Istanbul hotellit Küçükçekmece

Plussat: All except the location

Miinukset: Location as it is too far from city center

Plussat: I like the environment and good location. Best place for business

Miinukset: Everything

Plussat: Everything

Miinukset: Nothing

Plussat: Every thing was very nice and The staff were great and they treated us very nicely specially mr .EMRAH and mr. MERT.I like this place and I will tell my friends about this hotel.Thank you so much.

Plussat: Nice swimming pool and hammam

Miinukset: Ŕoom floor wasn't clean

Plussat: Everything

Miinukset: Nothing

Miinukset: Typical turkish “luxury” hotel. All looks shiny but bad organized. The lifts are annoying, it takes 1 hour to get to the breakfast in the morning

Plussat: The good service

Plussat: I like evrey thing

Miinukset: Nothing

Plussat: Very clean and comfortable. Very close to Florya Metrobus station so it was easy to go everywhere in Istanbul.

Miinukset: Nothing

Plussat: It was a good stay .... everything was excellent

Miinukset: Breakfasts

Plussat: Big clean room Comfortable bed

Miinukset: The bathroom more specifically the shower is dirty all black mold and the bathroom door didn’t closed properly The blanket is very heavy more for winter need some lighter blankets for summer Over all good and nice I would return back

Plussat: Breakfast was excellent.

Miinukset: The location, far away from the historic part of the city of Istanbul, was not practical for us.

Plussat: Everything was fine except the air conditioning, maybe because we were between 2 seasons

Miinukset: Air conditioning

Plussat: Breakfast was great, every day different food .

Miinukset: bathroom could look better

Plussat: This is my second time here and definitely the hote policy is to take care of theirs customer satisfaction! Good service!

Plussat: Staff at front desk like Mr. Hakan are helpful and the staff at breakfast resturant are putting the extra effort to make the guests happy.

Miinukset: Air conditioning didn’t work for two nights and made me uncomfortable, despite making several calls but no result. I spent the whole day outside and expect to rest in the night but unfortunately I couldn’t had a restful sleep. This is the only complaint.

Plussat: Location is accessible to public transportation and cafeterias and restaurants.

Miinukset: The shower area is flooded. There is no sprinkler in the toilet.

Plussat: Loved the look of the hotel , the staff were amazing helpful and friendly one staff member stood out at breakfast , very friendly and helpful , the room was lovely and spacious and clean ,10/10 will definitely be back

Miinukset: Everything was perfect

Miinukset: Coffee quality at breakfast was poor, should be better. For everything else the choice for breakfast is excellent. Adjusting the air conditioning in the room was not very easy.

Plussat: Locations was ok.

Miinukset: Too small to move around. Thanks god I didn't have much luggage otherwise I had to look for a replacement.

Plussat: Building and the some employees.

Miinukset: It seems that the administration has lost the quality control of service that Marriot keep, cleaning, door locks maintenance, carpet, lamps bulbs...etc.

Plussat: Very helpful and welcoming staff.

Plussat: The staff were very nice and very helpful and smiling to m all time Available to me at all time

Miinukset: The pillow was smelling like some oil that Indian used. Maybe people lived before me had it on their hair and it stuck into the pillow but the staff only clean the pillow's cover

Plussat: Very good place

Plussat: Nothing

Miinukset: Need refabrish very old furniturs

Plussat: The facilities of the pool and sauna The location was good but the road system was a bit confusing at first

Miinukset: The bed was awful, the mattress was probably the most uncomfortable mattress I have ever slept on. The staff just did their job and were never really interested in us as customers, Asked for them to contact a company to get me prices didn't happen

Miinukset: All is ok

Plussat: It was quiet. Staff were courteous. Breakfast was good but needed to get there before the rush!!! otherwise no place to sit.

Miinukset: The location was not what I had expected. Nothing against the hotel, but there was no where to walk to, lots of construction and dust. Had to take a taxi to go anywhere.

Plussat: Staff were very cooperative and friendly - special thanks to Mr. Ayup Can at the reception and for room service staff. I requested early check-in and it was given promptly, also car parking is available. without pre-reservation.

Miinukset: None

Plussat: Reception circse was very helpful

Miinukset: Breakfast needs enhancements, also extra staff

Plussat: The room was clean the breakfast was really nice

Miinukset: The location not good at all very far from every wear you need to drive one hour till you get to the shops and staff not help you at all we have been waiting for one hour till we get the room even we booked before, I never visit this hotel again very disappointed

Plussat: Reception staff Hotel staff Cleanliness

Miinukset: We enjoyed the stay. Considering we needed an extra bed, the staff was very courteous and gave us a bigger room where 3 people can easily accommodate. Good stay, breakfast spread, helpful staff. Recommended to stay.

Plussat: Shuttle from Airport. Breakfast.

Miinukset: Charged 20 Euro extra for 13 year old child. The website said that children were included. Not happy about this. At the desk they said child must be 6 or less.

Plussat: Nice and clean hotel with many restaurants and bars nearby.

Miinukset: Breakfast was good but not as good as I would expect from Ramada Encore Istanbul. Simit (sesame bagel is the best I can translate it) felt like it was left over from yesterday, and borek (pastry) was dry. Other breakfast items were good quality.

Plussat: nothing

Miinukset: We were denied the stay because we had 2 kids with us and the hotel stated the reservation is for 2 adults only. At the time of booking on Kayak, I selected 2 adults + 2 kids (1 is 3 yrs old and the other one is 9 months old. But when we arrived at Ramada, the reception told us that their system only shows 2 adults and there is no reference to the kids. As such they asked one of the adults to stay in the lobby so that the 2 kids could check into the room. I got this room for the kids anyways because we were connecting through Istanbul and had 9 hrs of layover. So I stayed in the lobby and my wife and the kids went upstairs to the room. We checked out 4 hours later and went back to the airport. All in all, this experience left a very bad impression on me and my family from both Ramada and Kayak for such poor service. I have been a long time costumer of Kayak and expected a much better service. I will leave a negative review on Trip Adviser for this hotel and am requesting a full refund for my reservation + the transportation fee from the airport to this hotel and back to the airport. Ehsan Shameli 949-335-2444

Plussat: Good bar, friendly people.

Plussat: The rooms were quiet. The breakfast was a complete meal and very good. The location has many restaurants nearby.

Miinukset: The transfers are not on demand or even frequent but every 2 hours on a fixed schedule. We missed or did not see the bus at 6 pm so we had to take a taxi. Even though it is close to the terminal it took 45 minutes t o get to the hotel during Friday evening between 6 and 7 pm. Th hotel restaurant was so smoky you could smell it on yourself all night long.

Plussat: Everything was a great experience, for a price which was exceptional. I would recommend it without hesitation.

Miinukset: It is not next to the airport, so it takes about 20 minutes to get there when there is morning traffic.

Plussat: Close to airport Good breakfast

Miinukset: No free shuttle on Sunday Alcohol in minibar in room is not a family friendly feature

Plussat: The staff were very helpful. They went above and beyond to help us have a good stay.

Miinukset: It was further from the airport than we expected, but the hotel shuttle service was convenient.

Plussat: Cleanliness, friendly staff, good breakfast

Miinukset: Location not that great but airport shuttle is very convenient!

Plussat: Quiet clean room.

Miinukset: Evening desk manager was grumpy Music playing in the restaurant was full of expletives and had to ask them to change it. Didn't take American Express even though that's what I booked the reservation with.

Plussat: Having an airport shuttle service and being close to IST made this a convienent hotel choice.The aurport has vendors who charge triple the taxi price and deceive you into thinking you are hiring a taxi.

Miinukset: The shuttle runs every two hours. So you need to know the schedule and where to pick up the bus at the airport otherwise you are out of luck. Getting to the hotel (4 miles) at rush hour took 45 minutes so keep that in mind. There are restaurants nearby but no one spoke English. The hotel restaurant was filled with cigarette smoke.

Plussat: Tom service very poor And most of the property is old should be renew

Plussat: I like nothing in the hotel and it didn’t deserve grade 5 stars hotel. It’s rooms and corridors is very dirty. It’s bathrooms is very old. It’s location is far away of the airport. The only good thing is politeness and cooperating of the hotel team .

Miinukset: Reception team only.

Plussat: only one employee there was super helpful

Miinukset: First of all it was very expensive the restaurant in that hotel plus I asked them to clean my shirt and they toke hug amount, the location far away, the swimming pool dirty plus the Sawan was bad and not clean and the hotel look very old and to much sound come from windows and it’s on the main ride and was not quite at all

Plussat: Location

Miinukset: Rooms were too hot!! Airco was only able to heat-up the room, no cooling, with a temperature between 24-27, extremely warm and not good to have a good night sleep

Plussat: Hotel is good, Service is bad, Same breakfast every day

Miinukset: Room space is good

Plussat: It was too far away from new airport..they mention in photos that it is near to aiport as that is old aiport..

Miinukset: Too far away from city center

Plussat: Be close to airport

Miinukset: Food has let the hotel down. Very low quality.

Plussat: Room size was good.

Miinukset: Room furniture was quit old, there was some bad smell in the room from AC outlet all the time. I have complained 2 consecutive nights but they replied there are no empty room. Staff was quit rude and no one on the door or reception available to help with luggage. Hotel located near old airport which is no more functional but very far from touristic places and some times it took 40 minutes drive to reach City center, so eventually you are paying more to taxi if not using public transport.

Miinukset: Now it is too far from the new airport.

Miinukset: Very good staff

Plussat: SERVICES, STAFF,HOSPITALITY , ALL WERE GREAT AND AMAZING, THANK YOU SO MUCH AND APPRECIATE IT .

Miinukset: INTERNET SIGNAL WAS VERY VERY POOR , COULDN'T DO MY WORK BECAUSE OF THAT.

Plussat: Nice location near a busy district.. nice professional management staff .. spacious rooms ..

Miinukset: In my opinion.. the hotel could do with a furniture upgrade ..