Miami Beach hotellit Mid-Beach

Plussat: The location and the vibe. Large rooms.

Miinukset: Crappy service. When you check in, they are all over you asking you what time you want turn down service, whether you need reservations, etc, but when you try to contact someone about a problem you are having, it's a disaster.

Plussat: All; great hotel, very classy decoration, nice clean big modern rooms, several pool areas, great beach, restaurant was good too

Plussat: This may be the only property in South Beach that still provides real customer service and attention to detail. The staff is well trained and the food and bars are amazing! This is always my favorite property!

Plussat: Everything! This hotel is a dream, amazing stay!

Plussat: The quality of the amenities and the friendliness of the staff

Miinukset: No.

Plussat: Service was phenomenal and impeccable!!! What a 5 Star hotel should be. I did not see any short comings. By far the best hotel I have stayed at in the Miami Beach/ Miami Area. I will be going back.

Miinukset: Nothing, everything was on point!!!

Plussat: Perfect location. Staff were awesome. Just like home

Miinukset: None

Plussat: The property has some of the friendliest staff I’ve ever encountered. Very helpful and knowledgeable!

Miinukset: I have no complaints. Everything is tidy and well kept.

Plussat: Beautiful

Plussat: Facilities

Miinukset: Bathrooms a little impractical with only one sink and shower splashed water everywhere. But most annoying was the delay in elevator service- hotel was just very crowded

Plussat: Location was great on the beach and not far from Lincoln Street(shops) and not far from other nice hotels with restaurants and bars.

Miinukset: Front desk ( reception staff) made us feel that we were a bit of a nuisance at check in and even worse on check out. The hotel was very crowded and looking at its size ,the developer has maxed out with regards to the number of rooms(accommodation) and so this made every where( pool,roof top bar etc) too busy. We felt the place was a bit of a factory/ felt like we were all just battery hens! Not luxurious as the price might suggest. It seemed to be frequented mainly by the under 35 party set!

Plussat: Loistava sijainti, josta voi nopeasti kävellä Art Deco alueelle. Rantaan pääsee suoraan hotellin uima-allas osastolta. Huoneet suuria. Hyvät keittiö tilat huoneissa. Hotellilla myös käytössä ilmainen auto kuljettajan kanssa, jota voi käyttää lähi alueella

Miinukset: Huoneessa olisi voinut olla parveke. Hotellin ravintola ja baari tarjonta heikkoa. Hissi järjestelmä ei toiminut kunnolla ja hissejä sai aina odottaa.

Plussat: I would like to mention especially Mr Mohamad El Csabi one of the managers that gave us very professional service

Plussat: Design.

Miinukset: The staff of the hotel us undertrained. Absolutely unprofessional.

Plussat: Wonderful hotel, beautiful private beach, gorgeous yet functional design. Loved the classy retro vibe, and the amazing staff. We stayed in a Premier Oceanfront Room and it is definitely worth the extra $$$, big balcony and unobstructed view of the ocean, amazing!

Miinukset: We stayed in a Premier Oceanfront Room which was spacious, beautifully designed, and functional, except, it did not have a desk, which we thought very odd, and it was definitely very impractical. Also, we are big fans of chef Francis Mallmann, however, our meal at Los Fuegos left us very disappointed, all four dishes we ordered were bland, and mediocre, nothing like the food we enjoyed at his 1884 restaurant in Mendoza / Argentina.

Plussat: Room size

Miinukset: Check in processing. Room was not available at 3:30. By 4:30 no one notified me that the room was ready.

Plussat: The staff were really attentive and the food provided in the outside bar was amazing. Special mention to Tatiana who was really helpful and switched on to customers needs.

Miinukset: Nothibg

Plussat: Everything, I have stayed in many 5 star hotels and this one exceeds my expectations

Miinukset: Nothing.

Plussat: The rooms were well sized and the staff were extremely attentive and helpful. The beach and pool areas are better than others in Miami - especially for the price

Miinukset: Staff were overstretched during busy periods. Breakfast was diabolically difficult for them.

Plussat: Front desk staff was very knowledgeable and friendly.

Miinukset: Older facility but clean

Miinukset: Your website book be a shity room I had to pay extra for an upgrade

Plussat: Staff was great and the price was in our budget. The location was great and the process went smooth.

Miinukset: Not on this trip

Plussat: Location to beach

Miinukset: Carpet in rooms looked old/dated

Plussat: It was inviting

Miinukset: No

Plussat: Staff was excellent.

Miinukset: The pictures were very weird. In the rooms and hallways.

Plussat: THE ROOMS ARE VERY COMFORTABLE AND THE HOTEL ARE IN A VERY GOOD SHAPE.

Miinukset: THEY DIDNT CLEAN MY ROOM 703 ONLY HAVE VALET PARKING AND THE PRICE IS HIGH. THE POOLS ARE SMALL AND SIMPLE.

Plussat: Great location with good size room with lovely interior decor.

Plussat: I love The cool beach vibes here yet enjoy the extras this hotel offers The staff are always lovely and the beach is wonderful.

Plussat: The location, being right on the beach and the decor.

Miinukset: I had asked for 2 beds and they said they didn’t have any when we checked in but when talking to someone else they did have one ready. Also the carpets in the room were really dirty, they don’t vacuum well and there were stains on the walls,

Plussat: The staff was so attentive. Everything was always clean. The amenities went beyond my expectations

Miinukset: It was all amazing

Plussat: Hotel employee who cut my son's hair for $40.00 and did an amazing job. The rest of the hotel is way over priced. I will not eat at resort if I visit again.

Miinukset: As far as the price of the hotel you do not get any amenities in your room as far as a fridge , microwave or a coffee maker in your room for convenience. Its all meant for you to spend money. Restaurants in the resort are way over priced.

Plussat: Location and views w

Miinukset: Thought the maids could've done a better job cleaning

Plussat: Location. Very nice hotel. Very nice and accommodating people.

Miinukset: Excessive fees and prices. To park vehicle is $48.xx a night. Resort fee is another #32.xx a night. From restaurants to nightlife at this hotel is very pricey. Expect to pay a lot more than just the room fee.

Plussat: Beautiful hotel in a great location. The staff and amenities were exceptional.

Miinukset: A major disappointment. Not the classy experience of the past. It's a zoo. Overcrowded. Cracked marble everywhere.

Plussat: Location was awesome. Views were amazing. Beach was right there. Lots of pools. Restaurants at the hotel were great.

Miinukset: Some of the staff had bad attitudes and were unprofessional. Hotel had a danky smell in the hallways. Our first room that was issued had someone else occupying it. It was very strange they gave us that room. When we went down to get a new room they said that that customer had checked out earlier in the day. Why didn’t housekeeping report the luggage and personal belongings were still in the room. They issued us a new room and we barley made our dinner reservations.

Plussat: The hotel is beautiful.

Miinukset: The staff and service was terrible.

Plussat: I visit the Fountainebleau every year for leisure, but this year was due to our inaugural Global Cyber Summit which we held at the Versailles tower. Having been able to experience the hotel from the business perspective I can confirm that it exceeds all expectations and is a perfect venue for any type of business event.

Miinukset: Everything was perfect!

Plussat: Pool was nice. It is very large and well maintained. Beach is great. Security is good.

Miinukset: It was more expensive than similarly rated hotels. Overall there may be better choices for the money.

Plussat: There was a waitress at the bar, who was very sweet and helpful. We were starving, tired and had an extremely bad experience with valet and she saved it by bringing us menus of the restaurant and making suggestions. I am so sorry I couldn't remember her name, as she was the star of the whole experience of a 3 night stay.

Miinukset: Don't valet your car if you are in a rental car. They help only cars they think are worthy even if you are first. The staff is not friendly and not great experience. Maybe because of the size of the property and more a machine. Would not recommend it or stay there again. It will be suitable for a certain type of audience, which I am not part of.

Plussat: Great location, very lively and trendy hotel. Hakkasan restaurant is outstanding.

Miinukset: Bathroom faucet was loose and leaking, shower head was spraying water all over the place. The fixtures need updating.

Plussat: Location, close to downtown and SoBe.

Miinukset: There wasn't a bathtub in my room and the Versailles Tower does not have a refrigerator or microwave in the rooms however the Tresor does.

Plussat: Location to the beach

Miinukset: The refrigerator in my room was broken and made very loud noises all night long reported issue to desk also had people yell down all all night

Plussat: Hotellin sijainti oli erittäin hyvä, kiva kun ei ollut ihan south beachin hulinassa, mutta sinne pääsi helposti ilmaisilla trolleylla. Kattoterassi ja uima-allasalue tosi mukavia. Henkilökunta oli avuliasta ja ystävällistä. Ilmastointi oli jopa liiankin tehokas. Ekana päivänä otettiin valet-palvelu, mutta seuraaville öille vietiin auto läheiseen parkkihalliin neljäsosahinnalla. Tullaan tähän hotelliin kyllä luultavasti seuraavallakin kerralla.

Miinukset: Hotelliravintolan aamupala näytti olevan melko kallista, joten kävimme aamiaisella muualla.

Plussat: By the beach Staff

Miinukset: Food Too far from centre /south beach

Plussat: The location is really good, easy to get to nice places yo have fun

Miinukset: The restaurant is very expensive

Miinukset: While waiting to order our drinks the manager skipped my and my friends and took another couples order, knowing we were waiting before the couple, she then apologized and offered free drinks which we denied. Also we ate at the restaurant inside the hotel they took extremely long to make tacos when I finally received my tacos it was thrown in the bag like it was for a dog, I went to complain and they told me “I understand, but at the same time we’re busy”. NEVER AGAIN WILL I STAY AT THIS HOTEL. Not to mention the bedrooms are extremely tiny it felt and looked like I was staying at a motel honestly.

Plussat: Wonderful 4 night stay in a double Queen room. Lawrence and Emilio on the front desk were so helpful and friendly and made us feel welcome from the first moment. The room was very clean and a nice size with 2 comfortable Queen beds, large shower, excellent wifi, nice pool and pool area, as well as being across from beach and handy for miami trolley stop 38th st. Roof top area had spectacular views. I highly recommend!

Miinukset: TV channels limited and mainly in Spanish

Plussat: All staff were extremely friendly and nice! They were very helpful!

Plussat: Nothing

Miinukset: Worst hotel service ... pool was closed till 10 .

Plussat: The location and the room

Miinukset: No free breakfast

Miinukset: One of the servers was not very nice or respectful towards us during an evening meal and there was one man in the bar area who wasn't very kind or respectful to us on several occasions.

Miinukset: The hotel and staff were terrible. The front desk were SO RUDE, I felt uncomfortable going to speak to them. The hotel looks nothing like it’s pictures. Sheets and towels were always dirty with hair found in them. It was dirty, old, air circulation in rooms were terrible and I got sick from mould. Additionally you can hear everything, better buy earplugs. Tanning decks have no maintenance staff and is never cleaned.

Plussat: Quiet, cute, love the pool and so close to the beach.