Firenze hotellit lähellä Basilica di San Lorenzo

Plussat: The bed was so comfy! And the free minibar was lovely for easy access to water and juice (and they restocked it every morning). The staff were friendly and they have a happy hour in the bar where you buy one drink and you get to have snacks with it!

Plussat: We loved everything about the property. It was extremely clean, the staff was great and it was in a great location.

Plussat: Location, prive VS quality and personnel warming seré the most value things

Miinukset: Nothing

Plussat: The staff was amazing and very very helpful. Room was great and clean. Location was perfect also

Miinukset: Nothing would gladly stay there again

Plussat: Every detail was perfect. From the smell of the incense when you walk into the hotel to the slippers and bathroom, huge rainfall shower, complimentary minibar and snacks, the extremely comfortable bed and pillows, and the welcome drink and happy hour snacks

Miinukset: The elevator is a bit small

Plussat: Great location. Very friendly and helpful staff. Comfortable and clean rooms. Great breakfast.

Miinukset: Bathroom products poor quality. Garbage like odour in the stairwells and near entrance to breakfast room.

Plussat: It was clean, modern, perfectly located, and had a very friendly staff.

Miinukset: There were some plumbing issues. The drain in the shower bubbles up water a few times a day and during the night, which was so noisy, it affected my sleep.

Plussat: Location, very clean, good staff, room met expectations, good. Quality toiletr

Miinukset: Just being picky the vanity mirror was broken and could not be used as it falls down when I use, bath salts were not replenished when used

Plussat: The room is beautiful modern with a bit of character, bathroom was big too so my husband and i had plenty of room to get ready. Location was perfect and took us only up to 15mins of walking maximum to get to all the top spots. Breakfast was amazing so much variety you almost wont need to get lunch cAuse you’ll be so full. The staff are super friendly they even surprised my husband with a birthday cake the morning we had breakfast without me mentioning a word which was soo sweet.

Miinukset: i liked everything it was perfect!

Plussat: All the little extra touches made our stay special. The desk staff were great and provided super restaurant recommendations. Rooms were really good - beds so comfy

Miinukset: Nothing - everything was great

Plussat: The staff was exceptional. I really felt like I was staying in a 5 star hotel. Everything in the hotel seemed to be new and I cannot find a single thing to complain about. I also loved the small touches like the gratis mini bar and bathroom accessories.

Plussat: Loved the location, friendliness and helpfulness of the staff, cleanliness of the hotel and room, the view from the rooftop pool....

Miinukset: Our family didn’t care for the artwork in the hotel and room. We would prefer something more classic/traditional.

Plussat: Beautiful property. Roof top bar/pool was excellent

Miinukset: Everything was fine

Plussat: Complete luxury - you get what you pay for. The rooms were beautiful and the view from the pool fantastic. 10 minutes from the central station.

Plussat: Location, quality, service, rooms

Plussat: Rooftop pool and bar, location

Plussat: Great location, great service, and excellent breakfast! Love that rooftop pool! The perfect place to watch the sunset over Florence!

Plussat: It was very clean and ideally situated

Miinukset: Bar was a pathetic excuse

Plussat: The location,The roof top pool,

Miinukset: The wi fi was average,which the kids hated.

Plussat: Great location, great pool, great bar, great breakfast.

Miinukset: Rooms were not sound proofed and we could hear quiet music next door and everything in the hallway. The beds also rolled far too easily and we're constantly shifting

Plussat: Location perfect, staff exceptional and good value for money for a splendid room and a wonderful city

Miinukset: Nothing

Plussat: The hotel location is super ! This hotel has the chance to offer a panoramic view of Firenze and the Cathedral while swimming! We had a beautiful room with a balcony and a very nice view on Firenze, bed was confortable. The staff is amazing, thank you for everything! We really enjoyed our stay at your hotel. We hope to be back super sooon !!!!

Plussat: I used the parking facility and it was good. They took the car to a secure parking and brought it back on the pre-arranged time. We got an upgrade that was very welcome and loved the room (Family suite), totally worth it and on the back side as i can imagine the square side could be noisy.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Spacious stylish rooms, quiet place. Staff very helpful. If you need to stay right in the center is beautiful location.

Plussat: Friendly staff, comfortable bed, great location and exceptional breakfast!!

Miinukset: Nothing

Plussat: Stylish, well decorated, central hotel in easy walking distance to all the tourist sites and in the shopping centre. The room was light and airy with good a/c and very clean. The beds are comfy, with good wardrobe space and 2 luggage racks for your suitcases. The breakfast was excellent, particularly the coffee. Good choice for hot and cold and I was there at 7am when the pastries were hot out of the oven. Staff are lovely and can't do enough for you. It might be a chain hotel but you would never guess from the outstanding customer service. Room Mate has become my hotel chain of choice.

Miinukset: The stairs from the front door to the 1st floor many people complained about. Personally I liked them as they are good exercise. There is a bell for the porter who will take your luggage. The other negative is like every other hotel the hairdryer you have to hold the button down. If you're like me and have thick hair which takes ages to dry, then you get thumb ache.

Plussat: Staff brilliant, location great, looked really nice, value for money

Plussat: Nice room, very helpful stuff. Amazing location.

Miinukset: Nothing.

Plussat: The bed was very comfortable and the location is central

Miinukset: WiFi was not working our entire stay in the room

Plussat: Great hotel, great breakfast

Plussat: Every thing.

Miinukset: Hot inside the corridors and the reading room..

Plussat: The best location and great size room

Plussat: Very well located, and the staff was very friendly.

Plussat: Complete New Renovation. Very nice done Breakfast room, RESTAURANT very stylish

Miinukset: Everything Fine

Plussat: Lovely period decorations in fabulous location in the historic center of Florence

Plussat: Very good staff, make you feel at home, especially Alfredo

Miinukset: Nothing

Plussat: The rooms are spacious with all the amenities needed. Staff are helpful and professional. They offered excellent restaurant recommendations.

Miinukset: Nothing

Plussat: Friendly staff, nice location, very clean rooms

Miinukset: A bit pricey.

Plussat: The staff at Helvetia Bristol could not have been warmer and more accommodating during my four night stay. Their warm welcomes and spot-on suggestions were greatly appreciated. I love this hotel and will definitely return. It is a historic boutique hotel (don't expect large rooms). The location cannot be beat in central Florence.

Miinukset: The rooms are small and in need of a little love (new carpet).

Plussat: Carlo the concierge was excellent!!

Miinukset: Nothing

Plussat: Elegant hotel in a great location

Miinukset: Nothing

Plussat: This is a beautiful, classic hotel, sumptuously appointed, but not over the top. The rooms are comfortable and clean. The staff is wonderful. The breakfasts are elegant. (Best croissants of our trip!) The location is perfect, close to everything. Wonderful in almost all respects, BUT . . .

Miinukset: The hotel has a problem with noise, especially on the Via del Pescioni side. We were on the second floor, and disturbed during the night by revelers in the street, but especially by the very loud noises of service vehicles starting about 6 am. The hotel must be aware of this, because they provided ear plugs (!) by the bedside. (We should have had the wits to read this ominous sign.) They moved us to a room on the other side for our second night. Avoid rooms overlooking the street! Also, there is no coffee machine in the rooms.

Plussat: Beautiful room, be very well equipped. Lovely restaurant. Food outstanding. Service throughout was exceptional.

Miinukset: The hotel is being refurbished so does not yet have a pool or spa, but that did not impact on our stay - in fact it probably meant we got a better price for the quality we enjoyed.

Plussat: Beautiful hotel in good location

Miinukset: Nothing

Plussat: Excellent location ,beautiful interior, and a level of service by all the staff which sets it apart.

Plussat: The friendly staff especially the front of house staff and the upstairs bar staff. The comfortable beds and the ease to get to the main attractions of Florence

Miinukset: Not much choice at breakfast

Plussat: Beautiful hotel, very helpful staff

Plussat: Location, staff at breakfast

Plussat: Great location, spacious room, comfortable bed and wonderful air-conditioning on one of the hottest days ever! The staff are very helpful and pleasant. The breakfast on the roof terrace is very nice, too.

Plussat: The location was great!

Miinukset: The bed was so hard and uncomfortable, the pillows were also terrible. It was that bad we found it hard to get to sleep and both have sore backs. The staff weren’t very friendly, ignoring us most the time. The breakfast very average. I would not recommend purely because of how bad the beds are!

Miinukset: Breakfast can be much better!

Plussat: Great location, excellent facilities and the view from the rooftop bar of the duomo were incredible.

Plussat: I thought the breakfast was very good and when the weather allowed the views of the Duomo from the breakfast terrace were fabulous

Plussat: The terrace on the topfloor in the evening.

Miinukset: The coffeeshop/bar. It's a different organisation and they were very uninterested.

Plussat: Medium

Miinukset: The bed

Plussat: Oli hyvä italialainen aamiainen. Hotellin terassilla, Upea näköala !!!!!! Rautatieltä lyhyt matka, mutta katutyöt vähän haittasi laukkujen vientiä. Taxi maksoi 8 € kun lähdin takaisin asemalle.

Miinukset: Kaikki erittäin hyvin, suosittelen.

Plussat: The hotel was clean, wifi worked well (but the pw was too long), good breakfast, polite staff, able to give a good advise for a restaurant. The location is also very good, just few minutes walk from the major touristic attractions.

Miinukset: Unfortunately the bed was too short and even if I could sleep, the quality of my sleep has suffered. The room was also rather small, no slippers in the room.