Firenze hotellit lähellä Palazzo dei Congressi

Plussat: Great location and the staff were very friendly.

Plussat: Great location, cool staff

Miinukset: Disappointed by the rooms for a 4 stars hotel (i guess some rooms have better view but our was almost unacceptable (no possibility to open the curtains as you could shake the hand of the guy in the room in front of you - you have to like living in the darkness), and the breakfast was really average with very poor choice.

Plussat: Very friendly and welcoming staff. Great location. Very clean and modern rooms. Delicious breakfast.

Miinukset: Nothing

Plussat: The property was nice and the location was good for our needs in Florence. The breakfast was very good, and the popsicles in the lobby were a treat!

Plussat: Staff were excellent and helpful. Position of hotel was great. The iceblocks for guests on 40degree days were much appreciated.

Miinukset: Nothing except the same breakfasts every day.

Plussat: The hotel is wonderful, but i will get a better room next time. I went for the least expensive room and it was a bit too small.

Miinukset: The room was way too small

Plussat: Jo toista kertaa Orto de´Medicissä ja taas sama huone, josta näkymä puutarhaan. Kaikki supersiistiä ja henkilökunta kauttaaltaan ystävällistä. Kahviaamiainen kauniissa puutarhaan avautuvassa valoisassa huoneessa on erittäin monipuolinen. Tuoremehuautomaatti on laadukas, ja jos on kiinnostusta, myös Bloody Mary on itse sekoitettavissan, tai kuohuviiini nautittavissa. Uutena palveluna oli myös iltapäivän tervetulodrinkki baarissa. Hotellin sijainti on mainio, hieman turistighettojen ulkopuolella. Lähellä ovat San Marcon tori hyvine liikenneyhteyksineen ja Mercato San Lorenzo. Via San Gallo on rauhallinen, ainakaan pihan puolen huoneisiin ei kuulu liikenteen ääniä.

Miinukset: Ei mitään valittamista.

Plussat: The staff were exceedingly friendly and helpful. They even helped organise a surprise for my new wife on our honeymoon without any fuss!

Plussat: Great location just a short walk from all main attractions and shopping

Miinukset: Nothing

Plussat: The Orto de Medici is a good hotel to use as a base for touring Florence: the staff are friendly and helpful, the breakfast fine, it is a pleasant walk from the heart of Florence along interesting streets and it may even be historic, if their claims about being the place where Michelangelo learned some of his early lessons!

Miinukset: The standard rooms are fine but a bit small and most have views only as far as another wall.

Plussat: I had a deluxe room that was spacious and clean. The small courtyard out my window was charming, and very quiet at night. The location is so convenient to many must-see sites of interest, great shopping, and wonderful restaurants of all kinds- bakeries and caffe, pastas and meats- everything delicious. I loved my stay at the Hotel.

Plussat: The breakfast is really good, and the time for breakfast is very long. The waiters there are very nice.

Miinukset: Every single people working there were very nice to us, unfortunately excepts one receptionist, and because of this one, I have to give bad score for "Staff", which I do not think I am fair. But they need to carefully look back to the dishonest guy. He was the one who welcomed us and worked for our check-in. He asked me to pay city tax for 2 persons and 8 nights on the check-in. I was supprised a bit since we normally pay it when checking out. But fine, I paid him by cash and also my colleague . He didn't give me the receipt for the city tax, and I thought it would be mentioned in the receipt at the end. Then 8 days later, I was asked to pay the city tax again, by another receptionist when checking out. When I said I already paid, she asked me for the receipt of the city tax, which I could not show her because the other receipt has mentioned only room fee. I asked her to check with the guy at check-in, he told her on the phone that he for sure remembered I had not paid the tax, and he remembered that he checked my credit card only, but not asking me to pay anything!!! Then at that time I am quite sure that he did not tell the truth. I booked the non-refund room and how the hell he could ask to check my credit card when the room already paid long before I come! The female receptionist said that they would look back to the camera (and in this case, they would see me paying the tax by cash) and inform me or communicate with me. But several days have passed, I receive nothing from Luca Room Mate.

Plussat: Especially staff Aman was very friendly~

Miinukset: Nothing

Plussat: The room the cleanliness the sexy halls friendly staff and great breakfast

Miinukset: Valet needed 1 hr to get the car and it was too expensive per da

Plussat: I adored the place! The design, the feel of coziness and homelikeliness, the funny little things like the names of the shower gel and shampoo, the friendliness of hosts :-)

Miinukset: Nothing did I dislike :-)

Plussat: Big, clean rooms with lots of character. Good breakfast and really helpful staff.

Plussat: I liked everything.. this hotel saved the holidays as we had an awful experience in another one. The location is very convenient, the hotel nice and very clean, good breakfast and the personnel was great... Valentina the receptionist was really nice with us and us and helped a lot!!! That is customer service!!

Miinukset: Nothing... all was great.

Plussat: The rooms were clean and the location was perfect. The breakfast was also good.

Miinukset: I didn't like that my room was facing the street, and every single morning at 5:00 am the garbage truck was coming to pick up the trash and the trashed glass bottles. This was so annoying and I was not able to get good sleep.

Plussat: The cesign of the hotel was very unique and modern. Room spacious and very clean. Staff extremely friendly and helpfull 9n every way

Plussat: I loved everything about this hotel: - location: perfect! A very short walk from the sights - staff: kind and very helpful - facilities: the interior of the hotel itself is so impressive, as it strikes the perfect balance between classic and super modern. - cleanliness: 100% - breakfast: everything you could ask for. This is the ultimate value for money. HIGHLY RECOMMENDED. I would stay here again in a heartbeat.

Miinukset: Nothing negative to say. I was very happy with the hotel overall.

Plussat: Very friendly staff and comfortable rooms. Very decent breakfast. Excellent value. Would definitely stay there again.

Plussat: The decor was amazing (if slightly hypnotic - in a good way), the staff were very friendly and helpful with tracking down lost luggage, very central location to everything we wanted to see, the bed was comfortable and the breakfast abundant.

Miinukset: Nothing! Was great, would stay there again.

Plussat: Loved the cleanliness and overall upscale quality to the hotel. Great breakfast, not overcrowded. Excellent location right by Arno river, 3 mins walk to Uffizi gallery.

Plussat: Stayed here before and loved it as we did this time. Location 200 yards from Ponte Vecchio.

Plussat: Sijainti Arnon rannalla, Ponte Vecchion vieressä ei voisi olla parempi !

Miinukset: ???? En osaa sanoa !

Plussat: The location is perfect. Loved the breakfast. The staff is outstanding! This was our second stay.

Miinukset: Nothing

Plussat: Erinomainen sijainti lähellä kaikkea Arno joen varrella Ponte Veccihion vieressä ja silti rauhallinen. Hyvä palvelu, siisti ja tilava huone menneen ajan tyylillä tuo täydellisesti tunnelmaa Firenzen matkaan. Aamiainen tavanomaisen mutta maistuvan kattauksen tasolla ja kahvi hyvää panussa pöytään tarjoiltuna. Voi luottaa, suosittelemme.

Miinukset: ei negatiivista

Plussat: It’s nice and quite, central as well.

Plussat: Awesome location. Good value for money particularly if you have a room with a view on the Arno.

Miinukset: The style looked too dark and quite oldish although everything seemed to have been recently renovated. We had an unsual experience at arrival with the nighttime receptionist who was very unfriendly. However the rest of the staff was very nice.

Plussat: Staff was very friendly and professional. They were ever so helpful. I ordered cappuccino while having breakfast. They asked about room number....my cappuccino had my name on it! They made my day! Great location walking distance to all attractions, shopping, restaurants. I was upgraded and given lake view. I requested meet and greet ( extra charges), the driver was excellent

Plussat: Excellent veiw (of course with an upgrade). Very nice although very small bar with a wonderful and knowledge bartender and “ice” upon request good breakfast and excellent concierge!

Plussat: Location

Miinukset: Terrible wifi, room size and the poor attitude of waitress during breakfast.

Plussat: Best location in Florence, amazing room and view, we were on our honeymoon and he staff went out of their way to provide an amazing service. We will be back next time we visit Florence. An amazing city with the best food and wine in Europe made better this time by this incredible hotel.

Plussat: Great location, friendly and extremely helpful staff, and a wonderful breakfast - what more can you want?

Plussat: Everything was perfect... location.... room size....freshness of room... view..... could not fault.... would recommend to my friends.

Miinukset: Nothing.... it was perfect

Plussat: Everything

Plussat: Location, rooftop pool, rooms, breakfast and staff all excellent. After a day touring Florence up to the pool for a swim and a few drinks was the perfect way to relax. Excellent hotel and Roberto is a proper character at breakfast. 10/10 and will def return

Miinukset: Nothing

Plussat: Sijainti, uima-allas ja upeat huoneet. Aamiaistarjoilun ystävällinen palvelu!

Plussat: This is our second time at the hotel we won’t stay anywhere else. Everyone is friendly and helpful. The breakfast is brilliant.

Miinukset: Nothing!

Plussat: Breakfast was ok, hot menu was cold Room was ok

Miinukset: to much noise around the pool area, children were jumping in the pool when there were clear signs telling them not to do this

Plussat: Rooftop bar and view. Location in Florence. Staff very helpful.

Miinukset: Room was very so-so. Small, under bed was not vacuumed.

Plussat: Great to have the pool and restaurant on site. Room was clean and spacious. We paid extra for the balcony and that was lovely.

Miinukset: The bar staff and restaurant staff were clumsy and a shambles. Food was average but very expensive.

Plussat: Nothing

Miinukset: Awesome hotel. Perfect location and fantastic view from the rooftop.

Plussat: Great breakfast served in the hotel's restaurant with awesome views of the city. Rooftop pool and sun terrace is marvellous after a hot day of tramping this wonderful city.

Miinukset: All good.

Plussat: Included breakfast was fantastic.

Miinukset: Location was a bit far from the city center but wasn't too bad.

Plussat: Location is within walking distance to the centre, wallet parking is available. The staff is very friendly, they were flexible with our booking, reception gave us great ideas regarding the city, pool staff is excellent. Rooms are very clean, bed is comfy, sheet linens high quality. They are pet friendly too which is really nice. The rooftop pool is nice, and having breakfast on the 5th floor is also special.

Miinukset: nothing

Plussat: Great location,around is very beautiful

Miinukset: It is not 5 star hotel.

Plussat: The location of the place such peaceful and beautiful plus when we arrived the staff welcomed us in the best way ever.

Miinukset: Nothing, it was perfect

Plussat: Very nice serviced pool area with friendly staff and great cocktails. Great view. Good quality of food in restaurant. Rooms are spacious, and great views from windows. Beds are good. Amazing Gym. Surroundings are great. Although it takes less than 5 minutes always to get a taxi to the hotel and a 12-15 euro ride price to center, the walk is beautiful and about 20 minutes in normal tempo. It's downhill from hotel. The uphill part of return is short enough that it hardly breaks a sweat . We had initially thought that we would use taxi each time, but ended enjoying the walk so much that we only used once when coming from other side of Florence.

Miinukset: Fix the shower in Room 12. 3 days of attempts on getting it fixed, and the repairman simply fixed the heat to fixed level (which still was scorching hot), without the ability to increase or decrease heat due to the broken faucet. Simply replace the thing, and don't let an otherwise happy customer get so annoyed with this thing. When you have the most beautiful view from the restaurant, you don't cover it up with dirty plastic you cannot see through. It seems unbelievable that you don't notice this yourself. Either replace it or install a rollup, or clean it so people can enjoy the view.

Plussat: Fantastic location of the hotel, beautiful views, very pleasant silence at night, polite service. Newly renovated pool with comfortable sun loungers

Miinukset: The air conditioning in the apartment does not work. Lots of mosquitoes. A very expensive restaurant. A terrible dust in the driveway at the entrance

Plussat: Fantastic sunset views sitting on the patio with a drink and some nibbles. staff could not be more helpful.

Miinukset: Leaving!

Plussat: The staff were exceptionally friendly and helpful during our stay. The hotel is beautiful with lovely surroundings and a quiet retreat from busy Florence.

Miinukset: The food in the restaurant was disappointing, especially for the price.

Plussat: All

Miinukset: Excellent service, the staff, especially Bashi our waiter on our 1st night of dinner and at breakfast. The receptionist who checked us in Fabrizsio was very helpful knowledgeable and attentive to all our requests. Wonderful Villa ,very fitting of 5* Star rating.

Plussat: Wonderful hotel with spectacular grounds. The pool area was lovely & very relaxing. Room was great & bed very comfortable. Reception were very welcoming & helpful in organising taxis into the city & advising on where to visit.

Miinukset: Breakfast staff were not very well trained or very attentive. Gave up waiting for an item requested or an extra cup of coffee as they were not visible throughout breakfast apart from cleaning the glass windows! More umbrellas around the pool area!

Plussat: Nothing

Miinukset: Do not stay with them it’s a trap. Rooms are very old Nothing with booking pictures matches reality. Towels, curtains toilet floors are dusted. This is not a 5 stars hotel at all. Restaurant are always full as they say, however when we went on purpose it was empty it is like they lie to you to go out of the hotel as you do not feel welcome. The most important thing it is overpriced the should cost with a maximum of 50€. Even there is no coffee machine in room, REALLY IS THIS A 5 STAR HOTEL WE Ruined our trip by this hotel.

Plussat: location, tranquility, scenery. Swimming pool brilliant. Needs a TLC in the rooms!

Miinukset: Breakfast very basic!