Firenze hotellit lähellä Piazza Santa Maria Novella

Plussat: Very nice and helpful service, extraordinary design, rich breakfast on the roof terrace; rooms on the fifth floor have a nice small terrace; perfect location. We highly recommend this small hotel!

Plussat: Location - position and (modern and clean)

Plussat: Great location and super stylish! Staff increasingly friendly, just felt like a small and perfectly run boutique hotel.

Miinukset: Nothing, everything was perfect, well exceeded our expectations...

Plussat: I like everything. Room, bed and the pillows. It’s very soft. I love it!!!

Plussat: It was a beautiful hotel with a great location! It was walking distance to a lot of Florence’s attractions and close to the train station. Breakfast every morning was amazing and the staff were friendly and very helpful! We also had the room with the terrace so we got to enjoy that as well.

Plussat: Lovely decor with interesting artworks

Miinukset: The air con at night didn’t work well. Had to go down to lobby to get help at 2am! hence poor sleep that night!

Plussat: Kaikesta!

Plussat: Wonderful staff and beautifully appointed room

Plussat: Staff was friendly and helpful. The breakfast was good. They also have a self-serve espresso machine and water in the breakfast area for anytime use. The bed was comfortable and the room was spacious for Europe standards.

Miinukset: Everything was great!

Plussat: Its a good location to all the branded outlets

Miinukset: During this time the weather is hot

Plussat: great hotel. great location - in the center of firenze The staff are very nice and we really enjoyed our stay. I definitely recommend :)

Plussat: Excellent variety - I loved the rooftop location.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: The breakfast was very nice. A full buffet of eggs, meats, fruits, breads and cereals. Unlimited cappuccinos. Juices and plenty of water. The staff was very attentive. The tables were nicely set. The dining room was comfortable and cheerful. The hotel rooms were comfortable and the staff kept everything clean and well cared for. The front desk staff was excellent, knowledgeable and very helpful. The lobby is very nice and there is a small bar to get a before dinner drink or evening cocktail or just visit. The location is perfect; within walking distance to the all the sights. I would definitely stay at Hotel Pierre again. Thank you!!

Plussat: The location is excellent. In the middle of everything

Miinukset: Nothing

Plussat: Historic feel and location

Plussat: Friendliness and helpfulness of the staff.

Miinukset: The pillows and bed were a bit hard compared to what I’m used to.

Plussat: Pleasant, clean, friendly, central, comfortable, nice breakfast.

Miinukset: Nothing

Plussat: The location was fantastic and the staff very friendly.

Miinukset: the bed is like sleeping on a slab of concrete, the room had a perfect view of a brick wall and the breakfast was not good at all.

Plussat: Everything was perfect. The room, the staff, breakfast, location, I found nothing lacking. It’s my favorite place I’ve been to on a 3 week vacation.

Miinukset: Perfect. Nothing to change

Plussat: Very traditional hotel Great location Good air con so we stayed nice and cool Lovely spacious bedroom

Miinukset: Builders working on our floor drilling right outside our bedroom so it was a little dusty when we exited the room Probably couldn’t be helped Didn’t spoil our stay anyway as we were out all day

Plussat: Breakfast was adequate. Eggs and Sausage were a bit overcooked though.

Miinukset: We didn't get any coffee or tea in our room, had to order room service which is extra charge.

Plussat: They are serving good breaksfast specially the chocolate croissant. The location is really great as it is walking distance to most of the tourist spot.

Miinukset: The key holder is very heavy so you really need to handover the same with the key in the reception whenever you are going outside.

Plussat: Very good location, the staff was very helpful and polite and welcoming.

Miinukset: 1. I don’t see any descriptions about saying: “except for the luxury-room, all the other room don’t have a window/view of anything, but the staff was telling me a different story. I paid more than 100 euro per night but my window was facing a wall which is very disappointing. 2. The internet connection in the room was horrible, I cannot get connected to anywhere. 3. The bed is quite hard and the sheer is a bit uncomfortable.

Plussat: The location of the hotel is ideal if you are looking to tour Florence walking. All the major attractions are within a 10 - 15 min walk from the hotel. The staff was very friendly and helpful. The lobby area and adjoining sitting rooms are very nice. The roof-top restaurant and terrace is fantastic and offered beautiful views. Their breakfast was awesome as well, offering various choices.

Miinukset: Our room faced an interior courtyard and was quite small and the bed was very hard and not very comfortable. Several of the wood flooring pieces were loose. The bathroom was very small - two people could not be in there at the same time. We had a peek at one of the exterior facing rooms and they appeared much more spacious. We were there for two nights and immediately following check-in we tried booking dinner on the roof-top restaurant but they were completely booked both evenings (I guess book well in advance). Valet parking at 45Euro's per night was a bit pricey as well.

Plussat: The breakfast options were great (continental style), coffee was perfect & the staff were very helpful during our stay. It was a fantastic experience for a couple while the rooms & decor echoed a renaissance past that we loved. Highly recommended & close to shops, transport & attractions

Plussat: great location, quiet, clean, staff excellent, breakfast very good

Miinukset: coffee at breakfast

Plussat: The locations is great because it is located within walking distance of all the major sites, the train station,many restaurants and the market.

Miinukset: They closed the rooftop restaurant/bar area for a paid event, shutting out and inconvenienced their regular hotel guests.

Miinukset: I found the front desk staff rude

Plussat: The free minibar is very nice.

Miinukset: Breakfast could be improved concerning quality of products.

Plussat: location, style, many wood in interior, comfortable bed

Miinukset: bathroom, breakfast, some old reception staff not very friendly

Plussat: The view from the restaurant on the rooftop is impeccable.

Miinukset: The room is tiny. And the staff who picked up phone calls was rude and unprofessional. Overpriced.

Plussat: location was good

Miinukset: The beds were extremely hard.

Plussat: Less than 5 minute walk from train station. Main attraction is about 10 minute walk. Breakfast has a great view of the city. Breakfast has variety for everyone one. Go have a drink on the balcony.

Plussat: The views and terrace

Plussat: Excellent location. Very good value for money

Miinukset: Room looks older and lights can be brighter. Windows need cleaning.

Plussat: Location Pleasant staff

Miinukset: Originally booked apartment - found it smelly and old. Moved to a 2 bedroom which was much better Breakfast was minimalist - not worth the money Very very difficult to find

Plussat: This hotel was truly a hidden hem. Excellent location, friendly staff. Anthony, the host/receptionist always had a big smile on his face and prepared our breakfast early even though the hours for breakfast was supposed to start 30 minutes after. I will definitely highly recommend this location to everyone and if I come to Florence again in the future, I will definitely come to this place. The location was right at the heart of the city and in close vicinity to everything.

Miinukset: There was a little noise coming from the alley at nights.

Plussat: Location is amazing. Staff is friendly, helpful, and fluent in English. Hotel, room and bathroom are super clean. Linens and towels are high quality, clean and fresh. Bed is super comfy. Amazing experience. Will do it again if I make it back to Florence.

Miinukset: WiFi Connection kept kicking me off but I was able to reconnect every time.

Plussat: Large rooms, with an old world charm. Hotel staff always very friendly and willing to help. Perfect locations, super close to all the sites that one must see in Florence. The view from the breakfast room, AMAZING! We would definitely stay at this hotel again.

Miinukset: Aircon in our room could've been a bit stronger (especially during the heat wave). Bathrooms could do with a revamp, feels a bit neglected.

Plussat: Great location

Miinukset: A little old, a good story, plenty of room and great location.

Plussat: It was extremely close to everything that we wanted to see in Florence. The apartment was very roomy. We traveled with two teenage girls and they love having their own space.

Miinukset: Our room was an apartment originally. So it was quite large. The location of the property is the best!

Plussat: Our room was amazing. Clean, comfortable and felt like our own apartment. Once we found the location it was perfect. (It's hidden down an alley from Piazza Vecchio). Staff was also great.

Miinukset: The hotel DOES NOT have parking, despite it being marked as as so. Ask them in advance where to park. If possible, don't bring a car at all!

Plussat: Just okay.

Miinukset: Impossible to get to and be found.

Plussat: Location of the property

Miinukset: Hard bedding. Family Unit was in a seperate building with no out look.

Plussat: Everything at hotel was perfection clean and best location it was incredible

Miinukset: The restaurant recommended by hotel for dinner was not great food quality

Plussat: Room was nice and staff friendly. Very easy to get to from airport and to city center with tram

Miinukset: Breakfast not very varied but good. Room lock up system needs a full upgrade, very hard to get it right with the magnetic card

Plussat: Aamiainen oli hyvä

Miinukset: Vähän pitkä matka Firenzen keskustaan.

Plussat: Very modern, spacious and comfortable

Plussat: Room was clean and well appointed

Miinukset: Too far from city center. Some of front desk staff were indifferent

Plussat: I like the proximity to the airport in order to catch an early morning flight!

Miinukset: Why no free shuttle service to the airport? It's the only reason to stay so far from the center of Florence.

Plussat: Good location for the concert I was attending.

Miinukset: Didn’t really use any of the facilities but the air conditioner was barely functional and did not cool the room very well.

Plussat: The buffet is great. The rooms are very nice.

Plussat: Breakfast, cooperative staff like Alassia and cleanliness

Miinukset: Nice clean room staff was cooperative breakfast was more than excellant. I wonder why some essential items like tooth brush, tooth paste and shaving items are not provided. This we have not witnessed in my country. Ovell experience is v good

Plussat: The staff was amazing. Very nice and helpful.

Miinukset: Nothing

Plussat: Clean , modern , and welcoming stuff

Miinukset: Location ....

Plussat: It's an average hotel with good transport links, clean rooms, good WiFi and friendly (but not super knowledgeable) staff.

Miinukset: There is basically almost no sound insulation between the rooms, or the outside. You can hear everything. Doors slamming, people walking around in the rooms above, talking in the rooms adjacent and below, cars and ambulances passing by all night. The staff could be more helpful, it's not to say they were unhelpful, but no one goes the extra mile (except the reception Trainee's) - the bare minimum basically. My first night the mattress was really awful. Did I expect 5 star luxury? No. But I wouldn't stay here again or exactly classify it as good value for money.