Istanbul hotellit lähellä Ortaköy İskelesi

Plussat: Very friendly and helpfull staff Very clean rooms Big spacious rooms

Plussat: Everything. Raffles never disappoints me. I loved the way they never forget returning customers. This was my second stay in Raffles after 3 years and I found a note welcoming me back.

Miinukset: Nothing every thing was perfect.

Plussat: Everything! Staff were amazing, room was fantastic, facilities were all highest standard.

Miinukset: Can hardly fault anything. Will only mention that the light in the closet turns off too quickly and we didn't like the smell of the toiletries (need another option)

Plussat: One of the best hotels I ever been to.

Miinukset: N/A

Plussat: Style and location

Plussat: This is not my first time in this hotel I love it

Miinukset: They have the best service ever

Plussat: Love the atmosphere of the hotel and the location

Plussat: The location is excellent

Plussat: Everything was amazing

Plussat: It’s high standard in providing he service .

Miinukset: The staff in the reception was terrible. First time seeing such reception. Wasnt like to give us the receipt made us waiting for 30 minutes.

Plussat: Everything

Miinukset: Nothing

Plussat: The staff was so friendly and excellent . We had the most memorable stay!

Plussat: Everything specially the pool and the view.

Miinukset: Not their problem but the traffic in order to get there.

Plussat: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Plussat: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Miinukset: Everything was perfect.

Plussat: Location Staff Building Breakfast

Miinukset: Nothing

Plussat: Comfortable, excellent location, breakfast

Miinukset: Nothing

Plussat: The service and experience is exceptional. The food is good and the view is breathtaking

Miinukset: Nothing

Plussat: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Miinukset: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Plussat: Staff and bosphorous view were wonderfull

Plussat: Sea view and shisha

Plussat: Excellent standard throughout and great location

Miinukset: Weddings and functions run late and create a lot of noise.

Plussat: QUITNESS COMFORT ROOM SPACE EXCELLENT BREKFAST TV CHANNAL

Miinukset: Services 1-(I spend 45 mints to got my bags when arrived after chk-in) 2-(I call 6 times to got extra bedsheet/waiting time 35 mints) 3-SAD face when facing you(no smile)

Plussat: Location , modern rooms , very safe , Gym , food , outdoor smoking area

Miinukset: The concierge , Pool facilities , housekeeping should take care for the details

Plussat: I like the decoration of the hotel and cleanliness the housekeeping also good

Miinukset: The location and the check in was slow

Plussat: The location and the veiw.

Miinukset: The shower smells bad where the water enters on the ground. When I order taxi, the get lost because the main gate is not visible so the drivers have to call and i get stuck because I dont speak Turkish very well. Therefore I have to seek assistance from the concierge or bell boys.

Plussat: The rooms are beautiful so spacious and clean. The views are sensational. The staff is lovely friendly super helpful. We stayed here three times in 3 weeks. First time was a standard room and the second two times was a suite we upgraded to. The staff really made the stay so much better they’re always smiling so kind and helpful and they didn’t mind the noise and chaos my two boys would make, instead they would play with them and engage with them. Just such a lovely place to stay and money wise it is very very well priced for everything they offer. The spa and hairdresser on level S was also so lovely and clean and staff there were also friendly. Will definitely be coming back here.

Miinukset: Nothing.

Plussat: I like there SAP service, hotel location is good, there is Starbucks and Mado Cafe near the hotel 10 min walking or less

Miinukset: The air conditioning was hot especially at night time, and we asked them many times to fixed it and they did but still it was difficult to sleep at night with hot temperature, also we asked them to empty the room fridge from alcohol items but they said it will cost us 10 euro

Plussat: The view, the room, the restaurant on the 5th floor. The staff was very helpful.

Miinukset: The pool was always crowded, I think it’s because they accept also people from the outside, not only hotel guests. As a guest of the hotel you should always have priority.

Plussat: Nice sight from skyline room

Miinukset: Nothing

Plussat: Bed very comfy, bathroom spacious Gold d lounge was nice cause it has a balcony and very nice view

Miinukset: Traffic noise although I was on the 34 floor

Plussat: The location was perfect, the staff were amazing, they were super friendly and helpful, complaints were taken into account, room service food was great

Miinukset: A couple next to my room were rude, very loud and respected no one in the hotel by continuing being loud including shouting over the phone all night long. You also might hear the beats of the clubs near the hotel sometimes

Plussat: Excellent staff

Miinukset: Wish could stay longer

Plussat: Absolutely wonderful and extremely helpful staff! Rooms are a bit small, but comfy. Cleaning done early, so most likely when you’ll come back from breakfast your room will already be clean. If you are staying with kids, or can be easily disturbed by the noice opt for Bosphorus view, or higher floor, as restaurants near the hotel are quite loud till late. We were fine though. Area is very busy the whole day and till late evening. A lot of meal options around.

Miinukset: Breakfast is quite poor, only few options. However, there is a decent restaurant downstairs with breathtaking view.

Plussat: Great location forand amazing service and Big thanks to Mr. ARARAT

Plussat: Staying at The Stay will probably be one of my most memorable at ANY HOTEL. I can not comment enough on how nice and helpful all of the staff were. The rooms had great views of the Bosphorus and were cleaned and left with a complementary turkish snack every single day. The staff even went out of their way to get my sister who was celebrating her 21st birthday a cake. Again, the staff were beyond helpful with getting us last minute reservations to shows and restaurants. Overall there isn’t one thing I disliked about the hotel and I will definitely be coming back in the future! Want to thanks all the staff for making my vacation perfect (burhan,metin,şavke,and all the others that I couldn't remember there names unfortunately thanks again and hope to see you soon.

Miinukset: Nothing

Plussat: Breakfast view was the best in istanbul

Miinukset: Payment process was painful and still waiting for deposit.

Plussat: welcoming and helpful staff all the time , the perfect view and location

Miinukset: street noise

Plussat: Everything was excellent, absolutely great location with a breathtaking view!

Miinukset: Misunderstanding on the check out that rewind my mood that day.

Plussat: - Staff are so friendly and super helpful especially Matin (he's amazing and he answered all our queries) Room is nice and view is great. - we had a crib and extra bed to our suite without any extra cost

Miinukset: - so noisy at night (we had someone always drunk being noisy down the street) - we were placed in building 2 (which has no elevator to go up) - breakfast is very poor and need to be considered; more varieties should be in place. - Baby crib didn't include a mattress and the way it was made is not healthy for the baby's back to sleep in; and the baby ended sleeping next to us; which wasn't too comfortable. - Great option yet not the best option for for the value of money

Plussat: The good structure and the great staff and location of hotel was perfect

Miinukset: That’s so hard to reach the hotel because the traffic

Plussat: Well located in Ortakoy, easy to move around the city from here and close to the waterfront markets, bars and restaurants. No need to worry about ’getting down for breakfast’ as some of the best value street food in Istanbul is available all the time right outside the door. Relaxed atmosphere, character hotel.

Miinukset: Everything good. Older buildings in Istanbul, like the city itself, can be humid, but that’s normal.

Miinukset: First, there was some noise in the room from time to time. The hotel staff said it was a ventilation noise. but it really bothered. Second, since it is very close to the central street of Ortakoy, it is not possible to open the window as it is very noisy throughout the night.

Plussat: Internet connection is flawless. Location is excellent, near to the tourist attractions, and far from the meddling crowd.

Miinukset: Nothing

Plussat: Rooms are super small but creatively arranged.

Plussat: Great location , clean property and friendly staff.

Plussat: location was ok as it was in the centre of besiktas

Miinukset: The receptionist couldn't speak English, there was a hole through the door, anyone can look into the room , we had to block it with a scarf. The socket came right out of the wall exposing the wires behind it a very high safety hazard. I have the urge to raise a complaint about this to the hotel standards. The double bed was made up of 2 single beds and kept coming apart while sleeping. No toothpaste was provided so bring your own.

Plussat: Great location. Very quirky. Staff very helpful.

Miinukset: Stairs to 3rd floor room.

Plussat: good hotel great service

Plussat: + The room has a kind of minimalist raw design, I liked it. + Decent (for Turkey) internet connection. + Good cleanliness. + Perfect position if you wanna stay in Ortakoy. + Somewhat quiet street.

Miinukset: - Not everyone of the staff can speak English. - Poor quality mattress, its springs were easily noticeable under my back...

Plussat: Only location was good and personal was helpful

Miinukset: The place is like for quick sex (sorry, but this is my opinion) and looks like horror movie

Miinukset: They didn't replace blankets and pillow covers when I arrived.