Etsi halvat lennot reitille Triestestä $[81-Suomeen

Plussat: "Crew was very nice"
Miinukset: "The aisle between seats are too small. The carts and people can barely make it through. Aisle passengers always get bumped making it a long flight."

Plussat: "Nice people"
Miinukset: "Some games for kids"

Plussat: "The crew was fantastic, never bothered sleeping people, and had a great trip."
Miinukset: "Nothing, best transatlantic flight I’ve had so far honestly."

Miinukset: "The flight was cancelled and rescheduled for tomorrow same time due to bad weather. I had a child with me and it took 2.5 hours for us in the airport to get a hotel and taxi for night stay and I reached at 0030 at night. The lufthansa staff was not helpful at the start. I will missed a meeting for"

Miinukset: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Plussat: "More space for the kids!!"

Plussat: "I like how the crew was friendly"

Miinukset: "Entertainment didn’t work"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "On our layover in Munich, we were at our gate, then noticed about 30 minutes prior to boarding that they’d moved us to another gate quite far away, so we hurried to the new gate, only to discover the change was an error, and we had to run back to our original gate. Made it, but annoyed."

Miinukset: "Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!"

Plussat: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "On the airline website the price of the ticket was $3000 and I bought it for $750 on Kayak, I expected delays, cancellations or something to go wrong and justify that price drop. Nothing of that sort happened! It was a comfortable and on time trip with no problems!"
Miinukset: "Nothing!"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Miinukset: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."

Miinukset: "The flight never took off after 3 hours on board on the tarmac. There was poor communication from the staff at the airport and no compensation from Lufthansa."

Plussat: "Drinks and sandwich offered"
Miinukset: "Very very hot inside. Late departure and no organized on boarding process. Usually Lufthansa is outstanding!"

Plussat: "The flight was nice and the people were friendly and good"
Miinukset: "My stroller’s leg got broken and I did report"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Food, drink, viewing options on the personal monitor."
Miinukset: "The seats are terrible! Too small and way too close together!"

Plussat: "Crew was kind and friendly. The touch screens were responsive and easy to use."
Miinukset: "The food was a bit disappointing. It would be great if the bread rolls could be heated up and the pasta dishes be made more interesting."

Miinukset: "The flight was late."

Miinukset: "Check in was very poor and took entirely too long"

Plussat: "Nothing"
Miinukset: "We missed the conection flight....."

Plussat: "Wasn’t Lufthansa, was Singapore Airline from Ny to Frankfurt.Was excellent definitely."

Miinukset: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"

Plussat: "I love Lufthansa! Great service, comfortable, warm towels before meals served with real silverware. Amazing!"
Miinukset: "Service! Comfort!!"

Plussat: "Food is provided"
Miinukset: "Delayed 6 hours on the plane"

Plussat: "Crew is very friendly, seats are extremely comfortable and good room overall, comfortable flight."
Miinukset: "Hi, To be honest, it was embarrassing to serve that dish on such a major airline. Chicken with bbq sauce and corn or something like that. Was distasteful I couldn’t take more than 2 small bites."

Plussat: "They’re very polite persons"
Miinukset: "The way they treat people"

Plussat: "All worked as expected"
Miinukset: "No remarks to make"

Plussat: "The Staff"
Miinukset: "Nothing"

Plussat: "While seat did give more leg room, we were still squashed. the guy next to me was a little on the heavy side and he could barely fit in the seat. We had no place to put our arms."
Miinukset: "we had to go down stairs to gain access to plane; they waited forever to board. supper selections were mediocre at best."

Plussat: "Very friendly staff and food was delicious."
Miinukset: "I had to run from Terninal A to Z to make this flight since our first flight was delayed arriving due to weather. As a result, my luggage didn't make it to my destination."

Miinukset: "The airplane was very late, so I didn't make it to my connecting flight."

Plussat: "Nothing"
Miinukset: "Istanbul-frankfurt airline 2 hours delayed,that way miss a flight Frankfurt-toronto we said Lufthansa officer,officer said other flight tomorrow morning, final,no hotel,no flight,my wife and two kids sleep on the chair,perfect right"

Plussat: "As always, Lufthansa provides a great flight experience. Attentive crew, clean seats, and good leg room. Will fly Lufthansa again and again."
Miinukset: "Food wasn't as good as last year. Not bad, just not as good."

Plussat: "Safety and ease of flying- cleanliness too"
Miinukset: "No food at all! The system for getting food was unclear."

Miinukset: "Meals served in the 2nd flight wasnt up to the mark."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "The food and beverage options are always good when flying international. Having the restrooms located below the passenger deck is definitely an improvement when considering overall traveling comfort, specifically for the people that are seated next to the restrooms."
Miinukset: "There are way too many announcements that interrupt the viewing and listening of entertainment. In lieu of announcing redundant information about customs, the weather, arrival time, safety, etc., why not offer that as information that can be provided on the screen and in the primary language of the listener so everyone isn't forced to listen to the same lengthy message twice? I'm sure the Lufthansa Customer Service Dept. has and is considering other alternatives, I'm just reiterating the obvious."

Plussat: "It was perfect"

Plussat: "I loved being upgraded to premium economy"

Plussat: "They didn't charge me for my surfboards which was great. It was my only check-on bag and under two meters and that should be free on every airline. Flight attendants were very nice and professional. I gave the food 5 stars based on other airline food, I'm not expecting restaurant quality at 37,000'. Movie selection was adequate for me, although I've seen some complaints in the reviews here."
Miinukset: "It was a little tricky checking in on my phone. The check email reminder didn't carry the info I needed to check in which required extra searching and copying and pasting. That experience could be streamlined. There was group confusion when being directed to board the plane on two flights."

Miinukset: "I had a business class seat but it was really more like premium economy for other airlines, but with lower quality. Food, especially for business clsss was not very good. The person next to me flies with them often and pre-requested gluten free but they didn't have anything for her. The seats were not clean with a leftover tissue and apple core from a previous flight. Lufthansa is now my last resort option when flying to and from Europe."

Plussat: "Great leg room for economy class, polite and courteous staff"

Plussat: "On time, clean, helpful"
Miinukset: "Not enough leg room"

Miinukset: "Friendlier crews"

Plussat: "The seats were so comfortable"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "Decent price for economy comfort seat, 4A."
Miinukset: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Plussat: "Very professional"
Miinukset: "Lost luggage"

Plussat: "No delay and nice staff"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plussat: "Crew was friendly"
Miinukset: "Passenger who needed wheelchair assistance it took KLM 50 minutes to get him off plane which delayed our boarding. KLM not prepared to handle passengers with needs"

Miinukset: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Plussat: "Just the cabin crew being nice"
Miinukset: "Punctuality KLM is always late"

Plussat: "KLM staff is great"

Plussat: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Miinukset: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Miinukset: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Flying with KLM is a pleasure"

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Plussat: "Good flight, arriving well on time."

Plussat: "I slept pretty much the whole time"

Miinukset: "Didn’t happen."

Plussat: "Travel on Crostian Airlines did not pappen. KLM flight to Munich was cancelled and I was rescheduled on Air Setbia to Belgrade, the Split."
Miinukset: "That it didn’t happen."

Plussat: "Arrived Early!"
Miinukset: "Left Late :-)"

Plussat: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Miinukset: "there was no lounge close to our departure gate"

Plussat: "Fabulous trip with friendly, helpful staff"
Miinukset: "Nothing"

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Food was just fine, movie selection very good"
Miinukset: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plussat: "Nothing"
Miinukset: "Super delayed. Could have fixed the issue BEFORE we were sitting on tha plane for TWO hours"

Plussat: "Good Experience"
Miinukset: "Nothing much"

Plussat: "Decent seat size. Sorta slept the whole flight."

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Plussat: "The food was excelent"
Miinukset: "I have to pay to pay a little more confort"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "Good efficient flight crew friendly and helpful"

Plussat: "Service provided by the staff"
Miinukset: "The navigation of the entertainment system is not very friendly"

Plussat: "Flight was delayed for three hours and was a very stressful flight"
Miinukset: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "From downloading the KLM app to the final touchdown of my final flight, everything was an ease, checking in, the option to change my seat, the service received was great."
Miinukset: "The ability to state a seat or meal preference within the app would be good but otherwise all was good."

Plussat: "The included snacks and the seats."
Miinukset: "Nothing."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "Nothing"
Miinukset: "Service and attitude"

Plussat: "Chek-in"
Miinukset: "The food"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "The flight was on time and it was not crowded"

Plussat: "The flight and boarding was on time. Also the plane was really nice and clean"
Miinukset: "No entertainment"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "Great service, pleasant flight"

Plussat: "HORRIBLE@@@@@@@@@@@@@@@@"
Miinukset: "You never confirmed and in fact showed it as not booked!!!!!!"

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "Crew was exceptional! Flight was comfortable. They provided slippers, a blanket and pillow for everyone. 2 meals and a snack for our 12 hour flight. Entertainment was varied and good. Overall great flight!"

Plussat: "Don’t dare travel as two people and hope to seat together . You cant pick your seats during check in, they pick for you ... SMH"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Friendly staff"

Plussat: "I gave it a 10 as the flight itself was very good, as have been all of my Aeroflot flights. More comfortable seats than most airlines, attentive and kind stewardesses, a very good flight, and good food. They even pass out sleep masks, slippers, and have personal toothbrush and toothpaste kits available in the bathroom. Much better than most American airlines."
Miinukset: "However, the ticketing and boarding personel at JFK are no longer the former polite and efficient Russian-speaking staff, and I wonder if this is a forced change due to JFK union rules? They are now native New Yorkers of various ethnic groups, like random JFK personnel, but not one of them ticketing us in the late evening spoke Russian! I saw several Russians struggling to try to get them to understand ticketing problems, and one older woman burst into tears, thinking they were telling her she couldn't get on the plane. The woman at the desk just coldly held up her hands in an X, gesturing her to get away. Please go back to the native Russian-language speakers. I didn't know if these were really Aeroflot employees, so didn't give a low rating as the flight itself was great. Also, when they lined us up to get on the plane it was four lines, with no instruction and no signs, even in English as to what the lines were for-- we were simply lined up like cattle, and after shoving me from one line to the next, with no explanation, even in English, finally herded us on the plane. It was a dehumanizing experience."

Plussat: "The service in the flight."
Miinukset: "I had problem with entertainment system because I could see any images on the screen and they couldn't fix it. For 12 hours flight it was not fun."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "The crew had no smile, neither a hospitable attitude. The food in the second meal seemed stale. I did not finish the meal for fear of getting sick. The entertainment system was the slowest I have ever used in my life. The glass holder for my seat was broken. It took me 7-8 times calling assistance that someone finally came, which took at least 40 minutes. And last but not the least there was water dripping on the passenger next to me."

Plussat: "great professionalism and comfort"

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Very friendly and helpful staff"

Plussat: ",very good servis"
Miinukset: "Clode"

Plussat: "Fast and attentive service"

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "Nice friendly crew, good flight over all."
Miinukset: "Seat very small and not comfortable"

Miinukset: "Did not switch the lights for a long time after ate."

Plussat: "The flight services were good, on time, and efficient!"

Plussat: "i arrived -6 hours ago and i dont have my kuggage in a 1:30 hour fly! why did i pay the insurance for?"

Plussat: "Quick flight without delays on both legs."
Miinukset: "Food on the second leg. Stewardess were unfriendly..."

Plussat: "Good crew, good airplane"
Miinukset: "Nothing"

Plussat: "Crew was friendly and helpful"
Miinukset: "Boarding was messy"

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Plussat: "Flight was on time. Crew was nice and food was OK. Nothing exceptional, but would have no problems flying with them again."

Miinukset: "Bag did not make it, now I am stuck sitting at my hotel waiting for it to arrive, they have not called or emailed with any updates and I am wasting get my vacation waiting."

Plussat: "Nothing!"
Miinukset: "Crew didn't offer beverages!"

Plussat: "Very good entertainment, and usually good food"

Miinukset: "Our flight left late causing us to miss our connection in Moscow. Because of the missed connection, we also missed at least a half day of being able to tour and enjoy Barcelona. Additionally, the flight attendants were not very friendly. The one person who seemed helpful was the woman at the Moscow airport who allowed us to use the phone to contact our hotel in Barcelona to let them know we would be arriving extremely late."

Plussat: "The seats were comfortable..the crew was awesome and polite...got to and from with no problems at all..this was my first overseas trip..I will definitely be using Aeroflot again in the future.....great trip"
Miinukset: "There was nothing to complain about on my trip...."

Plussat: "Crew, smooth flight"
Miinukset: "Kosher food from Moscow to Ben gurion was not good, also, baggage delays (waited in airport for over three hours after flight to be told that our last piece of special luggage did not arrive on our flight- also took a long time for us to be informed of this), no tv at all and had no sense of time to destination"

Plussat: "The entertainment was great keeping recent movies."
Miinukset: "We were 4 hours late and it was not very well communicated while we were at the gate. Once I arrived in Moscow my gate was changed with out being advised either and I almost missed my connecting flight."

Plussat: "Excellent crew and food!"
Miinukset: "I liked everything in this trip with finnair"

Miinukset: "Tight seats. Problem with economy class in all airplanes."

Miinukset: "The bread... my GOD, who can eat this??"

Plussat: "crews were nice. smooth take off and landing"

Plussat: "Boarded fast"
Miinukset: "Hours of flight"

Plussat: "Food was great, seat was amazing"
Miinukset: "Boarding was done by bus and it took too long and it want comfortable"

Plussat: ":("
Miinukset: ":("

Plussat: "Good crew. No crying or screaming children is always good. Dinner was decent & nice that it comes with a glass of wine if you wish."
Miinukset: "Packed in a sardine can for 9 hours is not fun. Being bussed out to a remote location for a wide bodied plane is crazy. At least at ORD we had a gate."

Miinukset: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Plussat: "Everything very professional and high quality."
Miinukset: "The queue for the check-in / bagagge drop-off took almost an hour; only towards the end a second regular counter (besides the premium) was opened."

Miinukset: "Not over selling the flight so passengers can make it home as they plan"

Miinukset: "The flight was late. They lost my luggage! No time to take the food. Very bad experience"

Plussat: "The crew was friendly and helpful."
Miinukset: "I was in seat 35G. The space under the seat in front of me was very small, and it was nearly impossible to get to my bag when the person in front of me reclined. Also, the young boy sitting behind me was kicking the seat throughout most of the flight. Not your fault, but it was pretty crappy."

Miinukset: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Plussat: "In flight crew is really nice and respectful, seats were comfortable, clean bathrooms, in flight entertainment is good."
Miinukset: "Boarding at Lisbon airport was one of the worst experiences. Passengers were asked to line up at least 30 minutes before boarding started and it was hot in the terminal. As boarding started, passengers were split into groups by boarding zones...premium passengers boarded first as expected, then people with small bags. This is where the problem was because a group of four passengers who had one small bag (that could fit under seat) were allowed to go before passengers in boarding zones A/B. The whole idea is people who could fit bags under their seat would board first, but the tap team made a mess and allowed many passengers with large bags in as well. I was one of the last ones to be boarded and stranded on the line for over 40 minutes with my backpack...after traveling for a month and being delayed in Rome, last thing you want is stupid mistakes like this to cause you stress."

Miinukset: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."

Plussat: "There is enough space between seats. Good selection of movies."
Miinukset: "Luanda personnel refused to check luggage lad to mxp even when the other flight was also TAP. We had to pick up luggage and recheck in LIS."

Miinukset: "late flight lost my connection"

Miinukset: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Miinukset: "2 hours late, problems with entertainment, bad service at chack-in"

Miinukset: "TAP Airlines stranded us in Lisbon. They were late flying us from Vienna to Lisbon and then canceled our seats on our connection to JFK. Instead, they rebooked us on the next day's flight a full 24 hours after, refusing to rebook us on earlier flights on other carriers. Their customer service was as bad as I've ever experienced. Multiple agents admitted their company is terrible and doesn't care about its customers. The indifference to our situation was surreal. Lesson learned."

Plussat: "You can charge your devices (only in one plains from London to Portugal)"
Miinukset: "Cabin crew were far from welcoming when dealing with the African passengers (including me though I'm Spanish) the food was a disgrace On a 5 hour flight to Accra there was no entrainment, the chairs were incredibly uncomfortable and you could not even charge your devices... The food arrive way too early. I believe the airline has put less of an effort on these planes due to the nature of the passengers... I have been traveling for 20 years and I never felt so disappointed by an airline... I will not use this airline ever again"

Miinukset: "Slow delivery of bags in Lisbon"

Plussat: "Flight was only 15 minutes late"
Miinukset: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."

Plussat: "Same as previous flight"
Miinukset: "Same as previous flight"

Plussat: "Very smooth"

Plussat: "I like the flight per se and the crew attention"
Miinukset: "The boarding process. It was slow, disorganized, didn't take off on time and some people were rude including the searching process that I enter voluntarily because nobody directed me. I when you schedule a flight you should try to take off on time because it can be disruptive for everyone. And when you sell discount tickets at least say you are going to charge 45 dollars for the bag... i wouldn't purchase any discount offer"

Miinukset: "Purchased tickets that included one bag each for our international flight. But at ckeckin they "couldn't find it in the computer", so charged 45 Euro ($50) per bag. The checkin lady was quite distraught about this, but charge they did. In our reservation there is no indication of what fare level (they have about five) has been purchased. Beware!"

Plussat: "Nice crew."
Miinukset: "Entertainment. Small spaces."

Plussat: "I like everything the trip as very good very safety all the best i want to book again next year thank you."
Miinukset: "What i dont like the Chargers for the lugage im supriised i have travel a lot and never paid extra for lugage ? Maria"

Miinukset: "Flight to LIS was delayed 2.5 hours, missed BCN flight. I was given a new flight, but boardng pass was canceled at gate. I'm stranded!"

Plussat: "People were very nice that worked on the flight. Smooth flight."
Miinukset: "Seats were hard as a rock"

Miinukset: "They were lying about a supposed compensation for denied boarding which was supposed to be handed out in Lisbon. I didn't expect this behavior from grown up people, and such a company in Europe. TAP should be excluded from star alliance."

Plussat: "The only airline that makes me feel like a human being and not a piece of baggage. Very comfortable seating with good legroom for tall people like me. Attendants treat you with respect and are responsive to requests."
Miinukset: "Gate number was different from what was on my ticket and the tv screen at the original gate didn't indicate where the new gate was supposed to be. Don't need that kind of stress when traveling!"

Plussat: "Flight was on time and landed safely."
Miinukset: "Boarding was quite chaotic. Seats were very cramped."

Plussat: "In the air excellent"
Miinukset: "On the ground, poor communication"

Plussat: "The crew was exceptional. Very, very friendly and professional. It stood out."
Miinukset: "The airplane was pretty old and it's time for a makeover."

Miinukset: "Smooth flight food pilotes"

Plussat: "The seats were very comfortable and there was a n extensive selection of great movies to choose from."
Miinukset: "There were 2 screaming children in the row next to me. The parents did not handle themselves well. On the brightside, the crew did everything they could to help better the situation."

Miinukset: "I was so dissatisfied with the customer service and lack of help provided after a FULL and LARGE flight was cancelled to Lisbon (then ultimately to Rome for me). I would like a FULL refund for my flight plus my miles accredited to my account for the full trip to Rome."

Plussat: "Plane wasn't fully booked so the seating was more comfortable."

Miinukset: "bought a business class upgrade -- no extra leg space, no larger seats, were out of vegetarian option"

Miinukset: "childs crying, no sleep, but what can we do right?"

Plussat: "Friendly service, with the exception of having to request a drink repeatedly (i finally gave up, got up and went to the back of the plane myself for water). Despite the tight connection times, made each flight and luggage came out quickly."
Miinukset: "The seats on the transatlantic flight were small and cramped. Lucky to have had an open seat next to me on the return. No entertainment on Lisbon/ Milan flights."

Plussat: "The crew were very friendly and relaxed even though there was a delay."

Plussat: "Easy check in and bag handling"
Miinukset: "N/a"

Plussat: "Generally good and professional."
Miinukset: "One washroom was permanent;y dirty because the FLUSH mechanism wasn't performing well. Another washroom was permanently locked - causing higher traffic in the remaining washrooms."

Miinukset: "this was a very last minute flight to return home. It was cancelled within hours. I am very disappointed."

Plussat: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Miinukset: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Plussat: "Once we were boarded, everything went fairly smoothly. The cabin staff are not rude, however they are just there to serve food and drinks, and are totally uninvolved and unwilling to enforce any rules."
Miinukset: "TAP is notorious for delaying departures, and both times I have flown with them, the flights have been delayed at least an hour. Their boarding procedure is also unorganized and often frustrating. The food is terrible. Don't eat the beef stew with Madeira sauce. It's like dog food."

Plussat: "Food was great! Space between seats was perfect."
Miinukset: "Nothing."

Plussat: "Good flight, boarded and left on time. Food and service were fine."
Miinukset: "My entertainment system at my seat kept freezing. Would have used it throughout the flight but was only able to watch one movie. Reset attempts occurred but eventually I gave up."

Plussat: "We were shuttled to the plane then the plane wasn't ready, so the bus took us back. We just stood on the bus by the gate for a good 20min. Then went back to the plane again. This time it was ready for boarding. I don't understand why they took us if the plane was ready. Once we were there why did we go back to the gate again?? Get it together TAP. My first and only experience and it wasn't a good one."

Plussat: "On time, good service."