Firenze hotellit lähellä Fontana del Nettuno

Plussat: Nothing really ad I felt put off by hidden deception

Miinukset: Honest service as in telling me some toiletries were for sale at 189 euros which we unsuspecting used and got slammed innocently

Plussat: The Four Seasons in Florence has the most professional hotel team. The staff to guests ratio seems very high, which leads to a very well run hotel. This is one of our favourite hotels in the world. It’s in a great location, although it’s a large property it has the feeling of a well run boutique hotel. This is an exceptional hotel

Plussat: The best sevice ever!!! Incredible decor!!!

Miinukset: No milk with coffee machine in room

Plussat: Service Thoughtful, helpful always with a smile, here you are treated has a person

Miinukset: Nothing

Plussat: It is one of the most beautiful hotels I ever stayed in...garden is stunning.

Miinukset: Nothing

Plussat: Everything

Miinukset: Location was 15-20 walking from the center but thanks to the hotel providing a shuttle service.

Plussat: It is like staying in a museum, art gallery, and large park, all at the same time. Il Pilagio, the restaurant on premises, is excellent and has live music every night that is superb. Top notch place all the way.

Plussat: Helpful staff. Beautiful interior. Best cocktails on the city in lobby bar .

Miinukset: More options for breakfast

Plussat: We have stayed at this hotel every year for 4 years now - it is consistently brilliant - the staff are amazing - the hotel clean and beautiful..Can't fault it..and I'm a tough customer:)

Miinukset: Nothing!

Plussat: Everything.

Plussat: This is probably one of the best hotels we’ve stayed. The property and grounds are impeccable. The service is excellent and not over attentive to be intrusive. We enjoyed the short walk into central Firenze (to work off the lovely cuisine).

Miinukset: Very trivially, they didn’t clear the room service tray when doing the turn down service.

Plussat: Incredible experience all round.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Highly qualified, English-speaking staff. Room very clean and super comfortable. Great food and excellent breakfast buffet. Facilities are outstanding and the best is that you have a countryside feeling, while staying inside the city of Florence.

Miinukset: That it was fully booked and I couldn’t extend my stay!

Plussat: Smell in the lobby

Miinukset: The weather

Plussat: The look and feel of the room.

Miinukset: The bed was too hard.

Plussat: Beautiful property with great rooms and views directly on the Arno. Quiet & peaceful. Excellent food and service. Fantastic breakfast offering. Spa was amazing and so much enjoyed with a grotto hot pool, steam and sauna. Staff very friendly with great concierge services available. Shuttle bus and bicycles. Could not reccomend this hotel any higher - was best hotel of our entire trip stay and well worth the price. Wife was over the moon happy with this choice...

Plussat: Even though the location was a little bit from the center we loved it! we took the bicycles they had to offer and rode as a family into the center of town. It was great! The facility itself was beautifully decorated and the pool area was a bonus for the kids. Breakfast on the terrace was also a favorite.

Plussat: Wonderful property with excellent service and clean comfortable rooms!

Miinukset: Quaint resort

Plussat: Great staff. Interesting history.

Miinukset: We were there only one night. The room was probably typical by European standards, but small. Lovely boutique hotel.

Plussat: Nico at reception was extremely helpful and went out of his way to help up plan our day trips, made full use of the spa and found the bikes really helpful rather than paying for taxis in and out of the centre. A five minute walk away is a cool place where the locals hang out and eat pizza and drink beer... great spot!!

Plussat: The breakfast is excellent. There is no variety though from one day to the other. The staff are excellent.

Miinukset: The indoor and outdoor pools are too small. The hotel is a bit away from the city center. There is a shuttle in the hotel to the city center but it is 5 euros in every direction.

Plussat: The style of the hotel was decorated beautifully, it was relaxing and clean and the staff was extremely accommodating and friendly!

Miinukset: Sadly the spa was not working and we didn’t get to use it. It was the end of our trip and we were looking forward to that.

Plussat: Everything was great. The staff weren’t very friendly and kind . The location was great

Miinukset: Every thing the the staff , the rooms , and the view. But I wish if you can add some halal food in the menu.

Plussat: The swimming pools is nice!

Miinukset: The room is too simple

Plussat: The location of the hotel is ideal if you are looking to tour Florence walking. All the major attractions are within a 10 - 15 min walk from the hotel. The staff was very friendly and helpful. The lobby area and adjoining sitting rooms are very nice. The roof-top restaurant and terrace is fantastic and offered beautiful views. Their breakfast was awesome as well, offering various choices.

Miinukset: Our room faced an interior courtyard and was quite small and the bed was very hard and not very comfortable. Several of the wood flooring pieces were loose. The bathroom was very small - two people could not be in there at the same time. We had a peek at one of the exterior facing rooms and they appeared much more spacious. We were there for two nights and immediately following check-in we tried booking dinner on the roof-top restaurant but they were completely booked both evenings (I guess book well in advance). Valet parking at 45Euro's per night was a bit pricey as well.

Plussat: The breakfast options were great (continental style), coffee was perfect & the staff were very helpful during our stay. It was a fantastic experience for a couple while the rooms & decor echoed a renaissance past that we loved. Highly recommended & close to shops, transport & attractions

Plussat: great location, quiet, clean, staff excellent, breakfast very good

Miinukset: coffee at breakfast

Plussat: The locations is great because it is located within walking distance of all the major sites, the train station,many restaurants and the market.

Miinukset: They closed the rooftop restaurant/bar area for a paid event, shutting out and inconvenienced their regular hotel guests.

Miinukset: I found the front desk staff rude

Plussat: The free minibar is very nice.

Miinukset: Breakfast could be improved concerning quality of products.

Plussat: location, style, many wood in interior, comfortable bed

Miinukset: bathroom, breakfast, some old reception staff not very friendly

Plussat: The view from the restaurant on the rooftop is impeccable.

Miinukset: The room is tiny. And the staff who picked up phone calls was rude and unprofessional. Overpriced.

Plussat: location was good

Miinukset: The beds were extremely hard.

Plussat: Less than 5 minute walk from train station. Main attraction is about 10 minute walk. Breakfast has a great view of the city. Breakfast has variety for everyone one. Go have a drink on the balcony.

Plussat: The views and terrace

Plussat: Lovely peaceful location but close enough to the city to walk in. We were well looked after.

Miinukset: All good.

Plussat: Perfect located, Nice rooms and friendly staff

Plussat: Great location Great Servive! Great staff

Miinukset: Was wonderful Only thing some guests should not walk around in the hotel in their bathingsuits! That makes it look shabby The hotel is wonderful

Plussat: Location was +/- 20 minutes by foot from the center of Florence. The restaurant at Park Palace is very good, you can eat snacks at noon and hot meals in the evening at normal price. Breakfast is fine, you have enough fresh fruit every day. You can take bus 12 and 13, both stop at the hotel. Also the hop on hop off bus stops in front of the hotel. We loved the beautifull views of the hills, the hotel is at a height. Rooms are big enough, bathroom is spacious, we received towels for the pool. Hotel is clean and quite.

Miinukset: - Mosquitos : we have been bitten all 3 of us, we have each minimum 20 bites, horrible ! We had products against mosquitos (deet) but it didn't help. A waitress told us they're in the grass in the morning. But we were also bitten in the afternoon and in the evening. The hotel can do nothing about this of course, but it's very unpleasant. - To get to the centre of Florence by foot, the road is going down, but to get back by foot, the road is going up and we had 34 degrees in the afternoon… - Breakfast : the bread is rather dry and hard and the orange juice is not freshly made. Every day we had the same products at breakfast.

Plussat: Staff at the reception was not helpful at all. They were rude in fact. Restaurant closed very early and it was not possible to order food after 9 (!) Breakfast had very little choice. In General it is a beautiful property, but could do with some personnel training in customer care.

Miinukset: Reception staff, breakfast

Plussat: Stay here all the time. Perfect hotel in firenze

Miinukset: Nothing

Plussat: Location is fatastic. easy going to different places. breakfast is good and restaurant's food are delicious

Miinukset: too many misqitos!! pillows are too soft and not support neck while you are asleep

Plussat: Hotelli 20 minuutin kävelymatkan päästä Firenzen vanhasta kaupungista. Kävelyreitti on kaunis. Taksilla matkan hinta n. 12 €. Aamupalalla oli leikkeleitä ja hedelmiä, riittävän runsas. Nurkan takana oleva ravintola Chalet Fontana on todella viihtyisä ja hyvän tarjonnan ravintola. Hotellin pihalle sopi myös jättämään auton säilytykseen, Firenzen keskustaan sitä oli turha yrittää ottaa mukaan, parkkipaikan löytäminen oli keskustasta todella vaikeaa.

Plussat: The style, grandeur, culture. Lovely gardens and pool.

Miinukset: Nothing

Plussat: Love our stay. Great views and enjoyed the use of the pool in the summer.

Plussat: Breakfast was fine. A buffet with scrambled eggs as a hot option, the rest was continental. It was good to have the pool, which is why we picked this particular hotel. Staff very pleasant and helpful. Limited menu for lunch and dinner but all meals well cooked and very enjoyable.

Miinukset: Air conditioning in the room was not great and our room definitely looked old, tired and needs a bit of an update but was always clean. Bathroom was always like a sauna. The whole hotel could do with some TLC and either air conditioning or a fan in the lounge in the evenings. I liked staying outside of the City but it is a bit too far to walk in the blistering heat and there are no shops or restaurants on your doorstep.