Istanbul hotellit lähellä İstanbul Modern Sanat Müzesi

Plussat: The property was clean, and staff friendly.

Miinukset: For two of the 6 nights we did not have running water. This went on for 5 hours each night. That was un unacceptable for a five star hotel. The spa facilities were below standard. Finally on night the bedsheets has a very bad smell.

Plussat: This is my 4th visit in Istanbul and we decided to stay in Ritz-Carlton for first time. Before I mad booking, I have requested if indoor pool is available and have been assured that, so booked 5 rooms there. However, when we got there, apparently there was a maintenance and we were told pool would not be available until March 2020. It was waste of money and our time compare to Swissotel as we stayed last 3 times there. Definitely, my next hotel would be Swissotel again compare to Ritz-Carlton

Miinukset: Dishonesty, unprofessional management team. We had been charged for facilities while they were not available. My next stay will be Swissotel

Plussat: Staff service

Miinukset: Poor breakfast buffet

Plussat: Friendly staff, comfortable stay and huge breakfast facility with variety of selections

Plussat: I like the location

Miinukset: I like the view and all the facility in the hotel specially the Spa

Plussat: Warm welcoming, clean rooms, nice view, good breakfast, beautiful decoration.

Miinukset: I have been terrorized by e-mails and phone calls asking for more money in order to have a full Bosphor view (we have booked the partial view). If I would have wanted full view, the option was available on booking and normally the luxury hotels offer upgrades (if available) on complimentary basis. Nobody sends lots of e-mails asking more money. In addition, when arrived at the hotel the reception guy informed us that we can give the credit card in order for all the items we consume to be paid via such credit card or we do not leave the credit card details and we are going to pay for each item. We said we will pay everything on the spot. Immediately thereafter a guy came in the room and locked the minibar (at a Ritz Hotel!!!!). Did they expect I would create huge damages by drinking the soft drinks in the minibar????? Nobody explained such outcome of the refusal to leave the credit card details.

Plussat: Just like any other Ritz Carlton hotels this hotel was pretty nice and met our expectations. We had a room with Bosphorus view and it was amazing to watch the sunrise. We stayed for just 1 day layover, since we had a flight the next day. We loved it so much and are already planning our next vacation at this hotel. Excellent breakfast, very friendly and welcoming staff members. Thank you

Miinukset: N/A

Plussat: I loved the location of the hotel.

Miinukset: Nothing. Everything was perfect

Plussat: Im was upgraded to nicer room with bosphorus view . it was very clean and cosy. The staff were extremely helpful and friendly. The breakfast was excellent with different and a lot varieties to choose from,I

Miinukset: walking down the hill

Plussat: nice place, good value for money. lovely views

Miinukset: didn't feel too welcome entering the hotel, going through a security gate and then into the large lobby area with people on business etc.

Plussat: Location, calm and cleanliness

Plussat: It was an amazing stay. Superb attention to detail, breakfast was amazing.

Plussat: Staff very helpfull

Miinukset: Everything perfect

Plussat: Staff, breakfast, facilities, everything was simply the best. Except for the ATM machine that took my ATM card.

Plussat: It's very nice and luxury hotel. All the staff are professional and they are doing their level best to make the guest happy. The location is perfect.

Plussat: Friendly staff, security system and view

Miinukset: Little bit far from center and chargeable car parking

Plussat: -Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.

Plussat: Every thing was good

Miinukset: I liked everything except difference rate between hotel and booking rate in breakfast. The hotel rate was 175 per person and the booking rate was 81.

Plussat: It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable.

Miinukset: The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.

Plussat: Very clean and good decor! Breakfast was good as well

Miinukset: Location is not the best unless you want to be near taksim square. Compared to other similar hotels not good value for money

Plussat: Breakfast was excellent. Location was super

Miinukset: Reception was not so friendly

Plussat: clean and quiet

Miinukset: nothing

Plussat: Great and rich Breakfast with a lot of hospitality. Location was very comfortable. Staff was very helpful with a smile.

Plussat: Sijainti

Plussat: Siistit tilat, hyvä sijainti ja hyvä palvelu

Plussat: The environment was too clean

Miinukset: Everything was on point !!

Plussat: Location and near to public transportation And it’s clean Staff speak english and easy to communicate

Miinukset: Reception staff skills need to be improved and they need to be more welcoming there is not balcony or window to open in my room

Plussat: Rooms are nice. Centric location. Food is okay.

Miinukset: 1)When I booked the hotel through booking.com it said breakfast included. When I went for breakfast after my first night they said my breakfast was not included. They asked to see where in my hotel confirmation email it said "breakfast included", it did not say anywhere. Don't know if this is a mistake from booking.com or the hotel. 2) I reserved and paid for the first night, the organization I work for was supposed to pay for my stay and I spoke to one receptionist early in the morning (before check-out time) and explained the hotel would be contacted by my place of work and the pay of my second and rest of the days would come from them. One male receptionist at the hotel started to call me after the check-out time of the second day (3 times in total) demanding me to go to the lobby and pay for the second night in that instant. This was very unpleasant! It's not like I will escape from the hotel without paying! 3) No bottled water in my room, booking,com said this hotel provided bottled water.

Plussat: hiljaiset huoneet ja hyvät vuoteet. tilava wc.

Plussat: Everything about the hotel, staff, facilities, location etc .. all were good.

Miinukset: Cant point out anything.

Plussat: Good Location , Clean hotel, nice services but Not Safe for the personal belongings.

Miinukset: 300$ were stolen from my wallet during my stay and I didn’t see any Seriuos action at all. Only promises and nothing happened. If you are looking for safe hotel and a place that your all your belongings are safe then I don’t recommend this hotel at all.

Plussat: Restaurant staff and breakfast.

Miinukset: Cleanliness of room terrible like the majority of people seem to notice. Foul smell of sewage coming from bathroom constantly. Bed sheets and duvet do not fit bed properly and was hanging everywhere. Mini bar items only replaced twice and was left without glasses as never replaced. One morning I went to make a coffee and the cup was so sticky it had glued itself to the saucer and I managed to pick up the cup completely with saucer attached. Air con not working so had to sleep with door open even after informing reception. Bathroom amenities like toilet paper only replaced twice in my stay. Dust from floor to the shelves in room everywhere. I stayed in Panoramic suite which is their top end suite which says has separate living area which in fact it does not, it is like a junior suite with a chair and sofa at end of bed not separate lounge room at all like advertised. Jacuzzi on balcony lovely despite the huge bird poo on side of it which was never cleaned and on last day pieces of the Jacuzzi broke completely. No porter service or turn down service in evening. I also wrote my review on trip advisor only to get a generic response from the manager that he copy and pastes from every other review, now what does that say about taking on constructive feedback? . This hotel is rated 5 stars as is the four seasons and the ritz carlton but I wonder if those hotels have the same issues? i suspect not judging by their reviews.

Plussat: Very professional and friendly stuff. The location is perfect, only few meters away from metro station and very close to Taxim square. Breakfast was great, buffet with diverse selection.

Plussat: Location, service and food, decorated the room on request.

Miinukset: ---

Plussat: The hotel is close to the center, the breakfast is varied, very clean, and the hotel's design is superb. The staff was very friendly! I recommend! :)

Miinukset: -

Plussat: So easy to see the most popular sites

Plussat: The location was perfect for shopping & sightseeing but the staff at the hotel and it’s restaurant were amazing and made of stay memorable.

Miinukset: Nothing

Plussat: Location

Miinukset: The smell of smoke cigarettes in the room

Plussat: Location

Plussat: Sorry it was bad

Plussat: Excellent location, clause to the main historical places, restaurants and shopping areas. The staff very friendly mainly the manager Ilham who did everything she can to make our stay in the hotel comfortable and pleasant. Rooms were clean, spacious and well decorated. The view from the terrasse was just wonderful.

Miinukset: We arrived to Istanbul a 6h30 and to the Hotel around 09h00 am but unfortunately, at hotel reception, the refused to gives the two rooms we booked until 13.00. Otherwise, everything was OK.

Plussat: Had a great stay, staff were nice and friendly.