. Entertainment was good too, lot of choice."
Miinukset: "Some flight attendants were impatient/looked unhappy."

Plussat: "Good excellent! Service attentive, friendly."
Miinukset: "Over crowded, no leg room"

Plussat: "I fly overseas every other year, I flew with many different airlines, the best and friendliest service is by far the Turkish airline attendants, would highly recommend"

Plussat: "Movie options and food"
Miinukset: "Not enough leg room"

Plussat: "food,service and flight"
Miinukset: "N/A"

Plussat: "Comfort and boarding was well done, comfort is really good"
Miinukset: "Crew was little bit nervous and not nice all the time!"

Plussat: "Service was nice, crew was very respectful and the gift were well within accomidation"
Miinukset: "Leaving the aircraft by stairs to the runway"

Plussat: "Airfare and convenient flight schedule that met my needs"

Plussat: "Free wifi for business class HD movies + good quality DENON headseat"
Miinukset: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight No airconditiiner at gate 230 and queue like hell!"

Plussat: "Friendly corteus service, always trying to please."
Miinukset: "My connection is very long on the return, but I was ablessed to take a compimentary tour in Istanbul"

Plussat: "Direct flight from Houston to Istanbul. Ran on time, and food was good."
Miinukset: "Seats were crammed in as close as possible. I've never had such little room on a flight this long. This is a really long flight, so I'd probably see if I could find a more comfortable airline next time, even if it cost me a little more cash."

Plussat: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"

Miinukset: "Less variety of food and entertainment options compared with other airlines I traced to USaa but service was exceptional."

Plussat: "The service and entertainment!"

Plussat: "they are good thank you very mush"

Plussat: "Everything about the airline is perfect. The staff on ground and airplane are very professional, the services are excellent, food is great, the airplane nice and comfortable, blankets nice color. The landing at LAX was perfectly smooth. I will fly with Turkish airlines again."

Plussat: "You can easily trust Turkish Air to get you there on time and in relevant comfort. The staff are very nice and accommodating."
Miinukset: "The plane was a bit more cramped than for example, Singapore air. I also thought the boarding could be improved significantly by calling groups. Even though it was a small flight, the boarding was a bit of mayhem due to the fact that we had to shuttle to the plane."

Plussat: "The service is amazing Food is great"
Miinukset: "Boarding was interesting"

Plussat: "It was punctual, comfortable, entertaining food and environment, and informative. I am an old civil aviation manager and I used many airlines. This trip is distinguished."
Miinukset: "Nothing."

Miinukset: "Food"

Plussat: "I flew Turkish Airlines this year - 2 domestic flights and 3 international - and every flight was great. The long-distance flight (Japan-Istanbul) especially. My seat was more comfortable than with USA companies I've used, I was fed on short-lap flights and provided a pillow (no extra charges), I had real milk to put in my coffee (not chemical creamer) and I didn't pay extra for baggage. Flights were on time, crews were friendly. I'll be using Turkish Airlines more in the future, for certain."

Plussat: "Everything, starting with the complementary sweets they give you at the beginning of the flight"

Miinukset: "Entwrtainment Audio was noisy"

Plussat: "Boarding"
Miinukset: "Staff not fluent & clear in English"

Plussat: "Only check in with business line and fast track"
Miinukset: "Same bus with economy passergers there are not Enugu room for my hand bags the crew wait all economy passengers to load and close the doors the they start to serve us and there r no interterments on the aircraft Business class in Turkish air line worse the economy class in qatar airways or Emirates or ethad"

Plussat: "no problems"
Miinukset: "Nothing"

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Miinukset: "Food was not very good. Less frequent and less options. No inbetween sandwiches or snacks. Too much harassment with frequent security checks rather than doing everything at one point."

Plussat: "Excellent service"
Miinukset: "Going on the bus to the plane"

Plussat: "Best Airline and services"
Miinukset: "Best Airline and services"

Plussat: "I bid for an upgrade on the 2nd leg so business was much better. The lady serving in business was very nice."
Miinukset: "This leg was pretty much ok. Took an hour + to receive my baggage."

Plussat: "Crew was welcoming and considerate. Breakfast food selection was good and tasty. Entertainment system is great."
Miinukset: "Old old plane with the most uncomfortable seats - hard lumbar and head support. Good leg room. It was a 3.5 hour flight, so it was manageable. Had to use my next pillow during hour 3."

Miinukset: "No"

Miinukset: "Free internet"

Plussat: "Crews were nice"
Miinukset: "Better movies and free internet in flight"

Plussat: "Everything was great!"

Plussat: "Crew was great. Lots of leg room"
Miinukset: "Many screens weren't working properly"

Plussat: "Lots of leg room"
Miinukset: "Food. Screens weren't working properly"

Plussat: "They loose my luggage"
Miinukset: "They loose my luggage"

Plussat: "Boarding and landing"
Miinukset: "Food should be made With less spice more blend."

Plussat: "Had more room than on BA flight to London"
Miinukset: "Poor selection of entertainment. Some features, such as the flight tracker, didn’t work"

Miinukset: "The airplane is old!"

Plussat: "Not bad comparatively morning flt kolkata to cmb.crew is good.clean"

Plussat: "Crew was that much friendly."
Miinukset: "Not mine type food (just a suggestion please to have sri lankan varities)"

Plussat: "Good"

Plussat: "Good"

Plussat: "Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!"
Miinukset: "None"

Plussat: "The crew were lovely. Great service from crew and good food."
Miinukset: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."

Miinukset: "Unfriendly ambiance. Disorganized boarding. I’m even a member of Fly Smiles. The flight attendant named Chanaka moved 2 old passengers on my side. I kindly requested to another staff if I can just move seat too because I am not comfortable. But request no action. The cabin crew are not that caring because I took care of the 2 passengers. I just don’t understand why they are unfriendly. I will not choose this airlines again."

Plussat: "Food , cleaning,"
Miinukset: "Connectivity as we have to wait 7!hours @ Colombo airport"

Plussat: "The service and crew were excellent!"
Miinukset: "The seats weren’t very comfortable but overall the plane was very clean and again the service was impeccable."

Plussat: "Really good food the and crew on the plane was nice."
Miinukset: "In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing."

Plussat: "Crew was very nice"
Miinukset: "Food was with a lot of chilli and very spicy"

Miinukset: "Flight was late and because of that we missed adelaide flight"

Miinukset: "Manner of Airport staff is very irritating. They consider passangers as their enemies and behave accordingly."

Plussat: "Flight was delayed for 2 hours"
Miinukset: "Flight was delayed for 2 hours."

Miinukset: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."

Miinukset: "We really appreciate your prompt response.Your customer service guidance is supportive for us"

Miinukset: "Felt like a second class train travel."

Plussat: "Timeliness"
Miinukset: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"

Miinukset: "Extremely small space, knees against seat in front, I am only 6 ft tall."

Plussat: "All went well"
Miinukset: "Flight started on time, landed earlier, nice crew and good food good food."

Plussat: "The food & beverage selection"
Miinukset: "Seats were cramp and in illrepair."

Plussat: "Besides the outstanding food and service, the jet was a brand new A330. Of course, the jet pales in comparison to Boeing 787 in its design and comfort."
Miinukset: "The passengers were ill-mannered."

Plussat: "Nice lounge. Good food. Friendly staff"
Miinukset: "Flight was late, may not be their fault"

Plussat: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Miinukset: "Nothing"

Plussat: "Good quality Airbus planes."
Miinukset: "The Seat-Belt ON sign lit for many hours in the plane. Because of this, all Toilet door were ALSO locked for many houre as well."

Plussat: "Boarding by seat row, the cheats who tried to board ahead of their seat row were manoeuvred to the back of the queue. Splendid tactics!"
Miinukset: "Food and seating were reasonable for economy, that’s what I paid for."

Plussat: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."

Plussat: "Stuff is friendly, helpful and supportive. Both on the ground and in the plane"
Miinukset: "It would have been nice to be offered a lunch during the 2h transit in Colombo as it was lunch hours."

Plussat: "1st time on Srilankan, it was good. Would fly again"
Miinukset: "The boarding pass checker at the gate was all grumpy! Do folks in South Asia lose anything if they smile and greet a passenger? Perhaps she hates her job?!"

Miinukset: "ground staff was unable to provide information about the delay"

Miinukset: "There was not proper management for boarding n check in on Colombo airport, eventhough I was traveling in business class I had not been treated as priority customer."

Miinukset: "Customer service was abismal when I needed to add my infant son to reservations. Spoke with 10 different reps and spent about 2 hours total on the phone. Poor English."

Miinukset: "Quality of food has really gone down. Quite disappointing."

Plussat: "Everything is perfect. .. excellent food"

Plussat: "Good crew"
Miinukset: "Old plane"

Plussat: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."

Plussat: "Food was good, entertainment system also, and in economy class the seat was finally not that small."
Miinukset: "A small delay at departure du to late arrival of the plane."