Istanbul hotellit Zeytinburnu

Plussat: It was my best days staying in uranus hotel. The view was my favourite, reception staff so helpful & friendly, room service and cleaning 10/10. Appreciating ms.Gulgun efforts to make everything going perfect in our stay special thanks for u dear ❤

Plussat: Enjoyed my stay .Good for business and holiday. guest relation is caring and friendly.I recommend the hotel.

Plussat: Great services , very clean , very friendly and helpful staff , special thanks Gulgun. For keep taking care about guest and all supports 24/7 .

Plussat: There's employees names Gûlgun is the best one in the hotel

Plussat: Everything was excellent! Receptionists were so polite and they do everything for us. Definitely will be back next time!

Miinukset: Im still waiting for money refund because we left Turkey earlier due the coronavirus situation (Almost 13 days)

Plussat: Thank you reception team good hotel .songul best manager

Plussat: Very polite stuff and thanks to manager songul and all stuff in hotel

Plussat: Hotelli oli siisti ja viihtyisä ja henkilökunta ystävällinen. Palvelu pelasi 24h. Kuntosali ja spa oli parhaat. Mitään miinusta en löytänyt:)))

Plussat: Very clean , and very good Location and very good services , special thanks for Mrs. Gulgun and Mr. Mehmet for follow up always and ask about the guest

Plussat: The spa was great! The suites are lovely too!

Miinukset: We reported several issues that was not fixed during our stay

Plussat: The see view from the room....

Miinukset: Should be free car parking Corridor carpet should have been more clean ...spotless

Plussat: Nice hotel, friendly staff, good breakfast, nice spa

Miinukset: Cleanliness of the hotel and room (carpet), location (too close to busy road, no dining options close by)

Plussat: The view

Miinukset: The cleanliness

Plussat: Great PR person Jihade, friendly staff. Beautiful location but removed from Istanbul activities. The bathroom was marble and exquisite and even a jacuzzi bath which was excellent. It was definitely not worth the upgrade.

Miinukset: I booked a normal room but paid a premium for an upgrade to a junior suite. The room was really mediocre with the ugliest round table that was scratched and defaced. There were old fire extinguishers but as decor or vases. That killed the room. The so called balcony was a narrow cramped place and not nice at all. The premium I paid was definitely not worth it although i never saw a standard room. My full day tour did a morning pick up at 715, this is crazy early and refused to bring me back to the hotel and I had to bribe the driver with cash to bring me back. The PR is aware of this problem but it really is poor to say it gently. Tours must have pick up and drop off if they want you as a customer.

Plussat: Location

Miinukset: Facilities and breakfast

Plussat: Clean , nice staff and location

Miinukset: Same breakfast everyday

Plussat: The staff, the welcome, the cleanliness, the view, the room, the facilities and the extra mile that the staff went to to make our stay special! Every single thing was perfect, and the breakfast was on point. A special thanks to the amazing Talha and Resul and to the Amazing Jihane Ahmid who all 3 made our stay so special. They also went the extra mile and have the best customer service I have come across! Thank you!

Miinukset: I loved all of it

Miinukset: Staff

Plussat: Resonabliy near to attraction areas

Miinukset: The sea view is a scam Actually it’s a grave yard view with a dot of sea view very frustrated

Miinukset: The room was very cold and they failed to fix the air conditioner

Plussat: The breakfast was nice, the hotel was clean and the restaurant food was really nice.other then the cemetary the location is walking distance to Axis mall and Bayrampasa-Maltepe metro.

Miinukset: Our view was of a cemetary and when I told the staff that I don't feel comfortable in the toom due to this with my 18 month baby I was told they cant do much but I can upgrade if I pay extra. Also the AC in our room kept switching off throughout the whole stay and the engineer couldnt fix it either so the room kept getting really hot when it would blow out hot air.

Plussat: The staff at DoubleTree By Hilton Topkapi were outstanding and could not do more to ensure the hotel guests were satisfied. The hotel staff utterly exceeded any expectations from a hotel and went above and beyond to ensure my needs were met. The hotel is super clean and so well managed. The rooms are big and the view of the city is gorgeous. This hotel is not located in the centre of Istanbul but is perfectly situated close to many transport facilities. I recommend anyone visiting Istanbul to stay at DoubleTree by Hilton Topkapi.

Plussat: One of the best experience was in that hotel . The front desk staff was very good forget there name . They were very helpful. They know how to deal customers with friendly way . From booking taxi for us to cleaning the room while we go for breakfast was one of the best experience. Hotel manger should appreitiate the front desk all receptionist and all other cleaning , bar, fitness area staff. Just because of everyone we had really good time. Thanks to everyone .

Miinukset: They have policy to wear the swimming cap for pool . If you don,t have one they will charge you 25 lira . Which is not alot but it should be come in total hotel price . Because if they are providing the facility for pool, spa, sauna room etc with shampoo, shower gel , towel , locker, water .Then They should supply the free cap for that . Or they should charge same as breakfast before .

Plussat: Great place nice staff

Miinukset: Just location a bit out of the way for public transport

Plussat: The staff were friendly and helpful and the room/restaurant was very very nice

Miinukset: Location was fair bit away from anywhere busy

Plussat: In general room was ok

Miinukset: The stuff is not polite. They never greet anyone and they look at you with sour face. I felt like they either are unhappy to work there or they don't like the guests. Bathroom was very narrow

Plussat: The view and the value for money

Miinukset: It was noisy. The housekeeper threw away some of my clothes. The warm water was inconsistent.

Plussat: Location was close to hospitals . Also to the main avenue of Zeytinburnu. Breakfast was looking good .

Miinukset: It wasn’t as i expected at all , towels were dirty , maybe cleaner lady didn’t t realised but thats an important thing for me .. at the reception they were acting like we are outsiders .. why don’t they better put a guy to check passports at the door ?! This is the first place that booking ranking was high but actually it deserved half of it .

Plussat: the hotel was gret value for money for what we were looking for an an accessible area to most Istabul attractions

Miinukset: coffee/tea service facilities in the rooms in our room the curtans did not shutout the light out from the street outside at night - possible need for blockout material