Istanbul hotellit lähellä Masumiyet Müzesi

Plussat: The location only

Miinukset: Room service too slow and the food was in poor quality Reception representatives were too cold, the service was really bad. It's maybe my 10th visit to Istanbul and tried many other hotels, this was really bad

Plussat: Enjoyed the apartment upgrade I received, really nice. The staff were great as well as the Turkish restaurant can,t remember the name.

Miinukset: Location, for the elderly you will need to hire a taxi to get to the public transport which is very efficient.

Plussat: Very kind and professional staff Very good breakfast Nice and spacious apartment Good location near Nisantasi

Miinukset: Nothing to complain about

Plussat: Staff were amazing very helpful , food in the hotel was fantastic, very safe and good security in the hotel .. the best roof top for pictures of Istanbul...

Plussat: Gym..is fantastic with sauna.swiming pool indoor outdoor..very spacious..very clean.anything you ask they immediate bring it ..even gym shoes..rooms very spacious very calm...decoration is awsome..

Miinukset: All was more then expected very helpfull..they upgraded me to appartment near hotel..stay..beside it..internet and service excellent breafast super good with all ingrediants ..possibly..

Miinukset: The music beat and bass from the roof bar was very loud in my room 1462

Plussat: Staff was great, in particular, Malike. Can't wait to go back.

Plussat: View Restaurant

Plussat: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Miinukset: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Plussat: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Miinukset: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Plussat: Service

Miinukset: Breakfast

Plussat: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Miinukset: N/A

Plussat: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Miinukset: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Plussat: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Miinukset: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Plussat: kaunis ympäristö. luxus palvelu ja ympäristö

Miinukset: ei

Plussat: I liked the Location and the professional staff they have and for sure the outdoor pool.

Miinukset: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Plussat: location

Plussat: location, garden and pool area, extremly attentive staff

Miinukset: the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor

Plussat: Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long.

Miinukset: Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.

Plussat: Position of hotel. SErvice of the hotel.

Plussat: Loistava sijainti, Lyhyt kävelymatka satamaan, Karakoy towerille ja sillalle. Kaikki nähtävyydet tavoitettavissa kävellen. Hyvä aula ja avuliainen henkilökunta, Tylikäs huoneisto. Istanbul kortilla ratikka metro ja lautat kätevästi aivan vieressä.

Plussat: Erityäin viihtyisä ja tyylikäs hotelli. Henkilökunta oli avuliasta. Erinomainen aamiainen.

Plussat: We spent five wonderful nights at 10 Karakoy. Everything was perfect. Top quality infrastructure: comfort, design, equipment, cleanliness and maintenance are irreproachable. Amazing service: friendly, effective, super helpful. They find a solution to everything we asked them to help us with. We had a queen-size deluxe room on the back of the building, it was very quiet and of a comfortable size.

Plussat: Everything. The staff at the reception like Bilal, Gorkhan and Diour were always going out of the way to make our stay comfortable. They are exemplary staff and it is an asset to have them. Nothing is too difficult for them. They are always so happy to serve the guests of the hotel. Their professionalism and attitude are par excellence. Kudos to them.

Miinukset: Nothing at all. If I have to nit pick then it will be that the hotel is right in the middle of a busy road and there is no place for cars to stop. But then again it is in a very good location.

Plussat: The decor, furnishings and light switches in the rooms. Lots of usb charging pods in the room. Nice generous toiletries.

Miinukset: The breakfast room was freezing cold, the phone in the bedroom didn't work and the reception is quite aggressive about chexk out, calling the room consistently at 5mins before. I didnt like that.

Plussat: The hotel feels new and is situated between the old and the new city.

Plussat: Great staff. Friendly and helpful. Comfortable bed. Very clean.

Miinukset: Extremely noisy. Both from outside the property and inside the corridors. No view.

Plussat: Excellent variety. The staff was good but I feel that more should be fluent in English

Miinukset: Otherwise all was excellent

Plussat: The staff was warm, friendly, and attentive. The breakfast buffet was a treat to look forward to.

Plussat: location clean room good view.balconi

Miinukset: nothing really

Plussat: The view from the room ,the housekeeping and the buffet

Miinukset: The air conditioner was broken and we were talk that is “winter” ( oct 8-12) and therefore the main machine was set up on WARM for the entire hotel, so we can not get the temperature you want o your room, but what they want you to have. The front desk they were not friendly Honestly, we had been in hotels with same reputation and much, much more, friendly, diligent, and more care for their guest, than you have.

Plussat: The security is excellent, and Especially the efficient and prompt actions taken by Zulkar & Isil to assist me after I forgot my handbag in a taxi. I got it in less than an hour. That was super service, my thanks to them for their efforts

Miinukset: Nothing

Plussat: View .. rooms has balcony.. comfort .. everything

Miinukset: Some of the staff was rude

Plussat: The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier.

Miinukset: The room and hallways smelled of smoke despite the no smoking signs.

Plussat: The spacious lobby The grand breakfast the large lounges and meeting rooms the large gardens the hotel entrance

Miinukset: Some floors designated as Non-Smoking, but we could smell smoke

Plussat: The location and the convenience

Miinukset: The communication was at times difficult

Plussat: Location, Services , Landscape, hospitality, Gym , rooms, food

Plussat: i liked the size of the room which was in 7th floor and the location is not far from shopping area and restaurants

Miinukset: the breakfast is a bit pricey and not much of variety

Plussat: Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.

Plussat: + Prices of additional services. + Large size room. + Quiet. + Location. + Helpful staff.

Miinukset: Nothing in particular, everything was as expected from a 5 star hotel.

Plussat: The Spa was good but not excellent.

Miinukset: Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C

Plussat: Very nice spread for breakfast and lunch.

Miinukset: I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.

Plussat: Everything

Miinukset: Not Applicable

Plussat: Everything was class act. Staff, luggage storage, room, cleanliness. Gym

Plussat: We stay in this hotel for few nights, very nice and clean room, staff in the hotel very friendly and helpful.

Miinukset: Nothing to complain

Plussat: Quite

Miinukset: No swimming pool No gym room The room has no view and its too dark The bathroom has no door

Plussat: The location

Miinukset: The receptionists are not friendly, the breakfast is poor, cleaning needs improvement , I had to extend my staying and asked for a room but they didn’t help, the only one that helped me was Mr. Brad and got me a room which was smaller with high price

Plussat: Comfortable

Miinukset: No thing