Istanbul hotellit lähellä Cicek Pasaji

Plussat: All the facilities

Plussat: Perfect

Miinukset: Everything

Plussat: Everything was great in regards to the hotel, layout and locations

Miinukset: Waiting for a taxi outside the hotel took forever and afew staff members were rude! I noticed with this hotel that if you not a really wealthy person or famous you get treated 2nd class! I noticed that staff members especially the ladies didnt even say ‘hello’ or have a smile on their faces and when i went to the hotels bar one night i couldnt get a table because it was full. I asked 1 guy there i think his name was Burak to get me a table when 1 becomes available and then noticed that many guests who came after me got a table and i didnt making me feel very small! The entire hotel maids, cleaning teams and waiters were fantastic but the reception teams especially the ladies need to learn customer service and smile! I would much rather stay at Mackas Plaza Hyatt were their customer service was exceptional!

Miinukset: The music beat and bass from the roof bar was very loud in my room 1462

Plussat: I asked for the best views and although the property was 40% occupancy I was put in the east wing with less view of Bospherus than the central or West wing. I did ask at checkin but they didnt inform me

Miinukset: Apart from above the stay was perfect

Plussat: Facility

Miinukset: They don’t have a good customers services & not satisfy customer requests although it was possible

Plussat: Staff was great, in particular, Malike. Can't wait to go back.

Plussat: View Restaurant

Plussat: Excellent hotel.

Miinukset: Bed mattress is relatively old and I feel the innersprings.

Plussat: Incredible Staff! Unbelievable Views! Do not look for any other Hotel. Also, Hotel has an excellent Restaurant and Bar. For those who earn Dollar, it is very reasonably priced.

Miinukset: Please do NOT allow Guests to SMOKE at the Hotel Entrance. Getting in to the Hotel becomes a painful experience for those who do not smoke.

Plussat: -Location -Hotel amenities -Staff friendliness My wife and my passports were stolen from me. The hotel was more than accommodating to our needs. They even gave us a discount when we extended our stay.

Plussat: Every thing was good

Miinukset: I liked everything except difference rate between hotel and booking rate in breakfast. The hotel rate was 175 per person and the booking rate was 81.

Plussat: It's very well-located, if you have to be near Taksim this is the best place. It's close enough to the meydan and to the Metro and buses, but not so close to Istiklal where all of the noise and crowds are. The rooms are nice and comfortable.

Miinukset: The Wifi was very slow and kept going in and out, if you're paying $140 for a room you shouldn't have to deal with something even $28/night hotels in Istanbul get right.

Plussat: Very clean and good decor! Breakfast was good as well

Miinukset: Location is not the best unless you want to be near taksim square. Compared to other similar hotels not good value for money

Plussat: Breakfast was excellent. Location was super

Miinukset: Reception was not so friendly

Plussat: clean and quiet

Miinukset: nothing

Plussat: Great and rich Breakfast with a lot of hospitality. Location was very comfortable. Staff was very helpful with a smile.

Plussat: Sijainti

Plussat: Siistit tilat, hyvä sijainti ja hyvä palvelu

Plussat: The environment was too clean

Miinukset: Everything was on point !!

Plussat: Location and near to public transportation And it’s clean Staff speak english and easy to communicate

Miinukset: Reception staff skills need to be improved and they need to be more welcoming there is not balcony or window to open in my room

Plussat: Rooms are nice. Centric location. Food is okay.

Miinukset: 1)When I booked the hotel through booking.com it said breakfast included. When I went for breakfast after my first night they said my breakfast was not included. They asked to see where in my hotel confirmation email it said "breakfast included", it did not say anywhere. Don't know if this is a mistake from booking.com or the hotel. 2) I reserved and paid for the first night, the organization I work for was supposed to pay for my stay and I spoke to one receptionist early in the morning (before check-out time) and explained the hotel would be contacted by my place of work and the pay of my second and rest of the days would come from them. One male receptionist at the hotel started to call me after the check-out time of the second day (3 times in total) demanding me to go to the lobby and pay for the second night in that instant. This was very unpleasant! It's not like I will escape from the hotel without paying! 3) No bottled water in my room, booking,com said this hotel provided bottled water.

Plussat: hiljaiset huoneet ja hyvät vuoteet. tilava wc.

Plussat: Everything about the hotel, staff, facilities, location etc .. all were good.

Miinukset: Cant point out anything.

Plussat: Good Location , Clean hotel, nice services but Not Safe for the personal belongings.

Miinukset: 300$ were stolen from my wallet during my stay and I didn’t see any Seriuos action at all. Only promises and nothing happened. If you are looking for safe hotel and a place that your all your belongings are safe then I don’t recommend this hotel at all.

Plussat: Restaurant staff and breakfast.

Miinukset: Cleanliness of room terrible like the majority of people seem to notice. Foul smell of sewage coming from bathroom constantly. Bed sheets and duvet do not fit bed properly and was hanging everywhere. Mini bar items only replaced twice and was left without glasses as never replaced. One morning I went to make a coffee and the cup was so sticky it had glued itself to the saucer and I managed to pick up the cup completely with saucer attached. Air con not working so had to sleep with door open even after informing reception. Bathroom amenities like toilet paper only replaced twice in my stay. Dust from floor to the shelves in room everywhere. I stayed in Panoramic suite which is their top end suite which says has separate living area which in fact it does not, it is like a junior suite with a chair and sofa at end of bed not separate lounge room at all like advertised. Jacuzzi on balcony lovely despite the huge bird poo on side of it which was never cleaned and on last day pieces of the Jacuzzi broke completely. No porter service or turn down service in evening. I also wrote my review on trip advisor only to get a generic response from the manager that he copy and pastes from every other review, now what does that say about taking on constructive feedback? . This hotel is rated 5 stars as is the four seasons and the ritz carlton but I wonder if those hotels have the same issues? i suspect not judging by their reviews.

Plussat: Very professional and friendly stuff. The location is perfect, only few meters away from metro station and very close to Taxim square. Breakfast was great, buffet with diverse selection.

Plussat: Exceptionally helpful and polite staff. We arrived during the recent demonstrations and the staff went above and beyond to ensure we arrived at the hotel safely. Food at the restaurant the best we ate in Turkey. The combination of fresh boutique hotel style and staff attitude make this a place that would excel in any city.

Miinukset: Nothing.

Plussat: Everything

Plussat: The location is superb and the Cleanliness of the hotel is amazing . Staff is so friendly specially (IKRAm )She went all the way to help and support our needs , thanks IKRAM

Miinukset: Nothing

Plussat: Location Mrs Ikram was the best to solve all problems we faced Staff were nice except one in room service

Miinukset: Small reception and no place to sit Small space in rooms no teeth brush had to change the keys twice daily breakfast doesn’t have many choices like other 5⭐️

Plussat: Sercan was the man who helped us with any questions we had, very fast chek out, and made our arrangement with taxi for airport. A special thanks to Ikram and Emrah to be there every time we need something, they made our stay to fell like home. We had some isue with our key and Ikram even knew our room number by memory. She solve the problem in 1 sec. We felt like the stuff had a pleasure to help every time we ask for. Costomer service is more than 5* hotel

Miinukset: We like all ❤️

Plussat: Very polite staff. Big and comfortable room. Great breakfast.

Miinukset: Shower stream was weak