Firenze hotellit lähellä Museo Opificio delle Pietre Dure

Plussat: Staff were great ! Shout out to Nick and cris!

Plussat: It was clean and neat, included breakfast and in a great, central location. Staff were very friendly and helpful.

Miinukset: The room was very small but met our needs

Plussat: Staff very friendly good location good breakfast

Plussat: Super friendly staff. The girls serving the breakfast in the morning are super friendly. They prepared me an an amazing almond latte. Location is unbeatable. It’s located right in the city center with 5 min walking distance from the Firenze Train Station Santa Maria Novella. Hotel is modern and brand new Right on the corner of Tratoria Zà-Zà (one of the best-rated restaurants in Florence) Management is very customer oriented to make guests feel super comfortable. On my last day, there was a “thank you” note on my bedroom with some biscottis. Very thoughtful. ❤️

Miinukset: Nothing

Plussat: The staff was polite and welcoming and helpful.The sweet thank u note and the parting gift was a nice gesture.The location was perfect

Miinukset: It was a little small but comfortable

Plussat: The front desk clerks were Amazing. They were so helpful with directions and recommendations on Awesome restaurants in the area. The buffet staff was wonderful as well. Would definitely stay there again if ever return to Florence.

Plussat: Wonderful hotel. Great location, and well-appointed room. Very helpful staff. Best breakfast during my stay in Italy. I loved yhe handwritten welcome note and.plate of cookies in my room the first night.

Miinukset: Very small room.

Plussat: The hotel was wonderful it boasts newly decorated and pristine rooms. Everything in central Florence is within an easy walk. The staff was wonderful and very accommodating. Breakfast was a wonderful spread with many choices. Would stay there again if in Florence.

Plussat: Location, the staffs, ambience, value, EVERYTHING!

Miinukset: None

Plussat: The hotel was nice, clean and close to Mercato Centrale. The staff were very friendly and willing to help when needed. They offer a welcome drink each day between 5:30pm - 7:30pm which is nice after a long day of touring Florence in the heat. The rooms were clean and well equipped. The staff wrote nice birthday notes and left a bottle of Prosecco for my wife, which made her day.

Miinukset: The rooms were on the smaller side - if travelling with two check in bags, there wasn't much room to have both bags open or much closet/drawer space to put clothes out. Not a big deal, but some people may life to unpack and put the bags away.

Plussat: Wonderful staff! Giovanni at the front desk was excellent. The little touché sounds (complimentary bottle of wine for my birthday, thoughtful goodbye note with cookies, etc) really made this one of my favorite experiences.

Miinukset: Nothing! Could not have been better

Plussat: Lovely lovely staff! Went above and beyond to make our stay enjoyable...from printing our boarding passes, to leaving macaroons in the room and providing recommendations. We felt safe and cared for the whole time.

Miinukset: Rooms were tiny, but for the price is was such a deal! Right in city center and 10 min walk from the train station.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Highly qualified, English-speaking staff. Room very clean and super comfortable. Great food and excellent breakfast buffet. Facilities are outstanding and the best is that you have a countryside feeling, while staying inside the city of Florence.

Miinukset: That it was fully booked and I couldn’t extend my stay!

Plussat: Smell in the lobby

Miinukset: The weather

Plussat: The look and feel of the room.

Miinukset: The bed was too hard.

Plussat: Beautiful property with great rooms and views directly on the Arno. Quiet & peaceful. Excellent food and service. Fantastic breakfast offering. Spa was amazing and so much enjoyed with a grotto hot pool, steam and sauna. Staff very friendly with great concierge services available. Shuttle bus and bicycles. Could not reccomend this hotel any higher - was best hotel of our entire trip stay and well worth the price. Wife was over the moon happy with this choice...

Plussat: Even though the location was a little bit from the center we loved it! we took the bicycles they had to offer and rode as a family into the center of town. It was great! The facility itself was beautifully decorated and the pool area was a bonus for the kids. Breakfast on the terrace was also a favorite.

Plussat: Wonderful property with excellent service and clean comfortable rooms!

Miinukset: Quaint resort

Plussat: Great staff. Interesting history.

Miinukset: We were there only one night. The room was probably typical by European standards, but small. Lovely boutique hotel.

Plussat: Nico at reception was extremely helpful and went out of his way to help up plan our day trips, made full use of the spa and found the bikes really helpful rather than paying for taxis in and out of the centre. A five minute walk away is a cool place where the locals hang out and eat pizza and drink beer... great spot!!

Plussat: The breakfast is excellent. There is no variety though from one day to the other. The staff are excellent.

Miinukset: The indoor and outdoor pools are too small. The hotel is a bit away from the city center. There is a shuttle in the hotel to the city center but it is 5 euros in every direction.

Plussat: The style of the hotel was decorated beautifully, it was relaxing and clean and the staff was extremely accommodating and friendly!

Miinukset: Sadly the spa was not working and we didn’t get to use it. It was the end of our trip and we were looking forward to that.

Plussat: Everything was great. The staff weren’t very friendly and kind . The location was great

Miinukset: Every thing the the staff , the rooms , and the view. But I wish if you can add some halal food in the menu.

Plussat: The swimming pools is nice!

Miinukset: The room is too simple

Plussat: The breakfast was very nice. A full buffet of eggs, meats, fruits, breads and cereals. Unlimited cappuccinos. Juices and plenty of water. The staff was very attentive. The tables were nicely set. The dining room was comfortable and cheerful. The hotel rooms were comfortable and the staff kept everything clean and well cared for. The front desk staff was excellent, knowledgeable and very helpful. The lobby is very nice and there is a small bar to get a before dinner drink or evening cocktail or just visit. The location is perfect; within walking distance to the all the sights. I would definitely stay at Hotel Pierre again. Thank you!!

Plussat: The location is excellent. In the middle of everything

Miinukset: Nothing

Plussat: Historic feel and location

Plussat: Friendliness and helpfulness of the staff.

Miinukset: The pillows and bed were a bit hard compared to what I’m used to.

Plussat: Pleasant, clean, friendly, central, comfortable, nice breakfast.

Miinukset: Nothing

Plussat: The location was fantastic and the staff very friendly.

Miinukset: the bed is like sleeping on a slab of concrete, the room had a perfect view of a brick wall and the breakfast was not good at all.

Plussat: Everything was perfect. The room, the staff, breakfast, location, I found nothing lacking. It’s my favorite place I’ve been to on a 3 week vacation.

Miinukset: Perfect. Nothing to change

Plussat: Very traditional hotel Great location Good air con so we stayed nice and cool Lovely spacious bedroom

Miinukset: Builders working on our floor drilling right outside our bedroom so it was a little dusty when we exited the room Probably couldn’t be helped Didn’t spoil our stay anyway as we were out all day

Plussat: Breakfast was adequate. Eggs and Sausage were a bit overcooked though.

Miinukset: We didn't get any coffee or tea in our room, had to order room service which is extra charge.

Plussat: They are serving good breaksfast specially the chocolate croissant. The location is really great as it is walking distance to most of the tourist spot.

Miinukset: The key holder is very heavy so you really need to handover the same with the key in the reception whenever you are going outside.

Plussat: Very good location, the staff was very helpful and polite and welcoming.

Miinukset: 1. I don’t see any descriptions about saying: “except for the luxury-room, all the other room don’t have a window/view of anything, but the staff was telling me a different story. I paid more than 100 euro per night but my window was facing a wall which is very disappointing. 2. The internet connection in the room was horrible, I cannot get connected to anywhere. 3. The bed is quite hard and the sheer is a bit uncomfortable.

Plussat: Excellent breakfast, friendly helpful staff and beautiful accomodations!

Plussat: Tha atmosphere and the very good support of the staff

Miinukset: A junior suite for 3 could have been bigger and with a a bigger bathroom

Plussat: Close to the train station

Miinukset: Noisy rooms around outdoor jacuzzi

Plussat: Ihana hotelli, iso huone, hyvä sänky, vauvasänky saatiin myös. Parkkipaikkapalvelu (erillismaksu) loistava! Aamupala tosi ok. Sijainti hyvä! Suosittelen!

Plussat: I really liked the bar tender, Amila... Awesome drinks! There entire staff was friendly and always helpful

Plussat: Perfect location, cordial staff, very comfortable & free breakfast!

Miinukset: WIFI signal was poor

Plussat: Sitting areas were great . Good layout

Miinukset: Pool should have been full size. PowerPoints didn’t work and USB didn’t work . Internet was too slow .

Plussat: Breakfast was good, rooms were great (newly restyled), aircon good and staff were excellent. Staff were very friendly and helpful including allowing us to park a hire car outside for 90 mins whilst we loaded our luggage and then had lunch. Great staty.

Plussat: veryfriendly staff! very friendly with the children! we had taken 10 rooms and one of them wasn t nice, very small and dark , so they changed it immediately we should be happy! the children went even swimming in the afternoon in the small but cute swimming pool!

Plussat: Location from the train station was just a 5 min Walk and the Kids loved the pool

Miinukset: We ask for a non smoking family room but when we arrived the room had a smoke smell. staff from the hotel came straight away and sprayed a air freshener but the smell cam back and would could not leave the window open as there where mosquitoes

Plussat: Stylus articheture

Plussat: The hotel is excellent and the staff we’re great I would highly recommended this hotel the rooms were so clean this hotel should be a 5 star

Miinukset: Everything two swimming pools very well kept gardens and lovely views the place is heaven