Istanbul hotellit lähellä Sanatorium

Plussat: the view from the restaurant. The kitchen staff of the restaurant Atelie Real food is excellente, creative and thorough. I must emphasize the work of Hikmet in the service, with total attention his work realy look for the customer satisfaction

Miinukset: Spa therapists and the bathroom structure needs to be revised, replace the air driers

Plussat: Value for money!!!!

Miinukset: Nothing

Plussat: Staff service

Miinukset: Poor breakfast buffet

Plussat: The rooms are very comfortable and the staff friendly and attentive. The Executive Club was an extra extravagance to which we treated ourselves but as we have stayed here before, we were aware it was a lovely indulgence. The Head Concierge of the Executice Club , Serkan, was especially helpful.

Miinukset: Our main reason for returning to this hotel was the beautiful rooftop pool. When we arrived we discovered it was closed as was being refurbished and was due to reopen just after we left. It was a major disappointment. We had saved for some time to go on this trip and were looking forward to relaxing on the beautiful sun deck. The hotel had made arrangements with another hotel to allow guests to use their pool and were including transportation. However, we wanted to be able to go to pool when convenient and be able to pop back to room when we chose. We therefore had to spend our days wandering around the locale or visiting shopping malls. We were staying in a room on the Executive Club Level as we had done previously. Although an Executive Club guest enjoys exceptional free facilities and their own Concierge , there were very few other guests using their services (which were all included in room price) and so the atmosphere was missing and we felt a little obtrusive. For example, when we went for a light lunch or afternoon tea we were usually outnumbered by the staff. Obviously this is not the fault of the hotel - the Head Concierge, Serkan, and his assistants could not have been more helpful. Perhaps we were there at a particularly quiet time in Istanbul. The only other minor inconvenience was the TV kept losing connection on some channels and there was less choice than on previous occasions. This is not an inexpensive hotel. I would really like to return to experience the holiday we had been looking forward to for the last few months but I fear the cost would be prohibitive.

Plussat: Everything. Exceptional 5* Service. Amazing hotel, staff and service standards. Reminds me of the quality of service received at the Savoy in London last year. The Ritz Carlton understands the concept of service excellence.

Miinukset: No complaints

Plussat: Amazing staff and service !!

Miinukset: Nothing

Plussat: Everything was excellent

Plussat: Convenient, comfortable, excellent staff and service.

Plussat: Everything

Miinukset: None

Plussat: Been at Ritz Carlton hotels before and that's why I opted for this one. People very helpful.

Miinukset: Content with situation. No improvement required.

Plussat: Staff was wonderful, specifically Adem for housekeeping as well as a young man and young lady (unfortunately did not get their names) during breakfast/dinner. Staff showed the utmost respect for customers.

Miinukset: Could improve lighting in rooms, the distance from the majn city was both a pro and a con

Plussat: Great location and views

Plussat: I like the stuff

Miinukset: Ihan mitä ostit sieltä oli 3kertaa kalimpi hintaa kun muoalla

Plussat: Staff are very helpful

Miinukset: The supply of drinks only on request It need to be daily as a routine

Plussat: Clean n location

Miinukset: Lobby

Plussat: I think the concierge head Erhan Cemen helped me out and my parents time and again. He is excellent with what he does professionally.

Miinukset: I called the property but no one understands english so rather than looking for someone who does they just hang up on you. Secondly, i had a problem with the booking at first but later was compensated for it so all is well.

Plussat: Everything

Miinukset: The pool

Plussat: Location was great, staff are helpful, service was super

Miinukset: Nothing major, but the breakfast needs to be international including Arab foods like humus.

Plussat: The location of the hotel, the staff.

Miinukset: Almost nothing

Plussat: Fabulous spa, gym, and pool. Breakfast delivered to my room was amazing and only cost around $20. The service was excellent.

Miinukset: I was shocked that the internet and local calls cost extra money. I had to change a booking at a hamam and the concierge changed the hamam time but never re-booked my massage, which I was unable to get as they were fully booked.

Plussat: Great location

Miinukset: Nothing

Plussat: Swimming pool and turkish bath

Miinukset: No tea maker facilities , when I asked they brought it but they did not service it daily _ breakfast can be improved more .

Plussat: We enjoyed the hospitality, the comfort, breakfast was great, we felt safe with great security in and around the hotel,

Miinukset: On Iron, no hairdryer in our room, we are also a custom to having a microwave in hotel rooms in America. I didn't see any of that.

Plussat: The location is perfect I would like to thank Mr Ugur in front desk office , very cooperative and friendly. My best hotel so far in Istanbul I can spend all he day in the hotel,everything is available Rooftop restaurant view perfect Also recommend the spa

Miinukset: Wish there was an outdoor pool

Plussat: Hulppea paikka ja palvelut kohdallaan. Sijainti hieno.

Miinukset: Aamiainen Hotellin tasoon nähden surkea. Samoin pettymys ettei Hammamissa saanut hieronta peeling palvelua kuten olimme jo etukäteen varanneet.

Plussat: Every thing

Miinukset: No

Plussat: It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable.

Miinukset: The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.

Plussat: The rooms were big in space and comfy, very excellent food and restaurant. All employee were freindly and helpful.

Plussat: Breakfast was excellent. Location was super

Miinukset: Reception was not so friendly

Plussat: Room space Food Facilities

Miinukset: Swimming pool restrictions / rules Room service takes long time Dryer wasn’t working at the beginning but they changed it Toilet was smelly but they fixed it Room was next to garden so small garden insects found their way to the room

Plussat: I have been traveling to many countries for work and pleasure . This is one of the best hotels i ever been from all aspect. Receptionist Ms. Guler was very helpful , always smiling , informative and been there all time to get things done right way, efficient in check out. The hotel is lucky to hire employee like here. Mr. Zafer was very helpful and he helped me where the business center not working in proper way , he printed documents for me . The hotel is very lucky to have him. Major issue in the hotel is business center ; very slow internet , i even cannot open my emails too

Miinukset: Major issue in the hotel is business center ; very slow internet , i even cannot open my emails too

Plussat: Thank you very much Mr. Onur Deger ! He arranged a good room with unbelievable view gave us late check out and also the man who allways smiles in front of the hotel Doorman Mehmet he is helping so much enough arranging a Safe Taksi and explaining everything about Istanbul we will come back soon...

Miinukset: nothing

Plussat: Everything is perfect the apartment was huge very comfortable, clean, lovely staff very helpful, we stayed in cvk park prestige residents was a right decision for a family, nice breakfast special thanks goes to abu Bakir in the executive lounge and kudur the receptionist

Miinukset: A bit expensive for Istanbul

Plussat: It’s very nice good location

Miinukset: Little bit noisy the apartment you hear everything outside Little bit costly

Plussat: Iocation, the view and the design of the lobby

Miinukset: Bathroom and the bed sheets were not clean the carpets in the hall is dirty and there was unpleasant smell but may be because I was in the 6 floor as in previous experience the smell was not noticeable But the most bothersome is the bathroom and bedsheets as they were not clean also the floor and the desk were not in a good shape I was in room 1620

Plussat: Very nice plaza shape

Miinukset: Will designed

Plussat: It was a great fun

Miinukset: Everything staff Room

Plussat: The room and bathroom size.

Miinukset: Staff and services! You simply don’t feel welcome! Room are old fashioned furniture! I tried calling the concierge for restaurant information and called several times with no answer, when they finally answered the answers were not informative..seems least bothered to help.. I tried calling for extra pillow it took more than 40 minutes to arrive!! The room furniture and interior are very old, doesn’t reflect a 5 star hotel..I tried many 5 stars hotels in Istanbul but this was the worst!

Plussat: The location and the convenience

Miinukset: The communication was at times difficult

Plussat: i liked the breakfast it test nice but it was limited and the rooms are clean . the concierge guy was helpful and he exceeded my expectations for what we are looking for.

Miinukset: when i was booking online i asked for quite rooms and upper floors .. and got confirmed for my requested by email but once we arrived there they said there is only in the 1st floor of rooms plus there is a lot of kids playing in The corridors . the reception its too small and crowded.

Plussat: Very nice, comfortable, 5 stars

Miinukset: Parking system

Plussat: The staff and especially Murathan from the pool was very polite and very helpful,he did great job.we also like the location,very close to Taksim square

Miinukset: The sisha

Plussat: everything is perfect great stuff very helpfull

Miinukset: nothing

Plussat: Deceptive pictures on booking.com. Offering a type of room with view but in reality is not. Staff promised to relocate, it never happened. Pool full with children all times. Not for young couples. The hotel is nice otherwise. Staff is friendly. Rooms are clean.

Plussat: Location

Miinukset: Breakfast food range and arrangements

Plussat: The Spa was good but not excellent.

Miinukset: Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C

Plussat: Staff, Special thanks to concierge team (Mehmet) who was always trying to provide the best deal

Miinukset: Hotel is a bit old , Need some freshness

Plussat: Merit who is the receptionist in the hotel was the best thing in this hotel, his warm welcoming and always did his best to made our day. location very close to taksim

Miinukset: The variety of the breakfast is very bad comparing with the other 5 stars hotels. The same dishes everyday. They don't have swimming pool.

Plussat: Great location , very friendly staff

Miinukset: nothing to complain

Miinukset: I book two rooms with a view and got only one. One of them was in the second floor were traffic noise was unbearable. If you go make sure they give you a high floor room

Plussat: - Excellent location. - Helpful Staff. - Nice room view (Junior Suite) - Good breakfast. - Clean

Miinukset: - It was mentioned in the Junior Suit specification that it contains a Sofa bed (which is a sofa that could be opened & converted into a bed as per my understanding), however I found it a big Sofa only which was not suitable enough to accommodate my 2 kids. I hope it's corrected in the room's specs. - Please take care of the toilets maintenance as it was the weakest point in my room.

Plussat: The best service in the world

Miinukset: Nothing

Plussat: A lovely 5 star hotel at a very prime & central location! The interiors have a very Victorian look & feel which gives a feeling of luxury & grandeur! The staff is very courteous & hospitable! The breakfast is decent!

Plussat: Excellent staff, great concierge. Loved the room, food and other facilities

Plussat: All Staff were friendly & helpful especially Zuleyha and Medine Great location could get around Istanbul easily Lovely hotel and great food at breakfast

Miinukset: The spa looked amazing but the Price could have been cheaper they don’t need to charge as much , so we decided not to use the spa facilities

Plussat: Great location and view!

Plussat: Classic design. High quality bedding. Fresh and modern. Great view rooftop breakfast

Miinukset: Nothing. Didn’t want to leave the room.