Istanbul hotellit Esenyurt

Plussat: One of the best hotels in the area at this rate Staff kindness and helpfulness. cleanliness 8/10

Miinukset: Room air stream is very weak (seems AC needs major service) and windows are locked in semi closed position. These were cold days but because of the above it got a bit hot some nights (much much hotter than outdoors) and we couldn't sleep from hot and mosquitoes bites. When we complained they said their policy is no cold air AC during this season. We could only help ourselves to sleep by keeping the room door open for an hour or so to allow outer air to stream effectively from the semi closed window, and then sleep at 3 or 4 am. Bathroom fan does not work.

Plussat: I liked the comfortable bed. Overall property is very good

Plussat: Helpful workers, kind service. Good location for travelling public transport (city + airport too)

Miinukset: The toilet was dirty when we first arrived. Probably the cleaning service forgot to clean it!

Plussat: most of the factors are okay

Miinukset: nothing

Plussat: Lovely hospitality

Plussat: The staff very friendly

Miinukset: No gym

Plussat: Everything was excellent The Location is perfect The price is affordable

Plussat: Kind and clever staff. Furkan thank you for your kind hospitality. Big and clean rooms. Close to Tuyap exhibition center. Near the big shopping mall.

Miinukset: More bread option would be better.

Plussat: Comfortable stay for 2 nights. Clean. No issues with staff who were very helpful.

Miinukset: Expensive for what you get

Miinukset: the breakfast table is close to the outdoor so dust can get inside breakfast place so they must change that place.

Miinukset: Cleaning ´not good enough. No enough towels and toiletries. Only one card for access is given to access the room and if your partner is sleepy in your room and you have to get in then you have to ask receptionist to send someone to open your door . Cleanliness is poor , you can see it clearily. Exhaust fan is not strong enough and you can smell bad smells for long time after using the toilet. At the time they deliver the room we found the the toilet seat was broken then I insisted to change the room.

Plussat: I like location and stuff

Miinukset: I booked two connecting rooms, and when I arrived I found out that the second room which has the king size bed, has no AC in it. The weather cannot be tolerated without an AC. The hotel offered to put a fan, but that also is not enough. Consequently, I had to get two separate double rooms, where my family and I can fit (two adults and two children). Since the rooms are separate and this wasn't what I was planning, I cannot keep the children to sleep alone in a separate room without supervision, so my wife and myself had to separate each one of us with one of the kids. This extremely frustrating!! Even the AC of one of the rooms is very poor and can barely cool it down. Moreover, the location is so lousy and the street is very narrow, so getting in or out during rush time is horrible due to the huge number of pedestrians walking around. In addition, the hotel doesn't have a parking! so I park my car and my parent's car in the street, which is extremely dangerous and chances are it's going to be damaged soon being parked in a very narrow street and very likely to be hit by other passing cars!

Plussat: Transportation from the airport and breakfast

Miinukset: The air conditioning was very bad

Miinukset: It is not good for family stay.

Miinukset: I booked two connecting rooms, and when I arrived I found out that the second room which has the king size bed, has no AC in it. The weather cannot be tolerated without an AC. The hotel offered to put a fan, but that also is not enough. Consequently, I had to get two separate double rooms, where my family and I can fit (two adults and two children). Since the rooms are separate and this wasn't what I was planning, I cannot keep the children to sleep alone in a separate room without supervision, so my wife and myself had to separate each one of us with one of the kids. This extremely frustrating!! Even the AC of one of the rooms is very poor and can barely cool it down. Moreover, the location is so lousy and the street is very narrow, so getting in or out during rush time is horrible due to the huge number of pedestrians walking around. In addition, the hotel doesn't have a parking! so I park my car and my parent's car in the street, which is extremely dangerous and chances are it's going to be damaged soon being parked in a very narrow street and very likely to be hit by other passing cars!

Miinukset: Location very crowded

Plussat: Good location, restaurants and shops all around

Miinukset: Room service

Plussat: Everything was fine and I thought it is old hotel but was like new. and the place is in the middle of everything (restaurants, ATM, banks, WU, rent cars, shopping, Mosque, sitting with family in the square , WOW, no need to go anywhere else.

Miinukset: actually , it is not hotel problems , it is far from the airport and taxi can charge 200 TL ( around $40) and traffic 1 hour to airport at least or to places in Istanbul

Plussat: Polished and comfortable it’s a boutique hotel.

Miinukset: Location , but it’s not a deal breaker.

Miinukset: WiFi does not reach the rooms. An increase in the price of the room and manipulation of the reception staff. Eating is not good for the price paid

Plussat: Location

Miinukset: Nothing

Plussat: The lobby with the sofas and desks is nice. Breakfast until 11am is good

Miinukset: The room wasn't clean: there were empty bottles in the room, the garbage can was full and there was a used glas. There were also hairs in the bed. When I said it in the reception, they apologized and cleaned the room instantly. The rooms don't smell good.

Miinukset: I’m very disappointed with this hotel, especially service and attitude towards clients. We lived one night but the administrator took money from the card for two nights, a double fare. They gave us the manager's phone number and promised to return us the money, but they didn't fulfill their promises. And after numerous requests and letters, we didn't receive any returns. Be careful when paying at this hotel, control the withdrawal process from your card. It took more than two months and we still didn’t receive funds or any other compensation!! Hotel management is irresponsible and unprofessional ! Next time I'll not stop at this hotel!

Plussat: Nothing - worst hotel ever!

Miinukset: We had to take our luggage no one helped us The is no baby crib There is no heater in the rooms it was freezing cold The towels were awful The bed sheets were so bad No one cleaned our room they just did the beds Very dirty room! Staff were so awful The electricity went off while checking out and we had to take our luggage alone from the second floor which is 4 stairs down because there was no one there to fix the electricity

Plussat: Location is good

Miinukset: Toilette is broken doors is broken, room was not clean, reception was not friendly, they charge me half night for check in early 2 hours

Plussat: Nice and clean good for work trip near to metropus and many grocery

Miinukset: Hard to control air condition No cattle at the room Breakfast is the same everyday

Plussat: room were clean

Miinukset: watch out of this hotel, They asked me to pay double the rate of my booking which was 159 TL , they asked me to play 300 (claiming that the booking.com rate is in accurate) , I refused to pay that and called booking help desk , they tried to contact the hotel but got no answer , at the end they gave me the room with a deposit and on the 2nd day they agreed the settle with booking.com price and asked me to rate them 5 stars !!! the room was very hot and had no AC and no window to the street note: Mr. Sezer were professional and helpful

Miinukset: No cleaning room at all. Toilet was not working. Refrigerator was not working. No tea or coffee in the room.

Plussat: Nothing

Miinukset: Not clean, smells like pee and cigerrets

Plussat: It’s very good hotel

Plussat: The central location

Miinukset: The rooms were dirty, the bathroom was miserable, we were three and had 1 towel, the room needs suitable curtains as because of the sunrise we woke up very early. At breakfast we did not have coffee.

Plussat: The location

Miinukset: Poor cleanliness and very poor room furnitures The water drainage is blocked and the lights 60% is not working