Halvat lennot Tokushima

Plussat: "Cabin crew were very helpful and polite."
Miinukset: "Food lacked flavor."

Plussat: "Crew was attentive, food tasted great, the whole experience wasn't anything like the American style companies that try to shake you down for every penny and still get get ripped off."
Miinukset: "The whole experience was great for flying economy long distance. I will 100% be looking for Japan air as an option for any flight I do in the future."

Miinukset: "I needed to change the date of the flight and JAL refused to change it. that sort of made it a bad flight since I couldn't take it."

Plussat: "The crew is outstanding. A girl two seats away from me barfed and two attendants were there immediately with a bag, cleaning wipes, etc. They are very friendly and patient with passengers. The next best part was the comfort. I got a good amount of sleep on my nine-hour flight."
Miinukset: "The movie selection and meals were not bad, but I've had better on other airlines."

Plussat: "Everything."
Miinukset: "The chairs were just a little uncomfortable, too firm, but everything else made up for it."

Plussat: "Everything. I always enjoy my flights with JAL."

Plussat: "I really got a good deal on my trip's cost, and for the price, all the comforts of a top-quality airline were there. I especially appreciate how helpful and friendly the airline staff were."
Miinukset: "The outbound flight still had the exact same movie selection as the inbound flight had, even though they were six weeks apart for my trip. I really feel like the movie selection should be changed every month (or even more frequently than that), as I ran out of films to watch."

Plussat: "was not able to board and was checked in 4 hours in advance"

Plussat: "Seat was spacious. Crew was nice."
Miinukset: "Lack of individual air vent make the flight uncomfortable. I was too warm and unable to sleep even though it was an overnight flight."

Plussat: "The staff were fantastic nothing was too much trouble and great fun attitudes."
Miinukset: "No entertainment systems."

Plussat: "Good service. Flight went off without a problem."

Plussat: "Quick efficient boarding. Smooth flight."

Plussat: "Good space between seats. Cleanest of the restroom. Nice crew service"

Plussat: "Food wasn’t bad and flight crew were polite Flight took off around the time intended. Boarded and deplaned passengers quickly"
Miinukset: "Flight was too warm for 11hrs and I had to ask for temp to be reduced. Very stuffy Didn’t have sparkling water after 4hrs or ginger ale"

Plussat: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Miinukset: "None whatsoever."

Plussat: "Very friendly and accommodating staff on JAL every trip"

Plussat: "Was spacious due to flight being in the middle of the week and tasty food."
Miinukset: "Wish there were food. Was hungry after long flight."

Plussat: "Quick boarding, great staff, and a smooth ride on 787 dreamliner."
Miinukset: "Entertainment system went down but the staff fixed it."

Plussat: "Roomy seats on JAL flights - their actual airplanes. Horrible when they codeshare with american and use American Airlines planes."
Miinukset: "They have to take the prize for having the absolute slowest customer service in the world. When I booked my tickets, I emailed customer service to make sure I didn’t get a center seat. It took them two months - TWO MONTHS - to email me back, to tell me there was nothing they could do. I also had to be reticketed on my flight from Tokyo to Hanoi. It took them 3 1/2 hours to do this. I had to sit in the airport for 3 1/2 hours to get my ticket changed. Unbelievable. They could’ve chiseled it in stone faster than they issued it."

Plussat: "Crew was very nice. They let us switch seats when my boyfriend's TV wasn't working"

Plussat: "They give a lot of food and the 12 hour flight was comfortable"
Miinukset: "Limited selection for entertainment"

Plussat: "The flight crew was incredibly kind and attentive"

Plussat: "Food and entertainment was good."
Miinukset: "Because of some system updating we were unable to check in online and had to wait until we got to the airport to select seats. By then, there were no decent seats available. My bladder nearly burst because the guy next to me slept the whole time. They say it will take 3 weeks to update the system. This is a terrible level of customer care."

Plussat: "Efficient and friendly service. Second time flying them, and will continue to fly JAL."
Miinukset: "N/A"

Plussat: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Miinukset: "Missing my last fight straight home because of very slow US Customs...)0"

Plussat: "Loved everything including entertainment selection and all the snacks left out as self-serve throughout the flight. Left and arrived on time from JFK to Narita"
Miinukset: "I'm picky about food and preferred the food to Tokyo on ANA to JAL. However, I take some responsibility for not making a special request pre-flight. I will do so for trip home."

Plussat: "Nice and quick flight, had a free space next to me on plane"

Plussat: "Fast flight"
Miinukset: "No entertainment."

Plussat: "JAL doesn't disappoint!"

Plussat: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Miinukset: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

Plussat: "Superior service in a great and spacious plane."
Miinukset: "Seats are a bit flat and shallow, besides that it was awesome!"

Plussat: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Miinukset: "The video monitor for viewing movies was dated."

Plussat: "Friendly crew members and prompt service."
Miinukset: "Some seats were noisy. When passengers moved it would make creaking sounds so very hard to relax or sleep on the flight. Row 23/24 area left side."

Plussat: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Miinukset: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."

Plussat: "The flight was normal and without problems. As a frequent traveler throughout Asia that is always welcomed."

Plussat: "Fare price was unbelievable. JAL and AA combined to make my flight very pleasurable and memorable. This first leg, on AA was smooth and allowed me to go to my connecting flight easy without having to go out of security and back into the international section of LAX"

Plussat: "The crew member was excellent and his charisma really made up for any shortcomings this little "puddle jumper" had. He even helped my companion out with some advice for relieving his ear pressure."

Plussat: "Excellent overall, crew is very attentive and courteous. Food is better than most airlines Every thing is fine. Boarding is orderly. Crew very courteous. Movie selection is good.. We have been flying JAL for a few times and never regret"
Miinukset: "None"

Plussat: "The food and plum wine. The entertainment packet was nice too!"
Miinukset: "The folks coughing on the plane."

Plussat: "This flight was just pretty routine."
Miinukset: "I wasn't able to make my original flight but that was more the airport's fault so I had to take a later flight and didn't get a choice seat. Tight quarters."

Plussat: "The seats very comfy. The food is so good. All including flight attendance are very polite people. Overall they are excellent compared to others that I flew with so far for my business trip to other country. Will be my first choice for my next trip!."

Plussat: "Roominess of economy seats."
Miinukset: "Poor movie selection. Heavily skewed to action/terror/suspense. Very few dramas, and none of them current."

Miinukset: "returnning flight was not attended well,so much different from going flight. Going was excellent but returnning was not nice in all face."

Plussat: "Excellent service"
Miinukset: "Not a lot of vegetarian options"

Plussat: "Good solid flight on a relatively comfortable plane"
Miinukset: "Narita seems to have had delay problems as of late. What should have been a short flight was extended over 40 minutes on the runway. Not the airline's fault by any means, but I'd recommend looking for flights through Haneda if you're passing through Tokyo."

Plussat: "Excellent customer service!"

Plussat: "Professional and kind service. Leg room. In-service TV/movies. Toothbrushes. Food. Everything was outstanding."
Miinukset: "Absolutely nothing."

Miinukset: "Old entertainment system, terrible food"

Plussat: "The service, the air hostess, love them all."
Miinukset: "Flight in Asia was better, because the plane was better, this flight needs a new upgrade on technology, other than that it was perfect."

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "nice crew"
Miinukset: "old planes with bad seats and no chargers or entertainment"

Plussat: "The flight was quick and minimal turbulence. Crew was friendly"

Plussat: "My meal request was better than during my Frankfurt to Abuja journey. I did not know the content of the food then."

Plussat: "Typical low cost economy uncomfortable seats and service. Plane left over 3 hours late."
Miinukset: "Could have informed us accurately about the possibility of making the connecting flight to our final destination. Gate we were sent to had left 45 minutes prior."

Plussat: "Crew was amazing"

Miinukset: "I don't know why all airlines don't have a more orderly system for boarding by zones (like Delta). Lufthansa and Swiss both just have a mob of people blocking the boarding area and hindering people who shoud actually be boarding to get through."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "The flight was on time."
Miinukset: "One of the flight attendance made hand gestures indicating eating when I asked him to repeat the dinner choices. That was very rude."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "seats were decent size, smooth landing"

Plussat: "Not much compared to Lufthansa from AID to Munich."
Miinukset: "Old plane, old movies, service was mediocre"

Plussat: "Plenty of room in both the cabin and the bathroom- more than we have ever experienced. Food was very good. Crew was outstanding"
Miinukset: "Boarding is chaotic for economy, with everyone mobbing around the entrance. Having people board in subsets, beyond just 1st class and people needing assistance would be helpful. It makes the entire airport gate areas hard to maneuver around for other people as each plane loads, and it stresses out the group waiting to get on the plane."

Plussat: "Crew, food and comfort was good"
Miinukset: "Nothing"

Plussat: "Was very courteous and helpful though out the trip"

Plussat: "Nothing"
Miinukset: "Gate changed ast minute so we had to walk a long way to get to it with 3 kids. Airplane with no entertainment at all. Also the worst was getting to Beirut without 2 of our bags. We got one of them 1 day later and the second 5 days after. When we got the second bag few of our things were gone."

Miinukset: "I didn't fly with Lufthansa...n I didn't fly to Frankfurt..right now I'm in Zurich...Switzerland..."

Plussat: "Flight attendants were personable"
Miinukset: "Both legs of flight were late"

Plussat: "Equipment, crew"
Miinukset: "The boarding of the plane was disorganized."

Plussat: "I did get my meal request for the 2nd leg."

Miinukset: "During the main meal many many passengers had no option for the main dish.. Only vegetarian dish! Many passengers didn't eat."

Plussat: "Service, food, on time, everything that counts was in place."

Plussat: "Telling you you're stupid"
Miinukset: "getting too many emails about a flight that I've never took"

Plussat: "food was excellent"
Miinukset: "no 'breakfast' specifically, other snack items were available"

Plussat: "Nothing!"

Plussat: "Service, etc was great"
Miinukset: "There was so little leg room on the transatlantic fight that I could not even cross my legs in front of me. And I am a petite woman. My poor husband (thin and tall) could barely fit in his seat"

Miinukset: "The food was a bit over cooked and dry but overall excellent service."

Plussat: "The crew was fantastic and very kind the entire flight."
Miinukset: "We left nearly two hours late (all the while sitting on the plane) and once we finally got to Newark airport nearly the entire plane waited almost two hours to get our luggage."

Plussat: "Very polite and patient staff. They are getting professional. The food is great for airline food. Very comfortable. But the movie touch screens need improvement."
Miinukset: "Touch screens need improvement."

Plussat: "Had a very comfortable journey. Nice and friendly crew. Amenities at Frankfurt were excellent."

Plussat: "Good plane and service"
Miinukset: "Ticket check in was unclear, apparently we had to verify our tickets at the gate but there was no sign or previous instruction from the check in counter. I waited through the boarding line only to be told to first verify my ticket. My bags were lost on the Madrid to frankfurt flight, the first part. Unacceptable, if the airline can not schedule flights at their own hub that guarantee swift transfer it us pathetic."

Plussat: "The crew - seemed very amenable and pleasant on this flight. One helped me move to effectively solve the acute posture problem."
Miinukset: "The seat - window by request, but it was in front of an emergency exit The seat - is jammed in - very tight - could not put it back to relax, and could not relax my left side by the window. My left shoulder and arm and left hip started hurting - couldn't sleep - took 2 days to get rid of the numbness in my arm. I asked to move, and it became obvious that there were many empty seats in the next section behind. I moved, and my comfort improved. Why was I given such a posture killer - especially on such a very long flight with seats to spare?"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Miinukset: "Staff at the gate were rude"

Miinukset: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Plussat: "Nothing"
Miinukset: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Our flight attendants were very kind and caring, and we landed safely in Budapest. The kids even had the chance to talk to the pilot/co-pilot before getting out of plane, they really loved it. Thank you!"

Plussat: "Lufthansa over Thomas Cook any day"
Miinukset: "Nothing"

Plussat: "my favorite airline"

Plussat: "Left on time"
Miinukset: "Full plane"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Miinukset: "The flight was a replacement for a cancelled flight. In addition to this, it was delayed. The flight attendants did not compensate for our inconvenience and were not very friendly or available in general. The incoming flight had been delayed by hours, with boarding and deplaning and a very bad attitude."

Miinukset: "There is never enough room in coach. The food was TERRIBLE."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "everything excellent overall"
Miinukset: "I didn't like the service in the moroccan airport form the security and also the crew at the check in, they are very bad"

Plussat: "Crew was friendly and attentive, food was delicious and served on time"