Istanbul hotellit lähellä Bosphorus Bridge

Plussat: Very friendly and helpfull staff Very clean rooms Big spacious rooms

Plussat: Everything. Raffles never disappoints me. I loved the way they never forget returning customers. This was my second stay in Raffles after 3 years and I found a note welcoming me back.

Miinukset: Nothing every thing was perfect.

Plussat: Everything! Staff were amazing, room was fantastic, facilities were all highest standard.

Miinukset: Can hardly fault anything. Will only mention that the light in the closet turns off too quickly and we didn't like the smell of the toiletries (need another option)

Plussat: One of the best hotels I ever been to.

Miinukset: N/A

Plussat: Style and location

Plussat: This is not my first time in this hotel I love it

Miinukset: They have the best service ever

Plussat: Love the atmosphere of the hotel and the location

Plussat: The location is excellent

Plussat: Everything was amazing

Plussat: It’s high standard in providing he service .

Miinukset: The staff in the reception was terrible. First time seeing such reception. Wasnt like to give us the receipt made us waiting for 30 minutes.

Plussat: Everything

Miinukset: Nothing

Plussat: The staff was so friendly and excellent . We had the most memorable stay!

Plussat: Everything specially the pool and the view.

Miinukset: Not their problem but the traffic in order to get there.

Plussat: The hotel was perfectly located. It is situated in the middle between the old and new Istanbul and Euro and Asian side of the city. Cleanness, friendliness and luxurious standard is as expected if the four seasons hotels.

Plussat: The people who worked at the hotel were so friendly and kind. We enjoyed Turkey so much more because of them.

Miinukset: Everything was perfect.

Plussat: Location Staff Building Breakfast

Miinukset: Nothing

Plussat: Comfortable, excellent location, breakfast

Miinukset: Nothing

Plussat: The service and experience is exceptional. The food is good and the view is breathtaking

Miinukset: Nothing

Plussat: Greatest service! We have sent a special note that we will be staying with our 1.5 years old toddler :) and they have taken that opportunity to amaze us seriously! Starting from special amenities to our kid from Bulgary up to diapers, baby cream and special towels being ready on top of special bed. Every day guest relations were bringing special treatments to our child to eat smth like macrons, hot chocolate, candies, fruits etc. I had to use Business center to print out some documents and it was magnificent. Multifunctional printer/scanner was available and accessible via WIFI - great applauses for this! It made my day! We have enjoyed our stay at Four Seasons for 1000%. Special thanks for personnel at Aqua and Ocakbasi restaurants for making our Iftars special. Special bonus for our waiter - Fehmi who did his BEST to make our dinner and tea drinking experience special! Great Job guys! We visit Istanbul every year at least 4-5 times starting from 1996, and this stay was one of the most comfortable ones - this means a lot! Where will we stay for the next time in Istanbul? - definitely at Four Seasons!

Miinukset: We enjoyed everything and there is only 1 or 2 little comments. 1. We stayed in the room #2208 - please immediately check the faucets of shower cabin. It isn't working properly and there are signs of rust - which I think is not acceptable to a hotel at this level. Shower head and hose runs water from below. I think it can be fixed quickly. 2. SPA experience. Infrastructure and comfort level is great. Yet, value for money of SPA procedures are not up to standards. We have paid around 500 euros for Turkish hammam and ayurvedic massage, and honestly saying did not enjoy it much. Turkish foam massage was not proper and we were not fully covered with much expected white foam. Water temperature kept changing all the time which was not comfortable at all! I think they should carefully assess the professionalism of staff working there. Communication style and care was good and no comments about it. However, you want to get the best SPA experience at Four Seasons, which unfortunately is not there yet. Last time we went to SPA center at Les Ottomans and it was 10 out of 10! Perhaps there is smth to learn from them. 3. Communication style at Beauty salon. When the hotel guest comes and kindly asks you both in Turkish and English languages about availability of Nail kit - you should not refuse and rudely say - NO without even trying to understand what was the request about. Come on! I did not like their approach at all.Thankfully, SPA reception personnel were kind enough to provide it for me. 4. Supervisors' behaviour at Ocakbasi terrace. 20 of May after the dinner we decided to have a tea at Ocakbasi terrace. Great young man (unfortunately don't remember his name) had shown great deal of respect and service for us. We truly enjoyed it. Yet, the thing which pissed us off was the behaviour of his supervisor. Do not know his name - he wears glasses. We had to hear how he was bullying our waiter near the bar. It was rude. Please do not do that in front of guests!

Plussat: Staff and bosphorous view were wonderfull

Plussat: Sea view and shisha

Plussat: Excellent standard throughout and great location

Miinukset: Weddings and functions run late and create a lot of noise.

Plussat: Really nice location comfortable

Miinukset: There was a crack in the wall. The cheese platter I ordered from room service didn’t have any bread or crackers. The transfer people carrier they supplied had a cracked windshield and the driver was writing things down and messaging on the phone whilst driving

Plussat: Stunning location, bewitching views from all the rooms down the bosphorus, super happy! Very private hotel - didn't feel like a hotel at all, in a good way. Room very comfortable and spent many hours enjoying the view. Staff very helpful. Cengelkoy a lovely very un-touristy location, with lots of local restaurants to chose from. Easy to get to the main tourist areas of Istanbul - hop in a taxi to Uskudar and then ferry. Only 140 TYL from new airport - metered taxis are fine.

Miinukset: Hotel really hot! Heating on in the corridors even though it was a super warm weekend. Air-con unit in bedroom working, but unable to cool the room to a comfortable sleeping temperature. Beautiful old building (an old Raki factory), but for some reason they haven't insulated the roof. I don't like saying anything against this place as it was such a lovely location, but I wouldn't want to stay here in high summer - unless the air con is working better. Also, use of the outside space isn't what I was expecting from the photographs - if you have a loft room/garden suite, you can sit outside on the grassy area (as shown in the photos), but if you don't, there are some high tables to sit at which are right by the waters edge and the restaurant (where the 3 front tables are by the waters edge)

Plussat: Was very nice

Miinukset: Nothing

Plussat: Just a wonderful situated property with very helpful staff... top recommendation

Miinukset: Nothing

Plussat: The location is amazing, I even didn't know that there was an hotel, next to Bosporus with an amazing view. The room was perfectly decorated with a small Turkish-bath inside which is awesome. The staff was so friendly and smiling all the time. We had the breakfast almost next to the water with a great bridge view where the food was very fresh and high quality. Definitely worth the price.

Miinukset: nothing

Plussat: The sea view only Helpful staff

Miinukset: Old hotel Not very clean Beds are not comfortable not deserve the high price

Plussat: Magnificent location with the feeling you are living on the water!

Miinukset: No gym

Plussat: This is our second visit and it is completely consistent. Excellent service, breakfast good Location fabulous.

Miinukset: Frustrating that the spa was closed. Think breakfasts could be slightly improved. Pity that they don’t still have the sunloungers in the garden area. Think price of water taxi a bit high in comparison with other transport but overall this hotel is lovely.

Plussat: This hotel is located on the Asian side of Istanbul with an extraordinary view! All rooms are with sea view which is stunning. The restaurant is in the garden where you can enjoy the view and the food. We used the spa, arranged a Turkish Bath which was very relaxing. The breakfast is nice and rich.

Plussat: The view of the Bosporus and friendly staff. The water taxi was fun.

Plussat: The location was perfect, the staff were amazing, they were super friendly and helpful, complaints were taken into account, room service food was great

Miinukset: A couple next to my room were rude, very loud and respected no one in the hotel by continuing being loud including shouting over the phone all night long. You also might hear the beats of the clubs near the hotel sometimes

Plussat: Excellent staff

Miinukset: Wish could stay longer

Plussat: Absolutely wonderful and extremely helpful staff! Rooms are a bit small, but comfy. Cleaning done early, so most likely when you’ll come back from breakfast your room will already be clean. If you are staying with kids, or can be easily disturbed by the noice opt for Bosphorus view, or higher floor, as restaurants near the hotel are quite loud till late. We were fine though. Area is very busy the whole day and till late evening. A lot of meal options around.

Miinukset: Breakfast is quite poor, only few options. However, there is a decent restaurant downstairs with breathtaking view.

Plussat: Great location forand amazing service and Big thanks to Mr. ARARAT

Plussat: Staying at The Stay will probably be one of my most memorable at ANY HOTEL. I can not comment enough on how nice and helpful all of the staff were. The rooms had great views of the Bosphorus and were cleaned and left with a complementary turkish snack every single day. The staff even went out of their way to get my sister who was celebrating her 21st birthday a cake. Again, the staff were beyond helpful with getting us last minute reservations to shows and restaurants. Overall there isn’t one thing I disliked about the hotel and I will definitely be coming back in the future! Want to thanks all the staff for making my vacation perfect (burhan,metin,şavke,and all the others that I couldn't remember there names unfortunately thanks again and hope to see you soon.

Miinukset: Nothing

Plussat: Breakfast view was the best in istanbul

Miinukset: Payment process was painful and still waiting for deposit.

Plussat: welcoming and helpful staff all the time , the perfect view and location

Miinukset: street noise

Plussat: Everything was excellent, absolutely great location with a breathtaking view!

Miinukset: Misunderstanding on the check out that rewind my mood that day.

Plussat: - Staff are so friendly and super helpful especially Matin (he's amazing and he answered all our queries) Room is nice and view is great. - we had a crib and extra bed to our suite without any extra cost

Miinukset: - so noisy at night (we had someone always drunk being noisy down the street) - we were placed in building 2 (which has no elevator to go up) - breakfast is very poor and need to be considered; more varieties should be in place. - Baby crib didn't include a mattress and the way it was made is not healthy for the baby's back to sleep in; and the baby ended sleeping next to us; which wasn't too comfortable. - Great option yet not the best option for for the value of money

Plussat: The good structure and the great staff and location of hotel was perfect

Miinukset: That’s so hard to reach the hotel because the traffic

Plussat: I can truly recommend this hotel to everyone. Especially the staff, but also the facilities, the seaside location were all amazing. I arrived a bit earlier than check in time, and the staff did their utmost best to comfort me and help me with my room as soon as possible.

Miinukset: i have almost no cons when rating this hotel. maybe the quality of food of the restaurant which is exploiting in the hotel. or the spa area which can use a small touch up. apart from that, amazing experience!

Plussat: Location was very good

Miinukset: Paying extra for breakfast considering it was such an expensive hotel and being mislead about the price of meet and greet/transfer option.Very expensive hotel-stopped there as we were attending a wedding

Plussat: Staff rooms

Miinukset: Wi-Fi was difficult

Plussat: Location and phosphorus view

Miinukset: Noisy

Plussat: We LOVED everything in there literally! ROOMS: all are spacy (very good for fam stay) of unforgettable oriental Ottoman style interiors interlaced with modern elements and technologies, we visited three rooms, and all of them were different. You really feel like staying in some Ottoman palace or noble mansion. Although the building looks small from outside it is extremely spacy inside. SERVICES: All personnel is welcoming, trying to help at all times. Special thanks to Mustafa bey (receptionist or administrator) who was extremely helpful not only with guest services, but far beyond that. MEAL: Turkish traditional breakfast (must have!) with nice coffee and Turkish traditional fruit-made deserts LOCATION: On the Bosphorus first line with walking alleys (w. kids playgrounds) from both sides and a long chain of cafes, bars, restaurants; Migros supermarket is located opposite. We loved just walking along the shore enjoying the wheather, people, BBQ smells, architecture, etc. etc. We visited Istanbul before staying at very touristic locations, and it was our great mistake, spoiling our overall impression of Istanbul as the result. But this time it was changed 180deg. opposite. The district of the hotel (Kurucesme) is located very close (5mins drive) to crouded places of Ortakoy, making them easy accessible, but still the place itself is very tranquil allowing to see real Istanbul life style on Bosphorus: jogging locals, fishermen, etc.etc. ADD's: Tremendous panoramic view on Bosphorus both from sea view and partial sea view rooms.

Miinukset: Guests are allowed to smoke in the bar (ground floor)

Plussat: Very good price! Nice food and very helpful staff!

Miinukset: A little bit noise!

Plussat: Unique hotel in an amazing location, beautiful Ottoman decoration and unbeatable service. By far, my favourite hotel in Istanbul

Plussat: hyvä palvelu.hyvä siointi paika.

Miinukset: en osa sanoa

Plussat: Staff in the hotel are super friendly and nice! Rooms are clean and light . Restaurants in the hotel are amazing. Definitely will stay again and recommend for others!

Plussat: The room is spacious and had a great view, breakfast was excellent with huge variety.

Miinukset: Unfortunately receptionists were not very friendly until the day of checkout when they tried to be nice in an attempt for a good review on booking. There was a very strange big sign on the door that states that you are not allowed to bring any food or beverage or water from outside the hotel! And they sell water 10 times higher than the price outside. Location is not very nice, not close to any historic place, there are no restaurants or cafes close to the place, transport by metro is close by but if you are going by taxi its difficult, specially that they dont help you find a taxi. Last but not least i tried to book transport from the airport via the hotel and they requested a price of 90 euro!!! Although I was in istabul earlier this month and booked the exact same journey for 50 euro! Completely over priced hotel and not worth it.

Plussat: Stunning views from the room

Miinukset: The size of the windows in the room. The rooms with a view to the Bosphorus should have much bigger windows to enjoy the views.

Plussat: Staff super nice. The view from the 18th floor was amazing... I stared for minutes each day...

Miinukset: The sauna did not have a water basket to poor on the hot rocks

Plussat: Just an exceptional experience in all matters ! Extremely recommended !

Miinukset: Nothing.

Plussat: The hotel is located nearby the office that I was visiting. As well, there are a lot of restaurants in the vicinity. Great place to stay even for longer periods of time. Great personnel, clean rooms and awesome breakfast.

Miinukset: -

Plussat: The services

Plussat: People. Very courteous and welcoming. Had a warm feeling right from the time of checkin and right through our stay.

Plussat: ths staff was very helpful. the location was good. taxies are easily available. breakfast was good. i din't get chance to use swimming pool and other amenities due to limited time, but i look forward to explore next time. Special thanks to Selcen, she was very kind and helped me with a lost receipt of taxi. was a pleasure to meet you

Plussat: Nice staff, sparkling clean facilities, polite & warm reception.