This is a beautiful, classic hotel, sumptuously appointed, but not over the top. The rooms are comfortable and clean. The staff is wonderful. The breakfasts are elegant. (Best croissants of our trip!) The location is perfect, close to everything. Wonderful in almost all respects, BUT . . . The hotel has a problem with noise, especially on the Via del Pescioni side. We were on the second floor, and disturbed during the night by revelers in the street, but especially by the very loud noises of service vehicles starting about 6 am. The hotel must be aware of this, because they provided ear plugs (!) by the bedside. (We should have had the wits to read this ominous sign.) They moved us to a room on the other side for our second night. Avoid rooms overlooking the street! Also, there is no coffee machine in the rooms.
Cappuccino. Staff was understanding. The rooms next to the street are noisy because of the late night bars and at this time of year you can't have AC in the rooms because one system works the entire building. If you are hot or uncomfortable you have to open a window which just lets the noise in. Street cleaners, and trash service comes by at 5am which is nuts! Breakfast was blah...Single room was a closet and horrible shower. Im in shape and didn't fit in the shower.
They offer the best breakfast buffet in the morning, excellent selection of eggs, rolls, pastries, fruits, cheeses, cereal etc and hot american coffee. The breakfast room is nicely decorated and service prompt and friendly. A great way to start your day. The rooms are very clean, bar/lounge area looks newly decorated and a nice place to enjoy an evening cocktail. Very friendly and accommodating staff.
location bathroom of the room was old and cold, not at the level of a 4 star
Best location Location and the room
The location was excellent the service was good and the rooms were small but high tec Location and the room
Excellent service from an outstanding staff. We were completely satisfied !
Very poor conditions in the rooms. Poor bedding and pillows are very hard. The windows overlook the bustling street, so it is impossible to sleep at night. In the shower is growing mold.
Loistava sijainti ydinkeskustassa. Tilavat huoneet ja toisessa huoneessamme oli erityisen iso ylellinen kylpyhuone. Erinomainen aamiaisbuffet. Koska Duomo on vieressä, kellojen soitto kuluu aamuvarhain.
Sijainti erinomainen! Aamiainen oli hyvä.