Istanbul hotellit lähellä Pera Museum

Plussat: We didn't have breakfast, but the location was brilliant for Taksim square and the area generally. we also walked to the grand bazaar and to the Blue Mosque and it didn't take long. so the location was ideal as we saw everything that we wanted to see.

Miinukset: the only minor thing that could be improved is that the housekeeping boy, can't remember his name (Danny?) was for ever knocking the door to give us extra towels, laundry control and housekeeping service too early in the morning and late at night! his attention was unwarranted and unwanted.

Plussat: Staff service

Miinukset: Poor breakfast buffet

Plussat: Room is good. Not what would you expect from a Ritz but its good overall

Miinukset: Staying at the Ritz higher your expectations. Having to ask for coffee or tea 3 or 4 times from different waiters at the breakfast over the course of many days, same thing happened. Attention to details was not really there. Again, it is good overall but not as expected.

Plussat: Super hotel

Miinukset: Nothing

Plussat: Staff very friendly anr helpful.

Miinukset: Food at lounge could stand variety.

Plussat: Breakfast is great - it's also offered in the room. A lot of choices and very tasty.

Plussat: Cleanliness, location.

Miinukset: The new sofa in the room is not comfortable at all. Staff are not very helpful as used to be in my previous stays. Support from the team is a bit poor. I needed to downgrade my room as I don’t need the bosphorus view since I am not staying in the room most of the day, but staff refused! No cotton, Colton pads in the bathroom for few days. staff who clean the room do not have standard way of arranging things (not like before). It used to be very organized and each time the room is cleaned, a mat with sleepers kept on each side and a chocolate on each pillow.. I hope Ritz Carlton earns back it’s standard as it used to be 11/10 for me.

Plussat: Hotel staffs are very friendly and they made my stay more enjoyable! Shout out to Ipek from Resto, Pelin from concierge and Nizamettin from housekeeping.

Miinukset: The hotel is so quit and clean . Its located between buildings that dont make the view by the windows interesting and the terrace is on the last floor is not opened all the day

Plussat: Loistava sijainti, Lyhyt kävelymatka satamaan, Karakoy towerille ja sillalle. Kaikki nähtävyydet tavoitettavissa kävellen. Hyvä aula ja avuliainen henkilökunta, Tylikäs huoneisto. Istanbul kortilla ratikka metro ja lautat kätevästi aivan vieressä.

Plussat: nice hotel, excellent staff and perfect location

Miinukset: Bad room lighting

Plussat: Erityäin viihtyisä ja tyylikäs hotelli. Henkilökunta oli avuliasta. Erinomainen aamiainen.

Plussat: Superb staff, well proportioned rooms, excellent location close enough to sights but far enough away to not be too touristy an area

Miinukset: Street noise which could sometimes be heard from room

Plussat: Beautiful interior and excellent customer service. Breakfast had great options and great location - right near the Tram station which gets you to Sultanhamet in less than 5 minutes.

Miinukset: As mentioned by others, the rooms are small and outside noise pours in.

Plussat: BEAUTIFUL lobby, well appointed room, the professionalism of most of the staff. The food and service at the rooftop cafe was great! The gentleman who was at the front desk sent dessert to my room when I mentioned that I was in Turkey to celebrate my birthday. That was a nice touch!

Miinukset: No breakfast in included with my room.

Plussat: I’m glad I found this place! Uber comfortable, stylish setup in a classic old building. Rooms extremely comfortable and modern. Breakfast delicious. Good gym. I’m very impressed. I’ll definitely be back.

Miinukset: If you want to make it even better: I’d try make the entrance and central court a bit more stylish and jacked up. The entrance to the hotel is very unremarkable - you can almost miss the place. And the central court could be modernized and stylized a bit more. It’s got great potential.

Miinukset: This facility is on the metro way and is 24 hr noisy Also the front desk staff are not helpful at all Also they tried to cheat us with the price since we requested for upgrade

Plussat: This is a very nice hotel. You can see they spent a lot of effort on the rooms and interior. The location is amazing, lots of restaurants, cafe's and landmarks in walking distance.

Miinukset: The hotel is not that easy to find the first time. Rooms are very decent, but not huge (which is to be expected for such a location).

Plussat: Every thing

Plussat: The hotel was in a great location. Food was wonderful. The staff were friendly; however, the staff in the Izmir Hilton were friendlier.

Miinukset: The room and hallways smelled of smoke despite the no smoking signs.

Plussat: The spacious lobby The grand breakfast the large lounges and meeting rooms the large gardens the hotel entrance

Miinukset: Some floors designated as Non-Smoking, but we could smell smoke

Miinukset: Really bad wireless internet

Plussat: The views were excellent and their garden was spectacular, specially the cats roaming around plyfully in the gardens was a treat. The hotel staff were sooo warm, friendly and respectful and you can count on their concierge to guide you for the best ways to explore Istanbul. So overall it was a wonderful experience.

Miinukset: The only problem was that their air conditioning is centralized so even though we wanted the room to be cooler but it couldn't be done through the thermostat. However they did provide a portable A/C on our request so a big thank you for that.

Plussat: The staff was very helpful and caring. Location of the hotel is amazing.

Miinukset: The mattress of the bed was not comfortable. It has become too non-supportive and soft and probably needs replacement. The mattress caused backache because it did not support at all.

Plussat: The location and the convenience

Miinukset: The communication was at times difficult

Plussat: Location, Services , Landscape, hospitality, Gym , rooms, food

Plussat: The staff were soo friendly mainly on the lounge area.

Miinukset: The spa was fine but I expected better in Turkey

Plussat: Location and space

Plussat: The location is excellent. Bed is comfortable. Lovely pool (a bit colder than it should be). Breakfast is good and has varieties. Concierge is very helpful!

Miinukset: We stayed 9 nights. During check-in the receptionist (I do not know his name) was never smiling and had a bad attitude. During all the stay we tried to avoid him because other staff are nice. The housekeeping throw out a shopping bag which have a receipt inside that we needed to change an item. The shop refused to change the item (it was expensive) without the receipt. We were very surprised when the Hotel denied that the housekeeping throw anything, and that was very disappointing and they lost out trust as they are not telling the truth and admitting it. However one lady at the reception tried to help us by calling the store but that did not help. The big fail when we found a dirty mold fruits in our room just before I eat the apple. I reported it to the duty manager. Please be careful people for your children as they do not change/check the fruits at rooms.

Plussat: I love it! The hotel is very charming, with green areas and a waterfall inside. I got for no extra fee a bigger room wich was amazing! Three bedrooms, a cosy living room, dining room and kitchen. All very clean and well taken care-off. The views to the garden and the pool were also very nice. The personel was very kind and helpfull. Finally, the food was excellent, with plenty of fresh vegetables.

Miinukset: Anything, it was really nice!

Plussat: It's so clean

Miinukset: Old proper There is no indoor pool

Plussat: Our hotel was large and spacious with nice view and one of the best bathrooms I have seen in a hotel yet... Completely recommend.

Plussat: The Spa was good but not excellent.

Miinukset: Dirty carpets and bedding. No electric points for charging mobiles by the bed. Noisy A/C

Miinukset: The bed mattress was bad. Very soft in a way was not good.

Plussat: Very nice spread for breakfast and lunch.

Miinukset: I stayed at the Grand Hyatt Istanbul for business. Upon arriving at the hotel, I learned that the hotel had incorrectly booked my reservation for two extra days at the business rate (I had booked 2 days at a lower rate, as I would be staying for leisure and did not want to pay the higher rate paid by my employer). Rather than fixing this, I was told to deal with it with my agency, even though I had a copy of the email confirming the length of my stay. For a 5-star hotel, this is an okay option--nothing special compared to others in the city. Most of their hotel staff are nice, but many (especially reservation and reception staff) are fairly complacent and could use a refresher on etiquette and courtesy.

Plussat: Everything was class act. Staff, luggage storage, room, cleanliness. Gym

Plussat: The room was very nice and clean and very friendly and helpful staff

Miinukset: Nothing for my stay

Plussat: Bosphorus view is excellent

Miinukset: Sheesha bar at the top. View was good but too much sheesha smell

Plussat: Location - View - Decor and clean

Miinukset: No facilities - Room service is very slow

Miinukset: The junior suite was smaller than we had anticipated. No facilities in the hotel. We have had mosquito bites. Service was quite poor. I would not rate this hotel as a 5 star but rather give it a 2-3 star.

Miinukset: Very polite and friendly staff, but moderate knowledge of English language even in key staff positions.

Plussat: The location is great , staff, room view and the hookah cafe :). And i would like to thanks Mr.Ciham for the good reception :) ,

Plussat: Smart, modern, clean, trendy. Quick check in and check out. Free upgrade to a suite - thank you.

Miinukset: Please add a kettle to the room. Espresso machine is great but a cup of tea is always nice.

Plussat: breakfast was good

Miinukset: housekeeping was not cleaning properly, during my stay they never mopping the room floors and toilet . I complain to the front disk , but nothing done.