Istanbul hotellit lähellä Dolmabahçen palatsi

Plussat: Everything

Miinukset: Nothing

Plussat: The staff was so friendly and excellent . We had the most memorable stay!

Plussat: Everything specially the pool and the view.

Miinukset: Not their problem but the traffic in order to get there.

Plussat: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Plussat: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Miinukset: Everything was perfect.

Plussat: Location Staff Building Breakfast

Miinukset: Nothing

Plussat: Comfortable, excellent location, breakfast

Miinukset: Nothing

Plussat: The service and experience is exceptional. The food is good and the view is breathtaking

Miinukset: Nothing

Plussat: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Miinukset: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Plussat: Staff and bosphorous view were wonderfull

Plussat: Sea view and shisha

Plussat: Excellent standard throughout and great location

Miinukset: Weddings and functions run late and create a lot of noise.

Miinukset: The music beat and bass from the roof bar was very loud in my room 1462

Plussat: Excellent location Clean and comfortable The staff is friendlyl I strongly recommend it

Plussat: Clean, excellent location , good food

Miinukset: Nothing

Plussat: We got upgraded to a suite with bosporous view. The view from the room was just incredible! Very nice suite and executive lounge. The staff was attentive and nice The location is great

Miinukset: Could smell some smoke in the room at times (non-smoking room) Gym was smaller and more crowded then we are used too for 5 star hotels in Istanbul (which usually have very big and well equiped gyms). But enough if you want to keep in shape. That we had to leave ;-)

Plussat: Loved everything about Swissotel. The rooms were very comfortable and spacious. The breakfast buffet is superb, with so many delicious and fresh options. The lobby itself has incredible views of the Bosphorus, you could spend the whole day just there! The rooftop on the 16th floor is also lovely! We greatly enjoyed taking a walk in the hotel’s park. The spa was also great. In terms of location, it is a ten minute walk to one of the main shopping districts in Istanbul, yet secluded in a way that makes it very relaxing. Would not hesitate to stay here again!

Plussat: Room lay out. Gastronomic options

Miinukset: Too crowded, so facilities at maximum capacity (swimming pool) and too noisy as the hotel has special functions and do not care how loud is the music

Plussat: Everything

Miinukset: Pillows are so soft. I had to request more.

Plussat: Location and the view was excellent and the value

Miinukset: Room service you have to give tips to clean the room and put new soap and towles

Plussat: View Restaurant

Plussat: The view from my room

Miinukset: To many outsiders for massage and the use of swimming pool

Plussat: Good Hotel.

Miinukset: Everything was good

Plussat: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Miinukset: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Plussat: Great hotel in a very good location. It is situated in the European side of Istanbul, so its less crowdy and noisy compared to the old city of Istanbul in the east side. The fitness center is one of the best i have ever been to. It has everything you can imagine. And all is for free (except the massages).

Miinukset: We had to pay 20 euro / day for internet. Based on Turkey prices it is very expensive. And i think that such a great hotel should provide internet for free to its customers.

Plussat: Service

Miinukset: Breakfast

Plussat: The design of the Hotel as well as the facilities offered are of great asset for the customer. Moreover, the staff is very helpful and kind and accommodate all your requests. Overall, the Hotel managed to create a distinguished atmosphere and thus it is recommended for all those who seek a priviliged treatment in a great location with remarkable facilities.

Miinukset: N/A

Plussat: Rooms were gorgeous, staff was extremely courteous and helpful. All the facilities were a "10" in luxury

Miinukset: Food/Beverage prices were obscene. $65 lire for breakfast (that's about $50+ US) . A coke in the bar was $13 lire ($10)

Plussat: it is comfortable and well maintained hotel with beautiful views and convenience to stores and restaurants in Nisantasi

Miinukset: a light breakfast e.g. coffee and rolls should be included so that one does not have to feel compelled to spend the 35 euros if all one needs is a light morning snack

Plussat: kaunis ympäristö. luxus palvelu ja ympäristö

Miinukset: ei

Plussat: I liked the Location and the professional staff they have and for sure the outdoor pool.

Miinukset: The room was on the seventh floor and I thought to see the sea I should get a room on the ninth floor at least.

Plussat: location

Plussat: location, garden and pool area, extremly attentive staff

Miinukset: the Ambassadeurs bar did not meet the otherwise high level of the hotel: cocktails were really poor

Plussat: Location and the views are gorgeous. Fitness and spa area big, adequately fitted out, although its location at the west wing of the hotel makes visiting from the east wing somewhat too long.

Miinukset: Breakfast hall is definitely too so small for this hotel that us and lot of other people had to wait to be seated at the table.

Plussat: Position of hotel. SErvice of the hotel.

Plussat: The hotel was nice and very convenient for family

Miinukset: Little bit away from shopping

Plussat: It was an amazing stay. Superb attention to detail, breakfast was amazing.

Plussat: Staff very helpfull

Miinukset: Everything perfect

Plussat: Extremely welcoming and helpful staff.

Plussat: Nice hotel. Great facilities. Very friendly staff. Nice location. Close to the Dolmabahce Palace ( 15 minute walk). Great breakfast.

Miinukset: A little bit far from the tram station ( 20 minute walk), but ok.

Plussat: Breakfast,

Miinukset: Pillowcase change once every 2-3 days

Plussat: Good location Nice staff I was with my son and i got also upgrade

Plussat: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Plussat: The friendly staff, the breakfast and the spa.

Plussat: Perfect location, amazing view from the 14th floor.

Plussat: Staff were polite, room was very clean and had a superb view. I chose the bosphorous suite with balcony and executive lounge access. I cant fault it one bit.

Miinukset: Cant think of a single fault whilst staying there for a week.

Miinukset: Very poor cleaning.

Plussat: The room service was amazing! The staff, the taste of the food and the quality.

Miinukset: The location was disappointing.. Most of the taxis had trouble bringing me back to the hotel. I thought the area was more up and coming and not on a very busy driving street. I did not like the area at all. I also thought the hotel would be bigger. Sometimes I would call the reception and the line would disconnect while they were putting me through to the room service and nobody would call back!

Plussat: It was centrally located and a short walk from the tram station.

Miinukset: The rooms were very small

Plussat: Very cute, clean & nice rooms. Great bathroom and shower. We booked last minute so the first night our room was a little small for two people but the staff were kind & understanding enough to upgrade us the next day. Everyone is very polite and friendly.

Plussat: Good location , excellent services

Plussat: Location

Miinukset: Room view

Plussat: Loistava sijainti, Lyhyt kävelymatka satamaan, Karakoy towerille ja sillalle. Kaikki nähtävyydet tavoitettavissa kävellen. Hyvä aula ja avuliainen henkilökunta, Tylikäs huoneisto. Istanbul kortilla ratikka metro ja lautat kätevästi aivan vieressä.

Plussat: The room was so clean tidy, great faculties and very attentive staff! 10/10!

Plussat: Erityäin viihtyisä ja tyylikäs hotelli. Henkilökunta oli avuliasta. Erinomainen aamiainen.

Plussat: After hundreds visits to istanbul I will say this is my best hotel ever .. location, cozy, comfortable and stylish.

Miinukset: I just suggest to administration to open the roof till late time .. thanx

Plussat: Staff & Cleanliness

Miinukset: Tram Noise

Plussat: simply every things was great, from the reception to the breakfast lobby through housekeeping stuff. they really made my vacation perfect.

Miinukset: Breakfast is beautiful but needs to be a variety day by day.

Plussat: practically everything

Plussat: All other things Especially the location

Miinukset: The bakeries in the restaurant needs improvement. Some times the room is not made up until we call the reception...!! They weren't cooperative in making late check out . The guy who needs to check the minibar made some unnecessary disturbance...

Plussat: Friendly staff and excellent location

Plussat: Location near taqsim, metro station, Bosphorus. SPA and Gym Lobby

Miinukset: Furnitures bit old and cleaning is not up to the scale

Plussat: Lovely staff . Special mention to Efes at front desk and Burak at breakfast. Amazing view from the room.

Plussat: Location was excellent , it was close to the places we were regularly visited,

Miinukset: Noise of music out side even late at night, beds small and mattresses not comfortable , bath tub , small

Plussat: The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier.

Miinukset: The room and hallways smelled of smoke despite the no smoking signs.

Miinukset: Staffs weren't polite, especially in the reception.Never helpful when u needed information.Very unprofessional and arrogant.Hilton should put staffs in the reception that are trained to be friendly and helpful to travellers.

Plussat: The spacious lobby The grand breakfast the large lounges and meeting rooms the large gardens the hotel entrance

Miinukset: Some floors designated as Non-Smoking, but we could smell smoke

Plussat: Location, pool, restaurants and staff

Miinukset: The room are not modern much. Too much crowded

Plussat: I always enjoyed the food .

Miinukset: It was over crowded with locals, most at the item we had no table at the lounge . Most of the time we had no bed at the pool all the good places was taken by the local people on person bringing 4 to 5 children to the pool . Too noisy. The facility wasn’t enough for amount of people .for getting people to book at hotel every body was getting offer of lounge aerial. For amount of money I paid I didn’t feel special at all .

Plussat: Cheerful staff going out of their way to be helpful

Miinukset: Concierge services could be better