Halvat lennot Tignes

Plussat: "Loved the flight. Definitely better than Swiss which is what we flew in."

Plussat: "Plane was clean and a little more roomy than most long distance flights."
Miinukset: "Entertainment system in my row didn't work correctly. Flight delayed due to weather. On board announcements said Lufthansa would rebook passengers with connecting flights and tell us arrangements as soon as we landed. No sign of Lufthansa reps at arrival gate area and zero directions on where to go. Had to walk miles through Frankfurt airport , go through immigration and security again without any direction one where to find Lufthansa and when finally found Lufthansa service counter it was understaffed with long lines and confusion. By time we learned rebooking, we almost missed rebooked connections. So much for German organizing and efficiency."

Plussat: "The crew were friendly and helpful. This plane was bigger and had more space for our legs and our carry on bags. It was nice to be offered a free sandwich and drink. Everything was clean."
Miinukset: "We didn't like the sandwich and our flight was about 30 minutes late. The magazines in the seat are just shopping and not interesting."

Plussat: "Crew was ok. Had to manage difficult passengers."
Miinukset: "No entertainment. Average food. Little space for legs."

Plussat: "Excellent crew, provided beverages constantly, meals were very good for airplane food, seats were comfortable for most of the 9.5 hours. Entertainment selections were more than adequate. Even the babies were quiet !!!"
Miinukset: "TV screens did not function consistently, had to be reset a couple of times. Plane was late boarding (but made up most of the time). Had to go through security a second time even though it was a connecting flight. Luggage got crushed in a carousel pile-up and took a long time to come out."

Plussat: "Extra leg room overall. Service was excellent"

Miinukset: "Horrible customer service"

Plussat: "Food was pretty good,Lufthansa one of the best companies to fly with."

Plussat: "Good service on plane seats weren't bad."
Miinukset: "Entertainment system kept not working. Terrible baggage wait in Orlando. Over 30 minutes after I cleared customs Flight was late over 30 minutes"

Plussat: "Munich airport is great."
Miinukset: "Flight was delayed. Mess in JFK airport"

Plussat: "Nothing!"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Plussat: "Please continue to use newer, updated places."

Plussat: "Rebecca was quite pleasant and also pleasant-looking."
Miinukset: "Rebecca didn't take me home with her. I'll try harder next time."

Plussat: "The food and service was good. Check-in was smooth."
Miinukset: "The seats were too cramped. The headphone jack only output sound to one ear (tested with two headphones, so the problem is in the seat entertainment unit, not in the headphone)"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Cabin crew was friendly helpful and courteous. Service was very good even t hough the flight was completely full."
Miinukset: "The seating on this aircraft is inadequate for a long flights. Tall people really suffer due to seat size and spacing. There was a 6"6" man of median weight for his height who was in the middle seat next to me and he could barely fit into his seat. It was not his fault, rather the unrealistic expectation that airline seats actually fit today's customer. Not only is there not enough leg room, but the width of the seat leaves no room for arms or shoulders. No one should have to ride 7-plus hours touching the shoulders of the passenger next to them! I used to prefer to fly on Lufthansa because their seating was more comfortable than other carriers, but I will try another airline next time."

Plussat: "food was great"
Miinukset: "gate changed and we gad to take the bus to the plane which lead to sn delay and almost the plane couldn't leave before the airport closed. however, we eventually made it ..."

Plussat: "The Lufthansa help desk fairly quickly resolved the ticket and boarding pass problems."
Miinukset: "That it was still necessary to use the help desk to get aboarding pass, although they were totally professional and resolved the issue."

Plussat: "This leg of my trip went well and was fairly comfortable. The entertainment was good, and the food was fine."
Miinukset: "The attendents at the gate in Newark were very unhelpful and unfriendly when I asked them about whether I needed to let someone know that I need a vegetarian meal, since I was not prompted by that question in my booking. They told me I was out of luck and it was too late. Luckly, there was a vegetarian option on the plane, despite their response, but because of this, I bought food at the airport before the flight."

Plussat: "Friendliness of crew, punctuality of flight; complimentary plum cake; good selection of drinks. We were able to check in and choose seats online."

Plussat: "my favorite airline"

Plussat: "The flight itself was fine, about what you'd expect from a short-duration flight on a major airline."
Miinukset: "I wished to change to an earlier flight with plenty of seats available. the Lufthansa ticket agent stated the only way, as I had booked a "light" fare, was to pay a full-price one-way economy ticket--plus luggage--for about 380 euros with no credit for my current ticket. After booking a day-room at a local hotel, I checked in on-line and discovered for 115 euros I could have upgraded to business class, with luggage included, and been accommodated on schedule changes. My suggestion to Lufthansa is if they intend to rip their customers off it's best NOT TO LET THEM FIND OUT ON THEIR OWN WEBSITE, or if they're simply too incompetent to match marketing offers to their booking department they could save considerable income and reputation by closing the ticket office. As it was, the impression was a low-class money grab. It's not like they can count on their partnership with United to make them look good."

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "The price, the service, the food."
Miinukset: "The sardine can."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Glad to have a sandwich; it tasted good. The caterers use lots of mayonnaise on the cold cuts which can be messy since it was oozing out but I like gooey food rather than dry food so I was happy. Very nice crew."
Miinukset: "Just odd that I walked a mile thru the airport to make the connection only to board a shuttle bus that went back the same direction for the longest such ride in my life, past parked planes, maintenance areas, fuel storage tanks and finally the cargo plane section where our plane was located. Might be hard on those more impaired than I am to handle the stairs down to the bus loading dock and again up into the plane."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Miinukset: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "Clean and rasy"

Plussat: "crew, cleanliness"
Miinukset: "very little legroom, very uncomfortable for travellers who cannot afford business class"

Plussat: "Kostenlose Wein, Weinbrand usw. Und Sendungen von Bundeliga. The flight attendants were also very friendly."

Miinukset: "No air vents"

Plussat: "Professional flight crew. Good leg room. Smooth flight."
Miinukset: "No complaints"

Plussat: "I slept"
Miinukset: "I arrived at airport with my connecting flight at 9pm, there was no way to check my luggage until 4am. I could not go to transit hall until someone took my luggage so I was able to board but no place to leave luggage like other airlines, that was not fun since the transit halls had the sleep pods I could have used"

Plussat: "Thanks"

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "Same as stated above."

Plussat: "The entertainment system is fantastic, much like Singapore Airlines'. Lots of leg room."
Miinukset: "There was a mix-up of seats in the back of the plane. I didn't mind being asked to switch seats, but it took them a while to sort out the mess. So uncharacteristic of Lufthansa."

Miinukset: "We were worried that our luggage would not make it to our final destination just as it had not arrived on-time at the beginning of our trip from Phila. We were enraged that after printing out our boarding tickets for our 12/21/15, 5:50pm Luthansa Flight to Frankfurt, Germany, that the flight was cancelled the next morning. We were rebooked on American Airlines through Paris, which could not guarantee us a seat on AirFrance to our final destination, Venice, Italy. Next, our baggage did not arrive when we got to Venice and after filling out the claim form for lost luggage and following the directions for following up, Air France never called, sent a text or emailed us when the baggage arrived the next day. Returning from Venice to Frankfurt on 1/1/16, and then on to Philadelphia was a crowded flight, with a wailing baby for much of the trip. We were apprehensive, once again worrying that our baggage would not be on the plane and at the airport in Phila., when we arrived. Though we enjoyed ourselves visiting relatives in Vicenza, Lufthansa made our journey tense, and wrought with anxiety."

Plussat: "in flight service is great, lounges are excellent, and personnel are well trained and courteous"
Miinukset: "that I couldn't bring my kids into the lounge"

Plussat: "Service, cleanliness, hot towels"
Miinukset: "Vegetarian option being pasta"

Plussat: "The total experience is good .. specially crew."

Miinukset: "No entertainment. But short flight."

Plussat: "I got nothing."
Miinukset: "Now that I know that Lufthansa has had to cancel flights 13 times in the past two years due to strikes, I will avoid booking with them in the future. I did not find out about the cancellation until I tried to check in 20 hours before take off. Called over 100 times, but never got through to customer service. I had to re-book at the airport after waiting in line for an hour, which was not done correctly and required another re-booking at the gate. And they couldn't check me in on my new flights, so I had to wait in another hour-long queue at my layover."

Plussat: "Seat comfortable"
Miinukset: "Flight was delayed and overhead bin space was very small"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Plussat: "The flight crew was so friendly and the food was really good."

Plussat: "Everything was smooth and effortless."
Miinukset: "Can’t think of anything."

Plussat: "The crew are amazing! Attentive and friendly."
Miinukset: "The seats could have been bigger."

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "yes"
Miinukset: "not really"

Plussat: "My seat at the window was great and the staff really friendly and courteous!"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "The crew was very nice"
Miinukset: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Miinukset: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Miinukset: "My suitcase didn't come with the airline."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "wasn't able to take the flight since I missed it"

Plussat: "Overall booking and airport was ok. Food was also actually quite good."
Miinukset: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Miinukset: "Nothing special"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Plussat: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Miinukset: "Flight departing late."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Miinukset: "They stole my money"

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plussat: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Miinukset: "That I was forced to check my baggage. I never received a chain ticket for my luggage. The flight has a 32 hour layover and KLM lost my luggage and it was not found until a week after my arrival back home. I still have not received my bag at this time. The boarding crew was manually tracking who boarded and who didn't. It was a cluster."

Miinukset: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "On time."
Miinukset: "No negative"

Miinukset: "The bags where damaged from the staff"

Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"

Plussat: "Staff superb. They even surprised us with an exit row and a gift for my partners birthday! Amazing. Samantha and Dennis also took time to come and personally wish him a happy birthday. A lovely touch. This airline runs like clockwork. They are just great. The sandwich and stoop waffle are nice too."
Miinukset: "There is a bus to the plane, so that takes a bit of extra time but they are very well organized."

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Miinukset: "I requested low fat meals. The first one, was OK. But they forgot my request for the second one."

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Miinukset: "Our flight from Nairobi to Lusaka was cancelled for some reason and we did not find out until we happened to log into the website to double check our itinerary. They automatically rescheduled the flight only giving us 25 minutes to reach our next flight...impossible. so, after calling, we were re-booked again and forced into a 13 hour layover in Amsterdam. Our original flight plan had 4 hours. so, because we are a family of 7 with a baby, we had to buy a hotel room to rest, costing us a lot of extra money we had not planned to spend. We contacted KLM for help with the cost but were rejected. We also lost 5 bags somewhere between Chicago and Lusaka, but after 2 days, we received them."

Plussat: "Almost missed flight due to line at customs and having to pick up suitcase and check in again, they did wait for me though"

Plussat: "The price was nice."
Miinukset: "Plane looked unkept on exterior. Crew was nice but lazy."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Uudet elokuvat."
Miinukset: "Ei wifiä."

Miinukset: "Ei wifiä."

Miinukset: "Cabin was cold we had a blanket which did help a bit Not much room to have your meals etc"

Plussat: "I liked boarding was easy and quick. I liked the space I had in economy class for my legs."
Miinukset: "I didn't like how I had to fly from Germany to Amsterdam to London. but for the fare, I guess I can't really complain"

Plussat: "Nice short flight, everything was on time"
Miinukset: "I went from TXL to AMS. There is *nothing* to do in the TXL airprot :-|"

Plussat: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Miinukset: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Nicest plane I've been on. Boeing for life."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "It was comfortable and not too crowded"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Very nice crew, Economy Premium seats had enough legroom, not a bad choice of movies on the flight"
Miinukset: "Worst food I ever had on a plane (frequent traveler), I would be afraid to feed it to my dog, let alone eat it myself. Barely ate anything, spent most of my flight very hungry. Refused to eat breakfast at all, it was that bad! Please do something about it, it is outrageous to give people garbage like that."

Plussat: "Not much."
Miinukset: "Entertainment system did not work. Special meal was terrible. No toiletry bag for such a long flight. Btw I paid extra for a bad seat."

Miinukset: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."

Plussat: "Polite crew.. 2 meals.. very smooth overall"
Miinukset: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"

Plussat: "The economy seating was relatively comfortable and spacious, compared to some other airlines, and we boarded and departed on time. Boarding was quick, if chaotic."
Miinukset: "They gave us ipads to watch movies, which were old and didn't work well, but were difficult to hold if you also got a tray or a drink. They didn't give you much water and it was hard to get service. The airplane itself looked pretty old and a little run-down."

Plussat: "I had an empty seat beside me on both legs of my flight. This always makes flying more enjoyable. They fed us two meals both directions. There were pillows and blankets for everyone on your seat when you arrived."

Plussat: "Very pleasant crew!"

Plussat: "Good service...."

Plussat: "It seems a bit unfair to rate Finnair, when the flight was serviced by Iberia...that being said - everyone seemed to be put out by any request or basic question. The movies were really good and (UNLIKE the flight from Chicago to Madrid, where i was told they didn't do that) the stewardess on the flight home didn't mind giving me a second glass of wine."
Miinukset: "the people at the boarding desk in O'Hare were rude & indifferent. The flight attendants on way to Spain were non-existant The food was comically awful!!! The man at the check-in desk in Madrid could not have been ruder or less helpful (Hopefully for his wife's sake!) The food on the way home again was unfortunate.....that can NOT possibly be the best food any company can find in Spain. Hell - wed have been better off with a cheese & ham plate with some bread!!"

Miinukset: "Cold"

Plussat: "I've got a lot of attention to my needs with some health issues. Thank you very much."

Plussat: "Good"
Miinukset: "Breakfast"

Plussat: "I thought the flight attendants were professional and friendly. We landed safely and on time."
Miinukset: "A nine-hour flight with ancient over-head screens? Great for those not sitting in a window seat, otherwise don't plan on being able to watch the movie. The first being a cartoon by the way. I'm sure the 3 children on board had a great time watching it. 2 bathrooms on a 9-hour flight for the entire coach cabin? One of which was near the front. Can you guess what the plane smelled like by the time we landed? Let's discuss the fact that passengers had to be "shuttled" to the plane because of construction. I paid additional for Group 1 boarding, so great I got to get on the shuttle first. Those that came after me also were the last to board the shuttle and the first to get on the plane. Thanks, American, for showing me again why I use you as a last resort. Had I known it was American and NOT Finnair, as I purchased it, I would have re-thought my purchase."

Plussat: "Flight was not super crowded. Crew were lovely."
Miinukset: "No seat back entertainment...had to endure The Charlie Brown movie, Nelson Mandela biopic and lousy boxing movie. Seats extremely small...would have been awful if plane was at full capacity. Plane very dated...no frills"

Plussat: "It was a comfortable, professionally (British Airways) managed flight at a good price."

Plussat: "on time friendly staff"
Miinukset: "more food choices"

Miinukset: "Plane was not even parked at a gate. hat to be shuttled from plane to terminal"

Miinukset: "We paid extra for seat selection which was supposed to be a window seat and ended up in middle seat... not acceptable..."

Miinukset: "Smooth flight Arrived early."

Miinukset: "For an international flight I have never seen such small seats, the entertainment was awful. My tv was in black and white. I didn't even want to try the food as looked bad."

Plussat: "Everything was good, cozy airplane, tasty food"
Miinukset: "N/A"

Plussat: "The price was right. The crew were very pleasant and attentive. Seating had sufficient room. Good movie selection."
Miinukset: "Seats did not recline properly, were not comfortable and very hard and hard on the bum."

Miinukset: "Trying to get through airport security was an unorganized clown show with them herding groups of passengers back and forth between airport terminals resulting in many people almost missing their flights because the lines just weren't moving. Once on the airplane, the international flight had TVs in the ceiling in the row playing one in-flight movie (what is this 1995?). American is such a terrible airline. The old US airways, Lufthansa, and British Airways, are way better international flights every time I've flown with them. Personal entertainment at your seat for each flight (i thought this was standard on all international flights in the past like 10 years) and more food and drinks throughout the flight."

Plussat: "On time arrival."
Miinukset: "Nothing really. Short flight so no entertainment."

Plussat: "Good service"
Miinukset: "Ancient aircraft."

Plussat: "This was actually a USAirways flight now rebranded as American. A lot of people had to check baggage. There was no in-seat video entertainment. The crew were surly."

Plussat: "Pääsin istumaan eteen käytäväpaikalle, kuten varaus oli."
Miinukset: "Pienet lapset itki nousun ja varsinkin pitkään kestävän laskukiidon aikana. Tuohon voisi henkilökuntaa yrittää kouluttaa mitä olisi tehtävissä korvakäytävän kivun lieventämiseksi. Esimerkiksi Malaysia ja Singapore airlines antaa kupit molempien korvien suojaksi paineen tasaamiseksi mikä helpottaa korvakipua."

Plussat: "Lentoaika lyhyt Helsinkiin myötätuulen takia.Cool."
Miinukset: "Istumapaikkani oli vaihdettu huonompaan minulle siitä mitään kertomatta. Surkeaa."

Plussat: "Friendly staff did what they could to make you comfortable. Blueberry Juice!"
Miinukset: "Duty free sales trip down the aisle. No snack with drinks even during mealtime. All too typical cramped seats."

Plussat: "Excellent flight."

Plussat: "I was so bummed about having a middle seat, but it really wasn't that bad! The crew did a great job of explaining which custom forms needed to be filled out in advance. I like that they did this early in the flight so I could relax and sleep the rest of the time."
Miinukset: "I asked for a eye mask and socks and it was never provided, although the toothbrush kit said I could ask for it if needed. I didn't like that the TV controls were on the arm rest - the person next to me kept putting him arm on mine and my movies kept starting from the beginning over and over again! Not the fault of the airline, but small annoyance."

Plussat: "Nice new plane"
Miinukset: "Seats too narrow"

Plussat: "Nopea boarding, edullinen hinta, hyvin aikataulussa."
Miinukset: "Istuimissa ahtautta, epämiellyttävä olla kyydissä. Viihde ja internetyhteydet puuttuu kokonaan."

Plussat: "Honestly, this was the worst flight I have ever experienced, which was a surprise since I have enjoyed British airways before. The first surprise is the flight I booked wasn't finair even though I booked finair."
Miinukset: "The seats were beyond small. An average size male next to me spilled over into my seat. I am an average weight female & lacked the most basic space. The plane was horribly hot for the entire 8 hour flight. The crew was sweet, but they couldn't make up for the discomfort. Besides being hot and stuffy it didn't feel like the airline was pumping enough oxygen into the passenger area. The ride was pure torture."

Plussat: "Everything was excellent."

Plussat: "Service was top notch for economy."
Miinukset: "I was able to roll the blanket into a cushion to put under my thighs so that my hips didn't press into the chair seat. It made the 10 hours bearable."

Plussat: "Food was pretty good and they had lots of movies to cho0se from on individual screens.."
Miinukset: "Group boarding was all screwed up...Group 1 should be seated near the back of the plane and group 4 near the front. iberia got it backwards. Also general boarding shouldn't start until after all the wheel chair passengers have been seated... 50 people waited in the boarding tube outside the plane's door for 15-20 minutes, apparently for the handicapped folks ahead of us to be seated."

Plussat: "Service of crew was excellent"

Plussat: "on time, got my luggage, food was fine, crew was nice. that's basically all you need."
Miinukset: "there was a woman at logan airport that was "helping" us when we checked in. incredibly rude and in a very bad mood, for some reason decided to take it out on us. let her manager know. beyond that, 0 complaints"

Miinukset: "I fly frequently and never have I had such an awful experience. My 7 hr, nonstop flight took 22 hrs, staff were incredibly rude and non communicative. I sat on an airport floor 5hrs after I waited 2 hrs for a nonexistant cot. I received $19 for food in NYC and some frequent flyer points for an 11 hr airport delay (doesn't count the additional 2 on the Tarmac). Whoopee... They can have them back because I will not fly American Airlines again."

Plussat: "just want to say this is not finnair ,is american airlines plane"
Miinukset: "why would they say finnair,however operate by american airline???"

Plussat: "Flight was on time"
Miinukset: "Flight attendants were rude and service was lacking"

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plussat: "Great seat. Comfortable. Quick boarding."
Miinukset: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Miinukset: "they lost our luggage very inconvenient"

Plussat: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."

Plussat: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Miinukset: "Nothing to complain about."

Plussat: "Onboard crew was friendly. Dinner was good"
Miinukset: "Cabin was very cold. Not enough legroom compared to orher international carriers. Male flight attendant kept bumping into my husband sitting in aisle seat so he unable to get any sleep. We tried upgrading to business but Delta said we had to contact Air France in Detroit. When thrre, the gentleman on ground crew was actually rude when I asked about it. He could have just politely told me there was nothing available. Not looking forward to my return flight"

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Miinukset: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Plussat: "Flight attendant was very nice."
Miinukset: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Miinukset: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Plussat: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "Speed, courtesy of the flight attendants"
Miinukset: "Landing was a bit rough, understandable due to the weather."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Plussat: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Miinukset: "Only 1 bathroom (toilet) for all of first class"

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "It was on time"
Miinukset: "Food was AWFUL! Better to serve nothing"

Plussat: "Efficient on and off Staff polite and helpful"

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "Not much."
Miinukset: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Plussat: "All crew I interacted with was great, friendly, and helpful."
Miinukset: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Plussat: "leg space in plane"

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Miinukset: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Plussat: "Traveled fron SFO to CDG on AF in business class on an A 380. Lounge in SFO was smallish and not many choices in the food bar. Boarding was smooth. my second ride on A 380 in business and this trip reminded me quickly why I did not care for the A 380 on my previous trip. It is a huge plane with a huge sized business class which makes the cost less worth it compared to a Boeing. The crew were extremely helpful and caring. The food was acceptable. The seats on the plane were not comfortable in the lying position. Took a cab to our hotel in Paris (1st Arr) for a flat 50 euros. No meters."
Miinukset: "Arriving in CDG and facing a slow immigration with the passengers of this huge plane. I didn't care for the baggage delivery system. We were waiting for an hour only to realize that the arrival port for our luggage was changed."

Plussat: "The boarding process was smooth and the crew friendly. Flight ran on time."
Miinukset: "Unloading the baggage took over 90 minutes, and there was no explanation for the delay and nobody from Air France in sight on the ground in Boston."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Plussat: "A short flight but attendants served us a snack and water with a smile."
Miinukset: "No business class"

Plussat: "I like that they still feed you and provide alcohol for free, even on a 40 min flight (unlike BA)."
Miinukset: "At one point during the flight I took a video out of my window with my camera, a member of the cabin crew barked at me in French. In bewilderment I asked her in English to repeat herself and she sarcastically repeated what she had said, in French, I asked for her to speak in English (which she had done to me previously on this Paris to London flight) yet again she scolded me in French. I was left absolutely none the wiser and it left a bad taste in my mouth."

Plussat: "Loved the movie selection and the food was good too."
Miinukset: "Too many interruptions. Every time there's an announcement, it interrupts the movies and some of the announcements were completely unnecessary and there were so many of them, it was like constant interruptions, really annoying."

Plussat: "I like service of AF"

Plussat: "movies were great, watched a lot of them food, while nothing to write home about, was at least tasty and not inedible the staff was great, friendly, welcoming, hard working loved that we could have wine and snacks"
Miinukset: "we had paid for the exit row and had a luxurious amount of room. But when we tried to sleep, our fellow passengers came and stood at our feet and talked so loudly that we could not possibly sleep. They stayed there for more than an hour. Would have loved for the staff to maybe ask them to tone it down, if not move."

Plussat: "Kind, courteous, attentive crew. Smooth flight."

Plussat: "Spacious cabin, clean and bright. Attentive crew offering snacks and a drink for an hour flight."
Miinukset: "Although incoming plane arrived late, flight home arrived 20 minutes early."

Plussat: "Courtesy staff excellent!"
Miinukset: "Console for gaming poked guy in front. Needed joystick"

Miinukset: "takeoff delayed due to "technical issues". similarly landed after an almost 60mins delay!"

Plussat: "Crew member were nice, plane look clean and it was really comfortable the seats."
Miinukset: "There was confusion from the crew members at boarding moment. They look confuse and it was a delay"

Plussat: "Not a lot"
Miinukset: "Last decade entertainment system. Disinterested crew. Poor meal quality. Cramped space. Seat worn and fabric breaking at the seams."

Plussat: "Seat space was decent, food was good, tv had plenty of movies to choose from, casino games were fun although a bit unrealistic - turned $500 into 8 million over the course of the flight."
Miinukset: "Hard to find a comfortable position to sleep."

Plussat: "Entertainment options were great. In seat USB charging a plus. Food was good enough and plenty of it at the right temperature."
Miinukset: "Boarding process in Paris was very cumbersome... no row-range-wise boarding... you need to just stand in line. Additional hand baggage check at gate for the really unlucky ones. Economy Seats could use another layer of cushioning - very uncomfortable for long flights. Flight attendant was a bit mouthy... when asked for extra cream for the coffee - he said he "might as well get the cow for me"! 3 creamer packets may sound like a lot - but I couldn't help it as the creamer (2% milk??) was very diluted. Laughed it off at that point."

Plussat: "flight was cancelled due to mechanical reasons, had to rebook in other flight company code sharing with Air France, than - nightmare happened - luggage has been lost for 3 days. therefore, enormous issus and problem to find luggages and to claim the ridicolous compensation to urgent needs"

Miinukset: "I needed to change my flight and they refused blaming you so I won't be booking through u again"

Plussat: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."

Plussat: "Seats were good"

Plussat: "Nice seats, clean spacious airport, nice crew"
Miinukset: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."

Miinukset: "Everything"

Plussat: "Departure and arrival were right on time."
Miinukset: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."

Miinukset: "One hour delay and baggage retrieval also took one hour"

Plussat: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Miinukset: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."

Miinukset: "We had were more than 3 hours late"

Plussat: "Comfortable and spacious seat allowed me to slee most of the flight!"

Plussat: "Nice crews. Flight was on time"
Miinukset: "There is no instant noodle as in Suncafe (menu)"

Plussat: "smooth check in and boarding"

Plussat: "I like the competative rates and on time schedule."

Plussat: "Nothing"
Miinukset: "Lost my luggages"

Plussat: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Miinukset: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"

Plussat: "Short wait"
Miinukset: "Not enough leg room"

Plussat: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Miinukset: "0000000000000000"

Miinukset: "Didn’t get to it"

Plussat: "The employee were professional and nice. Every thing went smooth"
Miinukset: "None"

Plussat: "Mostly everything was fine with the flight"
Miinukset: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."

Plussat: "The lounge"
Miinukset: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."

Plussat: "Fast amd easy flight"

Plussat: "Quik flight"
Miinukset: "The fiod I requested from the menue was not available"

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Miinukset: "Very bad transfer arriving from Istanbul at Antalya."

Plussat: "Wonderful flight. Everything was Handled well by flight staff"
Miinukset: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"

Plussat: "We got where we were going safely"
Miinukset: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."

Miinukset: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."

Plussat: "Staff was nice"
Miinukset: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"

Plussat: "Cost was reasonable."
Miinukset: "Often it has delays."

Miinukset: "Delayed 35 minutes"

Plussat: "Good flight overall and crew good"
Miinukset: "Left half hour late otherwise satisfied"

Plussat: "customer service in general.."

Plussat: "Plane was veryClean. On time. Staff were very frindly"

Plussat: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."

Plussat: "efficient boarding"
Miinukset: "seat a bit worn out. luckily it was a short flight"

Plussat: "Everything perfect I Like the sun express"