Istanbul hotellit Bahçelievler

Plussat: Every thing The best employee : Irem and Ali

Plussat: Irem and ali are the best employee

Plussat: Best staff, specially thanks to Irem

Plussat: good

Miinukset: all good

Plussat: * The staff were professional and friendly, I would like to thank IREM, COSKUN and BATU. * Cleanliness of the hotel. * The room is spacious.

Miinukset: * Internet is very weak. * Close to the main street

Plussat: We got an upgrade to a suite room which was a very nice and big room. Nice and friendly staff. Excellent stay!!

Plussat: High standard rooms and facilities

Miinukset: Slightly expensive

Plussat: Awesome view and perfect location for transit travelers. Though be advised that this property is located near Istanbul Ataturk Airport and 30 minutes taxi drive from the new Istanbul Airport.

Miinukset: Rude staff, location was too far from the airport. Food was also poor quality

Plussat: Very stylish and modern

Miinukset: Location is superb if you want easy access in a central hub! hotel layout is wonderful ! Restaurant quality is exceptional staff is extremely polite and helpful

Plussat: All was good, but not safe for credit card transactions, I'm being charged triple for the same stay, I'm still waiting for the refund Mistakes happens but not twice, now I have to wait for the refund and I had to go back to them several time, they said its been credited but, nothing yet

Plussat: Enjoyed everything but there is room for improvement i stay on regular basis at this hotel The manager himself is very accomodating and good the restraunt has wonderful staff and amazing mouth watering food overall staff very poilite and nice just some small improvents and i think the hotel will be as good as a five star

Miinukset: There should be more english speaking staff if they wish to be a more proffessional outfit as communcation problems can be very problamatic but overall performance is still good just needs some improvement and the indoor pool needs to be heated and i would suggest a jaquzzi as theres ample room for one plus there needs to be movies in english example mbc2 mbc action it can get very boring without some entertainment in your own nataive language

Plussat: When I book the hotel there's a reminder to book the cancellation insurance, which I bought and unfortunately my airline did change the itinerary and I wasn't able to stay at the hotel. However, when I tried to get refund, I wasn't able to!

Plussat: Everything was perfect,

Miinukset: I like everything in this hotel

Plussat: We were given one smoking and one none smoking room despite request for both nonsmoking rooms; had requested connecting rooms but the lock b/w the rooms was never opened so could not connect . It was a respite after a long journey

Miinukset: I pay USD but reception counter force me take the change for the balance in Turkish Lira with expensive currency rate. Initially they tell me that they run out of USD but occasionally I saw there was USD on the counter but they refuse to do that. I am mad and shouting them, at last they only pay me back in USD. I believe that counter staff try to take advantage of the customer. Gonen hotel management should seriously take concern about it. Thanks.

Plussat: Henkilökunta oli mukavia Tosi siisti hotelli Ihana paikka sijaitsee Taxin saatavilla oli helppoa Majoitus paikka on lähellä Istanbul of mall ja Istanbul lentokentällä

Plussat: Nothing

Miinukset: Service is very poor and shuttle time is not appropriate for flights.

Plussat: Nothing!

Miinukset: Please stay away from this hotel! I had a very bad experience here and everything in one night. I booked here because I came from Thailand a long flight and had a stop here until next morning at first hour. When I reserved the room it was mention to me that I will have a shuttle car from the airport-hotel all included in my payment. It was alright for me, because I didn't want to change any money in this country just for less than 12h of me staying here. I had paid everything with my credit card, including 2 meals (dinner and breakfast for next morning) and expected to have all settled. When I arrived in Instanbul, I've looked to see where I can take this shuttle car or at least someone waiting for me, because they knew about my arriving, one guy approached me asking me about my name and hotel. I told him, because I thought maybe he may be some connection of the Hotel. He asked for hotel telefon number, I gave him, and after talking with the personal staff of the hotel and giving them my book reservation togheter with my name, he told me that a car will pick me up outside in less than 1h and I should wait. He then suggested me that I can go with him in his private car because his homeplace is near the hotel, which was too inappropiate to me. Of course I declined his offer and told him I will wait for my shuttle car as I agree to do. To be sure about the time, I called personally again at the hotel and asking about where and when exactly I should wait for the car. Nobody on the phone was speaking english, they connected me to one and another line, until one guy told me I should just wait outside in front for the car. That was all. When I got outside, the Instanbul airport is very big so it has many levels of waiting outside. At the front doors it was just for taxi point, so I thought this may not be my waiting point so I looked better and saw that I must go with the elevator underground where the airport shuttle car/bus are.

Plussat: Receptionist Ms. Hilal was so professional and helpful. I liked the Swimming pool and the gym was great and well equipped. Close to many sites of attractions in Istanbul.

Miinukset: Breakfast, lobby, no weight balance available, swimming pool staff were rude.

Plussat: i like this hotel very much, it is near to cnr expo and also they have good staff especialy waiter Ugur

Plussat: nice hotel

Miinukset: they have only three free shutters from airport but it should put it to website

Miinukset: Horrible hotel , don’t bother to even go

Miinukset: They worry that I don't pay they money!! Even before they check the reservation they ask for money!!!

Plussat: Nice, quiet and clean hotel managed by nice people

Miinukset: Nothing

Plussat: Manager is helpfull The Reciptionist Israa is helpful she helped me out with my ticket as it was changed by airlines. Also on arrival from Airport through Taksim, one of Reciptionist informed me the approximate rate as I was going to be overcharged by taxi. The interior architecture is inspiring it is done by a professional architect especially the lobby and the lounges.

Miinukset: It is far from metrobus and metro station if you to visit the point of interest I down town

Plussat: The budget doesn’t have A/C which is not mentioned in the description but thanks for the reception staff he upgraded me to an AC room with out paying

Miinukset: Stained mattress protector , damaged blanket , no air conditioning

Plussat: So quiet staff.

Miinukset: So hot in the room.

Plussat: It was clean and organized, excellent customer service, they took care of everything The bed was very comfortable, I had deep sleep.... Over amazing

Plussat: The staff

Miinukset: The staff is very good and the location is good

Plussat: Everything was good. No comments. Recommend it!

Plussat: Location and cost

Miinukset: Outstanding location with v nice eating places around. Near to metro station

Plussat: Was good normal

Miinukset: Break fast should be better and the time of lift operation there was so much terrible sound.

Plussat: It was nice stay at this hotel,clean and room service every day,value for money,nice breakfast menu,near to metro and taxi stands,try to go and eat near to sirnivler maidani,there’s a lot of restaurants over there,staff especially Mr Ahmet help me a lot,that you guys for a wonderful stay,see you soon

Miinukset: Breakfast menu should change for some days