Istanbul hotellit Bahçelievler

Miinukset: It took long time for check in

Plussat: The comfort of my room; super delicious breakfast; the lobby area

Miinukset: The Wifi is weak during the day time; hot breakfast items can be changed a bit

Plussat: I like the the hotel staffs, they are very proactive and always ready to asisit, especially ipek & bartu

Miinukset: The attitude of the hotel staffs

Plussat: The main entrance and reception staff were pleasant.

Miinukset: Breakfast was not up to expectation. The Restuarant staff were indifferent- it seemed some people were served and some were ignored.

Plussat: room and comfort

Miinukset: service was terrible

Plussat: Aamiainen hyvä

Miinukset: Fifin kytkeminen vaikeaa

Miinukset: It ok, but it doesn't deserve 5 stars!! And it's far away from all the attraction areas in Istanbul

Plussat: Aamiainen

Miinukset: Fifin kanssa vaikeuksia

Plussat: Aamiainen oli todella hyvä ja siaiti oli hyvä kun kysessä oli välipysäkki, ainoa mikä häiritsi oli se että spa ei auennut 07.00 vaikka näin oli luvattu, se spa vastaava oli nukkunut pommiin.

Plussat: Everything!

Miinukset: Everything is perfect!

Plussat: Very nice and comfortable room. Relaxing and large shower. Very well located and the staff was very efficient.

Miinukset: Breakfast

Plussat: Rooms, Cleanliness , etc

Miinukset: Tv Channels was less. More channels need to be!

Plussat: Its suitable for those visiting the fair

Plussat: There was noise early morning and at night time which disturbed us alot. We complained but no action was taken

Miinukset: It's location

Miinukset: The facilities isn't 5 stars and the process is very weak - at most it's 4 stars hotel, some staff are professional and others need more training - poor attitude

Plussat: On website mentioned pay at property but they charged from card advanced

Plussat: Breakfast was very tasty and I liked it

Plussat: Nice design of the hotel. Amazing conference room, well equipped, with good tea. Suites are also amazing and comfortable. Good price, good value for money. They did not charge us extra when we extend our hours at the conference room. Very gentle! Thanks

Miinukset: Some of the employees were very rude and unpleasant. The women in the gym said no for everything. It was very annoying and amatuer. She treated us as we are their friends and not guests. Employees are not professional, only just a very few. The lobby was not heated. One of the receptionists told our group that we can not make phone calls in the lobby, and we are annoying and he will charge us extra. It was so unbelievable for me! The lobby is for the guests, why can't we do our business over there? and meetings? It was crazily rude, and not a five-star treat at all!

Plussat: Location and Bell Boy Service...

Miinukset: I stayed 3 nights and my toilet seat was not working. I complained to staff so many times and even manager and general manager assured me that they will fix it but they couldn't. It was bad experience

Miinukset: I can't remember anything that I didn't like. They spoke many languages and had wonderful facilities.

Plussat: Location is good if you have a car, value for money, cleanliness.

Miinukset: It’s getting old.

Plussat: Nothing!

Miinukset: Please stay away from this hotel! I had a very bad experience here and everything in one night. I booked here because I came from Thailand a long flight and had a stop here until next morning at first hour. When I reserved the room it was mention to me that I will have a shuttle car from the airport-hotel all included in my payment. It was alright for me, because I didn't want to change any money in this country just for less than 12h of me staying here. I had paid everything with my credit card, including 2 meals (dinner and breakfast for next morning) and expected to have all settled. When I arrived in Instanbul, I've looked to see where I can take this shuttle car or at least someone waiting for me, because they knew about my arriving, one guy approached me asking me about my name and hotel. I told him, because I thought maybe he may be some connection of the Hotel. He asked for hotel telefon number, I gave him, and after talking with the personal staff of the hotel and giving them my book reservation togheter with my name, he told me that a car will pick me up outside in less than 1h and I should wait. He then suggested me that I can go with him in his private car because his homeplace is near the hotel, which was too inappropiate to me. Of course I declined his offer and told him I will wait for my shuttle car as I agree to do. To be sure about the time, I called personally again at the hotel and asking about where and when exactly I should wait for the car. Nobody on the phone was speaking english, they connected me to one and another line, until one guy told me I should just wait outside in front for the car. That was all. When I got outside, the Instanbul airport is very big so it has many levels of waiting outside. At the front doors it was just for taxi point, so I thought this may not be my waiting point so I looked better and saw that I must go with the elevator underground where the airport shuttle car/bus are.

Plussat: Location,price and customer service

Plussat: The bed was fantastic, very soft.

Miinukset: We did not find anything in the fridge It should update the distance from the new airport.

Plussat: Clean room, polite front desk, good room, good bed, complimentary shuttle service, close to airport. In the morning I left before the complimentary shuttle starts, they arranged taxi immediately at normal rate ( 15 lira) They have complimentary drop to malls also.

Miinukset: WiFi signal TV didn't work!( though they have a big modern TV).. Might be a short term issue! Nothing near by.. This is a bit isolated building ( you can not reach anywhere without a taxi or shuttle!)

Plussat: Best location price is good Customer service is good Money wise best.

Plussat: The location was very good it close to the tram, bus station and the outlet stores

Miinukset: Nothing

Plussat: Have been upgrade free of charge for a superior room. Breakfast was very good. Clean enough. Reception and Staff were very helpful Location very good for my work ,few steps to Tram

Miinukset: Pillows are hard.

Miinukset: The staff that work in the reception and breakfast room are not welcoming. There were sounds and noise at 10 pm that started at 9 am which is sound of building working and we couldn’t sleep. The staff wasn’t helpful in english unless we talked in turkesh thats where they understood and try fixing that issue.

Plussat: Large continental breakfast :) friendly staff and a very comfy stay. This place is a great base if you are prepared to commute for an hour into the city centre.

Miinukset: The airport has moved.. Although the airport bus which is only 18 lira goes every 20mins to the nearest metro to the hotel. Then its a short 5min walk.

Plussat: Close to the metro station.The boy at the reception was very polite and helpful, he gave us the best tips for everything we need.

Miinukset: The bed was not very comfortable,and the room was not clean.

Plussat: Breakfast is good

Miinukset: very bad! the employee of this hotel is very bad, on the one hand, the first day i book online, i pay the same money but they give me small room. on the other hand, this guy change my packge password when i leave hotel to go airport. it must to know by every customer! very bad!

Plussat: Siisti, uusi, ystävällinen henkilöstö.

Miinukset: Meluisa ympäristö ja meluisat naapurit.

Miinukset: Many problems with the hotel. I made a reservation for 4 people, but they gave us a room with a double and a single bed and said they would being an extra bed. They brought a mattress without bedding and just put it on the floor. Additionally, they gave us a room that was extremely dirty. When I mentioned the dirtiness of the room they moved us to a different one with the same arrangements and took for ever to bring the mattress again to the room. When I asked for a another room with accommodation for 4 people, they told me that someone had made a mistake with my reservation and they couldn't give me a bigger or and extra room. Instead, they offered me a room that was used but not cleaned.

Plussat: Stuff, price and cleaness.

Miinukset: Maybe location is not Great

Plussat: Location

Miinukset: TV not working,