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Miinukset: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."

Plussat: "The crew was great."
Miinukset: "Food wasn't that great."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Miinukset: "Friendly and wellmennerd team."

Plussat: "The crew was amazing"
Miinukset: "it would be better if the flight departure on the scheduled time"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "All crews are helpful especially to parents traveling with young kid."
Miinukset: "More variety of food would be great"

Miinukset: "Just had a hard time finding flight attendants. Every time I went to the back of the plane, half a dozen of them were sitting around and chatting it up. Felt guilty for asking for water. Not the service that I expected from Qatar Airways. All 4 flights were a struggle to get proper service."

Plussat: "The Crew was amazing, the Seat a bit better this Time only 3row of 3 Seat"

Plussat: "Regular A330 was substituted for a 787 dreamliner."

Plussat: "Amazing except for the entertainment it was horrible"
Miinukset: "Entertainment system , 6 hours flight without entertainment is tough"

Miinukset: "It was too cold in the plane."

Plussat: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Miinukset: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"

Plussat: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."

Miinukset: "The food options was bad...during my trip asked for certain meal they claim that they are out of it. I also did not like how they check you into room in Doha & Chennai way before boarding time that time could have used for shopping instead of sitting in the room."

Plussat: "the attention in general for me was excellent."
Miinukset: "may be the fact that it was the same kind of food in both of the flights I had, is not that it was bad just in my opinion they should have more option, especially for south american people, thank you"

Plussat: "Did not provide hotel even in a 10 hours lay over. The security personel does not know how to behave with passengers."

Plussat: "All around great airline. Comfortable for super long flights and completely accommodating."

Plussat: "Films Service"
Miinukset: "Not enough films"

Plussat: "food, crew ."
Miinukset: "entertainment choices for Hollywood movies are limited."

Plussat: "Short flight, seat pitch OK and food adequate. Good crew."
Miinukset: "Bus boarding always chaotic"

Plussat: "It was comfortable flight with a friendly crew."

Plussat: "Friendliness of staff. Cleanliness"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Excellent airport; always on time; good meals; excellent entertainment"

Plussat: "Everything! Great budget price that still delivers first class service. The stopover in Doha is wonderful. Could not be more pleased!"

Plussat: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Miinukset: "Seat width is always an issue in economy, but nothing unexpected."

Plussat: "Completely satisfied. Excellent all the way!"
Miinukset: "Everything was perfect. Thank You."

Plussat: "Food OK"
Miinukset: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Plussat: "The crew lead for Doha to Dhaka flight was very responsive and proactive. The food on this flight was very good."
Miinukset: "Air vent was not available for Business class between Doha and Dhaka; which made the temperature hotter than my liking."

Plussat: "Everything"
Miinukset: "Long hours from Doha to Atlanta"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Miinukset: "The process of checking in is difficult because qatar codes are different from asiana, therefore I couldn't do an online check in."

Miinukset: "Dely to time"

Plussat: "Clean. Friendly staff. Good food. Good entertainment."
Miinukset: "Small cramped seats."

Plussat: "Everything else"
Miinukset: "Too much air condition... cold!!"

Plussat: "The crew were all lovely + meals were excellent."

Plussat: "Good service from cabin crew"
Miinukset: "Seat is quite small compared to other flight"

Plussat: "Everything was good!"
Miinukset: "I had a torn budd/hamstring muscle and an upgrade to another class would have been great because I was in constant pain. Hopefully, when I return in a few days - this could be arranged?"

Plussat: "Again on time and effortless boarding made the overall experience a good one."
Miinukset: "Our suitcase was damaged...still in the process of trying to get it fixed. Hopefully it will be done soon. I will then update this report. Could maybe clean the toilets as it did become a bit messy."

Plussat: "It was just am awesome experience. By God's grace we had a safe trip and God helped us. Interestingly, Qatar airways is quite excellent and commendable in their professional disposition."

Plussat: "food"
Miinukset: "Worst customer service ever seen in my 15years of flying experience. Initially charged $1000 for 3 tickets for modification of return trip - confirmed the same and tickets issued (i'm fine with this). But, after i made arrangements for new date, I got a call saying calculation error and asked to pay another $500 leaving me no choices. How can such a reputed airline have no tools to calculate the pay? Other airlines offered one-way for half of the price i paid. On top of it, online helpdek promised front line seat to satisfy me but nothing was offered even if i ask explicitly. Simply declined saying i am not in priority list. Why do they make false promises? Friends, Just don't fly in Qatar for food....."

Plussat: "Friendly crew"
Miinukset: "Food and price of ticket"

Plussat: "Very nice service"

Miinukset: "Seats very cramped, food was horrible glad I brought my own, passenger lights didn't work on whole row on a 13 hr flight. The tv on both flight cut out during middle of movie"

Plussat: "The airport in Doha is beautiful with great amenities and shopping. The quiet rooms are especially nice for a long layover."
Miinukset: "The ticket was cheap because of very long layovers"

Plussat: "I travel from Sydney to Europe (UK and Greece) regularly. My experience with Qatar airways was fantastic: I highly recommend it. First of all, the travelling hours are a bit shorter (compared to travelling via Singapore or Hong Kong) probably because of the geography of the cities/connections and the corresponding flight times between Athens-Doha-Sydney. The aircraft was exceptional (I believe it was Airbus A380). It was a double-deck, wide-body and four-engine jet airliner. Cabin and economy class seats were very comfortable and more spacious compared to other aircraft. There was minimal turbulence, which is partially due to the type of aircraft: at least this is my understanding. The aircraft also had wi-fi (complimentary for the first 15 min) and one was allowed to use the mobile phone during the flight (except during take off and landing times). The flight attendants were absolutely amazing. Also, the crew was very understanding and friendly with children. Food was also excellent and in good portions. Overall there was high tech aircraft, excellent service and no delays. I will choose it again in the future."
Miinukset: "On the downside, I had a problem with my entertainment device during the whole flight: there was no sound, so I was not really able to watch any movies/TV.. The flight attendants tried to sort it out, but it was not possible. They kindly brought complimentary magazines and drinks/snacks, however it would have been much preferable if I could watch a movie or if free wi-fi was offered for the whole flight, as compensation.. My understanding is that this was not an option, due to problems providing free password..."

Miinukset: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"

Miinukset: "You charge me around $400 Australian dollar because the emigration change the trip until I get the permission to travel overseas that not my fault , why you charge me all this amount ??!! Please return my money"

Plussat: "Food, crew , entertainment are excellent."
Miinukset: "The boarding is a little longer than normal"

Plussat: "Good entertainment options"
Miinukset: "More beverage services"

Plussat: "The entertainment was great and the crew was very friendly and helpful"
Miinukset: "The ability to access bathrooms after turbulence has ended"

Miinukset: "Everything!! My seat was not extra wide, it was broke and would not recline...14hr flight!! Entertainment system didn’t work right."

Plussat: "Not much"
Miinukset: "Costumer service"

Miinukset: "Emirates allowed only 1 suitcase on return flight,going jfk -khi it was 2 pieces on return khi-jfk only one which i didn't know and never heard....how can i complain to Emirates please send me info..thanks"

Plussat: "Ok"

Plussat: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"

Plussat: "Food and attentive of the crew."
Miinukset: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."

Plussat: "Boarding and Crew are excellent toilets are clean Gluten Free meals are available, that's a big plus"
Miinukset: "Lots of movies to choose from however I felt the choices were similar in a way! ( Example: you'll find the Drama movies are almost the same as the Romantic movies or the Comedy movies)"

Plussat: "I had a trouble because of crazy guy who sat behind of my seat. But crews didn't try to solve that problem actively. So, I will complaint about the attitudes of crews tomorrow morning."
Miinukset: "Crews attitude for the problems because of crazy guy of the flight. That was very passive responce. I was very embarrassed and frustrated. Why didn't the crews control and solve that kinds of problem? I don't understand. The crazy guy hits my seat about 4 to 5 times strongly."

Plussat: "All the teem all the services"
Miinukset: "Non"

Plussat: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Plussat: "Good flight"
Miinukset: "Crew was not very friendly. Had argument with a old man in the next row over serving glass of water"

Plussat: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"

Plussat: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Miinukset: "Honestly, nothing. I was beyond impressed."

Miinukset: "Timely."

Plussat: "Whether coach, business or 1st class, Emirates creates their passengers with respect and thanks in all they do. A 13 hour flight is no short haul and the Emirates staff kept a positive aire throughout the flight. The meals were very good, the service as well. The facilities were kept clean and accessible. Thank you Emirates...you made my trip a pleasure both to and from Dubai."

Miinukset: "All good"

Plussat: "Great service! While first time, I had a great experience."

Miinukset: "I could not pick my seat in advance. It wasn’t clear while booking that this was the case with emirates. I could only pick my seat when online check in was allowed."

Plussat: "Got upgraded to Business!"
Miinukset: "Nothing really, crew was professional"

Miinukset: "Nothing stands out"

Plussat: "Better crew working this leg of the journey."
Miinukset: "Food was horrific."

Plussat: "Emirates are very good"
Miinukset: "Fly Dubai is not good and poor service"

Miinukset: "seats are way too narrow for such a long trip."

Plussat: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."

Plussat: "Entertainment system is very good. The aircraft is huge and comfortable. Crew was marvelous"

Plussat: "Everything"

Plussat: "spacious aisles, friendly stewardesses"
Miinukset: "4 hour delay and a missed connecting flight because of that delay."

Plussat: "The entertainment systems is good a lot of choices."
Miinukset: "The toilet are so dirty, nobody cleaning them for the entire trip that's more than 15hours, unacceptable for the price they charged."

Plussat: "Good flight and easy transfer."

Plussat: "Overall onboard hospitality"
Miinukset: "The avoidable rush at washrooms etc"

Plussat: "Newer plane. Good options for entertainment."
Miinukset: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."

Plussat: "Boarding at Hyderabad was a breeze.. staff is very cooperative and attentive."

Plussat: "The food, the crew, the attention to detail."
Miinukset: "The entertainment interface was average, I've seen better."

Plussat: "This aircraft was top of the line. Nice size seats, wide aisle, clean bathrooms, great staff, and superior food!"

Plussat: "The entire service was amazing from the flight attendants to the food, very amazing!"
Miinukset: "Everything was awesome!"

Plussat: "Girls were very helpful and there was one Italian jental man was very kind and co-operative. However sits were very uncomfortable. Food was ok. There were very little healthy choices. overall it was good."

Plussat: "The in-flight entertainment options were spectacular and the availability of the crew was first-rate."
Miinukset: "The late arrival from Bahrain (0130) required a 40 minute bus ride to the terminal, which reflects poorly on the reputation of Emirates and the Dubai airport in general. It felt very poorly organized and shoddily run."

Plussat: "Flight was comfortable"
Miinukset: "They did not have enough Veg food even though I had requested it."

Plussat: "Dubai was fun."
Miinukset: "The food wasn't very good. Not very heathy. More fruit and veg please. I don't like that the flight attendants close the curtain for first class disembarking. Seemed pretty childish and snobby."

Plussat: "Pleased with everything."

Miinukset: "Our Emirates flight was delayed for 21 hours. They didn't have enough non-vegetarian meals, we were forced to eat vegetarian breakfast and lunch throughout our inbound flight."

Plussat: "In flight staff were great, very industrious, and very friendly. In-flight entertainment was the best I have come across on an economy seat."
Miinukset: "My check-in experience was concerning. I had an onward flight to Manila, but no onward flight from there. The airline policy had me not allowed to check in for my flight because of this. I narrowly avoided missing my flight by booking another flight just in time."

Plussat: "Although the printed menus are a classy touch, I feel like they are an enormous waste- completely unnecessary. At the very least they should be recycled."
Miinukset: "Cabin service was very slow. We were an hour and a half into each flight before we were offered a drink. No additional drinks were offered with the meal. There were no further services offered after the tea and coffee service... 3 full hours before we landed! Also, the economy class seats are extremely cramped. When the person in front of me leaned their seat back, I couldn't eat my mael comfortably and the TV screen was 12 inches away from my face."

Plussat: "Spacious Crew Food Ambience"
Miinukset: "Personal screen did not work"

Plussat: "The flight was great. The seats were spacious and comfortable."

Miinukset: "We had a long layover in Dubai and decided to go out to explore the city. When we went to go back with the same carry ons that we had been using our entire trip (with three different flights with them), They made us check in our hand luggage because it was over 7kg. When we went to talk to the person at the gate about it, he was very condescending and rude and not helpful at all. They were also not nice on the plane. Never flying again."

Plussat: "staff"
Miinukset: "nothing it was perfect"

Plussat: "Friendly and helpful crew"
Miinukset: "Food and spaces between seats"

Plussat: "Customer service"

Plussat: "The flight attendants were kind"
Miinukset: "The airplane was old and the seats were a little dirty"

Plussat: "Chem-in"

Plussat: "Crew was awesome."

Miinukset: "Crew could have been more friendly."

Plussat: "Crew was exceptional. Very polite and helpful. Flight was on time."
Miinukset: "Food is not that great. They served a beef dish as the second meal without a non-meat alternative. Seats are pretty tight and the movie selection was not that great, although they offered dozens of options so it could just be my taste in movies."

Plussat: "Nothing"
Miinukset: "Food"

Miinukset: "Didn't happen. My first leg to Athens was canceled which created a humongous headache since it ended up canceling my return flights. Air Canada had to put me on completely new flights there and back. I think this has taught me to go directly through an airline. Justfly was not helpful. Neither was Turkish airlines."

Plussat: "Great food and beverages, excellent attentive service by flight crew. Also liked the complimentary comfort pack and headphones. Will definitely use Turkish airlines again."
Miinukset: "Entertainment system started out great but technical issues after an hour into our 10hr flight so we we're unable to use it. The flight was full so changing seats was not an option."

Plussat: "Great food"
Miinukset: "More alcohol choices"

Plussat: "I like the service and caring help of onboard staff of THY"
Miinukset: "I don’t like dealing with THY on ground and internet staff. They should be more helpful in all instances"

Plussat: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
Miinukset: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."

Plussat: "I like the fact that they were ready to inform the New York passengers of the boarding time at instanbul. I was able to go through the security faster than the other passengers."
Miinukset: "I didn't like the food. It taste sour. The foods needs improvement."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Miinukset: "Boarding at Ataturk Istanbul airport was happening randomly. They did not follow the group boarding like in IAD airport."

Miinukset: "The Turkish government not allowing me to use my ticket."

Plussat: "they treat you as person and help with every thing. the food"

Plussat: "Good service"
Miinukset: "Departure delay"

Plussat: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."

Plussat: "The cabin crew were awesome."
Miinukset: "My trip from Houston to Istanbul was awesome and smooth."

Plussat: "Superb entertainment system"
Miinukset: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Miinukset: "The flight from Antalya to Istanbul was late so we almost missed our connection flight. This story is repeating with your airline at 29th July our Turkish Airlines flight from Sarajevo was late for 3hours so we were running at Ataturk Airport to catch connection flight to Istanbul even though we booked 4 hours delay in Istanbul. Regards, Edin"

Plussat: "Smooth flight, comfortable seats, crew was very catering and kind"
Miinukset: "The equipment on the plane needs some tuning up such as the screens tilting on their own (like falling down)"

Plussat: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Miinukset: "It was all good(which I rarely get to say these days on any carrier)"

Plussat: "Not only was the aircraft antique and sporting old seats, but the crew also upgraded two families with infants to the business class where the screamed their hearts out to the obvious displeasure of the paying customers. A true Turkish delight... Unlikely to fly them again."
Miinukset: "Good food and alcohol selection"

Plussat: "the in flight crews were great! Lots of things to watch, nice food and wine."
Miinukset: "Tight close seats, rather long line at check in."

Miinukset: "after plane landed, we stayed one (1) hour on the run way till the plane could find a gate to pull into. After as 14 hour flights, this was the icing on the cake!!!"

Plussat: "On board cabin crew service"
Miinukset: "Chaotic boarding with no preference or acknowledgement of business class or premium level passengers."

Plussat: "Accommodation for temporary delay"
Miinukset: "Lot of delays"

Miinukset: "First the flight was delayed 2 hours and then we sat on the plane for 7 hours before take-off, while the crew took care of several issues. Ridiculous. Should have made us wait at the airport gate so we could have eaten proper food and had wifi."

Plussat: "I look forward to flying with Turkish Airlines in the future. Thanks for a good trip."

Plussat: "The seats was comfortable"
Miinukset: "The price was good"

Plussat: "Everything"

Plussat: "I had a great time during my flight from istanbul to Seoul . My seat didn't recline and cabin crew immediately helped and took me to a business class as an apology . They were very responsive to any time i needed help . And the food was amazing . Even the economy class gets gourmet meals . Also the entertainment was quite good . They have big tv screen for each seat and have all sorts of shows and movies from international to hollywood . And have games for kids ... Overall i was very pleased with my flight ."

Plussat: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Miinukset: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

Plussat: "There was a real good meal included on this relatively short flight. The crew was friendly. Best airline I've experienced in a while. ."
Miinukset: "Too little leg room. My knees touched the seat in front. Boarding was a little weird. It was announced that families with children etc were to board first. But then the groups were not called when each of them started boarding (or was that the flight to LAX? Anyway, only a minor thing)"

Plussat: "Waiting room is too small I guess til boarding. And need wifi."
Miinukset: "Nope"

Plussat: "Not much"
Miinukset: "Seats and not alot leg room, the security itself wasnt great ..."

Plussat: "Turkish Delight, food, seating that had leg room for my husbands long legs (we arranged our seats well in advance of the flight) ."
Miinukset: "Was hot before taking off then had cold air blowing directly on my neck. For most of the trip it was comfortable."

Plussat: "I am not a picky person to me every thing was great taking into consideration that you cant satisfy every one."
Miinukset: "Not every one can follow the speed of the way you announce things, remember your flight take people from different continents in the world Also not having some where to sit while waiting for the information of which gate to go it is very challenging. The AC was almost killing the older people not me but the older lady sat next to me complained all the time but it didn't work. I know it is the challenge difficult to solve however you can give them some advise. Find a private space to talk with sick people because some people might not be comfortable to talk in front of every one."

Plussat: "The stewardess was accommodating, boarding was easy"
Miinukset: "Made my connection with 5 mins of plane takeoff, My luggage was lost, found the following day."

Miinukset: "Delayed a couple hours."

Plussat: "The movie selection was great. Flight times were right on track. No unnecessary delays. Food was good too."
Miinukset: "The incredibly long layover. 9+ hours. We were all cramped in this incredibly small space like sardines. Please don't decrease seat space more! Very uncomfortable seats. I could not get my seat to recline at all. Service was very slow. Especially clean-up of food trays."

Plussat: "Food was great as well as entertaiment."
Miinukset: "I'm 6.2 There is no leg room for tall people. It was very uncomfortble 10 hours red eye flight. Crew was just ok."

Miinukset: "There was a gate change shortly before boarding but it wasn't ever announced on the loudspeaker. I was sitting at the original gate and by sheer lucK happened to get up and walk past the departures info screens only to see that my flight was listed at a totally different gate. I feel I could've easily missed my flight even though I was sitting right there at the gate that had been listed when I first arrived to the airport."

Plussat: "Priority lounge access made 12 hour layover less unbearable."
Miinukset: "Missing tray table. Was allowed to keep my bag for takeoff but not for landing. Defective headphones (three pairs). Long waits for lavatories. Animals in main cabin. No ability to turn off main cabin screen while landing. Neighbor vomited due to roughness of landing. And the 12 hour layover (CDG-IST-JFK) was pretty harsh, though not as bad as 16 in the other direction."

Plussat: "The service was outstanding, this is one of the best airlines I have ever flewn. Considering its elegancy and exquisite service. My twelve hours from Miami to Istanbul turned out to be less because of the amazing service I recieved. Very happy that this airline exist and cannot wait to go back and experience this great airline again."
Miinukset: "They're are no negative feed back to Turkish Arlines"

Plussat: "The service was very respectful and friendly."
Miinukset: "My volume didn't work at the seat I was sitting at"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "Punctuality Pleasant crew"
Miinukset: "No food on the flight! Due to some problems with the catering service, only a small sandwich was available."

Plussat: "We had a “light” fare which didn’t include checked bags, but airline let us check our carryon bags for free"
Miinukset: "Nothing"

Plussat: "the crew was good , seat was not so comfortable"
Miinukset: "seat need to be more soft for a trip during 8h //"

Plussat: "Nothing"
Miinukset: "Lufthansa is not a pioneer flying company as you think, everything comes from Germany is low quality especially service!!!"

Plussat: "Crew friendly, attentive. Great plane, comfort, etc. Boarding & disembark easy. Given a little snack as we entered plane was a great touch!"

Plussat: "Good. Thanks."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Crew was courteous and professional. Food was okay. Movie selection really good."
Miinukset: "Wider seats and more leg room."

Plussat: "entertainment was good"
Miinukset: "the flight attendants were mostly absent. The flight attendants on the other side of the aisle were much more attentive and nice"

Plussat: "Very amazing"
Miinukset: "N/a"

Plussat: "The crew was alright but there was very little leg space in the economy cabin"

Plussat: "Good leg room in aircraft and comfortable seating."
Miinukset: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Plussat: "Baggage arrived with me. Upgraded to First Class because so many of those passengers got other flights the night before."
Miinukset: "Original 5 pm flight was cancelled because there was no Crew or plane, even though it’s a United hub. Though flight cancelled early, United could not get me home same day so provided hotel and meal. Next day flight scheduled 7:05 then 8 am, but even that time came and went without boarding. 15 hours delayed and no hurry getting the plane to depart at the stated time. Total lack of customer service and concern"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Plussat: "Comfortable seat. Great service. Outstanding nothing"

Miinukset: "The flight did not take off from Dusseldorf until AFTER we were scheduled to arrive in Frankfurt. There were no updates from the flight crew on the delay or on our connecting flight."

Plussat: "This 10+ hour plane ride was one of the longest and one of the best flying experiences we have had. The flight was smooth and comfortable. The flight attendants were very nice and their hospitality were second to none. We will definitely fly with Lufthansa again!"
Miinukset: "A little more cushion on the seats please!"

Plussat: "Bad"
Miinukset: "Because the one came in from London Got Delay And I miss my flight"

Plussat: "No food was served. requested vegetarian food never came thru"

Plussat: "Could not get skybridge to operate so that we could disembark. United airlines."

Plussat: "Boarding was great. Easy. Fast"
Miinukset: "Seat was cramped. Blanket was inferior."

Plussat: "Travel time was good and easy travel"
Miinukset: "Entertainment tv tapes"

Plussat: "Nothing!"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "The honesty of the staff and the constant updates"
Miinukset: "Flight was delayed and overall the flight wasn't comfortable."

Plussat: "All of the above"
Miinukset: "We were delayed for two. Hours"

Plussat: "Lovely crew Plenty of alcohol if that is your thing Great movie selection on the return leg"
Miinukset: "Food was really disappointing- and I am not a picky eater TV screen did not work at my or a number of other passengers' seats on the flight over to Frankfurt"

Plussat: "Their service is excellent on board ."

Plussat: "The crew members were friendly."
Miinukset: "Fro dinner the quanty was very little. I weigh barely over 100 lbs, and l don't eat very much. Still even for me there wasn't enough, so I got hungry after a few hours. For breakfast the egg was rubbery. It was disappointing."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Moscow to Munich then Paris were good flights. When weather in Munich delayed our return take-off from Paris, the crew did their best to communicate. Upon arrival a Luft employee was at the gate to escort 11 of us to our connecting flight to Moscow. She took us to a special window for passport check, then our own train car to the other terminal. Bravo! Other airlines leave one to navigate alone. Thankyou Lufthansa. Food was decent on both flights in this day of many 'No food' local flights."
Miinukset: "Zip. All was good for these well seasoned travelers. We appreciate the extra attention."

Plussat: "my favorite airline"

Plussat: "The flight wasn't full. I was given a window seat with an empty seat next to it. I was able to move around and relax. There were lots of movies to choose from. The food was decent for a flight."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "The coach seats were much more comfortable than Air Canada's. The flight was without incident. Staff were great! Accommodating, friendly and efficient!"

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Most all was good."
Miinukset: "The kids screaming!"

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "You fed us a lot, which was appreciated. The food was pretty good, especially for airline food. And you were generous with the alcohol:-)"
Miinukset: "My seat mate was very difficult. I'd appreciate more movie selection, like newer US films."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Crew was nice."
Miinukset: "Very small cramped seats in business class. Would not fly again."

Plussat: "Crew was nice, doing the best they could under the circumstances."
Miinukset: "Awful food, small seats. Exactly same as economy."

Plussat: "Crew was fine. Food was ok."
Miinukset: "Delay, twice - before we boarded and then again after we taxied."

Plussat: "The food tasted really good and especially the bread was much more appealing than on our previous flight. The flight attendants were very efficient and attentive. I liked that they asked the person in front of me to put his seat up during the meal time. That helped me eat more comfortably. Entertainment options were extensive."
Miinukset: "Boarding was delayed and was tedious. It took forever because there was not an orderly line and just a jumble of people. We had to show our passports 3 different times between check in and boarding. People had put their passports away, then had to get them out again at the gate. That slowed everything down to a crawl. Our party was not accommodated when we asked for seats together. My husband and I were separated and we were separated from our kids. The ground crew did not seem to care. Take off was delayed, but the captain never told us why. The guy in front of me reclined his seat the whole time. I felt like a sardine in a can. So uncomfortable!"

Miinukset: "No entertainment"

Miinukset: "Free wifi"

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Plussat: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Miinukset: "Nothing,just the seats. Cleanliness was perfect"

Plussat: "The crew was very kind"

Miinukset: "It's KLM. What else do you need to know."

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Plussat: "Pleasant crew. Appropriate and efficiently served snack."
Miinukset: "Boarding and disembarkation were slow."

Plussat: "Everything works and quick to get to destination."

Plussat: "Customer care was super supportive"
Miinukset: "Inflight sandwiches"

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plussat: "Fantastic gate agents!"
Miinukset: "The food was terrible."

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Plussat: "The flight crew was so friendly and the food was really good."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "My seat at the window was great and the staff really friendly and courteous!"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "very attentive crew"
Miinukset: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."

Plussat: "All good"

Plussat: "The crew were amazing and the flight was very smooth."
Miinukset: "Keep up the good work"

Miinukset: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Plussat: "Nothing to mention"
Miinukset: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Light snack and complementary wine"

Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Plussat: "Everything is top notch for an airline company."
Miinukset: "Nothing.... I enjoyed every moment of the flight."

Miinukset: "Our two hour connection in Paris became 30 minutes because Air France was late in leaving Washington. So our luggage didn't make to to KLM to Amsterdam. My poor rating was because the luggage handling was really poor. Lots of flights from Paris to Amsterdam (almost hourly), but my bag showed up 12 hours later. My wife's bag took 36 hours. And yes, we checked in together. There were lots of confusing messages"

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Plussat: "Good Experience"
Miinukset: "Nothing much"

Miinukset: "I can't take the flight because i'm not Chilean and I don't have a reembolse or other flight ,... nothing . Finally I take other flight with other company"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Plussat: "Bording was good and general flight ok"
Miinukset: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Plussat: "My bagage broke"
Miinukset: "I paid extra fee for extra bagage which was tv and i paid insurance my tv broke and no one responces for it"

Plussat: "Excellent experience with the cabin crew."
Miinukset: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Miinukset: "Old airplane with not really comfy seats. No outlets for charging devices. Very old entertainment screen."

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "Great food"
Miinukset: "Sears we're toooo small"

Plussat: "Wider seat than most business class"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Plussat: "The crew were just amazing, such lovely male stewards! They were helpful and friendly and generally wonderful."
Miinukset: "The entertainment was quite dated and didn't have new movies etc"

Miinukset: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Plussat: "Wonderful"