Firenze hotellit lähellä Piazza del Carmine

Plussat: Excellent breakfast, very clean and confortable hotel! The location was perfect!

Plussat: Small but great room, finally a hotel with wooden floors, highly appreciated. Beds top class, room was quite (ie well isolated), nice view on a small church. Staff was friendly and helpful. Bathroom huge, beautiful with great shower. Nice towels, just all the details right. On top of that perfect location.

Miinukset: Rooms were cleaned after 3pm every day although the make up room sign was posted at 10.

Plussat: Bed was lovely It was cleaned underneath and they left a cute little card under the bed to say it was ckesnex

Miinukset: Wish they had a hot tub

Plussat: great location; friendly helpful staff; excellent breakfast; staff booked some tours for us

Miinukset: room was a bit warm (outside temps were abnormally warm) but you could open the window to cool it off

Plussat: The perfect hotel in central Florence

Plussat: Spotlessly clean room, free mini bar, big TV. Comfy bed with two memory foam pillows. Provides coffee station with coffee and biscuits and other amenities you might forget, shower gels, shampoo, conditioner, earplugs, cotton buds etc. All restocked every day which is amazing. In the centre of Florence not too far away from everything. Also viewing platform where you can see big cathedral and a spa (which we didn't go to). Lovely staff. Would definitely stay again.

Plussat: Breakfast was great. The evening apero was an wonderful surprise...it brought a really positive mood to the early evening, after touring the city.

Plussat: It was clean and neat, included breakfast and in a great, central location. Staff were very friendly and helpful.

Miinukset: The room was very small but met our needs

Miinukset: I got fined 50 euros by the atef train line for not standing my ticket. I didn’t get told I had to do this. I feel like Florence don’t treat their tourists very well. If you are reading this please go to another country on holiday.

Plussat: Newly renovated with an industrial/fashion theme. Great location and excellent service from staff

Miinukset: Slow wifi

Plussat: It was very clean, comfy and spacious

Miinukset: Everything was good

Plussat: The hotel was wonderful it boasts newly decorated and pristine rooms. Everything in central Florence is within an easy walk. The staff was wonderful and very accommodating. Breakfast was a wonderful spread with many choices. Would stay there again if in Florence.

Plussat: We loved everthing!!

Plussat: The location is perfect, the facilities are great and the breakfast spread was delicious. However what makes this hotel stand out, are the truly exceptional reception and breakfast staff!

Miinukset: Everything was lovely, only the AC was switching on and off, which was a little annoying.

Plussat: The staff is amazing. Thank you so much, Nicolas for everthing. We are looking foward to back in Firenze in the same Hotel!! Perfect! And ..The breakfast os so delicious!

Plussat: Location, friendly staff

Miinukset: Family room could be bigger

Plussat: The hotel is beautiful. Great location. Cosy. It reflects Florence at its best. The staff was great, friendly, helpful, knowledgable about the area, restaurants, shows. We had a great time.

Miinukset: Our only complaint is Florence is a noisy city at night and that requieres windows that are soundproof. If they change this, its a 5 star for us.

Plussat: antique hotel

Miinukset: the smell of truffle at the entrance

Plussat: Excellent service high quality hotel, really loved it and will definitely recommend and come again

Plussat: Loistava sijainti - kaikki lähellä. Todella ystävällinen ja auttavainen henkilökunta. Erittäin hyvä ja monipuolinen aamiainen. Voimme lämpimästi suositella. Tänne tulemme vielä uudestaan.

Plussat: Location, rooms, breakfast

Plussat: Warm welcome from Reception and Concierge Hotel design really lovely like museum. Rooms are very comfortable and clean Beds are comfortable Location perfect in centrum near all best shops and Historiker places October I will visit this hotel again with my family. Best regards David Pohl

Plussat: Fantastic location right in the middle of the city. They set the tone by welcoming us with a glass of prosecco, staff were brilliant and went through a map of places to visit. Our room was tidied three times per day The guys in the bar were great and happy to have a chat and help with learning some Italian!

Miinukset: The shower in the bath wasn't perfect, but sure they would have rectified had we found time to report

Plussat: The location was good

Miinukset: We had to check out earlier than we should because all the flights to my country was suspended because of the coronavirus. We asked for a refund but they said they can’t do anything

Plussat: We stayed in three hotels during our trip to Italy, and this was our favorite. Very centrally located, a short walk to all the museums, etc. The staff is extraordinarily helpful and sincerely friendly. The room was gorgeous, the breakfast the best we've experienced in a long time. We'd definitely stay here again if we returned to Florence.

Miinukset: A tad cold, even though it was in the 90s outside. Had to turn off the AC. That did the trick.

Plussat: The hotel had a lot of character, the location was fantastic (less than 10mins walk to all of the major sights), and there were a lot of good drinks places to eat very close by.

Miinukset: I wasn’t able to control the air conditioning myself and didn’t sleep well because the room was far too hot (25 degrees Celsius all through the night). Staff turned the heating off but it didn’t make a difference - it may have been due to the time of year.

Plussat: The staff were very welcoming and helpful.

Plussat: Everything was perfect , I like the stay with very good service from all the staff from the front desk till the cleaning of room and the delicious breakfast and the location that nearby to the bus station, walk cross , markets and city center . There is also one worker his name Aman he work at morning in the breakfast lounge I really liked his good handling , good service . And honestly all the staff are smiley and friendly that what make us feel like at home . I recommend

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: WOW the staff are absolutely amazing. They could not have helped us more. I have been traveling Europe for the past six weeks and this hotel has by far been the best

Miinukset: There was absolutely nothing not to like

Plussat: Everything

Miinukset: Nothing

Plussat: Staff were very helpful, hotel was in a local area but was close enough to station and all major tourist sights. We were in Florence in the middle of Italy going into lockdown due to Coronavirus, which was quite bizarre. We were worried about getting back to the UK, but apart from that it was a privilege to see Florence without many other tourists.

Miinukset: Decor was not to my taste

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: Loved our stay and everything about this hotel.. from the exceptional service to the exquisite decor. The location was perfect, just a short walk away from the main landmarks. We had the comfiest bed and fully enjoyed the breakfast. 100% recommend Room Mate Luca.

Miinukset: There was nothing we didn't like!

Plussat: Location of the hotel, staff and room.

Miinukset: N/A

Plussat: Beautifully decorated rooms.

Miinukset: The lift starts on the first floor - accessibility issues. A 50 x 60 cm shower is not acceptable at these rates

Plussat: From the moment that I stepped in Sylvia at the front desk greeted me with her warm smile and made me feel at home. As was Mirko in the afternoon . The hotel is warm ,intimate and beautifully decorated. It also could not be more central. But it is always the kindness and warmth of front desk staff that makes you want to go back again. I can only thank them for making my stay so lovely.

Plussat: Beautiful place. Decoration and location is great. Just have in mind that there is no elevator in the first floor. Other than that. A great hotel to stay in Florence

Plussat: Location

Miinukset: Bed was very soft and narrow

Plussat: Location

Miinukset: Lift

Plussat: Great location

Miinukset: Room was a little cold and air con needed to be prompted each time to turn on

Plussat: Mattress on bed good. Breakfast was OK but basic.

Miinukset: Rooms exceptionally small, much smaller than any that are shown on their website. Pillows were hard and uncomfortable. Room was very noisy. During the winter the hotel do not turn on the air conditioning, but the room was very hot as unreasonable to open the window due to the noise. (note that it was 17 degrees in Feb when we were there). When we discussed the noise and pillow with the reception after the first night, we were shown an internal room which was even smaller, and were advised where we could buy a (more comfortable) pillow. When I asked about checking out so we could find a quieter hotel, I was advised that there would be a cancellation charge equivalent to two nights of room rate for leaving early, but this was not stated in the booking information provided by booking.com. Also, I booked this months ahead on booking.com thinking I would get the best deal, only to find out getting a last minute booking on the hotel was much less expensive.

Plussat: Nicely decorated hotel, comfortable room, good breakfast, great service and super location.