Etsi halvat lennot välille Turku - Barcelonan lentoasema (El Prat)

Plussat: Good service, good connection in Riga! Perfectly on time!

Plussat: Newer plane.

Miinukset: The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it.

Plussat: Everything was excellent

Miinukset: Nothing. All was good

Plussat: Food offered on flight even though short trip

Miinukset: Was delayed so being on time

Plussat: Crew was great.

Miinukset: Delay of almost 24 hours.

Miinukset: Boarding began 25 min after the indicated time. Huge crowd of people (big Airbus 330) was standing in the corridor in some kind of disorganized manner. Priority entrance was open, but then another 20-25 min in the closed waiting area, some kind of hoarder. Only then the mixture of all passengers was let through the sleeve to the plane. Why bother about Priority? Plane arrive in NYC 35 min late. Many transit passengers worried about their connecting flights.

Plussat: The crew were professional and courteous

Miinukset: Nothing, as it’s a short flight!

Plussat: Clean less of the plane

Miinukset: Entertainment system did not work at all

Miinukset: Perfect

Plussat: Crew was really wonderful

Miinukset: Seats were not comfortable and the food was terrible

Plussat: Plane was awesome and comfortable

Miinukset: Delayed without updates for hours

Plussat: Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do.

Miinukset: Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over.

Plussat: Good crew, as usual with Air France.

Miinukset: Old plane with very lousy seats for a super expensive business class. Super slow check in and overall process till boarding because of lack of ground staff compared to passenger volumes

Plussat: Crew great.

Miinukset: See above.

Miinukset: boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups.

Plussat: Kayak would not allow me to change the ticket - referred me to FlyUs. Horrible customer service. I needed to return on Sat Jun 15 not Sun Jun 16. Would not give refund (i agreed to that when buying) but would not refund the tax, which i feel legally they have to do.

Miinukset: Won't be using FlyUs or Kayak again for future purchases. Will go to the airlines directly. Too much red tape and horrible customer service for me to do this anymore. I fly a lot and have over 20,000 miles with Kayak, but those days are over.

Plussat: The crew were very friendly and caring and really on top of things.

Miinukset: The food was pretty basic/bland. The exception was the pancakes, which were very tasty.

Plussat: The large amount of entertainment to choose from was very nice.

Miinukset: Timeliness and comfort in seats could be better.

Plussat: The seats were comfortable

Miinukset: The food could be better