Etsi halvat lennot välille Washington Reagan-National - Turku

Miinukset: "When we checked in for the return flight in CPH we learned that our return ticket was “light” ie it did not include luggage. we were not informed about this, we did not request a ‘light” return ticket, and...why would we when we checked luggage flying over? We’d like the usd100 refunded"

Plussat: "Two hour flight and they served a delicious meal that was included? Unheard of! Amazing!"

Plussat: "Easy, efficient"
Miinukset: "Entertainment, food, comfort"

Miinukset: ""sporty" landing in Washington :)"

Plussat: "Nice crew! New A320!"
Miinukset: "One automat in the boarding area was malfunctioning and the lady working just gasped and looked bored. But we was seated in time anyway."

Miinukset: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Plussat: "Nothing, SAD were so incredibly cruel and nasty and even laughed at us after we got stranded in Copenhagen. 40 hours of traveling, 2 small children, and the sas ticket people laughed at us and refused to help us, even after we agreed to pay THREE TIMES our original fair."

Plussat: "entertainment in the back of the front seat with great choice of movies"
Miinukset: "I would have liked to have had the chance to purchase a better seat. When I asked about it at check-in the plane was full. So I was squeezed in the middle section which made it quite uncomfortable, especially if you have to get up more frequently as an older person, but your neighbor is asleep. A notification about the possibilities for seat purchases would have been great!"

Plussat: "No problems. I was satisfied"

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "Flight arrived on time. No issues."
Miinukset: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."

Plussat: "Crew, food"
Miinukset: "Boarding could have been smoother. Entertainment system could have a better selection of movies and tv programs"

Plussat: "People were very kind. The food was terrific!"
Miinukset: "The entertainment system was slow."

Miinukset: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Miinukset: "It was exceptionally on time. Very informative captain without being chatty. Crew was efficient but not very friendly. Food was tasty and sufficient."

Plussat: "The comfort and technology on the aircraft."
Miinukset: "NA"

Plussat: "I liked the high-tech adjustment on the seats but i am 6ft2, 200 lbs (in good shape) and I have Parkinson's disease. The seat was just not roomy enough and I had to get up at least once an hour."
Miinukset: "The crew was very understanding and kind. The aft head was very limited in space too. A little more room would have been most welcome."

Plussat: "I liked the movie selection! I also like the spacious size of our seats! There was just the right amount of leg room for the time of the flight. Also, the meals were served in a timely manner!"
Miinukset: "The breakfast entree was salty and a beverage was not served with our meal. The gap between the entree was too long for enjoymenty. My friends and I were thirsty when we were eatinmg. Also, the wine selections were not the standard fan favorite. Not many enjoy Zinfandel or the white wine they were serving."

Miinukset: "Food was really, really bad. Only one very bad choice ignoring health conditions of different passengers."

Plussat: "easy board, timely departure & nice tea :)"
Miinukset: "seats were small and a bit dirty"

Plussat: "Power in the seats!"
Miinukset: "That plane was so hot!"

Miinukset: "Lost baggage, while arrived and departure in neighbor gates in Copenhagen. After 2 days still no baggage"

Plussat: "Will choose SAS again."
Miinukset: "WiFi didn't work and movie selection could be a bit better. That's all."

Plussat: "Flight attendants kind and helpful. Boarding from both sides of the aircraft made it easier to get situated."
Miinukset: "Full Flight was very hot and cramped. not sure if the AC was broken, but no effort was made to cool the cabin despite my requests. This made for a very sweaty, uncomfortable flight"

Plussat: "The food"

Plussat: "The food was very good surprisingly"
Miinukset: "Again the seats are too tight and they should not be allowed to recline"

Plussat: "t"

Miinukset: "Seats very narrow and tight."

Plussat: "I liked the movie quality and overall order of the stuff and the flight."
Miinukset: "Since when do I have to pay for wine? :( Also, too few movie choices."

Plussat: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Plussat: "The service was terrific and the flight was quick and easy."
Miinukset: "Geneva airport was a zoo! Oslo was very nice."

Plussat: "Nothing."
Miinukset: "Flight was cancelled upon check in without any prior notice. Was forced to wait three hours in line for them to reroute to flight twelve hours later. Staff was rude, unapologetic, demanding and incompetent the entire time. Flight was packed, uncomfortable and smelled terrible. Flight was rough, landing was rough. Terrible airline."

Plussat: "Quick flight easy on and off."

Plussat: "Fast bording. All good, no problems."
Miinukset: "Online check-in with just 24h before the flight. Can be a problem if you are travelling"

Miinukset: "Staff was not properly trained in flight protocols."

Miinukset: "Same as above"

Plussat: "awfully glad I was on SAS instead of Lufthansa, which had a surprise strike"

Plussat: "The overall experience was good. The fights in there selves were cool."
Miinukset: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Miinukset: "Seats are allowed to recline to far. When you are sitting behind someone who has reclined their seat you have no room"

Plussat: "Good entertainment options on board. Helpful crew and good snacks."
Miinukset: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Plussat: "Food and movies were great!"
Miinukset: "Couldn't afford a seat with leg space."

Miinukset: "I missed my flight due to car troubles and has been very difficult in trying to get a refund for my flight. SAS was very unhelpful at the airport I had to go to Delta and purchase and entirely new flight!"

Miinukset: "Only water or coffee/tea. Not even soda."

Plussat: "Wonderful service! Flight attendants kind and thoughtful. Once in terminal 5 (from terminal 1) a Sas gate agent escorted us to flight since our previous United flight was so late"

Miinukset: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."

Miinukset: "The fight was cancelled due to the on-going Swedish pilot strike."

Plussat: "Entertainment options great, crew very helpful"
Miinukset: "The gate switched last minute. The crew was late, as the reason for the delay"

Plussat: "Good selection of movies on the entertainment center."
Miinukset: "Drinks were overpriced $9.00 for a small bottle of wine and $3.00 for a coke Their was no choice of meals. The only offering was chicken curry, which I don't care for."

Plussat: "Everything went as planned, good terminal for connecting flights"