Firenze hotellit lähellä Basilica di Santa Trinita

Plussat: Great service!!! Beautiful, comfortable, spacious room! Yummy breakfast included. Great central location. We were thrilled with our stay and would recommend highly!

Plussat: The ceiling had a Fresca painted on it very impressive

Plussat: The bed was wide and comfortable, nice shower, breakfast was very well presented with very helpful staff.

Miinukset: Not being told by yourselves that we had to pay extra for access to the spa, .

Plussat: Servis

Miinukset: Nothing

Plussat: The staff was extremely accommodating! The concierge services excellent and the GM outstanding!

Plussat: Great staff, very helpful and welcoming

Plussat: This is a very nice boutique hotel, perfectly located for visiting the city's main cultural/historical attractions. Our room was very spacious, with an enormous, comfy bed, a sitting area, a small balcony and a huge, spotless bathroom (excellent shower). Breakfasts were rich and tasty. All staff members were kind and helpful, and service was impeccable throughout our visit. Minor problems (there weren't any major ones) were addressed and solved on the spot. The spa area is pleasant, and the huge indoor whirlpool was perfect for relaxing after a long day of touring. Warmly recommended!

Miinukset: Just a few minor snags: the safe in the room is very small, and does not accommodate a laptop. Storage is insufficient, which is a bit strange in view of the immense size of the room and bathroom (the latter alone is the size of a small bedroom!). An extra charge of 15 Euro per person per day for using the spa seems a bit stingy considering the handsome room rate (in our case, an average of 236 Euro per night), but, to their credit - they only charged us for one day use, and the next day let us enter the spa for free. In any event, the use of the excellent whirlpool was well worth the money!

Plussat: The staff was wonderful. Great location.

Plussat: This hotel's location is perfect for those who love to wander and walk everywhere. While the price is a little high, you end up saving a lot by not having g to get a taxi or rental for your stay.

Plussat: We had booked in for one night for our honeymoon and from arrival, everything about this hotel was amazing. The valet car parking saved us having to negotiate the streets of Florence to find a car park. The greeting from the manager and his colleagues was so welcoming and we felt very comfortable immediately. Check in was seamless and everything was explained to us in detail. The location for exploring the city was outstanding, with a few attractions only minutes walk away. We had opted for a junior suite that came with its own mobile smart phone for use out and about to save our data. Also included was a shuttle service to the nearby pools up in the hillside- only 15 minutes away, we can highly recommend booking a time slot and taking a few hours out of the hustle and bustle of the city. Flip flops and towels included! We didnt get a chance to use the onsite spa facilities, but they looked very good and the treatments at a reasonable price. The room itself was spectacular- clean, cool and very luxurious with one of the most comfortable beds ever. It was quiet and felt a world away from the busy streets. We decided to take breakfast in our room the next morning to make the most of it! We had cocktails in the bar in the evening that were very well made and delicious- the lovely bar tender, Don, was very friendly and chatty, despite my Italian not being great! We had a wonderful time and will definitely be returning soon, as one night was not enough!

Plussat: The hotel has the perfect balance between boutique elegance and style while being run with the precision of military operation. From the manager, Paul, to Yanni and all of the staff at Firenze Number 9 they made the stay what it was. They were always attentive, knowledgeable and genuinely cared. The rooms were beautiful, clean and tended to daily. I particularly recommend their fabulous cocktails made as well as anywhere I have been. We are sad to leave but will certainly be back.

Plussat: This is a beautiful hotel right in the heart of Florence. It is steps away from the Duomo, but tucked away so that it is quiet and seems to be off the beaten path...perfect location! The hotel is beautiful and the staff is attentive. The lobby is very comfortable, lots of attention to detail. The rooms are spacious and very comfortable. The breakfast is lovely, with many options.....something for everyone. This is our second stay at this hotel and we will return. I would definitely recommend this hotel to others.

Plussat: Loved the location, friendliness and helpfulness of the staff, cleanliness of the hotel and room, the view from the rooftop pool....

Miinukset: Our family didn’t care for the artwork in the hotel and room. We would prefer something more classic/traditional.

Plussat: Beautiful property. Roof top bar/pool was excellent

Miinukset: Everything was fine

Plussat: Complete luxury - you get what you pay for. The rooms were beautiful and the view from the pool fantastic. 10 minutes from the central station.

Plussat: Location, quality, service, rooms

Plussat: Rooftop pool and bar, location

Plussat: Great location, great service, and excellent breakfast! Love that rooftop pool! The perfect place to watch the sunset over Florence!

Plussat: It was very clean and ideally situated

Miinukset: Bar was a pathetic excuse

Plussat: The location,The roof top pool,

Miinukset: The wi fi was average,which the kids hated.

Plussat: Great location, great pool, great bar, great breakfast.

Miinukset: Rooms were not sound proofed and we could hear quiet music next door and everything in the hallway. The beds also rolled far too easily and we're constantly shifting

Plussat: Location perfect, staff exceptional and good value for money for a splendid room and a wonderful city

Miinukset: Nothing

Plussat: The hotel location is super ! This hotel has the chance to offer a panoramic view of Firenze and the Cathedral while swimming! We had a beautiful room with a balcony and a very nice view on Firenze, bed was confortable. The staff is amazing, thank you for everything! We really enjoyed our stay at your hotel. We hope to be back super sooon !!!!

Plussat: I used the parking facility and it was good. They took the car to a secure parking and brought it back on the pre-arranged time. We got an upgrade that was very welcome and loved the room (Family suite), totally worth it and on the back side as i can imagine the square side could be noisy.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Great location,around is very beautiful

Miinukset: It is not 5 star hotel.

Plussat: The location of the place such peaceful and beautiful plus when we arrived the staff welcomed us in the best way ever.

Miinukset: Nothing, it was perfect

Plussat: Very nice serviced pool area with friendly staff and great cocktails. Great view. Good quality of food in restaurant. Rooms are spacious, and great views from windows. Beds are good. Amazing Gym. Surroundings are great. Although it takes less than 5 minutes always to get a taxi to the hotel and a 12-15 euro ride price to center, the walk is beautiful and about 20 minutes in normal tempo. It's downhill from hotel. The uphill part of return is short enough that it hardly breaks a sweat . We had initially thought that we would use taxi each time, but ended enjoying the walk so much that we only used once when coming from other side of Florence.

Miinukset: Fix the shower in Room 12. 3 days of attempts on getting it fixed, and the repairman simply fixed the heat to fixed level (which still was scorching hot), without the ability to increase or decrease heat due to the broken faucet. Simply replace the thing, and don't let an otherwise happy customer get so annoyed with this thing. When you have the most beautiful view from the restaurant, you don't cover it up with dirty plastic you cannot see through. It seems unbelievable that you don't notice this yourself. Either replace it or install a rollup, or clean it so people can enjoy the view.

Plussat: Fantastic location of the hotel, beautiful views, very pleasant silence at night, polite service. Newly renovated pool with comfortable sun loungers

Miinukset: The air conditioning in the apartment does not work. Lots of mosquitoes. A very expensive restaurant. A terrible dust in the driveway at the entrance

Plussat: Fantastic sunset views sitting on the patio with a drink and some nibbles. staff could not be more helpful.

Miinukset: Leaving!

Plussat: The staff were exceptionally friendly and helpful during our stay. The hotel is beautiful with lovely surroundings and a quiet retreat from busy Florence.

Miinukset: The food in the restaurant was disappointing, especially for the price.

Plussat: All

Miinukset: Excellent service, the staff, especially Bashi our waiter on our 1st night of dinner and at breakfast. The receptionist who checked us in Fabrizsio was very helpful knowledgeable and attentive to all our requests. Wonderful Villa ,very fitting of 5* Star rating.

Plussat: Wonderful hotel with spectacular grounds. The pool area was lovely & very relaxing. Room was great & bed very comfortable. Reception were very welcoming & helpful in organising taxis into the city & advising on where to visit.

Miinukset: Breakfast staff were not very well trained or very attentive. Gave up waiting for an item requested or an extra cup of coffee as they were not visible throughout breakfast apart from cleaning the glass windows! More umbrellas around the pool area!

Plussat: Nothing

Miinukset: Do not stay with them it’s a trap. Rooms are very old Nothing with booking pictures matches reality. Towels, curtains toilet floors are dusted. This is not a 5 stars hotel at all. Restaurant are always full as they say, however when we went on purpose it was empty it is like they lie to you to go out of the hotel as you do not feel welcome. The most important thing it is overpriced the should cost with a maximum of 50€. Even there is no coffee machine in room, REALLY IS THIS A 5 STAR HOTEL WE Ruined our trip by this hotel.

Plussat: location, tranquility, scenery. Swimming pool brilliant. Needs a TLC in the rooms!

Miinukset: Breakfast very basic!

Plussat: Excellent breakfast, friendly helpful staff and beautiful accomodations!

Plussat: Tha atmosphere and the very good support of the staff

Miinukset: A junior suite for 3 could have been bigger and with a a bigger bathroom

Plussat: Close to the train station

Miinukset: Noisy rooms around outdoor jacuzzi

Plussat: Ihana hotelli, iso huone, hyvä sänky, vauvasänky saatiin myös. Parkkipaikkapalvelu (erillismaksu) loistava! Aamupala tosi ok. Sijainti hyvä! Suosittelen!

Plussat: I really liked the bar tender, Amila... Awesome drinks! There entire staff was friendly and always helpful

Plussat: Perfect location, cordial staff, very comfortable & free breakfast!

Miinukset: WIFI signal was poor

Plussat: Sitting areas were great . Good layout

Miinukset: Pool should have been full size. PowerPoints didn’t work and USB didn’t work . Internet was too slow .

Plussat: Breakfast was good, rooms were great (newly restyled), aircon good and staff were excellent. Staff were very friendly and helpful including allowing us to park a hire car outside for 90 mins whilst we loaded our luggage and then had lunch. Great staty.

Plussat: veryfriendly staff! very friendly with the children! we had taken 10 rooms and one of them wasn t nice, very small and dark , so they changed it immediately we should be happy! the children went even swimming in the afternoon in the small but cute swimming pool!

Plussat: Location from the train station was just a 5 min Walk and the Kids loved the pool

Miinukset: We ask for a non smoking family room but when we arrived the room had a smoke smell. staff from the hotel came straight away and sprayed a air freshener but the smell cam back and would could not leave the window open as there where mosquitoes

Plussat: Stylus articheture

Plussat: The hotel is excellent and the staff we’re great I would highly recommended this hotel the rooms were so clean this hotel should be a 5 star

Miinukset: Everything two swimming pools very well kept gardens and lovely views the place is heaven