The plane was filthy again
It was planned to be a transit in Manchester, so no need of passport. Ryanair changed the terminal of the flight so, i needed a passport in the end, so impossible for me to take the plane. I had to buy another for the same day very espensive. So very stressful experience and really pissed about this kind of behaviour
Flight was delayed 2 hours no information given at boarding gate,
This company for nobody sending the invoice.This is tottaly wrong
Fast, good loads in and out, totally worth of price.
Smooth and on time. All perfect!
There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all.
Goo clean aircraft. Friendly crew,late departure,however most of the delay was made up. Only negative was standing for a long period on the apron waiting to board,especially as I have difficulty standing for any period of time.
Miinukset: "Food and drinks for free"
Plussat: "On time no depay. Peacefully flight"
Miinukset: "Price of ticket"
Plussat: "Friendliness of crew."
Miinukset: "The staff are snappy with the passengers - she tried to take my coffee away from me - this was my 4th flight in 36 hours so I needed to finish it so took it back quickly !!"
Miinukset: "Plane was late as most Ryanair flights in the afternoon are expected to be."
Plussat: "Quick boarding no air bridge"
Plussat: "Flights ran to time"
Miinukset: "Some passengers were taking phone calls when the safety demonstration was being done."
Plussat: "Left absolutely on the dot. Everything very clean and comfortable, crew very friendly and professional. That includes the Ryanair people in the airport who guided me (first time flying alone) to make sure I was doing everything right."
Plussat: "Price and punctually."
Miinukset: "As mentioned being separated by the “ random computer choice of seats. We were put rows apart both with empty seats either side of us, we fly lots and only Ryanair and Jet2 do this."
Miinukset: "Getting charged 220EUR to check in at the airport."
Plussat: "Nice peeps"
Miinukset: "Obnoxious passenger on board"
Plussat: "We managed to arrive."
Miinukset: "I disliked the lack of information about the delays, the poor facilities and extremely rude staff. It’s understandable that they’ve been working all day, but unfortunately this is the job they chose and I am paying for service of which I should be satisfied with."
Miinukset: "The almost two hr delay sitting on the plane then having to change planes."
Miinukset: "Being charged $50 a bag was not cool when the tix only cost $22"
Plussat: "It’s nice flying into Alicante where often those awful automatic passport machines give way to mails checks so much faster"
Plussat: "Flight was ahead of schedule! Cheap and efficient!"
Plussat: "not much"
Miinukset: "No room, knees hitting chair in front of you I'm 5'5". We had to pay $100 euros to get our boarding passes. This is a sham and no doubt they rake in tens of thousands by screwing people in this way. I'd fly another airline."
Plussat: "Nothing even though the advertised price was cheap by the time we added on all the other charges we could have flown with a more reputable airlines and it was not a deal by no means."
Miinukset: "Everything. Abrupt staff at check in and on board staff also had attitude.Seats where dirty .We stood outside to wait to board when the plane was not even there and lucky it was not raining as we would all have being soaked. I don't know why we had to stand outside in the cold when the plane was not ready."
Plussat: "Be on time Inform Offer discounts if so late"
Miinukset: "Very late, late + insufficient info about it, no entertainment no offer to reimburse/make good on it"
Miinukset: "Checked in online paid for checkin bag. Still charged for this but then told we didnt check in and charged another 50 euros each"
Plussat: "The price is right, but it cost $45 USD to check one piece of luggage. Flight was on time."
Miinukset: "There was one airport staff checking everyone in for the flight, so the wait was longer than one would like. Checking in one piece of luggage was $45 USD. Seats do not recline."
Plussat: "Everything went fine, boarding was super fast and efficient."
Miinukset: "Having a flight a bit later would be good, but besides that everything was fine."
Plussat: "The flight was on time"
Miinukset: "The boarding, I had priority boarding pass..I was so confused where to go"
Miinukset: "There was no priority boarding for families with small kids. And the lines were long to board."
Plussat: "Flight was on time"
Miinukset: "Pretty much everything else. They even charge extra if my wife and I want the privilege of sitting together."
Plussat: "I liked the price."
Miinukset: "I understand no meal on a 3 hour flight. However no water was offered. Also don't understand the check in fee. Had to go to desk anyway for visa check."
Plussat: "Crew's attention. Flight's punctuality and price."
Miinukset: "No entertainment on board."
Plussat: "We were lucky enough to get first row so seats were unexpectedly comfy. Cabin crew were kind to us, which is unusual with Ryanair. Time between landing and exiting the airport of Vitoria was about 2minutes, perfectly convenient."
Miinukset: "There was quite a lot of chaos on every single step of the flight: queue to board was disorganized and split; cabin luggage was moved, stored, removed, restored, and discussed about... In any case, the flight itself was fine."
Plussat: "Ticket price"
Miinukset: "Poor check in. The agent didn't know her job. Poor communication capability. In-flight Service slow. High price for water. Uncomfortable seats."
Plussat: "Boarding moved smoothly. Paid for priority...it was worth it!!"
Miinukset: "Charging 45 gbp just to check in in person when your website wouldn't let me check in beforehand was completely absurd. Not sure if I'll be flying Ryan air again."
Miinukset: "Last minute online check-in notice, if you miss it you have to pay a $45 fee (per person) upon check-in. First luggage is not free either ($45?), Boarding took two hours of waiting in line."
Miinukset: "I asked to have my ticket moved up two days which it was for a flight that wasn't full and was flying out in a hour but instead of using me to fill a seat and use my old ticket to sell they charged me a fee to change the date which was more than I originally paid for the first ticket then I had to pay for baggage wasn't included in my ticket like other airlines do. I was not the only one another guy at the counter was being charged extra for something stupid. He also stated he would not be doing business with Ryan Air again. I also will not recommend them to anyone. My flight was an hour late departing and we never were told why when I asked I was told don't worry about it in a very rude tone by the Flight attendant. During the flight it was more like a sales pitch over and over being asked if we wanted to buy refreshments instead of them being provided like other airlines. They also tried to sell me make up and perfume lastly they bothered us about donating to charities. It was a 1020pm-1120pm flight I would of loved to sleep or relax with it being so late not be hounded for money."
Plussat: "Had seat assignment with my husband. Short easy flight"
Miinukset: "Seats didn't adjust. Plane could have been cleaner"
Plussat: "I do not like the idea not able to take my hand luggage on the plane"
Plussat: "Now that I know how to do the booking, I would certainly use your airline again as I really appreciate the low fare."
Miinukset: "Buying the ticket online for the first time was confusing so I did not reserve a seat, pay for extra luggage or print out my boarding pass until almost too late. Please list the above much more clearly for first time users."