Halvat lennot Jersey City

Miinukset: "Too much delay - departure was planned on March 15 @ 7 pm and take off happened on March 16 @ 12pm - a complete failure!!!!"

Plussat: "Accurate arrival time"

Plussat: "Snacks were good. On time."

Miinukset: "The airport."

Miinukset: "Delays due to Democrats not making deal"

Plussat: "new airbus plane. great luggage bins"
Miinukset: "nothing"

Plussat: "Boarding was easy, plane clean, snacks good."
Miinukset: "Small plane but that’s not really fixable"

Plussat: "Nothing"

Miinukset: "Leg room"

Plussat: "Fine, courteous"

Plussat: "The comfort the professionalism of the staff everywhere I went"
Miinukset: "Little pricey on rental and hotel."

Miinukset: "they did not serve food in my section at all."

Miinukset: "dirty plane"

Miinukset: "Rude to passengers and then went to the back and loudly complained about other passengers. Very unprofessional."

Plussat: "Everything"
Miinukset: "No chicken sandwich."

Miinukset: "Bad information about delays"

Plussat: "They had available seats on an earlier flight and I was able to get home super quick! My checked bag also made it which was great!"

Plussat: "Good service, more leg room than American Airlines."
Miinukset: "Everything was good."

Plussat: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Miinukset: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Plussat: "Got me where I needed to go at the price I wanted to pay. - The gals at the ticketing desk were extremely helpful and cheerful."
Miinukset: "Not my typical Delta experience: -Boarding for special needs was a joke. A literal ‘run-on-sentence’. No more did I get up and they went to the next group. I was almost knocked over in the rush. -The onboard staff was nice enough. However, between the two of them, one of them had a thick accent. Maybe that one shouldn’t be the one making all on board announcements… and please fix the horrendous crackles too!!! -It seemed our pilot was in training… during our short flight a series of right and left turns were made, no effort to avoid turbulence, and the landing was surprisingly hard. It felt as if my spine took a quick jab to my brain as a result! What’s up?"

Miinukset: "Barking dogs. 4 around us! Middle seat."

Miinukset: "There was no tv screen, so if you don’t have a smart phone or tablet you can’t access to the entertainment. Also you should warn passengers to download the Gogo entertainment app because it’s very slow to do it in the flight"

Plussat: "Customer service"

Plussat: "EXcellent"

Plussat: "On time flight"
Miinukset: "Cramped seating in coach. Think comfort not profit"

Plussat: "Comfortable temperature in cabin!"

Plussat: "Entertainment"
Miinukset: "Flight was delayed"

Plussat: "Everything, confort, pilot's comunication..taking different route to NY to avoid weather, and wind problem."

Plussat: "Left ontime, arrived 30minutes early."

Plussat: "Pretty much nothing"
Miinukset: "Delta. They just hate their passengers"

Miinukset: "Arrived at my destination almost two hours after the initial arrival time"

Plussat: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Miinukset: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"

Plussat: "30 min. early!"
Miinukset: "Only pretzels"

Plussat: "nothing"
Miinukset: "I will avoid the airline at all costs"

Plussat: "Nothing"
Miinukset: "I did not like the fact that I have been with Delta for years and their response to me about booking my flight and using the payment method was they are working on it and there is nothing they can do. They would not even offer to hold my flight for 24 hours in case they fixed the issue within that time frame. It was very disappointing."

Miinukset: "Plane was diverted back to Toronto from LaGuardia airport as we were told due to "weather", landed late at night and were told that due to not being able to control weather WestJet could not assist with accommodations, leaving everyone stranded and scrambling to find a room in alreday booked up hotels. When speaking on phone with agent, I was told it wasn't due to weather but incident at LaGuardia where plane went off runway. I paid $130.00 for 5 hours in a hotel, due to pilot error, not weather. La Guardia opened it's other runway immediately after and other airports in NewYork were running fine. Completely unacceptable and extremely bad customer service as CSR simply told us "sorry we can't help". Will never book with West Jet again."

Miinukset: "No good food options just peanuts and drinks"

Miinukset: "Everything was ok"

Plussat: "Wonderful"

Plussat: "There should atleast one checked luggage"
Miinukset: "Too expensive and baggage charge is additional which does not make any sense"

Plussat: "Polite attendants."
Miinukset: "Overall look of aircraft is poor. Ac Outlet was not working. Snacks were terrible. Dirty."

Plussat: "COMMUNICATION FROM PILOT"
Miinukset: "LGA DELAYS AS USUAL."

Plussat: "Great staff! Friendly and kind."

Plussat: "Arrived within 15 minutes of scheduled time"

Plussat: "We arrived in one piece."
Miinukset: "I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort."

Plussat: "Both flights on time!"

Plussat: "Everything it was fast clean"
Miinukset: "Nothing"

Miinukset: "Due to the weather it was scary but the pilot was great. He got us there safe"

Plussat: "Very good service. Landed before time. So happy to use Delta."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Miinukset: "tough to sit on a plane for 9.5 hours"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "kLM staff was great."

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "The attendants took great care of us. Super smooth flight."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "Sandwich was incredibly tasty (although not much filling)"
Miinukset: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Nothing"

Plussat: "Friendly staff"
Miinukset: "Entertainment was dated and poor in function. Our bags were 99 dollars each and we’re both lost and didn’t arrive. I just filed a claim and got rude service saying I should have filed the claim at the airport baggage area but there was not anybody there to do the claim then he agent upstairs said they just spoke to them and they are there and I should have done it there. This was so rude and there is no way to get back into customs area. If we paid 200 for bags I expect them to arrive on time. I’m asking for a refund of the baggage fees."

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Miinukset: "Not only was there free food but they tried to sell you a bunch of stuff. Not a moments piece."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "Loads of leg room"
Miinukset: "Loved everything"

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "Spacious cabins, friendly service"

Plussat: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Miinukset: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "If you would like to learn more you can call me 628.600.8825 Very dissapointed"

Plussat: "Overall, good flight"

Plussat: "Crew and food"
Miinukset: "Seat"

Plussat: "There's almost no padding to them and they're very narrow. I know it's nothing new but I'll keep complaining until something changes, if ever."
Miinukset: "The crew was wonderful, the food was extremely good for economy cabin standards."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "early arrival,comfort"
Miinukset: "late boarding while standing around waiting for pilot to ararive"

Miinukset: "While dropping off my luggage, the staff confirmed that the booking made and paid for was indeed a emergency exit seat. Once on board the seat did was not an Emergency exit row."

Plussat: "Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay."
Miinukset: "A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible."

Plussat: "Staff were friendly!"
Miinukset: "Food was not great and no choices."

Plussat: "Flight crew was good. Food was palatable. On time."
Miinukset: "Seats moved several times, separated. Media screen didn't work on this 10 hour flight--again. They now changed return flight."

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Plussat: "Flight crew is very kind. Seats are confortable, food is excellent and overall it was a beautiful experience. I recommend flying with KLM!"

Plussat: "Easy boarding"
Miinukset: "Slight delay in Departure"

Plussat: "On time boarding and a friendly staff"
Miinukset: "Horrible flight, old airplane and no leg-space. No service on-board; no food, no drinks! And really annoying baby in front, and the staff didn't correct the parents.. Transavia, never again!!"

Plussat: "food very good."
Miinukset: "there wasn't so many movies in italian."

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Miinukset: "There was no entertainment available."

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Plussat: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Miinukset: "Baggage check in was stressful"

Plussat: "The airplane"
Miinukset: "Nothing"

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Miinukset: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Plussat: "Nothing"
Miinukset: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Plussat: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Miinukset: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."

Miinukset: "I didn’t have time to make it through customs. Missed my flight"

Plussat: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Miinukset: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Plussat: "Personnel"
Miinukset: "Nothing"

Plussat: "The crew was very friendly and professional. The food very good"
Miinukset: "First the plane was delayed because of a technical issue that I think they should check before The plane was crowded and old."

Plussat: "The airplane was modern, and the crew very good. Nice, service oriented and in general trying to make the flight experience as good as possible."
Miinukset: "The flight was very late. I lost my connection. My bag was lost and unable to recover it so far (after more than 24 hours). About to initiate the next leg of the trip with no clothes or any idea if my luggage will be recovered."

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Plussat: "Nothing"
Miinukset: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Plussat: "Super fast boarding and smooth takeoff"

Plussat: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "The cheese and the bread"
Miinukset: "The unprofessional staff during boarding and food serving"

Plussat: "Staff was nice"
Miinukset: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."

Plussat: "This is what happens when you get roped in by a low price."
Miinukset: "Disorganization which led to not being able to pre-purchase baggage. Then bad info at airport which led to multiple trips through security trying to make weight on a bag that should have been checked but was told didn't need to. Ended up missing flight, having to rebook at full fare and no one knows where the bag that was checked is. STAY AWAY!"

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plussat: "The crew was very nice and helpful."
Miinukset: "We ordered a vegetarian meal. However, the vegetarian option offered to those who did not order a special meal looked better than the vegetarian option that we received."

Plussat: "Efficient on and off Staff polite and helpful"

Miinukset: "There are always delays. Today it was that internet was down."

Plussat: "Good on a short flight"
Miinukset: "Paying for carry on due to weight limit. First time this ever happened!"

Plussat: "We were on a 9 hour flight which is pretty exhausting on its own. However, Air France provided you with a pillow and blanket, as well as headphones, so that you can make the best of the long trip."
Miinukset: "The chairs, for whatever reason, after just not that comfortable. Too squishy and they make noise when you adjust your position. I fidget a lot on flights so I felt like I was making a lot of noise. Also the plane didn't have cold air, do you get toasty pretty quick."

Plussat: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Miinukset: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Miinukset: "Freezing"

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Plussat: "Not much"
Miinukset: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "Spacing was ok"
Miinukset: "Scents. Perfumes. Products that have scents that irritate airways. Not good for asthma and allergies."

Plussat: "Ticket price"
Miinukset: "Long check in wait in Dubai. Food was shocking - inedible!"

Miinukset: "My entertainment system did not work for the whole 8 hours. Seats were uncomfortable. The lights above the seats broken."

Plussat: "Good service"
Miinukset: "I was not given my original reserve seat and no reason was given"

Plussat: "Food"
Miinukset: "Touch screens"

Plussat: "Food was good, service was good, we also got little tube filled with French candies!"

Plussat: "renovated cabin"
Miinukset: "delay, boarding somehow inefficient"

Plussat: "Punctuality was outstanding and service onboard was great"
Miinukset: "For a 11+ long trip it would be suitable to have a modern entertainment system. Aircraft was old and thus the onboard entertainment system: very low resolution screens and aweful sound..."

Plussat: "Seat space was decent, food was good, tv had plenty of movies to choose from, casino games were fun although a bit unrealistic - turned $500 into 8 million over the course of the flight."
Miinukset: "Hard to find a comfortable position to sleep."

Miinukset: "Although Air France sold me a return ticket from Zurich to Edinburgh via Paris CDG both connections in CDG were very tight and needed me to run between terminals. They say you can make it within the 50 min change over but it is really pushing it. One and a half hours would be better. My incoming flight was delayed by 15 mins and the plane parked off stand and we were bused to the terminal. That all left just 20 mins to get from the bus to the departure gate having to clear passport control and security. Ran to the gate with seconds to spare."

Plussat: "Departure and arrival were on time."
Miinukset: "The chair is very tiring Very tight space between chairs The food cold and wrapping was wet with water !!!! No entairtaiment movies for almost six hours."

Plussat: "Great personal service from the stewardesses. Excellent food. Plenty of drinks! Even good olive oil."

Miinukset: "The Boeing 747-400 is absolutely the WORST designed aircraft ever — Business Class cubicles are cramped with no spaces for placing items, etc. And, this was after the very worst boarding procedures!"

Plussat: "On time and comfortable flight."
Miinukset: "No free snacks."

Plussat: "Good entertainment."

Plussat: "Tight in ecomony. Aisle seats are bad I was hit the entire flight."
Miinukset: "Seats not the best"

Plussat: "Made it to Zurich"
Miinukset: "48 hrs and as far as I know the bag has not been put on a BA flight after missing my flight on Wednesday! Also, I asked for a cup of water, but I guess I had to buy water because I was basically ignored,"

Miinukset: "Just believe overall they could do better"

Miinukset: "Late departure caused down stream issues."

Plussat: "Timely."

Miinukset: "We had to go back to philadelphia after flying for 2.5hoyrs, landing at Bangor, waiting for the maintenance team to figure out the problem. We then had to wait for another flight for 4h before being able to go to paris.."

Plussat: "Attention"

Plussat: "As a member of our party has a nervous disposition flying, the stewardesses were extremely understanding and helpful throughout the entire flight."

Plussat: "Nothing in particular but it was positive."
Miinukset: "It was quite crowded but still fine. I would have appreciated a snack and a drink but this is not a reason to be disappointed."

Plussat: "Bigger plane than I was expecting. Had I known that I would have upgraded to a better seat. I was just expecting a tiny puddle jumper so this was a nice surprise. Crew were nice, offered food/drinks but I didn't want to buy any."
Miinukset: "The plane had inseat screens but they said that licensing agreements prevented them from offering any video, games or news selections on a 2.5hr flight. The Pilot said he would turn on the in-flight navigator but it never did work, so I'm not sure what happened there. No internet connection in their fleet yet either. Clearly, this is a first world problem and I would still fly BA. But it's also 2017 and these features aren't "new"; I remember having in-flight entertainment back in the early 2000's on Delta flights in the US, so I'm not sure why it's taking more premium airlines so long to catch up."

Miinukset: "My wife didn't able to travel. She is on h4 visa and when we tried to checkin at airport staff said she can't travel because she doesn't have valod visa in her passport for us. I tried to explain to staff that her h4 visa is her us visa but didn't accept. I have no problem with uk policy but atleast britiah airways should let is know when we booked ticket that you need visa on your passport. I will never ever travel through british airways."

Plussat: "Not much - the entertainment choices were good and the flight was safe and smooth. Plus my bag turned up from Helsinki, Heathrow, Singapore, sydney"
Miinukset: "The biz class seats on BA are just horrible. The biz class service - BA aren’t even trying to match other airlines. A stingy snenities kit and a blanket doesn’t come close to qantas or emerites. The food is an embarrassment - microwave dinners over heated is a a generous description. Crew do as little as possible (they don’t want to be they’ve either)"

Plussat: "flight on time"
Miinukset: "hard to check in to BA in Helsinki. signage could be better as this was a code share."

Miinukset: "Price & food not so good."

Miinukset: "I'm still in New York airline canceled my vacation flight and still waiting for justfly .com this company is very unresponsive they haven't solved my problem jet I'm so upset"

Plussat: "The flight crew"

Miinukset: "We booked online with a major travel booking site and got Much chaper seats than aa offered. However, they wouldnt assign us a seat until at the airport; what a hassle."

Plussat: "Nice crew. Flight was on time."
Miinukset: "No food unless you Pay for it."

Miinukset: "The woman who worked the British Airways desk in Helsinki and checked our bags is not suited for a customer service position. The screens on the British Airways long haul planes are tiny and difficult to operate. A 2,5 h flight where you can't even get water complimentary is appalling. Honestly all of your competitors offer a snack and beverages complimentary even if the flight is only 45 min. The boarding for London to Dallas flight was very confusing and could have been made easier with grouping the boarding instead of tons of people piling up to rush in at once."

Miinukset: "Having to pay for a cup of tea!"

Plussat: "Nice crew"
Miinukset: "A few peoples televisions, including my own, just stopped working midway through the flight. The crew didn't offer us much to drink (like they didn't walk around offering water enough). Also paid extra for seating which we did not get the seats I paid for pretty sure."

Plussat: "We had to wait on an extremely hot bus for the plane to be ready. There was no need for us to be on the bus."

Miinukset: "1. Allowed us to book connection but time is limited. You need 5 hours layover to get to gates in London, every gates seem to be requiring to ride a bus. 2. We missed our connection and booked us to the next flight, waited 5 hours. 3. We were assigned to row 54, headache the whole trip, almost throw up at the end. 4. my daughter almost didn't eat because apparently only have chicken curry. My daughter is vegetarian."

Plussat: "Absolutely nothing"
Miinukset: "The lady at check in was the most rude customer service I have ever had. There was confusion with flights and I was trying to check in well before time and she said no it's too late and walked off. I then saw her later at 8:50 (my flight was at 9:25) I said excuse me that was my flight and she goes I'm busy trying to fuel and stormed off. The ladies at the airport tried to help me. So now I have to wait over night at the aiport for 17 hours because the check out lady wouldn't give me 1 minute to speak to her well before check in would've been closed because she was too busy in a hurry and extremely rude!"

Plussat: "On time flight."
Miinukset: "Even charging for water is extreme. Boarding snafu as we already were security checked and passport checked waiting for our flight, the change in gate made us change terminal and redo all."

Plussat: "Arrived ahead of time, although flight was fully booked, boarding was quick."
Miinukset: "Nothing, flights to Frankfurt have always gone off on time for me."

Miinukset: "I recommend that you not affiliate with Webjet. I will never make a reservation through them. Everyone at Webjet is from India with strong accent. Always put on hold to ask supervisor to make any change. Took 4 phone calls , many emails and hours on the phone to finally cancel a flight."

Plussat: "Inflight crew was good and polite."
Miinukset: "Made me go in economy class que to enter the aircraft inspite of I having paid the 3 times more expensive business class ticket. Business class seats were too small and uncomfortable compared to the other airlines. Loos and facilities were not in accordance compared to the other airlines."

Plussat: "The seat I had was good"
Miinukset: "No food, no drinks. They asked me to pay even for water. After a very long trans Atlantic flight, this being a connecting flight after a long a tired 11 hours layover in London. It is an embarrassing how the airline cares (or doesn't care) who travels with them, where the people are coming from so they can understand their needs. I don't think it would had make a difference to the airline if they would acknowledge connecting passengers and eventually try to make their experience a little easier. But asking for a glass of water and not getting any is an embarrassing experience for this airline. I will never fly with British if I can."

Plussat: "The crew was really nice and the food too"
Miinukset: "The only thing not that good is that The comfort of The seats and The legroom was not The bestia, at leas not for a long flight like this pone."

Plussat: "My mother is disabled and the crew were ALL so helpful and kind. Amazing!"
Miinukset: "Had to purchase even coffee, no complimentary anything."

Plussat: "No access to any lounge services. Food selection and quality significantly behind competitors. Does not just the price charged."

Plussat: "Crew was okay. Boarding was okay."
Miinukset: "Food was not great. Snack was a candy bar? No other options in back of the plane. Entertainment cut out and the system was difficult to operate and movie variety was not wonderful."

Miinukset: "Took 1 1/2 hour to check in at counter. Agent spoke minimal english and directed Czech in one line and all others in another line. even when that line was only 2 or 3 persons and someone walked up only waited 5 minutes our line hardly moved. The agent did not care or understood that a lot of people may miss the flight. We arrived 2.5 hours early and barely made the flight."

Plussat: "Grest staff"

Plussat: "didnt remember a single thing from this flight because I was passed out from exhaustion after not being able to sleep at all on the previous flight.... this flight was run by iberia, and the seats were delightfully simple compared to the atrocity in the BA world traveller section"

Plussat: "Nothing"
Miinukset: "They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again."

Miinukset: "There should have been some entertainment on this flight- tv or wifi"

Plussat: "Never travelled in wtp before (normally club) and was very pleasantly suprised"
Miinukset: "The crew had some friends on board and spent a lot of time speaking with them. It shouldn't have been so obvious to other passengers..."

Plussat: "Attentive crew, they asked person in front of me to bring their seat upright so I could eat my meal properly -- that was a first for me! When chicken option ran out, they offered me the business class beef option."
Miinukset: "Absolutely no room at all -- we were packed in like sardines in the coach section. Window cover was broken so could not raise it to look out (across my fellow passenger)."

Plussat: "Crew was friendly and helpful. Flight smooth."
Miinukset: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."

Plussat: "The flight was nice. Friendly staff, on time, etc"
Miinukset: "My bag did not make it. There were at least 6 other people with the same issue. One guy said that 2 out of the last three times his bag has not made it. It made us miss our next leg to Scotland."

Plussat: "Major issue: unable to check bag more than 2 hrs before flight and no warning that transfer at Heathrow required going from Terminal 5 to Terminal 3-- requireing a lot of walking, stress, time and security checks."

Plussat: "The seats were very comfortable on this flight. The food was fine."
Miinukset: "My husbands TV screen did not work we asked 2 different people multiple times and no one offered any help or assistance. They said that they tried restarting it. One person said they could send him a movie but never did. They also crammed us in the boarding area and we waited forever."

Plussat: "The crew was very friendly and helpful"
Miinukset: "The food was awful and the entertainment system was old and working only intermittently."

Miinukset: "BA has changed their seating configuration from other international carriers. We were expecting to have an aisle seat in economy with 2 5 2 seating across rows. Instead they had 3 4 3 to add and addition seat in each row. So I had a middle seat on a 10 hr flight with a very large woman in the aisle seat I thought I would have. She overflowed into my seat and used both the arm rests by jabbing me in the side"

Plussat: "EVERYTHING"
Miinukset: "EVERYTHING"

Plussat: "Crew was very friendly. It was very comfort and the seats are very good."
Miinukset: "They changed the terminal for departure three times. Every time it changed al lot of people had to take the shuttle between terminals again. I don't think it was American Airlines fault, but the la guardian airport was not really customer friendly"

Plussat: "Prompt boarding, checked our carryons for free"
Miinukset: "Air up too high like a refrigerator"

Miinukset: "Delays are always bad point"

Miinukset: "Horrible they transfer my bag to a different airport"

Miinukset: "There's no room for non skinny people. It was awful"

Plussat: "staff was friendly and helpful."

Miinukset: "Nothing, last time flying this Airlines"

Plussat: "Everything went very smoothly. From check in to landing. Not one thing when wrong."
Miinukset: "N/a"

Plussat: "I had a good experience"
Miinukset: "Nothing as such."

Miinukset: "The airline needs to board and deboard by group number."

Plussat: "Seat extremely comfortable."
Miinukset: "We sat waiting a few minutes after everyone was onboard."

Miinukset: "On time departure. Meal service."

Plussat: "Nothing"
Miinukset: "Landing, temperature, passengers"

Plussat: "Knowing what carousel luggage was at - I suppose."
Miinukset: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"

Miinukset: "Didn’t know basic economy has 1 personal item and 1 hand carry and I was told my the staff to pay for baggage my bag was canon soxe btw"

Plussat: "Wi-Fi was adequate"
Miinukset: "I paid extra for a better seat, but it still felt cramped. The tray was crooked and I had no priority boarding."

Miinukset: "Captain didnt I form us of turbulence . There was so much and he never said anything."

Plussat: "Easy check in and Boarding"

Miinukset: "Poor food choices for vegetarians"

Miinukset: "Our last 6 flights have all been changed or delayed significantly. Then they loose our bags on a direct flight. Won’t fly America airlines again!"

Miinukset: "Delayed for about 45 mins"

Plussat: "Early arrival"

Plussat: "Excellent service by the airline stewardess"
Miinukset: "Wait time to board"

Plussat: "Quick boarding, on time departure and early arrival. No waiting for a gate at LGA upon arrival - excellent."

Plussat: "movie."
Miinukset: "a little loud in the cabin."

Plussat: "i like the wifi internet that AA provided. Great movies"
Miinukset: "The flight attendants were highly rude and i felt as if i was discriminated on. I was sitting in the back and the flight attendant who was suppose to assist us made us feel like i was a bother to her. First of all she just rudly dropped biscuits on my table didnt ask if i wanted and then I had to ask her for coffee, she didnt ask me if i wanted something to drink. Finally she brought my daughter and I some coffee. i ask for sugar and she said im very busy you have to wait....eventually she gave me one packet of sugar. I had to ask for another sugar for my daughter , so when i ask she gets upset and tells me i have to wait but there as a white who ask for assistance and she was very polite to her."

Plussat: "good price."
Miinukset: "La Guardia Airport is a kind of messy. Some people in AA are rude, specially ground personnel."

Plussat: "On time take off"

Miinukset: "Boarded the plane and had to wait on the runway for almost 3 hours after being delayed at the gate. Absolutely horrible with no compensation for our time whatsoever."

Plussat: "On time arrival"
Miinukset: "Everything else"

Plussat: "On time, no issues, friendly and professional staff."

Plussat: "smooth disembarking"
Miinukset: "30 mins delay"

Miinukset: "No entertainment on board Wifi not working."

Miinukset: "Everything was great."

Plussat: "Very efficient boarding, new plane"

Miinukset: "I paid extra money to sit in the front of the plane due to traveling with my dog... when I looked at my boarding pass I realized I was sitting in the last row of the plane ... the cabin was booked and they could not move my seat! Really upsetting and frustrating!"

Plussat: "On time departure/early arrival"
Miinukset: "Boarding g process a bit chaotic"

Plussat: "Everything"

Miinukset: "No gluten free snacks"

Plussat: "Allthough is was I bird strike, y'all handled the delay good."

Miinukset: "I have no made it to New York yet."

Plussat: "Almost always on time, captain keeps us updated, friendly airline staff"
Miinukset: "Nothing"

Plussat: "Efficiency and price"

Plussat: "Very professional and friendly."
Miinukset: "N/A"

Miinukset: "Refer to above. Both flights were horrible."

Plussat: "Flying first class"
Miinukset: "This was just over an hour flight, but something in first class besides popcorn or potato chips would have been better. Maybe hummus or cheese tray? What happened to warm cookies with milk?"

Miinukset: "Everyone excellent"

Plussat: "boarding was in time, and comfort."
Miinukset: "comfort was very good"

Plussat: "Empty plane."
Miinukset: "Cold plane."