Firenze hotellit Gavinana-Galluzzo

Plussat: A short walk from the madness of central Florence Lovely friendly and helpful staff Great nibbles and drinks of an evening

Plussat: Polite and helpful stuff. The baby crib was already in the room by my mail request. Private parking without problem. Hot and cold dishes and beverages at breakfast, yammy deserts. Two types of pillows- soft and hard, nice bonus.

Plussat: Staff, closeness to the major sites, fabulous breakfast, free parking (!!!), Happy hour, bed.

Miinukset: Traffic noise, but if you have the windows closed it's silent.

Plussat: Welcome of humans and my dog . Parking perfect. Breakfast and aperitivo great. Etc

Plussat: Excellent hotel for travelers with car. Available parking, good location. Just 20 min walk till historical center or 5-10 min bus drive, bus stop just near the hotel. Happy hour in hotel - complimentary snacks and beverages served every evening, perfect additional to nice stay. Good breakfast, teapot available in room. Highly recommend.

Plussat: Rooms were bright and airy. Bathroom large. Really nice toiletries. The staff were exceptionally friendly and helpful. Breakfast was excellent Loved the eco friendly aspects. Only place we visited that encouraged you to fill your own water bottles for free

Miinukset: Nothing to dislike

Plussat: Excellent choices just down the hall from our room

Miinukset: nothing

Plussat: Everything- whilst location is a 20 minute walk to the centre it is perfect so you can relax after a hectic day seeing the sights ALL the staff are extremely helpful and friendly and they could not do enough for us Aperitivo was exceptional and this hotel ranks as the best i have stayed in across the world for charm abd being made welcome

Miinukset: All good!

Plussat: The staff were warm and welcoming. The rooms comfortable and very clean. There was a free minibar. Never had one of those before. There were free drinks and loads of snacks every evening . Despite being near a main road it was very quiet. We had a late ish flight home. They looked after our bags and even asked if we wanted a drink when we returned to collect them.

Miinukset: Liked most things. Good breakfast was free but the warm food could have been warmer. Very minor complaint.

Plussat: Everything was great. This was the best hotel we stayed throughout Italy. We both wished we could take this Hotel and wonderful staff with us everywhere we visited!

Miinukset: I, personally, would like the hotel to give better directions to the hotel automatically without asking. The GPS (which worked everywhere else in Italy) said we reached our destination about 1 mile away. We were lucky to find someone to help.

Plussat: Charming hotel. Very clean, great staff. A short 1/2 mile bus trip to the old city.

Plussat: Family home feeling. Location to major sites. Friendliness and area knowledge of staff.

Miinukset: The bar, Cafe Michealangelo, next door.

Plussat: Excellent and very helpful staff

Miinukset: Could be more centrally located

Plussat: The front office staff were always pleasant and eager to please and assist. Room was large and clean. Breakfast very good.

Plussat: The service and staff were excellent, very friendly and very accommodating. With the hotel in a good location - south of the River, quoet amd within easy walking distance to the Ponte Vecchio and Sante Croc areas.

Plussat: This was a lovely hotel that showed the character of the region. The hotel had so many complimentary touches that added to our experience of the city. They gave us a free full mini bar which included snacks, drinks and water. They also had free appetizers and wine native to the area each evening where you could meet follow travellers and relax after full day of sight seeing. The rooms were decorated in the style of what I had seen of European hotels in old movies, even down to the ceramic key bob you left at the front desk when you went out. The staff were wonderful and the hotel was very close to a city bus that was 5-10 min away from the heart of Florence. The room we were given was very large and bright with a small balcony.

Miinukset: The only thing that could have been improved at this hotel was if in addition to the sheers, room darkening curtains could be added so the room isn't as bright at night.

Plussat: The staff were friendly and welcoming. The hotel is a peaceful oasis. The extras (free phone call to UK and happy hour) were unprecedented, unexpected and very much appreciated. One of the nicest hotels we've ever stayed in - we'd like to live there!

Miinukset: Nothing

Plussat: The hotel was beautiful and clean with a great lobby area and patio. The breakfast buffet was above average and the free wine and snacks during happy hour were a nice touch. The room was larger than most we have seen in Italy and it had a safe in it, which was great as well. They also offer free internet access in the lobby and let us borrow a power outlet converter so we could charge our digital camera battery. The location is the only slight downside, but it's a short walk or cab ride from some of the major sites. It's also located on a bus line. I would absolutely stay there again.

Plussat: Size of room, location

Plussat: Absolutely everything!

Plussat: Relaxed but helpful staff, comfortable rooms some shower rooms a bit small, pleasant location.

Plussat: Everything about the place is amazing. Location, shuttle service, breakfast, bedrooms (our suite was 107, its looks out over the back garden and the breakfast garden. Beautiful. Very spacious and airy room with a huge bed) and ofcoarse Saint Mario, the man who you can't ask too much of. He's a gem. Great face of the hotel. Whatever his wage is, I honestly think he deserves a raise. From what we could saw, he was the man keep the whole place running like a well oiled machine. Unlike a lot of hotels he's seems to take genuine interest how your day was, how you stay was and how he can be of service. Thanks Mario

Miinukset: Nothing really but if you had a gun to my head and told me I had to give something that wasn't great, then I'd probably say it was a little under staffed but what hotel isn't on some random Tuesday. Also considering the quarantine and inevitable efficiencies that have to be made it wasn't a problem.

Plussat: Perfect in all ways. I will come back in the near future. Hotel is quiet, food perfect, stuff very frendly. The centre in 10 min walk..perfect! Hotel is spotless, breakfast on the garden,..

Plussat: Beautiful and peaceful place. Gorgeous decor and cozy rooms. Beautiful garden. Kind and helpful staff. Very convenient shuttle services, driver is available in few minutes. Excellent breakfast with gluten free, lactose free and vegan options. Nice vine tasting aperitif with complimentary snacks.

Miinukset: At the arrival we were given the Standard double room, even though we paid for Superior one. After checking it with the staff, we were confirmed that all is correct with no changes. However, next morning this mistake was corrected and we could finally change the room. It caused some inconvenience, but honestly all the rooms are very beautiful and conformable. We were also a bit disappointed of the non-working jacuzzi.

Plussat: Beautiful location, Shuttle service was very convenient to visit the city centre. Loved our stay, will definitely want to go there again.

Plussat: It's like staying in a sophisticated rural property, with a beautiful garden and olive plantation. An old monastery, the palace displays a sort of sober beauty, with library, long corridors and wine bar. Rooms are beautiful. Mine had a freestanding bathtub. Breakfast is simply delicious, with sparkling wine and smoked salmon, among other delicacies.

Miinukset: Everything was pleasing. My parents were bothered by a mosquito in their room (close to the garden), though. Also, shower boxes could be as sophisticated as the rest of the bathroom. But nothing serious, it is a great place to stay.

Plussat: Mahtavat näkymät huoneen ikkunasta puutarhaan. Aamiainen oli mahtava.

Miinukset: Ruokatarjonta voisi olla parempi.

Plussat: Upea henkilökunta, hienot maisemat, tyylikäs rakennus, ilmainen kuljetuspalvelu keskustaan ja takaisin.

Miinukset: Wc olisi voinut olla tilavampi.

Plussat: Friendly and helpful staff, beautiful grounds, clean and quiet. Shuttle service made staying out if town quite easy. Hated to leave, hope to go back!

Miinukset: Can’t think of a thing.

Plussat: Location

Miinukset: The room was really small.

Miinukset: Upgrade promised by booking has not been made

Plussat: Best part is that it is near (short cab ride) but not in Florence. Relaxed country atmosphere, beautiful views of the countryside. Our room was very large and comfortable. I have stayed in Florence many times and this was by far the best hotel experience and the price is outstanding, unbelievable even. Breakfast was perfect as offered but one can add eggs to order.

Miinukset: Seriously I couldn't have been better.

Plussat: The owner family! Perfect service and very welcoming.

Miinukset: At peak hour there was too few parasole in the pool area

Plussat: Friendliness of the personnel

Miinukset: Quite expensive cooking class. Jacuzzi too hot.

Plussat: Definition of perfect, and very warm to help with transportation.

Plussat: Wonderful staff

Miinukset: Swimming pool location. Difficulty of getting into Florence and to restaurants without expensive taxis. Not able to walk from the hotel due to dangerous road proximity.

Plussat: From the location and the charme of the relais to the kindness and professionalism of the staff everything was absolutely amazing. It is a little oasis of peace and tranquillity a few minutes from the city centre.

Miinukset: Nothing.

Plussat: Our stay was just perfect, couldn’t fault the place! Lovely gardens and pool.

Miinukset: Nothing

Plussat: Great atmosphere, very nice and attractive hotel. Excellent help from the staff available when needed. Very good location to visit downtown Florence. Very professional staff !

Miinukset: The owner wants to keep distance to the customers, they could at least say hello, it's a small hotel anyway.

Plussat: The Marignolle Relais is located beautifully just on the outskirts of Florence. The surrounding scenery is magnificient and we enjoyed the tranquility of the place. The personnel was extremely helpful.

Plussat: Amazing hotel, more like a B&B. Our room was fantastic. Loved the country side setting but still close to the city. Great place for a family.

Plussat: Whole property is clean and well organized. I stayed with my girlfriend, both of us truly enjoyed.

Plussat: The facilities were exquisite and the views were magnificent!

Plussat: The building looked beautiful, and it was close to the Tuscan country side. Staff was very helpful and the food was really good.

Miinukset: There isn't really much negative things to say here, however I would improve the shuttle service to different locations, ex the Terminal. Also, TV has to have more English channels , that helps relax after a long day of walking.

Plussat: The Villa was a beautiful spot to view and also walk to the city of Florence. At night we walked down the street to Michelangelo Square. The breakfast was the best we had in Europe and the omelette delicious. Our deluxe room was a beautiful two room suite with a wonderful jacuzzi bathtub. We loved our stay in Florence at the Villa!

Miinukset: The only reason I would not recommend this beautiful Villa to my friends and family is that we booked our three night stay here in July and the first night we were given the room in a separate building by the driveway. No view and no natural light because to have ANY privacy you had to shut ALL the drapes! For $480 a night! The host had no other rooms available and told me I could pay a $50 upcharge for the next two nights when there was availability. Very unprofessional of the host when I returned to speak with him that I was given a sub par room after booking in July. He was silent and did not apologize and made the comment that on my booking it said view or garden view. Garden View! It was probably the garage before they converted it in 2009! After contacting booking.com I let my husband deal with the snooty and unprofessional supposed host in securing our transfer the next day to one of the Grand Deluxe rooms we PAID FOR IN JULY!! They charged our credit card in July and no cancellation and then gave us the carriage house room the first night of our stay there. I believe we should have gotten a discounted rate for our first night but DID NOT WANT TO DEAL WITH the host! I would not recommend this Villa because I could not trust the staff to accommodate what you paid for two months in advance! If I did not have booking.com to back me up and get our room for the next two nights NO UPCHARGEI I would have cancelled our stay there and had our card company get our money back! FOR SUCH A FINE VILLA I KNOW SOMEONE DROPPED THE BALL IN GIVING US THE GARDEN VIEW. A simple apology and discount say $150 -200 off would have been fair and good policy for a fine hotel!

Plussat: The views from the gardens and all of the terraces surrounding the hotel. The convenience of their shuttle bus into the centre of Florence.

Miinukset: The bedrooms are tired and let the hotel down, they are in serious need of an upgrade to meet 5X's.

Plussat: Huone on hieno, siisti ja tilava. Hotellin terassilta upea näköala kohti Firenzea. Aamupala todella hyvä ja monipuolinen. Viihtyisä allasalue. Henkilökunta ystävällistä ja palveluhenkisiä. Shuttlekuljetus keskustaan ja takaisin toimi hyvin, hieno lisä, vaikka ei hotellin mitenkään kaukana keskustasta olekaan.

Plussat: the old world feel in the rooms.

Miinukset: The interior in the public spaces could use some serious attention! It feels cheap and not on the level of a genuine 5 star hotel. Overall needs tasteful direction and overhaul. Restaurant bill for 2 was almost 90 euros for 2 glasses of wine, 2 pastas, and 1 dessert. Each glass of house wine they offered me was 16 euros each. I have dined at many restaurants in Italy ranging from michelin star to amazing local family restaurants therefore I am quite confident to say this was expensive for what is was. The food was standard for what you can expect in any decent Italian kitchen however you can head down the road to find many nicer restaurants that will be over half the price for the same thing. Moreover the interior of the restaurant feels like a cheap Chinese restaurant with an interior inspired by Versace in the 90's.

Plussat: It’s Florence at 100%, the view is top very quiet location

Miinukset: The interior of the restaurant

Plussat: Spent two nights there in November 2014. Excellent service, room, and amenities. Would definitely return. I can say without equivocation that I would return. Fabulous views of Florence! Tea served in the salon each afternoon. Gorgeous linens. Attentive service. This is a my hotel when I return to Florence!!

Plussat: Magnificent location overlooking Florence. Superb and lovely hotel where you can relax and enjoy a few days off.

Miinukset: The hotel is off-centered but the free shuttle service brings you quickly from the hotel to city center. Unfortunately our nice room did not have view over the city

Plussat: Fantastic pool, great staff, free shuttle downtown. incredible views of florence

Plussat: I cannot accept that the overnight price of euros299.00does not include breakast! A fabulous location but I have stayed in better hotels before for a lot less!

Miinukset: The air conditioning in the annexe was locked on 25.5c and could not be reduced.the room was like a sauna.we stayed at the hotel to attend a wedding on site.the dinner service was poor-at one stage the cutlery ran out.they should be used to mass catering!take care concerning mosquitoes.these seem to be endemic in florence and 5 stars do not stop you from getting bitten.we have come home with numerous bites!

Plussat: The location is surely impressive and the staff extremely super nice and helpfull. the free shuttle service is absolutely fantastic!

Miinukset: There are a few things that I was not happy about: the bed mattress was old and had a big hole in the middle that made our sleep extremely uncomfortable. they didn't even have a selection of pillows, but only one standard, that , in a hotel room that costs 299 euros per night is not acceptable. the breakfast was totally not worthed 25 euros per person ( they should really have it included in the price). For how perfect is a view , and we all know how important is a room with a view in Florence, they are located next to a camping ground, and in the middle of the night and early in the morning, the camping ground management was calling people with megaphones to move their cars.... ad was utterly annoying and loud!

Plussat: very friendly staff and very nice restaurant. One of our best meals in Florence. Thanks for the wonderfully chilled bottle of Champagne in our room, on arrival, was a wonderful touch! We will stay there again.

Miinukset: Shuttle services needs to be extended in hours and also drop folks in the middle of the town as opposed to the bridge.

Plussat: The views were stunning and superb facilities. Gourmet dining with elegant surroundings.

Miinukset: nothing to complain about

Plussat: The whole stay was excellent. Service top class, views amazing, room outstanding, roof terrace unbeatable in Florence.

Miinukset: I will go back and recommend others to stay whenever in Florence.

Plussat: the feeling of luxury, calm, and amazing view over the whold of Florence. The staff were considerate, very helpful , quite perfect.

Miinukset: the 25 euros per breakfast for one person is too expensive I think.

Plussat: Nothing specific stood out

Miinukset: The service is erratic and at times poor The cleanliness of the crockery (dried sugar on a coffee spoon) and the level of crockery (cracked cup) is not on par with its star rating The rooms already look like they need redecorating and 'romantic room' is in fact a very small room with a limited view of the grounds and Florence. Drinks and meals were prohibitively costly in the hotel We were woken at night by inconsiderate guests arriving late and by the sound of the luggage trollies. The noise was dealt with quickly by the concierge, but you also get noise from a neighbouring campsite (tannoy announcements) which can be quite disconcerting!

Plussat: I love that hotel, everything was perfect!

Plussat: The setting and high quality of the hotel and the courtesy of its staff

Miinukset: Drink prices in the bar were extremely and unjustifiably high. - Internet use in the room which was provided was very difficult.

Plussat: Beautiful building, mixing old world charm with modern comfort. The onsite restaurant is wonderful. The staff in the restaurant went above and beyond to accommodate my gluten allergy (coeliac). The staff on reception are also very nice. Beautiful pool area with great views. Well equipped gym. Breakfast is varied with very fresh food.

Miinukset: Pool side staff looked very bored and were unfriendly. Gym needs towels and water. Gym shower area next to hammam had loads of empty body wash bottles and hair in it.

Plussat: We enjoyed the quietness, the view' the comfort room and the pleasant stuff.

Miinukset: we didn't enjoy the restaurant at the evening

Miinukset: the poor reviews on the restaurant made us eat out one complaint was food was not hot as were our hamburgers we had one lunchtime

Plussat: Friendly staff, clean specious rooms, the view, everything met our expectations Arts and Sculptures are in every corner in the corridors.

Miinukset: The dangerous streets around the hotel " if you are driving".

Plussat: All is good. Wonderful place.

Miinukset: Nothing.

Plussat: Welcome by the receptionist was professional and according to level of the hotel. All clean and high level. If there are special instructions for preferred navigation - they should find a way to inform before arriving. Price.of season was low compared to the high end botique holel

Miinukset: I accepted someone to approach my car when arrived. No trash bins in parking area. 1-2 hairs in room that where not mine...

Plussat: Size of the room was nice and the bed was huge, staff was most helpful.

Miinukset: It was quite empty and felt without life, spa facilities are just a small hamman bath, no bath robes in the rooms.

Plussat: Staff was very informative and helpful. In giving directions and discussing points of interest and booking tickets was all a tremendous advantage! Location was great. Accessible to everything. The host Amarjit Singh was especially helpful. He was also the Maitre'D and was very friendly and helpful. The view from the room was spectacular!

Miinukset: There was nothing NOT to like!

Plussat: Our balcony view over Florence was gorgeous. Our room was immaculately clean and a good size. Breakfast was lovely, homemade cakes and fabulous staff. It’s evidently a family run hotel and all the staff were friendly and very helpful. This isn’t a modern boutique hotel but it has charm and shows care. Perhaps some of the reception rooms could be updated but they are clean and comfortable.

Miinukset: Whilst our room was a lovely size the bathroom was small and dated with a just about adequate shower over the bath .... but it was very clean. It is a long walk into Florence, easier downhill than uphill on your way back after a long day sightseeing! Be prepared to budget for readily available taxis or buses. But you do get the benefit of the views, peace and quiet, and a good cardio work out!

Plussat: The location and the staff.

Miinukset: Recurrent internet connection problem.

Miinukset: I did not book this accomodation, i told the hoster that its a scam or sth. like that. ive no idea how anybody can hack my account and book this room and how booking.com can solve this problem once the mistake is recognized. i would like to know if someone showed up and stayed in the accomodation for real.

Plussat: It overlooks the valley and it looks like a nice Villa until you got there

Miinukset: The bedrooms were filled with mosquitoes they sprayed but they still bit you you could smell the spray all over the Villa the staff got mad if you complained about the mosquitoes the parking was not great they made us move our car we got over 100 mosquito bites while we slept this is the worst hotel or villa we ever stayed in we stayed in hundredths I would recommend no one stay here we got sick from this mosquito bites really bad and the staff did not help us

Plussat: Restourant and room service staf

Miinukset: Old, not clean!!! You have feeling to be watched 24 hours by the owners (two generations).

Plussat: The breakfast

Plussat: Lovely staff. Beautiful gardens. Super comfortable beds. Gorgeous view from balcony. Giant room. Great bathroom with soaker tub. Neat amenities (toiletries). Delicious breakfast with many choices. Fresh flowers in bud vases & little welcoming touches everywhere.

Miinukset: Tennis courts not well kept. Extraordinarily loud buzzer noise that sounded every time someone crossed the threshold... regardless of time of day or night.

Plussat: Gorgeous room, good location, stayed up late for us to arrive, great facilities, immaculately clean accommodation, lovely welcome from the host

Miinukset: No A/C and the temperature was unbearable, but you can't blame them for a heatwave!

Plussat: Nice, clean room. Connection to the city center via bus, just around the corner. Free parking was a nice bonus.

Miinukset: There was no airconditioning, just a fan.

Plussat: No breakfast included, but good bakery on the next corner and a very good café next to the next bridge in direction of the center. Very nice landlord, very helpful.

Miinukset: The room was not very big and the bathroom was extra. We didn´t mind that it was extra, but it was also very small.

Plussat: Very kind host which help us with every problem. Clean room and shower with toilet. good location for that price

Miinukset: Low ceiling (attic rooms). We should have room for 3 people (because of price- 2 person room cost 120€ and 3 person room cost 160 € - we paid 160 €). Room was small but ok. Free parking was 10 minutes walking from accomodition in dark park where were broken glasses from car window. Also they stole our car from that parking. It is not problem of accomodition (they were very kind and helpful with poli etc.) they are not responsible for it, just be careful to park on that free parking. We got know it is usual that car there are robbed (not steal) mainly with foreing licence plates. Dont let anything in your car or park in paying parking near by accomodition

Plussat: The house is beautiful. Convienent location, close to a bus stop which gets you into town in 10mins.

Miinukset: The free parking is at a location close by but does not look safe so we parked our car on a street close by as it is free from 8pm to 8am and then €1 per hr during the day

Plussat: So specific and gorgeous house in 20 minutes from the center by walk. Good kitchen and bathroom.

Miinukset: The staff is not so friendly. No TV in the room.

Plussat: Very nice host and clean rooms

Miinukset: The top rooms can be tricky for tall people