Etsi halvat lennot reitille Helsingistä $[29645-Manilaan

Plussat: "The experience was really good. I’ll be using JAL again."
Miinukset: "Keep doing a good job."

Plussat: "I like the spirit of Christmas in some of the staff."
Miinukset: "Board people by section instead of a madsive line."

Plussat: "I didn’t get on this flight. Due to the departure at LAX. It would’ve been nice to know that this was a possibility before the arrival. Although the ladies at Japan Airlines were able to get me on a later flight, it almost didn’t happen. But the kept making calls to help me. I’m very thankful they were able to get me on ANA flight at 8pm."
Miinukset: "Communication"

Plussat: "I had to cancel my trip but I couldn’t return any money for not used tickets, lost everything."
Miinukset: "Money return policy"

Plussat: "The crew that checked me and those who were onboard were very helpful and cheerful."
Miinukset: "Better choices of movies on board."

Plussat: "The crew always smiles and very accomodating."
Miinukset: "The main course could have been better or improve. I wasn’t satisfied with the taste."

Miinukset: "Trip to Manila from Tokyo was delayed for 3hrs plus"

Plussat: "Great food. Excellent cleanliness"

Plussat: "Everything, the service and the food is great."
Miinukset: "Keep it up"

Plussat: "was not able to board and was checked in 4 hours in advance"

Miinukset: "Be able to select seats online within 24hours of flight for free"

Plussat: "Excellent Service, food and beverage. Comfortable aircraft cabin atmosphere."
Miinukset: "in-flight Wifi is not working"

Plussat: "Entertainment was good"
Miinukset: "PA system was used excessively."

Plussat: "Very respe tful staff."
Miinukset: "Dirty restrooms."

Miinukset: "The fact that my father was diagnosed with Cancer and they wouldn’t refund our 1300.00 for round trip tickets to the Philippines which is our vacation home. The airline required documentation from my fathers doc which I provided. He was not going anywhere for at least a year (radiation and chemo) and the denied even credit.I was able to get my parents tickets refunded by a different airline. NEVER Again. my father passed 8/12/2018. Our trip was scheduled for 9/13/2018. Very disappointing.see"

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Miinukset: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Plussat: "This flight was part of a longer trip - I flew from Hartford, CT, USA on a different airline and connected to Japan Airlines in Chicago. I flew Chicago to Tokyo in JAL and then from Tokyo to Manila again on JAL. The service on first leg was very good and friendly of my JAL flights, food was good, seat was comfortable. Then on my second flight from Tokyo to Manila I was shocked but thrilled that I had been given an upgrade to first class. The whole experience was outstanding! The seat was incredibly comfortable and the food was phenomenal. The only problem, not that you could call it a problem, was that I was so comfortable with my fluffy pillow and fully reclining seat that I couldn’t stay awake to finish my movie! Thank you!"
Miinukset: "Not applicable"

Plussat: "The crew"
Miinukset: "Being late"

Plussat: "none"
Miinukset: "everything"

Plussat: "none"
Miinukset: "very poor communication of information"

Plussat: "It was impossible to breathe throughout the 13-hour flight. It was very hot and humid. Several people asked for the temperature to be adjusted but they never really took care of it. The food was really cheap and stale--quite a disappointment for an expensive flight Tokyo-New York."

Plussat: "Friendly and helpful"

Plussat: "Very smooth ticketing and boarding on Tokyo to Manila."
Miinukset: "In LA terminal, instead of the gate number the airport labeled my flight as “TBIT.” Not being local, I had no way of knowing it meant Tom Bradley International Terminal. I stayed near another gait that had international flights, and it turned out the gate was clear on the other side of the complex, which is obscured by construction. If I hadn’t asked one of the workers there I would have missed my flight."

Plussat: "Attentive staff. Great food. Great service. Vast improvement over Cathay Pacific."

Miinukset: "Cancelled flight"

Plussat: "Courteous cabin crews, must be from Japanese culture."
Miinukset: "On Feb.16, 2018 JL745 Narita to Mnl, flight was delayed, though it was constantly announced but not the reason why. Other than that, I will always fly JAL whenever possible."

Plussat: "Courteous and professional flight attendants"
Miinukset: "Long gap between meals. At least they could have provided juice or snacks in between meals"

Plussat: "Awefull I did get to use my ticket"
Miinukset: "Japan could have helped me change my name in my reservation to match my passport"

Miinukset: "No smiling faces of flight attendants. Service was mediocre; food same"

Plussat: "I had to change my flight and it was a terrible experience, I will book directly with the airlines from now on."

Plussat: "I love everything from JAL"
Miinukset: "none"

Plussat: "Discipline and friendly tone of stewardesses... seats perfectably comfortable... organized and well done!!! I will fly japan airlines every time I fly in the future!"
Miinukset: "My wife did not particularly like your choices of breakfast... she just did not understand the food"

Plussat: "Can use wifi with free"

Plussat: "Good service and very clean plane."
Miinukset: "After having an enjoyable experience on the first Japan Air flight, the second flight from Narita to Manila was late to board & leave, the food was not nearly as appealing and the flight seats were noticeably less comfortable and less roomy than the first flight."

Plussat: "Nice flight, right on time."

Plussat: "Nothing at all"
Miinukset: "I purchased a flight through one of the participating vendors on kayak for a major airline and accidentally chose the wrong departure date. I never received a confirmation email and therefore missed the flight. I understand and take full responsibility for booking the wrong departure date but when I tried to change it after missing the flight I was told that the airline policy was to charge a $300 change fee plus $30 for the third-party vendor. Because this was booked as a round-trip this vendor was attempting to charge me $330 plus the full price purchase of a new ticket as the "change fee". For some reason I was unable to explain to the person on the phone that it made no sense for me to pay full price for a ticket plus give that vendor an extra $330. I was forced to eat the entire round-trip ticket and of course save $330 by just hanging up and booking a new flight. I have course book a new flight directly with the airline. I could not even fly standby on the next flight with the airline because they told me they were unable to assist me in anyway because I booked through a third-party vendor. There were plenty of seats available on the next flight and I would've been able to fly standby had I purchased directly from the airline. Never again"

Plussat: "The staff continued to check on the passengers throughout the flight. The food on the flight across the Pacific was excellent for airline food. Used trays did not stay in front of the passengers for a long time. They were removed in a very timely manner."

Plussat: "Service was polite and efficient"
Miinukset: "Vegetarian food very difficult to book on JAL. Unlike most other major airlines they don't offer a vegetarian option routinely on their menus. Both I and another passenger who flew JAL the weekend before found the vegetarian food poor - very bland and too salty. The exact same menu all four times we flew. A pity as the rest of the service wa excellent. If JAL wishes to attract more international customers it would be a good idea for it to broaden its global perspective and provide better vegetarian options. I know others who've had similar concerns about other types of special meal."

Plussat: "Great flight.The service was excelent.There was always a stewardous walking around and asking if you needed anything.Japan Aitlines is definitely one of the best in the world."

Plussat: "I liked that the flight attendants were attentive and gave us all refreshments in a timely manneR."
Miinukset: "The seats were small. But then again, I think that would have been a complaint for all airplanes."

Plussat: "The most polite and attentative flight attendants and great food options."

Plussat: "JAL has excellent service. The flight attendants are very responsive and always there to help. The boarding and everything was smooth."
Miinukset: "Nothing!"

Plussat: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Miinukset: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."

Plussat: "I like the service of the Crew (very courteous, The Movies are new and my first time to view them, and the temperature and smell of the airplane is just right. Keep it up!"
Miinukset: "None"

Plussat: "The main entree was excellent."

Plussat: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Miinukset: "getting off"

Plussat: "The entertainment system was grest with many movie optionstar and a large screen for viewing. The seat was very comfortable and there plenty of leg room."
Miinukset: "The plane was delayed by 45min and I had a connecting flight which I ended not missing. The food was average. I was expecting something a little more Japanese instead of chicken pasta. And I didn't have a second option."

Plussat: "fine food, the pilot handled a typhoon like a pro"

Plussat: "A great flight with friendly staff, comfy seats, good food, and great inflight entertainment."
Miinukset: "The international transfer process at Manila airport was the worst I’ve ever seen. They had about 20 people standing at a desk for about 90 minutes with no explanation as to what was going on. In that time, nobody was released to go to their gate, but they wouldn’t explain what was happening. There were about 10 airport staff standing there, mostly doing nothing. The process was inefficient, to say the least. There was no place to sit, no toilets, no order to any of it. In most international airports, after you deplane, you just walk to your next gate. There seemed to be no logical reason for that awful experience. It would have been much faster to go through customs and then go through security, walking directly to the gate."

Miinukset: "Very small in the plane"

Miinukset: "not much choices in the movie selection"

Plussat: "god food and movie selection."

Miinukset: "in-flight food and beverage choices needs lot of improvement"

Plussat: "I like the food, the service, and the smooth flight (as always with Cathay). My Go-To Airline! Very practical too, without compromising quality."
Miinukset: "Coach Seats... Seems to be getting smaller over time."

Plussat: "Entertainment, restroom facilities and toilettries"
Miinukset: "Training for flight attendants"

Miinukset: "flight delayed as usual"

Miinukset: "flight delayed as usual"

Miinukset: "short haul business class seat very uncomfortablev- flight delayed as usul"

Miinukset: "2 hours delay as usual with cathay pacific - flight attendand constantly disturb you on the pr system - very limited choice of movies, mostly old and finally poor food as always with cx - the seat on the other hand is very comfortable and thankfully i forgot i flew with cx"

Miinukset: "The check in counter service is terrible. Very unprofessional with terrible attitude. Can not pronounce the gate number clearly. After I clear up with him, he started gossiping with his colleague as it was my fault for not comprehending his English. How did Cathay Pacific become this way?"

Plussat: "Comfortable seats and entertainment"
Miinukset: "Food even for short flights"

Plussat: "seats that i selected was change when we enter the boarding gate without informing us"

Plussat: "Our flight was delayed 45 in Chicago due to ice on the wings. Then about 10 mins of holding to land. With a 90 min lay over, unboarding and reboarding was rushed......but Cathay and security did their best I feel, It was only a 90 min flight and I didn't eat or watch a movie."
Miinukset: "Again, being 6-4, I struggle with comfort and after having no time to rest while switching planes, I was exhausted when I arrived in Manila."

Miinukset: "Flight was suspended I was not notified before I went to the airport"

Miinukset: "Delay flight and slow boarding and leaving plane."

Plussat: "overall condition of plane"
Miinukset: "snack was too little"

Miinukset: "The flight was cancelled new departure time is 7:20am"

Plussat: "Cup noodles and snacks available throughout the flight."
Miinukset: "Chicken curry ran out by the time I got served. I don’t really eat beef so I chose pasta, but the pasta was not substantial because it was just pasta noodles and sauce- no veges or anything with it. So I ate some cup noodles but that’s also more carbs. So no protein was available for my diet."

Miinukset: "Flight was late. I understand that there could be unexpected problems. But please do not say that due to 'operational reasons'. Sounds like BS. Tell us he actual reason. Arrived late, engine problems, passenger missing, etc."

Miinukset: "None"

Plussat: "Absolutely nothing"
Miinukset: "That they continuously made mistakes and wasted my time and money. Let alone no sleep and carrying everything to 3 different terminals not completing my trip on any of them. Now I’m spending Valentine’s Day alone in a hotel in Hong Kong instead of meeting my gfs family and sleeping with her the first time in Manila."

Plussat: "We arrived late again."

Plussat: "Short flight time"
Miinukset: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""

Plussat: "The airplane was nice and clean"
Miinukset: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."

Plussat: "Good food, service, and inflight entertainment."
Miinukset: "Not boarding by zone, made it disorganized and hectic."

Plussat: "Timely and professional."
Miinukset: "I would like a different food selection...."

Plussat: "Improve quality of the food."

Miinukset: "Very good"

Plussat: "More leg room bigger plane"
Miinukset: "Food and landing"

Plussat: "Seat unconfortable no legroom ."

Plussat: "service excellent"

Plussat: "comfort and service is always great on cathay pacific"
Miinukset: "bathroom were dirty"

Plussat: "Even though the line to board seemed massive and very long the crew boarded everyone very quickly and timely I anticipated a very long wait and in reality it wasn’t"
Miinukset: "Nothing stood out negatively"

Plussat: "More leg room, incline on seats, blanket, pillow."
Miinukset: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"

Plussat: "The fight took off and landed in good time."
Miinukset: "I expected dinner but got a pie with water. My IFE system acted up a little. Programmes were not great."

Miinukset: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"

Plussat: "Quick boarding and very polite crew"
Miinukset: "The only issue was 30 minutes waiting in HK to take off and 30 mins circling Manila waiting to land....... both of which were neither an issue with CP."

Plussat: "Thank you for your services."

Miinukset: "same as above"

Miinukset: "We were all supoosed to sit together (there were 3 of us) but my sister got separated at the last minute and put on a center seat elsewhere with no explanation."

Miinukset: "Simply excellent service"

Plussat: "Like a little private apartment, glorious."
Miinukset: "No wifi, limited mivies"

Plussat: "Overall excellent"
Miinukset: "Short gap between flight and long walk going to the next flight gate. Passing the security alone take time plus u have to walk then ride a train after that long walk again going to the gate."

Plussat: "great service"
Miinukset: "Seats too cram feels like sardines in a can"

Miinukset: "Cobrar 45 euros por kilo extra no es normal"

Plussat: "The seat in the economy is very comfortable. The cabin is very clean."

Plussat: "The A350 aircraft"
Miinukset: "Flight was not long enough...."

Plussat: "The flight was on time."
Miinukset: "Boarding is messy. Just one very long queue for everyone in economy. No method for organizing by groups. So if you are unlucky, you might end up with no luggage space in the overhead bins that are supposed to be for passengers at that point. Food was a measly 'roll' with generic water diluted juice."

Miinukset: "The airline lost my suitcase and deliver it only 72 hours later... They refused to give me proper compensation for items that were broken..."

Plussat: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Miinukset: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Plussat: "Impressive service... amazing crew, very friendly and professional"

Plussat: "Excellent crew, good food & movie selection."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Miinukset: "The plane is so old..,"

Plussat: "The crew was pleasant"
Miinukset: "Baggage checkin & flight boarding was slow & disorganized."

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Miinukset: "Entertainment"

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Plussat: "The crew was amazing and the food was great."
Miinukset: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Plussat: "Everything is alright"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Miinukset: "Flight departed 35 minutes late"

Plussat: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Miinukset: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Miinukset: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Miinukset: "Without any explanation the plane I was due to go to Istanbul on at 11.30 was not available. I had to wait for a small plane coming from Edinburgh then wait for it to be emptied of passengers and cleaned. This meant we were over 2 hours late into Istanbul. No explanation or apology. I then missed my next flight in Istanbul and had to purchase another ticket. I cannot believe that air passengers are treated in this way!!! I will follow this up with KLM when I go home from my holiday."

Plussat: "Short-hop flight, fit for purpose."

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plussat: "Loved the service...everything was excellent"
Miinukset: "The bus class seat was a bit narrow at the feet"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Departure 40 mins late. I took this flight 2 weeks ago and it was also delayed."

Plussat: "Same as above"

Miinukset: "Luggage (being handled by Air France in Basel) was first marked as delayed... nothing of the flight was in the end put on the belt and instead dropped off at Lost and Found. Ridiculous service since this was in no way announced to the people waiting for their suitcase."

Plussat: "Excellent service"
Miinukset: "Having to pay extra to pick a seat prior to check-in. I didn't, and got a decent seat anyway."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Miinukset: "The flight was very delayed. We sat on the floor because there was not enough seating. We eventually had to squeeze into buses and drive around the tarmac to find a plane. We lost 5 bags in the process but eventually got them 2 days after arrival. the bags did not show up when we originally were told they would."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Plussat: "Nice new Boeing 787, lots of space."
Miinukset: "Seat could use a bit more cushion, a bit thin for a long haul service. Also, had to take a bus to the aircraft which slowed the boarding."

Plussat: "The price was nice."
Miinukset: "Plane looked unkept on exterior. Crew was nice but lazy."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Services were appropriate for the time of departure and length of the flight."
Miinukset: "Nothing really"

Plussat: "New plane well maintained."
Miinukset: "Very poor food quality, boarding member are a bit slow."

Plussat: "Crew was amazing. Service is top notch. You get to eat whatever you want whenever you want (no fixed time for menu serving)."
Miinukset: "The in flight internet should be of better value for business travelers. Emirates offers full flight connection for business and first class."

Plussat: "Reasonable comfortable"
Miinukset: "Wider seating would be great"

Plussat: "the staff was very helpful"
Miinukset: "the touchscreen didn’t always work"

Plussat: "Seats were comfortable in economy and entertainment system was excellent."
Miinukset: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."

Plussat: "Nothing"
Miinukset: "Respect human and fix the air conditioning"

Plussat: "Thank you for the upgrade, I felt like a queen"
Miinukset: "NA"

Plussat: "All of the above"
Miinukset: "None"

Plussat: "Entertainment and staff help"
Miinukset: "Seat was horrible. We suffered for 14 long hours. Our seat was next to the cooler and there was continuos noise. We could not sleep as wink and I was with 2 small kids. I booked ethiad for a good experience and suffered a lot. Never again."

Miinukset: "They did not load one of my bag in Abu Dhabi for my interconnecting flight from Toronto to Dammam"

Plussat: "The entertainment is good but there could be a better selection."
Miinukset: "It took 2 hours to check in, literally was going to fall over but the time i got to the desk. There was a small child who screamed for about half of the journey."

Plussat: "Etihad is always my first choice in aircraft, in-flight service and ground staff. I've flown them all, and Etihad is a best-in-class..."

Plussat: "I asked for dental kit and flight crew gave me one."

Plussat: "Loved the inflight service and the airlines comfort."
Miinukset: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Miinukset: "Delayed by 2.5hrs in Abu Dhabi due maintenance....better to find it on the ground than in the air, I guess!"

Plussat: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Miinukset: "The food was not good. I had ordered low calorie and I got uncooked chicken and uncooked vegetables"

Plussat: "Everything was almost perfect."
Miinukset: "Update your movie list."

Plussat: "A380"
Miinukset: "Limited food options and quantity."

Miinukset: "Crew needs to be more polite to passengers. I witnessed the crew being rude to multiple customers. Also the good needs work. I've traveled Etihad multiple times before and this experience has made me want to not fly them again"

Plussat: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Miinukset: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"

Plussat: "Cheapest fair"
Miinukset: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"

Plussat: "Staff were very friendly."
Miinukset: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"

Plussat: "Getting home"
Miinukset: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."

Miinukset: "Food wasn't good"

Plussat: "Meals are served promptly and on a regular basis. Selection of entertainment is good but needs updating."
Miinukset: "Boarding was a chaos at the Abu Dhabi airport, they were just calling out for the Business Class and passengers who are disabled and those who are travelling with children to board first when everybody came to line up. Nobody from the ground staff even asked them to give way for those who are boarding first or announced what zone are they boarding next. Also, i used the mobile app to check in, i am definitely sure i chose an isle seat (you can see it on the seat map during online check in) but i was surprised to see that i got a window seat."

Plussat: "All"
Miinukset: "Food"

Plussat: "I liked the speed of the journey"
Miinukset: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"

Plussat: "The whole ambiance and atmosphere"
Miinukset: "The length of the flight!!!"

Miinukset: "The seats on the 777-333 model in economy class are the WORST I have ever experienced. Extensive neck and back paid from cramped and poorly designed seats. You are going to start losing passengers, including this one who will switch airlines. A glass of wine was so cheap and acidic I found myself running to the bathroom within 15 minutes. The food was horrible. Goodbye Etihad--I can do better."

Plussat: "Check in in Frankfurt. Black lady. Extremely helpful. Went out of her way. This is the people you need in the front line."
Miinukset: "Terribly old planes. Bad or non existent cabin service. Food not acceptable. Plastic noodle bowls with hot water. !?? Really!!"

Miinukset: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."

Plussat: "Entertainment system , crew"
Miinukset: "Boarding, as we did it online but waited long queue because online counter was serving all passengers"

Miinukset: "Food wasn't great. Business class seats didn't stretch."

Plussat: "Everything was good."
Miinukset: "Entertainment could be improved in terms of choices."

Plussat: "Nothing."
Miinukset: "At AMD Staff didn't know about new law for laptop. It is only effective from Abu Dhabi to USA flights. Not from Ahmedabad to Abu Dhabi flight. Only they need extra money for laptop weight."

Miinukset: "The food was lacking. Even though it's a short flight they could have offered more than a muffin and a yogurt."

Plussat: "Service is excellent, seats are comfortable, food is tasty and the entertainment system is top class. To add to all of this the Crew is really friendly and helpful."

Plussat: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"

Plussat: "Cleaniness , food , entertainment"
Miinukset: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."

Plussat: "The airplane, the staff, the whole service."
Miinukset: "Nothing."

Plussat: "Staff in airport was very helpful. Lounge was nice."
Miinukset: "I did get to airport a little early and found Etihad staff did not arrive until 6pm. Might be nice to have a person or two available for early arrivers like myself."

Plussat: "There was one crew member who was sympathetic to our plight, we appreciated her candor and whatever help she was able to give on this long flight."
Miinukset: "We were forced to sit on foul smelling seats for the 15 hour flight. The only option given to us was to deplane with barely 2 minutes of time to decide as the aircraft doors were being shut. Check-in took more than an hour and 15 minutes with a slow computer system."

Plussat: "We loved the staff. Very nice and hardworking"
Miinukset: "System failure delayed take off by an hour"

Plussat: "Nothing to like .... Taking money from customers"
Miinukset: "Very bad"

Plussat: "The email info The on board entertainment The food The delivery of luggage due to change of planes"
Miinukset: "3 hours delay without information Seat size Leg room"

Plussat: "I thought that the crew working the flight from Abu Dhabi to Doha, was especially efficient, There is so little time to do all the things that they have to do, They however seem to do it well, and at the same time make it look easy."
Miinukset: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."

Plussat: "Ground staff was good"
Miinukset: "Flight delayed"

Plussat: "cabin crew members were much more attentive."
Miinukset: "food was monotonous."

Plussat: "Staff at check-in were so courteous and helpful. Cabin crew were professional, very friendly, helpful and elegant. I enjoyed the inflight entertainment."
Miinukset: "WiFi was what I expected. Food is constrained by what is possible on aircraft. Why no small bottles of wine, only individual glasses(cupfuls)?"

Plussat: "Terrible airline company. It’s a ripoff!"
Miinukset: "Honesty. Ripoff!"

Miinukset: "Sitting arrangement Was poor. Five of us had five different seat. Missing luggage."

Miinukset: "There were no vegan options available. I think that was my fault though because I did not set one up in advance. Would be nice if they offered one anyhow."

Plussat: "The crew was very attentive. The pilot landed the plane smoothly. Although had a delayed departure from KUL, we arrived in Sydney earlier than expected."

Miinukset: "I am more than pleased with the service I received, keep up the work Kind regards Shane"

Plussat: "Airport, sea side"
Miinukset: "Nothing"

Plussat: "The staff were nice and helpful. The food could have been better and there could have been fewer announcements."

Plussat: "I liked the fact that the staff were really nice and helpful. The food could have been better and there could be fewer announcements."

Miinukset: "Did not departure on time"

Plussat: "On time"
Miinukset: "Everything. Bad business class food. Old movies. No inflight service."

Miinukset: "I was incorrectly charged credit card fees by BudgetAir as I paid via debit card and they never replied to my emails or answered the phone. This caused stress as my bank account went overdrawn. Cannot recommend BudgetAir at all. Appalling lack of customer service. Avoid like the plague!"

Miinukset: "lost my luggage"

Plussat: "There was a hot meal on this 1.5 hour hop from Kota Kinabalu to Kuching"
Miinukset: "The seats on the 737-800 have quite limited legroom"

Plussat: "Crew is ok, accommodating, entertainment system ok, food ok."
Miinukset: "level up on the service, I think MH needs to take a second look at the whole company in terms of culture and level of service."

Plussat: "Everything was really good"
Miinukset: "But the flight left and arrived 30 minn late!"

Plussat: "Amazing plane, latest technology, great customer service, clean bathrooms at all time. It was an excellent experience The seats were so comfortable as well, and the customer service on and off the plane was amazing"

Miinukset: "The food"

Plussat: "We paid for extra luggage for check in but we were allowed to carry them on board due to the short stopover duration of the connecting flight. Thanks for the much needed flexibility!"

Plussat: "Friendly check in staff, thingking with the customer for aeat options."
Miinukset: "A very long queue, while only 2 counters were open."

Miinukset: "Fight was delayed"

Plussat: "Food was good and staff was always with a smile in their face"
Miinukset: "Super crowded and not much room in between rows, I aspected a bit larger and more comfortable plane for an international flight"

Miinukset: "Prebooking a seat with Malaysian Airlines requires calling KL office which is always busy. It costs a lot if calling from the US, in addition to paying for the seats. It really turned me off."

Miinukset: "Malaysian is known the world over for its great food. It's a pity Malaysia Airlines MH=Malaysian Hospitality doesn't extend to serving simple, good food. The pastry was nothing but a lump of dough with tasteless fillings, and the main meal was atrocious. Everything else was mediocre, except the crew, who were friendly and warm as always,"

Plussat: "Service and integtity"
Miinukset: "None"

Plussat: "Most of it, especially having a meal on such a short flight."
Miinukset: "Could do with more legroom, tall people exist"

Plussat: "Crew was accommodating enough to provide for us during this cancelled flight."
Miinukset: "Better and open communications with what's going on. They were helpful and efficient but needed a clearer and more concise communication line to get us mobilized and ready to go."

Plussat: "I like the fact that they know I am Enrich Gold member and took the effort to address me by name even when I am flying economy."
Miinukset: "Food is still the reason why I don't eat much onboard. The food is better now, but still could be improved..."

Plussat: "Quick on and off boarding."
Miinukset: "Food was average at best."

Miinukset: "The flight was delayed for more than an hour. We had problem getting the attention of the crew as all of them were just hanging around the galley."

Plussat: "The service"
Miinukset: "The food"

Plussat: "Cabin crew, smooth flying"
Miinukset: "Nothing"

Plussat: "Nothing at all!"
Miinukset: "Worst handling of delays and cancellations I have ever experienced. Worst management ever! More than 17 hours delay before I finally got on another plane. No hotel, no food, no nothing."

Plussat: "Good service and timely operation"
Miinukset: "Nothing"

Miinukset: "Transfer from domestic to international terminal in KL was slow as only 1 customs officer was working"

Miinukset: "Had to change gates last minute in Kuala Lumpur. Since security is at the gate, that meant going through security twice. When we went to the new gate there was much confusion among security staff as they were not informed of the gate change."

Plussat: "1) Not to squashy and more spacious than I thought. 2) The interior of aircraft seemed reasonably modern and up-to-date rather than old and miserable with stained seats and carpets. 3) the in-flight entertainment was better than I thought"
Miinukset: "I tried the seafood pasta and it was horrible!"

Plussat: "Movie story"
Miinukset: "Foods"

Miinukset: "Both outbound and inbound flights were delayed for hours. Terrible."

Plussat: "Cabin crew are attentive and helpful."
Miinukset: "The luggage was found opened, a belonging was tied outside of the luggage. When I tidy up the luggage, I found that my toiletry pouch went missing. MH609 was delayed from 2305 till 0030, all passengers board the flight and we were told to alight again due to technical faulty. Switch to another flight and delayed till 0230. By the time we arrived in Singapore, it is almost 0340. Collected the luggages, clear custom and arrived home is almost 0500. There was absolutely no refreshment provided in between, and have to switch between gates which are far apart."

Plussat: "Malaysia airlines has some of the most beautiful women working for them. Most curteous, kind, and very personable. Beautiful. Beautiful. Beautiful"
Miinukset: "The long layovers with no hotel voucher from Malaysia air. That would be a big help especially for me since I travel alone. And not to familiar with hotel locations, taxis. I am concerned about my safety in another country..."

Plussat: "The flight was fairly typical. However, it left on time and arrived on time. This was a positive."
Miinukset: "As usual, the flight was completely full. Everyone carries on as many bags as allowed and there is no bin space for all the luggage. I bring only my briefcase and had to search for space."

Miinukset: "Flight was delayed almost one hour. Food can be improved. Screen was broken."

Plussat: "I actually thought the seats were pretty comfy. And they have in flight entertainment, no need to download an app or anything."
Miinukset: "Wish I had known there would be a meal on the short flight. I usually request a vegetarian meal so I couldn't do it this time."

Plussat: "same"
Miinukset: "same"

Plussat: "There was nothing positive about the experience on this flight. With exit row seats had to stow luggage back in overhead holds which meant having to go back on landing, retrieve bag & for get way back to seat. Not Airlines fault but no gantry available on arrival. Up and down runway until available (20min) before we could exit."
Miinukset: "Fact that once again confirmed seating was changed from original booking. Extremely frustrating. Slight delay on take off. Had exit row seats."

Plussat: "On time departure, nice aircraft and entertainment."

Plussat: "Nothing."

Plussat: "Delicious food"
Miinukset: "No entertainment"

Plussat: "my family and I flew one way Singapore to London (15 hours 1 hour stopover in KL) for $1600 (all 4) Singapore Airlines or BA were $1800 per person. they are nicer airlines but not $5600 better. Airbus A380 was a bit tired but service was good. pretty painless trip all in all"

Plussat: "Clean and entertainment good!"
Miinukset: "Food is mediocre, even for airplane food."