Firenze hotellit lähellä Mercato Centrale

Plussat: Staff were great ! Shout out to Nick and cris!

Plussat: It was clean and neat, included breakfast and in a great, central location. Staff were very friendly and helpful.

Miinukset: The room was very small but met our needs

Plussat: Staff very friendly good location good breakfast

Plussat: Super friendly staff. The girls serving the breakfast in the morning are super friendly. They prepared me an an amazing almond latte. Location is unbeatable. It’s located right in the city center with 5 min walking distance from the Firenze Train Station Santa Maria Novella. Hotel is modern and brand new Right on the corner of Tratoria Zà-Zà (one of the best-rated restaurants in Florence) Management is very customer oriented to make guests feel super comfortable. On my last day, there was a “thank you” note on my bedroom with some biscottis. Very thoughtful. ❤️

Miinukset: Nothing

Plussat: The staff was polite and welcoming and helpful.The sweet thank u note and the parting gift was a nice gesture.The location was perfect

Miinukset: It was a little small but comfortable

Plussat: The front desk clerks were Amazing. They were so helpful with directions and recommendations on Awesome restaurants in the area. The buffet staff was wonderful as well. Would definitely stay there again if ever return to Florence.

Plussat: Wonderful hotel. Great location, and well-appointed room. Very helpful staff. Best breakfast during my stay in Italy. I loved yhe handwritten welcome note and.plate of cookies in my room the first night.

Miinukset: Very small room.

Plussat: The hotel was wonderful it boasts newly decorated and pristine rooms. Everything in central Florence is within an easy walk. The staff was wonderful and very accommodating. Breakfast was a wonderful spread with many choices. Would stay there again if in Florence.

Plussat: Location, the staffs, ambience, value, EVERYTHING!

Miinukset: None

Plussat: The hotel was nice, clean and close to Mercato Centrale. The staff were very friendly and willing to help when needed. They offer a welcome drink each day between 5:30pm - 7:30pm which is nice after a long day of touring Florence in the heat. The rooms were clean and well equipped. The staff wrote nice birthday notes and left a bottle of Prosecco for my wife, which made her day.

Miinukset: The rooms were on the smaller side - if travelling with two check in bags, there wasn't much room to have both bags open or much closet/drawer space to put clothes out. Not a big deal, but some people may life to unpack and put the bags away.

Plussat: Wonderful staff! Giovanni at the front desk was excellent. The little touché sounds (complimentary bottle of wine for my birthday, thoughtful goodbye note with cookies, etc) really made this one of my favorite experiences.

Miinukset: Nothing! Could not have been better

Plussat: Lovely lovely staff! Went above and beyond to make our stay enjoyable...from printing our boarding passes, to leaving macaroons in the room and providing recommendations. We felt safe and cared for the whole time.

Miinukset: Rooms were tiny, but for the price is was such a deal! Right in city center and 10 min walk from the train station.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Spacious stylish rooms, quiet place. Staff very helpful. If you need to stay right in the center is beautiful location.

Plussat: Friendly staff, comfortable bed, great location and exceptional breakfast!!

Miinukset: Nothing

Plussat: Stylish, well decorated, central hotel in easy walking distance to all the tourist sites and in the shopping centre. The room was light and airy with good a/c and very clean. The beds are comfy, with good wardrobe space and 2 luggage racks for your suitcases. The breakfast was excellent, particularly the coffee. Good choice for hot and cold and I was there at 7am when the pastries were hot out of the oven. Staff are lovely and can't do enough for you. It might be a chain hotel but you would never guess from the outstanding customer service. Room Mate has become my hotel chain of choice.

Miinukset: The stairs from the front door to the 1st floor many people complained about. Personally I liked them as they are good exercise. There is a bell for the porter who will take your luggage. The other negative is like every other hotel the hairdryer you have to hold the button down. If you're like me and have thick hair which takes ages to dry, then you get thumb ache.

Plussat: Staff brilliant, location great, looked really nice, value for money

Plussat: Nice room, very helpful stuff. Amazing location.

Miinukset: Nothing.

Plussat: The bed was very comfortable and the location is central

Miinukset: WiFi was not working our entire stay in the room

Plussat: Great hotel, great breakfast

Plussat: Every thing.

Miinukset: Hot inside the corridors and the reading room..

Plussat: The best location and great size room

Plussat: Very well located, and the staff was very friendly.

Plussat: The friendly staff especially the front of house staff and the upstairs bar staff. The comfortable beds and the ease to get to the main attractions of Florence

Miinukset: Not much choice at breakfast

Plussat: Beautiful hotel, very helpful staff

Plussat: Location, staff at breakfast

Plussat: Great location, spacious room, comfortable bed and wonderful air-conditioning on one of the hottest days ever! The staff are very helpful and pleasant. The breakfast on the roof terrace is very nice, too.

Plussat: The location was great!

Miinukset: The bed was so hard and uncomfortable, the pillows were also terrible. It was that bad we found it hard to get to sleep and both have sore backs. The staff weren’t very friendly, ignoring us most the time. The breakfast very average. I would not recommend purely because of how bad the beds are!

Miinukset: Breakfast can be much better!

Plussat: Great location, excellent facilities and the view from the rooftop bar of the duomo were incredible.

Plussat: I thought the breakfast was very good and when the weather allowed the views of the Duomo from the breakfast terrace were fabulous

Plussat: The terrace on the topfloor in the evening.

Miinukset: The coffeeshop/bar. It's a different organisation and they were very uninterested.

Plussat: Medium

Miinukset: The bed

Plussat: Oli hyvä italialainen aamiainen. Hotellin terassilla, Upea näköala !!!!!! Rautatieltä lyhyt matka, mutta katutyöt vähän haittasi laukkujen vientiä. Taxi maksoi 8 € kun lähdin takaisin asemalle.

Miinukset: Kaikki erittäin hyvin, suosittelen.

Plussat: The hotel was clean, wifi worked well (but the pw was too long), good breakfast, polite staff, able to give a good advise for a restaurant. The location is also very good, just few minutes walk from the major touristic attractions.

Miinukset: Unfortunately the bed was too short and even if I could sleep, the quality of my sleep has suffered. The room was also rather small, no slippers in the room.

Plussat: What a wonderful hotel have travelled the world for over 49 years one of the better ones. Great friendly staff. Nice breakfast. Excellent knowledge of area and what to do

Miinukset: All excellent

Miinukset: The bakery in breafast

Plussat: The stuff and looked great

Miinukset: Hall ways and the carpets need cleaning

Plussat: Hotel instalation are very nice

Plussat: Fantastic location, helpful staff, lovely clean and spacious room.

Miinukset: Quite expensive

Plussat: The location is excellent, near to all interest places and restaurants at night.

Plussat: Everything and special thanks to Leonardo in the front desk

Miinukset: The bakery in breakfast should be of more quality and fresh

Plussat: Staff were very friendly and accommodating to any of our requests. The room was large and very comfortable and the bathroom was very clean and modern. The location was brilliant.

Miinukset: Air conditioning didn't really reach the bed and the room was quite dark, however these are just are very minor things that dont take away from the great overall experience.

Plussat: Store luggage all day before the room was available

Plussat: Everything !!