Istanbul hotellit lähellä Sanatorium

Plussat: Loved the hotel, set up, location, the room was outstanding and the maid ls and housekeeping was superb and friendly.

Miinukset: The concierge staff was not the best, they didnt say good morning or good evening especially the women workers. I asked one of the door-men to take a picture where he literally huffed and puffed which really got on my nerves (and i told him so) waiting for a taxi is a joke. I noticed with this hotel the more you show off and show your shopping bags the more respect you get from the senior workers there! I stayed also in Hyatt mackas palas where their service is far better! A smile and a pleasant hello goes a long way which i would like this hotel management to take note

Plussat: Amazing hotel in every way. Loved everything about it very helpful and attentive housekeeping staff. The only thing I did not like was the bed mattress. It was too hard for my back. The housekeeping tried their best to help. It was better but not the best.

Miinukset: The Mattress☹️

Miinukset: The music beat and bass from the roof bar was very loud in my room 1462

Plussat: Staff was great, in particular, Malike. Can't wait to go back.

Plussat: View Restaurant

Plussat: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Miinukset: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Plussat: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Miinukset: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Plussat: Service

Miinukset: Breakfast

Plussat: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Miinukset: N/A

Plussat: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Miinukset: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Plussat: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Miinukset: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Plussat: kaunis ympäristö. luxus palvelu ja ympäristö

Miinukset: ei

Plussat: I liked the Location and the professional staff they have and for sure the outdoor pool.

Miinukset: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Plussat: location

Plussat: location, garden and pool area, extremly attentive staff

Miinukset: the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor

Plussat: Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long.

Miinukset: Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.

Plussat: Position of hotel. SErvice of the hotel.

Plussat: The property was clean, and staff friendly.

Miinukset: For two of the 6 nights we did not have running water. This went on for 5 hours each night. That was un unacceptable for a five star hotel. The spa facilities were below standard. Finally on night the bedsheets has a very bad smell.

Plussat: This is my 4th visit in Istanbul and we decided to stay in Ritz-Carlton for first time. Before I mad booking, I have requested if indoor pool is available and have been assured that, so booked 5 rooms there. However, when we got there, apparently there was a maintenance and we were told pool would not be available until March 2020. It was waste of money and our time compare to Swissotel as we stayed last 3 times there. Definitely, my next hotel would be Swissotel again compare to Ritz-Carlton

Miinukset: Dishonesty, unprofessional management team. We had been charged for facilities while they were not available. My next stay will be Swissotel

Plussat: Staff service

Miinukset: Poor breakfast buffet

Plussat: Friendly staff, comfortable stay and huge breakfast facility with variety of selections

Plussat: I like the location

Miinukset: I like the view and all the facility in the hotel specially the Spa

Plussat: Warm welcoming, clean rooms, nice view, good breakfast, beautiful decoration.

Miinukset: I have been terrorized by e-mails and phone calls asking for more money in order to have a full Bosphor view (we have booked the partial view). If I would have wanted full view, the option was available on booking and normally the luxury hotels offer upgrades (if available) on complimentary basis. Nobody sends lots of e-mails asking more money. In addition, when arrived at the hotel the reception guy informed us that we can give the credit card in order for all the items we consume to be paid via such credit card or we do not leave the credit card details and we are going to pay for each item. We said we will pay everything on the spot. Immediately thereafter a guy came in the room and locked the minibar (at a Ritz Hotel!!!!). Did they expect I would create huge damages by drinking the soft drinks in the minibar????? Nobody explained such outcome of the refusal to leave the credit card details.

Plussat: Just like any other Ritz Carlton hotels this hotel was pretty nice and met our expectations. We had a room with Bosphorus view and it was amazing to watch the sunrise. We stayed for just 1 day layover, since we had a flight the next day. We loved it so much and are already planning our next vacation at this hotel. Excellent breakfast, very friendly and welcoming staff members. Thank you

Miinukset: N/A

Plussat: The staff

Miinukset: We had an amazing stay the staff were amazing , especially with children ...however the only time we were disappointed was when the concierge sent us twice on a wild goose chase for dinner and both times the restaurants they suggested were closed and had to find alternative options and that can be quiet difficult when you are travelling with two infants and one child (<5)

Plussat: the staff were very helpful ad friendly they answered all of our requests i love the view if the breakfast .

Miinukset: the rooms were quiet dark in the evening and the it was on a lower floor also, as i asked for connected rooms the put in in handicapped rooms which i didnt like at all.

Plussat: The hotel staff are very helful and the attitude is great. Also nice breakfast and the rooms have big bathrooms

Miinukset: It's a little old and the Internet is expensive, the free Internet in the lobby is very slow.

Plussat: The hotel is very classy and very relaxing it is a pleasure staying here

Plussat: The service and view

Miinukset: Location

Plussat: Bosphorus view of the room is espectacular in addition to that the room is extremelly comfortable.

Miinukset: Breakfest delivered at the room could be better, food was not hot and breads were not fresh. Definitelly it is not worth to order breakfest at the room.

Plussat: The breakfast and the turkish delight!

Miinukset: Internet access fees.

Plussat: in the middle of every location you have to visit so so so nice

Plussat: great location and veiw ..staff very friendly

Miinukset: price

Plussat: the attention and promptness of the employees of the hotel. they are excelent

Plussat: The bathroom was fantastic, the room service was perfect. Really beautiful hotel.

Miinukset: We could not reach the restaurant, too many people from outside the hotel. Hotel guests must be with booked tables. We could not even get in the restaurant from the long queue. And on the six floor we can hear the music from the restaurant.

Plussat: The only thing that gave me hope about this place, the only person who was willing to listen even if it was to late was our checkout receptionist cihon, maybe he can give sara some training on how to handle guests, he apologized for our inconvenience and offered us a ride to our other hotel, i really advise having more staff like him.

Miinukset: Our reception was very bad, unprofessional staff very rude treatment, anything you need from room service or reception you have to call and ask for several times, sara in particular being very rude and unprofessional we even checked out 1 day earlier because we didn't want to stay and get humiliated more, and if have any complain or go to reception sara is ready to make a fight and shout at you as if we are staying at the hotel for free,not to mention that we got kicked out of the breakfast area because we didn't have breakfast included in our package plus getting shouted at by again the famous sara, we then tried to call for in room dining after being told for 4 times that we had to go to the restaurant to have food they finally agreed to bring us food to the room only to have a fight to keep the table after demonstrating that without the table it is impossible to eat, not to mention other things, one of the worst stays ever.

Plussat: Staff was helpful. Rooms were very clean.

Miinukset: There is no cattle in rooms

Plussat: Alles was tip top in orde

Miinukset: Windows locked I can’t open

Plussat: Excellent location , right in front of Kabatash tramp and metro station . Nice and friendly staff , nice and clean Hotel ,

Miinukset: Had little concern over heating which took longer hours to make the room comfortable enough.

Plussat: The best location to Taksim.

Miinukset: Old hotel. Renovation is highly recommended.

Plussat: Staff were great

Miinukset: The room was small and old

Miinukset: Very small room very old carpet found a broken glass on the carpet overall very poor

Plussat: Very nice hotel

Miinukset: It was away from tourist area of old town. But that was not nessessary a bad thing

Plussat: Very friendly staff, awesome location close to Dolmabahce Palace and next to Taksim Square. Strongly recommend the breakfast buffet, the best I have ever had anywhere in the world!

Miinukset: This hotel met and exceeded my expectation in everything

Plussat: Location, price, clean, 5 stars, friendly staff Nice lobby , beautiful terrace

Plussat: second time to stay, returned due to excellent first time experience, one of the best hotel experiences ever, due to professional staff.

Miinukset: it is time to renovate the rooms.

Plussat: Great location - near Taksim square, spacious rooms, panoramic bar with excellent view, delicious and various breakfasts

Miinukset: Bathroom should be modernised, a lack of electricity outlets

Plussat: It might not be brand new but with an unbeatable location next to Taksim square and splendid views of the Bosphorus from almost every room as I found out, this is the best value for a luxury stay in Istanbul. The breakfast is vast, the staff incredibly attentive and courteus and it has one of the best gyms I'vê ever seen at hotels around the world. Highly recommend it

Miinukset: Maybe the room furniture is a bit old world style but of good quality

Plussat: The staff was particularly friendly ! The hotel is really nice and the view was amazing. The restaurant on the top floor was exceptional. Food was delicious and the atmosphere was great.

Miinukset: I thought the hotel is getting a little old but it was nice.

Plussat: Well located and spacious.

Miinukset: It is definitively an aging hotel. Was on the 1st floor and the hallway and rooms smelled like smoke even if it was non-smoking.

Plussat: Great location... Welcoming and very helpful staff.. Every thing was perfect

Plussat: Everything was great.Rooms spacious and always clean .The service for the rooms was 3 or 4 times a day and continuous supply of water(free). Reception staff friendly and helpful.An excellent choice for our 5day trip to Istanbul.The shopping center only a few minutes walking away.

Miinukset: Although they had been notified for our late afternoon arrival one of the two rooms took one hour to get ready.

Plussat: The Spa with Haman was fantastic. The staff was very professional.

Miinukset: The restaurant recomendation from the Concierge to a restaurant also on the hotels website. It was very touristy and not level expected. Would have preferred that the hotel had a buffet at dinner.

Plussat: Location is excellent, staff are friendly and helpful, rooms of good size, all amenties are available, resteaurants and food is good.

Miinukset: Price is a bit in the high side.

Plussat: our room view

Plussat: hotel has good location , staff very polite and helpful , speaking perfect english

Miinukset: we didnt like the hotel room , it needs renovation , really very old , stains everywhere at bathroom ,we stayed only first night out of 3 .

Plussat: It's Location.

Miinukset: Air Conditions.

Plussat: The view is great, specially on the high floors. Valet parking is convinient. Location is great for those who like busy life day and night that area does not sleep

Miinukset: The club intercontinental does not offer much, there is no all day refreshments like other executive floors in other hotels.

Plussat: The room had a lovely view. The person on the enquiries desk was extremely helpful in assisting us in finding a restaurant and booking it for us.

Miinukset: I thought the room was a bit small for a deluxe room. I also did not like the fact that they did not have slippers in the room.

Plussat: One of the best

Miinukset: None

Plussat: Capable and courteous staff. The staff made efforts to ensure our comfort. They really helped with good language skills and orientation to the local area.

Miinukset: The charges were confusing. We did use the electric power converter from the minibar but it did not accept USA plugs. We were charged for items from the room such as a local call to nearby hotels. No wireless internet in our room made it difficult to communicate.

Plussat: Hyvä sijainti ostoskadun lähellä. Hyvät liikenneyhteydet metrolla ja raitiovaunulla ja busseilla eri puolille kaupunkia. Helppo mennä myös lautalle Bosporin salmen yli. Hienot maisemat(olimme 12. kerroksessa). Ylellinen.Ystävällinen palvelu.

Plussat: Staff was very professional and friendly Clean and well equipped room.. location is perfect on walking dustance to taksim square.. overall better than expected ... spa experience was excellent ..

Miinukset: Nothing .. everything was exellent

Plussat: The location and the convenience

Miinukset: The communication was at times difficult

Plussat: Location, Services , Landscape, hospitality, Gym , rooms, food

Plussat: Mithat and Muharram from front desk were super helpful in calling places for us and telling us about different things to do.. Also the bell boy team were great boxing our purchased items.

Miinukset: Breakfast could change its varities every few days as it gets boring having same stuff

Plussat: One of the best hotels I’ve stayed at. Everybody - bellboys, security, reception, housekeeping and everybody else has been nothing but amazing people. Always with a smile and ready to help. Great location. Away from the busy noisy streets of Taksim but still closer to walk within 5 minutes.

Miinukset: Room furniture needs replacement

Plussat: Clean.

Miinukset: The air-condition system. Not working. I thought I'm in a 2 star hotel

Plussat: Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.

Plussat: Good location

Miinukset: They didn't arrange anything special for my honeymoon visit like other hotels in the area.

Plussat: The Spa was good but not excellent.

Miinukset: Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C

Plussat: Very nice spread for breakfast and lunch.

Miinukset: I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.

Plussat: Everything was class act. Staff, luggage storage, room, cleanliness. Gym

Miinukset: Very old hotel not worth the money payed , it will be ok if it half price

Plussat: Very good report between price I've paid and quality I get.

Miinukset: Location of hotel - it is located very close to Galata Bridge, but the street looks like a market for construction equipments.

Plussat: The hotel was in centre location you can reach many places in walking distance

Miinukset: The room was very small as well as the bathroom. It's very hard to feel comfortable in the room Also, sometimes it was noisy specially in weekends because of a nightclub in the same neighborhood

Plussat: The room was clean

Miinukset: Smaller than expected.

Plussat: Location was fantastic, its was so close to the main areas all we did was walk. The staff who greeted us were amazing. Jasmine & Seref made us feel comfortable & back home. Very friendly and very hardworking. The guys at the lobby are too kind and respectful. We were happy with our stay but happier with the staff.

Miinukset: Not much was to be unliked. The pillows were way too soft & the shower water wasnt powerful.

Plussat: The view at the roof where the Bfast also the back side of the hotel is great location mear from tram , galata

Miinukset: Room is super small and the photo it refelct not real size of the room. Elevator is super small too as maximum two person can fit in the elevator at the smar time

Plussat: The hotel had a fantastic location and one of the most breathtaking views of Istanbul that I've ever seen. We were able to walk to the Blue Mosque and the Hagia Sofia from this hotel, although it was a lengthy (but enjoyable) walk. The staff was very friendly and helpful and made every effort to make the stay as pleasant as possible. The reception spoke English and was able to help give us recommendations on places to go and directions to get there. I would absolutely stay here again.

Plussat: The room was clean

Miinukset: The room is smaller than expected, but that is personal of course.

Plussat: Customer services & hospitality

Miinukset: Repeated card acess propblem

Plussat: The rooms were updated with all the amenities needed for a stay. Roof restaurant and bar with the best views of Istambul. centrally located, easy access to taxi, Tram or Bus. Breakfast with a variety of products and service with a smile.

Miinukset: Commercial neighborhood.

Plussat: Staff were awesome , so clean , amazing view , close to subway and train , perfect breakfast

Miinukset: The price

Plussat: Everything...

Miinukset: Nothing..

Plussat: The staff are friendly and speak english quite well. The roof top restaurant has a good view on a clear day.

Miinukset: The housekeeping can be further improved to provide consistent cleanliness

Plussat: The rooftop restaurant is great. Hotel was also clean/comfortable.

Miinukset: The location is not ideal if you have children. The hotel is surrounded by hardware stores selling lawnmowers/chainsaws/etc. Walking to the tram stop was not easy with a stroller, so we started taking taxis.

Plussat: The nice and helping staff and its wonderful view of Maramara sea from restorent on 10th floor.!

Miinukset: There were no veg dishes at all in the restorent of the hotel so there is no meaning for free dinner to vegetarian if he is planning more than 6 days stay. The location was littlebit odd as there were no eating joints or even a grossery store near to the hotel. (Atleat for next 500 meters). Buffet breakfast was okay and not the best.they should add more choices to that

Plussat: the very impressive few from our room iat 9th floor

Plussat: Nothing was too much trouble, staff were helpful and charming at all times and went above and beyond the call of duty - they had my check in paperwork ready when I got there at midnight, even though I hadn't given them advance warning, had a platter of fruit ready in my room and even managed to find an adaptor at 1am. Faultless service. I would stay here again without hesitation and recommend it to others. In an 8-day stay, it was the last of 4 hotels I stayed in and while there are plenty of snazzier, more luxurious hotels - you have to pay top whack for that - the Golden City was spotlessly clean, facilities were immaculate and free wireless in the rooms (even the the 5* I stayed in earlier didn't have that). Excellent location too.

Plussat: Hotelli huone oli erittäin hyvä ,siisti ja ikkunasta näkyvineen monista moskeijoista vallan mainio.Palvelu henkilökunta vastaanotossa, varsinkin Ali niminen henkilö olivat ystävällisiä.Katto terassin ravintolasta hyvin hienot nähtävyydet,hyvät ruuat ja hyvä palvelu

Plussat: The staff and personnel were very kind and helpfull. The hotel is well situated across the Golden Horn with a splendid view over it and the old city. You are in walking distance of all the beauty of Istanbul. You can go to the roof with a terrace and enjoy the lovely view! Rooms are clean and breakfast is good.

Miinukset: Rooms are a bit small. We could change to a very nice deluxe room with a good view at the 9th floor after making remarks about the noise from the street and size of the standard room we first got on the front. So we were lucky I guess.

Plussat: the hotel is new clean with nice view on the golden horn. breakfast is excellent Staff are very polite and helpful. special thanks Mr Furkan . Sure i recommend this nice hotel .

Plussat: very clean, nice room, well equiped, very good service, very friendly, good price, nice views from the top, I really recomend this hotel, I will surely stay there again

Miinukset: for this class hotel I would expect little better choice for breakfast

Plussat: It’s nice hotel and the staff friendly, clean rooms,nice lobby and good breakfast.

Plussat: The room was exactly like in the pictures very modern clean and the bath as the bed was very very nice

Plussat: Comfort, clean and modern

Miinukset: Nothing

Plussat: Breakfast is great so many varieties and wonderful view!! Room is clean. Staff are friendly

Miinukset: Bed is too small and not comfortable

Plussat: Hotel was amazing. Food was fresh and every morning it was big selection of tasty and fresh food. Restaurant in the hotel also offer excellent service and food. Staff was great and wellcoming and rooms where spacious and clean. Also the spa is great adition after the long day of sightseeing. Location was excellent. Everything is in your reach.

Miinukset: Since location was great, one thing we did't like was the construction on the shore. It was great location with great view previous this construction. But now it is just big construction site in front of the hotel.

Plussat: Good location in a lively area restaurants pubs.. Bosphorus view suchi restaurant

Plussat: Perfect Roof top restaurant and cozy Bar