Istanbul hotellit lähellä Masumiyet Müzesi

Plussat: The property was clean, and staff friendly.

Miinukset: For two of the 6 nights we did not have running water. This went on for 5 hours each night. That was un unacceptable for a five star hotel. The spa facilities were below standard. Finally on night the bedsheets has a very bad smell.

Plussat: This is my 4th visit in Istanbul and we decided to stay in Ritz-Carlton for first time. Before I mad booking, I have requested if indoor pool is available and have been assured that, so booked 5 rooms there. However, when we got there, apparently there was a maintenance and we were told pool would not be available until March 2020. It was waste of money and our time compare to Swissotel as we stayed last 3 times there. Definitely, my next hotel would be Swissotel again compare to Ritz-Carlton

Miinukset: Dishonesty, unprofessional management team. We had been charged for facilities while they were not available. My next stay will be Swissotel

Plussat: Staff service

Miinukset: Poor breakfast buffet

Plussat: Friendly staff, comfortable stay and huge breakfast facility with variety of selections

Plussat: I like the location

Miinukset: I like the view and all the facility in the hotel specially the Spa

Plussat: Warm welcoming, clean rooms, nice view, good breakfast, beautiful decoration.

Miinukset: I have been terrorized by e-mails and phone calls asking for more money in order to have a full Bosphor view (we have booked the partial view). If I would have wanted full view, the option was available on booking and normally the luxury hotels offer upgrades (if available) on complimentary basis. Nobody sends lots of e-mails asking more money. In addition, when arrived at the hotel the reception guy informed us that we can give the credit card in order for all the items we consume to be paid via such credit card or we do not leave the credit card details and we are going to pay for each item. We said we will pay everything on the spot. Immediately thereafter a guy came in the room and locked the minibar (at a Ritz Hotel!!!!). Did they expect I would create huge damages by drinking the soft drinks in the minibar????? Nobody explained such outcome of the refusal to leave the credit card details.

Plussat: Just like any other Ritz Carlton hotels this hotel was pretty nice and met our expectations. We had a room with Bosphorus view and it was amazing to watch the sunrise. We stayed for just 1 day layover, since we had a flight the next day. We loved it so much and are already planning our next vacation at this hotel. Excellent breakfast, very friendly and welcoming staff members. Thank you

Miinukset: N/A

Plussat: Location. The hotel was clean. Lovely staff and amazing interior

Miinukset: Loved everything

Plussat: Very unique hotel with a great history of Oriental Express

Miinukset: Wi-fi is bad

Plussat: The unique place plainly required to be visited.

Miinukset: NIL

Plussat: Best heritage hotel in Turkey!

Miinukset: Nothing.

Plussat: Everything!

Miinukset: Nothing!

Plussat: It’s is old luxury hotel and was great experience

Miinukset: No thing

Plussat: Loved the history of the place

Plussat: Everything was as I expected

Miinukset: Location cleanness orient bar staff very attentive also fantastic piano player next door to orient bar. All team is fantastic could not ask anymore Thanks to everyone at pera palace

Plussat: Kaunis, historiallinen hotelli hyvällä sijainnilla.

Plussat: Great hotel with an interesting history - location was very convenient too.

Miinukset: Nothing!

Miinukset: Baarin aukioloajat. Aamiaisen laatu.

Plussat: Upon our arrival we were met by extremely welcoming and helpful staff . We were given a brief initial tour of this beautiful and very historic building. On all occasions every single member of staff was courteous and anxious to help us.

Miinukset: I only wish that we had been able to stay longer.

Plussat: -Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.

Plussat: Every thing was good

Miinukset: I liked everything except difference rate between hotel and booking rate in breakfast. The hotel rate was 175 per person and the booking rate was 81.

Plussat: It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable.

Miinukset: The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.

Plussat: Everything was perfect thanks all staff Doorman Mehmet Belboys Cohan and Cenk

Plussat: Breakfast was excellent. Location was super

Miinukset: Reception was not so friendly

Plussat: clean and quiet

Miinukset: nothing

Plussat: Great and rich Breakfast with a lot of hospitality. Location was very comfortable. Staff was very helpful with a smile.

Plussat: Sijainti

Plussat: i like the location and the view

Miinukset: i didn’t like the luby is very smal and not clean about towels

Plussat: 1- Room was good. 2- Hotel location was perfect for me .

Miinukset: 1- The Language barrier, No one speaks or understand English. 2- No help from the staff at anytime, They didn't know anything. 3- Not professional in dealing with closing the hotel because of COVID-19.

Plussat: Siistit tilat, hyvä sijainti ja hyvä palvelu

Plussat: It was a great pleasure to stay in the Radison Blu Pera, Instanbul. It was made memorable by the thoughtful and helpful Mr. Bozkurt. He personally made sure that we were made to feel safe Thank you Mr. Bozkurt

Plussat: Location and near to public transportation And it’s clean Staff speak english and easy to communicate

Miinukset: Reception staff skills need to be improved and they need to be more welcoming there is not balcony or window to open in my room

Plussat: Rooms are nice. Centric location. Food is okay.

Miinukset: 1)When I booked the hotel through booking.com it said breakfast included. When I went for breakfast after my first night they said my breakfast was not included. They asked to see where in my hotel confirmation email it said "breakfast included", it did not say anywhere. Don't know if this is a mistake from booking.com or the hotel. 2) I reserved and paid for the first night, the organization I work for was supposed to pay for my stay and I spoke to one receptionist early in the morning (before check-out time) and explained the hotel would be contacted by my place of work and the pay of my second and rest of the days would come from them. One male receptionist at the hotel started to call me after the check-out time of the second day (3 times in total) demanding me to go to the lobby and pay for the second night in that instant. This was very unpleasant! It's not like I will escape from the hotel without paying! 3) No bottled water in my room, booking,com said this hotel provided bottled water.

Plussat: hiljaiset huoneet ja hyvät vuoteet. tilava wc.

Plussat: Everything about the hotel, staff, facilities, location etc .. all were good.

Miinukset: Cant point out anything.

Plussat: Good Location , Clean hotel, nice services but Not Safe for the personal belongings.

Miinukset: 300$ were stolen from my wallet during my stay and I didn’t see any Seriuos action at all. Only promises and nothing happened. If you are looking for safe hotel and a place that your all your belongings are safe then I don’t recommend this hotel at all.

Plussat: Very professional and friendly stuff. The location is perfect, only few meters away from metro station and very close to Taxim square. Breakfast was great, buffet with diverse selection.

Plussat: The bathroom was fantastic, the room service was perfect. Really beautiful hotel.

Miinukset: We could not reach the restaurant, too many people from outside the hotel. Hotel guests must be with booked tables. We could not even get in the restaurant from the long queue. And on the six floor we can hear the music from the restaurant.

Plussat: The only thing that gave me hope about this place, the only person who was willing to listen even if it was to late was our checkout receptionist cihon, maybe he can give sara some training on how to handle guests, he apologized for our inconvenience and offered us a ride to our other hotel, i really advise having more staff like him.

Miinukset: Our reception was very bad, unprofessional staff very rude treatment, anything you need from room service or reception you have to call and ask for several times, sara in particular being very rude and unprofessional we even checked out 1 day earlier because we didn't want to stay and get humiliated more, and if have any complain or go to reception sara is ready to make a fight and shout at you as if we are staying at the hotel for free,not to mention that we got kicked out of the breakfast area because we didn't have breakfast included in our package plus getting shouted at by again the famous sara, we then tried to call for in room dining after being told for 4 times that we had to go to the restaurant to have food they finally agreed to bring us food to the room only to have a fight to keep the table after demonstrating that without the table it is impossible to eat, not to mention other things, one of the worst stays ever.

Plussat: Staff was helpful. Rooms were very clean.

Miinukset: There is no cattle in rooms

Plussat: Alles was tip top in orde

Miinukset: Windows locked I can’t open

Plussat: Excellent location , right in front of Kabatash tramp and metro station . Nice and friendly staff , nice and clean Hotel ,

Miinukset: Had little concern over heating which took longer hours to make the room comfortable enough.