Miami Beach hotellit South Beach

Miinukset: The bed was ridiculously soft. It was MISERABLE. Back still hurting three days later

Plussat: Location, layout

Miinukset: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done

Plussat: Great location in south beach

Miinukset: Very over priced for what you received The staff was not accommodating to our needs

Plussat: The view from the room

Miinukset: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk

Plussat: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.

Plussat: Five star food at Lure.

Miinukset: The pool was too cold to swim in. Next door resorts had very warm pools. No excuse for this. Very disappointing.

Plussat: It's a nice hotel, nice location, clean, nice staff, nice beachfront

Miinukset: We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend​ the morning there but could not resist the music of the hotel and the personal music of some guests.

Miinukset: Pool staff needs improvement

Plussat: Location, service, hotel amenities

Plussat: I had a very pleasant stay, the staff was amazing.

Miinukset: Nothing

Plussat: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss

Miinukset: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating

Plussat: Location, beach access, general atmosphere were all great

Miinukset: Only negative was the Rec Room. That needs to be improved, but otherwise, the Loews Miami was fantastic

Plussat: the hotel is really nice and staff work hard to make your stay awesome

Miinukset: The elevator on my floor was in and out of service about three or four times during the three day stay , it just made it difficult to get to and from the rooftop pool ... And the room service food portions are small based on the amount charged, and the person taking the order seemed to have a bit of a attitude one night

Plussat: great location. rooftop pool is great.

Miinukset: delux room?! not so sure we got one. f

Plussat: Room decor. Shower esstnetials.

Miinukset: The bed sheet on the mattress wasn't a fitted sheet; making it very easy to come off exposing you to the mattress. Room lighting was nice but when you set for all lights to be on it's too dark. Room took a little long to cool the temperature.

Plussat: The best hotel a block from the beach with great accommodations and value.

Miinukset: The elevator was extremely slow

Plussat: It was literally a dream, best hotel experience yet!

Miinukset: Nothing! I wish I could've stayed longer

Plussat: It was ok. Rooms were a lot smaller than they seemed in the photos. Basically our room was a studio apartment. Service was a little slow, often room service wouldn't get to our room until right before dinner, but service in South Beach is slow everywhere. Really the biggest issue was the noise. Next door there is what looks from the outside to be a club and doesn't seem that loud, but the bass and music from it carries into the building and is really really really loud. I sleep like a rock and couldn't get to bed until last call two of our four nights. Maybe it's just a South Beach thing and is unavoidable, but this hotel is alot of money to not be able to sleep soundly through the night. You really can't beat the location though, and the roof pool was also great.

Plussat: I like the fact that it's nearby restaurants clubs and the beach. Walking distance. The rooms are nice and clean and the bar was, well sorted

Plussat: there was an incredible rooftop pool party. Nunlike I've ever seen before. DJ's best in the world.

Miinukset: The only thing that I didn't like. Was that I had to leave!

Plussat: Location is great! Price was fair.

Miinukset: Rooms are small and walls are thin. Room service also lacks a bit.

Plussat: Everything

Miinukset: Pool closed at 9

Plussat: Great location to get straight to the beach. Walking distance to Lincoln Rd, Washington Ave and Ocean Dr!

Plussat: Great location, very comfortable stay. Everything was within walking distance -- food, shops, and of course the beach. Staff was super nice and helpful. Worth the $!

Plussat: Beautiful hotel in great location, internal design first class, a real treat...

Plussat: Everything was great, location, room and especially the staff.

Plussat: The accommodation was very comfortable, clean and staff were friendly and helpful.

Miinukset: The charge for internet access was high.

Plussat: Modern and spacious. Good location and reasonable rates.

Miinukset: Lack of drinking water, coffee making facilities was a minus.

Plussat: Many good things about the hotel; the staff very friendly and helpful, the rooms are funky, comfortable and clean, trendy boutique feel... however the best thing is the location! Had no idea when we booked it that it was so close to everything. Beach is a 1 minute walk, clubs a 2 minute walk, Burger King and Starbucks are 1 minute away, awesome shopping 5 minutes walk in both directions...

Miinukset: There was nothing that we didn't like. There was no pool, gym or restaurant, but they are being built next door... and anyway, there is beach across the street, a thousand restaurants so close and who goes on holiday to go to the gym anyway?!

Plussat: Henkilökunta, tosissaan ystävällistä ja palvelualtista. Kaikkiin kysymyksiimme/ toiveisiimme suhtauduttiin asiallisen kohteliaasti. Tällä hetkellä uusittu hotelli on vain majoituspaikka. Uima-allas ja baari tekevät "unelmasta" totta. Myös sijainti aivan Shout Beachin kupeessa mahtava.

Miinukset: Kyllähän WC:n lasioviin ajan myötä tottui, näin omassa porukassa

Plussat: great location with very friendly staff.rooms very clean and spacious.reasonably priced for south beach hotel.

Miinukset: no pool or bar

Plussat: The staff were great, the room is fantastic and compaed with other hotels in South Beach it is the best value for money going.

Plussat: All there was perfect, the room, the service, early check in!!!

Plussat: Hieno hotelli hyvalla paikalla. Henkilokunta erittain ystavallista ja huoneet "desing" tasoa. Jos tulevaisuudessa saavat aula baarin rakennettua, niin melkein taydellinen paketti.

Miinukset: Aula baarin puute.

Plussat: Good staff, excellent location, nice rooms, free bikes, steam room

Miinukset: $25 resort fee. Breakfast was ok but not great.

Plussat: The pool was great and the beach was really close to the hotel and the food was excellent but expensive overal rating good

Miinukset: Unexpected bill when checking out not fare !!! They said free wifi but I pay to used it at the end

Plussat: The Hotel Victor is located right in the middle of fun Biking, Bikinis, boozing and dancing till dawn but and what a big butt South Beach has, bring your money, valet $40 a night drinks there magic number is $20 a drink and 20% added to everything courtesy of the people that don't know how to tip... So bad service is the norm because they get paid ether way. But no were on Earth will see the eclectic mix of people just wanting to have a good time, then in South Beach

Miinukset: Nothing Works when you pay $300 a night and cant take a shower because the shower is plugged FAIL. Or go to have a soak in the Roman tub until you turn it on and it spits nasty bits of the last people that used it out FAIL Or the Ac vents are so plugged that it took 2 maintenance people 2 days to get it right FAIL. And the worst part is they have your money because you used a new service and paid up front wont do that again FAIL FAIL FAIL. Spent $1000 dollars in 2 day on room and did not get to enjoy it Priceless NOT!!!

Plussat: Room was setup well. TV install on wall was slick & well-done. Free breakfast each morning was convenient and saved us money (croissants, muffins & high-class coffee). Pool & view were unbeatable. Staff was very polite and always available. Best place I've stayed in in South Beach.

Miinukset: Three of the lights in the room did not work.

Plussat: Hotel Victor is in prime location mid beach, great new Mgt!

Miinukset: Possible price barrier...

Plussat: The employees of the hotel were very accommodating, helpful, and friendly.

Plussat: The location is great especially because no buildings across the street, just beach access.

Plussat: Great location, walking distance to beach.

Miinukset: Valet parking is very convenient, but expensive.

Plussat: I had the worst experience in riveria south hotel . It was overal very bad experience . Comfort was zero in the room

Miinukset: I didn't like the hotel overall . It was pathatic

Plussat: The staff was very friendly and helpful, and the location near the beach was great. There is a convenience store 2 minutes from the hotel where you can buy food/drinks on the cheap.

Miinukset: The music from the bar started early and ended late. In the third building, it was very noticeable. One of the beds was noticeably more comfortable than the other. Different mattresses. The wifi signal was terrible. It went in and out and the connection was extremely slow.

Plussat: ABSOLUTELY NOTHING ! !!

Miinukset: EVERYTHING WAS WRONG!! IMPOSSIBLE TO CHECK IN.. LITERALLY ..WOULDN'T REFUND MY MONEY EVEN THOUGH I DIDN'T STAY THERE. STAFF AND MANAGEMENT WEREN'T HELPFUL. TRIED TO CHARGE ME TWICE... NEVER EVER USE THIS SITE OR STAY AT THIS HOTEL.. HAD TO CUT TRIP SHORT BECAUSE OF ALL THE HASSLE !! STAY AWAY

Plussat: Nothing

Miinukset: No facilities in room - no tea, coffee Room - the size of shoe box Rudest staff in the world

Plussat: My family and I felt very welcome. They were very very friendly & helpful! I highly recommended this hotel.

Plussat: Very Nice and clean Happy nightly with free drinks.

Miinukset: Restaurant prices were extremely expensive.

Miinukset: There was a roach running around as we entered the room. I guess you can say, it was a surprise being welcomed by a roach. The room was tiny with a separate bathroom sink right next to the bed. Parking is horrible. Customer service is not that great. So we ended up saying forget it and checking out early to stay at double tree.

Plussat: SOME of the staff were very kind. Almost kind enough to make up for the two people who had terrible attitudes when faced with an actual customer service situation prior to them. First impression is everything. The bed was actually quite comfortable.

Miinukset: The hotel signage is terrible for a place that makes that much money and is located on south beach. Why is that an issue here? There are multiple buildings with no parking anywhere around them and surrounded by a difficult two-lane road. The building that has the more obvious sign (shown in the picture) isn't even the building you check in at, or will likely stay. When I called trying to get assistance, the woman on the phone had a one inch fuse before I could hear her try to pass me off to somebody. She thought she was muffling the phone well enough but I could hear her telling the gentleman there how stupid I must be. They kept insisting there was a man outside, which there was nobody anywhere and she kept giving me terrible directions leading me in circles around there building as I tried to avoid letting the cars line up behind me. Finally, a gentleman I could only assume was the one she was speaking to came out and frankly spoke to me like I must be an idiot, pointing at the building aggressively yelling "Do you not see that black and white sign we are telling you about? Just use your eyes and look. This is the riviera!" in a tone that suggested I'm a child who has been crying in the back seat of his car for an hour. I didn't even feel up to letting him know they don't know left from right and he was pointing at the complete opposite of where they were guiding me on the phone. It then turned out my only option for parking was to pay $40 a night for valet. Only other option is a nearby garage for $35 a night. That is the ONLY parking option if you are driving; so budget for it. There is also a $20 hotel fee added as well. I thought the hotel fee was... Well, the rate. I had never been so frustrated by a hotel before actually even getting checked in. When expressing my discontent to the gentleman checking me in, he said he would give me a better room, which meant a room with more space and an obstacle course to the phone I needed to get to so I could ask why he though that I (checking in alone on a business trip) needed to trade the one king size bed I reserved for two smaller beds. They finally put me in the room I reserved and the bed was great besides my pillows smelling like wet towels. Let me tell you, the views of the destroyed and dilapidated buildings that just about every window comes with were great. They give you two iPod radios that have first generation plugs, so don't expect to listen to music on them. The tv had no hdmi plug to let you supplement their terrible basic cable package. Half the channels on their directory didn't work. But the fridge was stocked with overprice booze. I felt like I wasted my money and could have paid half as much for twice the experience almost anywhere else. Are there worse places? Obviously. But I would never recommend this hotel to anybody. If I was on vacation and not business, my trip would have been ruined by how short they fell of how decent they look online.

Plussat: Excelent staff very kindfull, excelent rooms, good cleanliness, great with kids.

Plussat: The staff before christmas were extremely helpful and very accommodating

Miinukset: The staff after christmas were negligible, rude, obnoxious and unhelpful.

Plussat: Close to the convention center Private balcony Contemporary room styling

Miinukset: Here's my list: -No ice machines...I had to go to the bar in my pajamas to get ice -Took over 30 minutes to check in -No one helped us with our bags even though they force you to pay $35 a day to value -Everyone seems to ignore you unless you directly speak to them -Air Conditioner was broken and they fixed the day we left...over 90 deg on SOBE! This left a wet, slippery film over the floor -Not very safe...anyone can walk into the side entrance of the hotel (there is no door whatsoever) and have access to the rooms -No room service even though there is a restaurant attached to the hotel -The beds were DEFINITELY not Tempurpedic as advertised; it is a cheap knockoff -I wouldn't stay here again unless I had to

Miinukset: I was injured at the hotel and the staff was rude and unhelpful. I was most surprised at the at the poor attitude of the assistant general manger. I would never stay at this hotel again.

Plussat: Friendly personels, quiet, very good location, a lot of space

Miinukset: Missing light in the wardrobes

Plussat: Doormen were excellent. Close to the beach with free beach chairs.

Miinukset: Housekeeping is very poor because they do not understand a word of English. The wall is too thin. Could not sleep because of the TV noise next door. Reception may not be efficient; was charged different rates. Had to pay extra for the taxi because of the poor response when checking-out. No prior response to my mail sent asking as to how to get on the free shuttle-bus from the airport.

Plussat: Staff friendly and helpful, very comfortable and stylish suites with excellent and good quality facilities, lots of space, great location - easy walking distance to Ocean Drive. Poolside breakfast is sufficient, Free shuttle bus to the airport is a nice touch. I will definitely stay here again, much better than the last hotel I used in Miami.

Miinukset: Rooms are very very dark, a torch would be useful to find things in your suitcase. Note that a hotel surcharge/tax of $15/day (per suite) is billed in addition to the figure quoted on booking.com

Plussat: This was a beautiful hotel with lavish furnishings. Great use is made of the space especially the pool area. The staff were great and added to the experience.

Plussat: Excellent !

Plussat: The Rooms were funky and very spacious.The pool area was cool - not a massive pool - but enough to swim about and cool off. The cabanas and sofas around the pool were nice.

Miinukset: No where decent or cheaper than the $30 valet parking. They should have an option for reduced parking. There are some mulit storey car parks about half way down collins (near the Chesterfield hotel) that parking is $20 per 24 hours.

Plussat: Absolutely wonderful for its price and what it has to offer

Plussat: Good sized and well furnished rooms, with art deco style. Friendly, helpful staff, good location for beach access and Lincoln Road shops

Miinukset: A good stay, and decent value with a discount, but the hotel needs to be more on top of the maintenance: e.g. we had problems with the shower tap and temperature in our room and there was a rather basic breakfast on disposable tableware by a pool that wasn't cleaned during our stay.

Plussat: design, big rooms, friendly personal, near to the beach, near to the shopping center, services like: airportshuttle, cool water at the pool, towels for the beach, cocktails at the catalina, delivery-service from the catalina restaurant

Miinukset: no bar, the cleaning personal only speaks spanish but no english, the breakfast could have more choices than marmelade and cream cheese

Plussat: The location was good. Right across from the beach.

Miinukset: Housekeeping was horrible. The sinks in the bathroom were clogged, The bed was no comfy.

Plussat: the room was fairly clean and the cleaning crew was helpful.

Miinukset: The front desk staff was rude and gave us attitude when we complained. When my husband called at 1am in the morning to say the music is so loud that our floors are vibrating, all the receptionist offered was ear plugs... Seriously. The pictures online are really updated because the lobby and the pool area were really old and dirty. The roof deck was not even open, the only place to hangout was pretty much the restaurant which was super expensive. Definitely not staying here EVER AGAIN.

Plussat: Location was great! Breakfast was okay. Ocean 10, great Resturant service, connected to hotel.

Miinukset: We tried getting beach towels twice, they were out. Didn't have more than one bath towel in the room, needed more before shower. They never came. 2 different service fees $22/day which really is $44/day.

Plussat: In the middle of south beach. Great service, front desk was very helpful. Clean comfortable rooms.

Miinukset: Not for older couples or families, this does not include me but it is a forewarning. I didn't know gratuity would be added automatically until I arrived at my first day. But I was advised on the first day. The cleaning ladies were on time and did a great job, so gratuity was worth it.

Plussat: The only thing I liked about this hotel was the location. It's across the street from the beach. On Kayak this looks like a beautiful luxury hotel, but quickly upon arriving you realize it only looks like that from a distance and they have an amazing photographer for their site photos.

Miinukset: Kayak was great but Breakwater is a sleezy lemon. Upon our arrival at 1 am Saturday we were tired and eager to get to our room. The receptionist strongly persuaded us to upgrade to a much more expensive room for $180 + tax so it would be quiet. He then proceeded to charge my card but forgot the tax so asked me to give him my credit card again so he could charge the sales tax. He also informed us upon arrival there is a $22/day resort fee but this was not stated anywhere on Kayak. Also as we were dealing with check in another guest came up to the desk and asked for ear plugs because the club music outside the hotel was too loud. And YES it was VERY LOUD. We were in a room that was pretty quiet for what it was but on Sunday night, by boyfriend WHO IS A DJ wasn't even able to fall asleep until 4 am because it was so loud! The room itself had a nice view but it had a lot of issues from lazy upkeep. The bed sheets had stains on them, the bench at the foot of the bed had weird sticky dirt marks from removed tape stains, the bathroom tub was worn down cracked and stained (didn't use it unfortunately because it looked so gross), and the shower floor was cracked. Using the TV was also a mess. The remote didn't work and no channel guide. We tried multiple times to dial the front desk from the hotel phone to have these addressed but the line would disconnect every time we hit the front desk or 0 button. Not sure if they don't want to hear from you, the line is inundated with calls, or something was wrong with the phone. The staff has not been trained to be friendly and welcoming to their guests. They view us as a bother and just want a fast interaction so they can quickly move on to the next opportunity to make money. The waiters/waitresses at the front of the hotel in the morning were more concerned with snagging passersby (as every other restaurant on that street) for business than greeting their current guests eating breakfast. I said good morning to a few of them and received very cold and snobby responses. They didn't make eye contact with me and didn't offer any interaction. So rude! One day I was using a computer in the lobby and a manager was severely scolding a server right there in the lobby for doing something that wasn't appropriate. She was very nasty and mean to him, and the one way scolding went on for literally 10 minutes. It was so unpleasant and uncomfortable to witness that as a guest. The employees should have a private area they use for this kind of thing, not out in the public lobby! This hotel is appropriate for frat boys/college aged kids that want to party hard, trash rooms, and recover on the beach afterwards without making much effort in getting there. We were paying over $300/night for this room and it's evident the Breakwater heavily relies on their location to make visitors happy and turn over business quickly, but does not put in any other effort. Definitely won't be staying here again. :(

Plussat: Location and staff.

Miinukset: Place is dirty. Stayed there in the past around 2 years ago and had a great experience. Place Has not been kept up. Rugs dirty, bathroom wall stained with something I would rather not mention. When checked in was told we got upgraded to Penthouse at no charge. Penthouse was old, dirty, filthy rugs with hot tub that did not work. Really??? Not an upgrade but a way to get someone in that room no one else would take. Declined upgrade and demanded the room we booked. Great location and staff but dirty. Also toiletries not replaced daily. Bring your own supplies

Plussat: Location was great and I was impressed with the renovations. Very nicely done.

Miinukset: I could hear people walking above me. Their footsteps caused light fixture on my ceiling to rattle and both sounds were a bit annoying late at night. Breakfast was pretty bad. Everything was cold, in using the eggs, sausage and French toast. Also the total bill is a little more than what I thought I paid. The resort fee is included in the initial bill, without tax. The resort fee,with taxes, is actually charged at check out, which made my total about $8 more than expected.

Plussat: i loved the location it was in the heart of south beach, also loved the pool area and how lively the hotel was.

Miinukset: i didnt care for how pricey everything was

Plussat: Rooms spartan but clean although very noisy as the trucks delivering and taking away were directly below our window. Bathroom was so small it could have been a closet the closet was so large it should have been a bathroom.

Miinukset: Breakfasts not included and very poor value for the £59. they charged for two. And to add 18% service charge to a bill for drink that you collect and pour yourself is a nonsense. The pool was unusable as every seat was occupied by hyper hip youngsters from dawn to dusk and to charge $27 dollars for a parasol on a sun baked beach with no shade was daylight robbery. With a hotel of this level so much could be done to improve the experience, needless to say we won’t be going again.

Miinukset: I was brought up that if you can't say anything nice, don't say anything at all. I will not ever stay here again.

Plussat: Lobby is beautiful

Miinukset: Old building. Double bed rooms are not set up for four people They are more like twin beds

Plussat: The facilities and staff were top notch as usual. My favorite hotel in South Beach

Plussat: Great pool, great service, classy crowd

Plussat: The location is terrific, the outside pool and pool dj is awesome. Plus the lobby is aesthetically pleasing.

Miinukset: The rooms are terribly small and all white. Not in a cool way, but in a "one flew over the coo-coo's nest way". VERY LAME for 2014. They need to renovate this property asap. Also, nothing inside the room is clean. The little throw rug in the room had debris and old un-vacuumed crumbs all over. Very nasty.

Plussat: The Delano was a beautiful hotel with an awesome pool and atmosphere. The staff was friendly and overall really cool. Great for a one time indulgence.

Miinukset: The rooms were a bit small and our floor was sandy upon arrival. The all white decor was ok, but really let you know if something wasn't clean, and unfortunately many things on our bed had stains. As for the prices, they were absurd. There wasn't a single thing that was complimentary here. 30 dollars for wifi for two days, overpriced cocktails, food and drink and the biggest offense of all was the fact that you had to pay more than starbucks prices for coffee in the morning. Seriously not ok for the price you pay for just staying there. Lastly, the sushi bar was just awful, 3 pieces in and we closed our check.

Plussat: Cleanliness and comfort.

Miinukset: Pool area wasn't welcoming. Snobby attitudes.

Plussat: The location, the pool and some of the staff are great. The rooms are also fairly comfortable even though they are well outdated.

Miinukset: This place is the most absurdly expensive place even by south beach standards. It is really pathetic what they charge for food and drinks. If it wasn't for the scenic pool no one would stay here. During our stay the beach club had a pimp soliciting business very loudly on multiple days whom the hotel refused to kick out despite multiple parties complaint. The Delano is a magnet for sketchy characters. The place is surviving off of its reputation and pool alone. Go here if you don't mind being gouged and enjoy the occasional strung out pimp at the beach, but if you're looking for a modern luxury hotel, this isn't it.

Plussat: Staff were excellent. Great customer service. Very friendly.

Miinukset: Food prices were a bit high.

Plussat: This hotel has the most friendly staff who always welcome you back. Best pool, pool bar and DJ experience. The sushi restaurant in the lobby is outstanding. My all white decorated room faced the ocean and had spectacular view of beach. Highly recommend this property.

Miinukset: The gym could be upgrade and/ or located in a different part of hotel (it feels like being in the dungeon of the hotel). The cable sometimes goes in and out.

Plussat: They tried to solve the small problems as they appeared The location and the view are amazing, the decoration and the swimmingpool areas are very unique.

Miinukset: A hotel like this should have free wifi: it is ridiculous to have a fee of $15 /day not for the money but for the principle. The rooms are not big; I was in an upper floor but the lower floors are very noisy as there are parties in the hotel almost every night

Plussat: Food superb on the two occasions we had lunch. The restaurant staff very friendly and efficient.

Miinukset: Weird smell in lifts. This was probably the cleaning agent but it smells awful.

Plussat: It was centrally located location for a international Business meeting.

Miinukset: The expoense was not justified by the quality of the hotel

Plussat: Just the location and the nightlife "knowledge" of the concierge

Miinukset: The Rooms were too old-fashioned. The Bathroom was smaller then 4m2. The elevators were bad smelling. And to have access to the fitness you had to pass through the old linen storage.

Plussat: The hotel was very nice. I like the interior design, modern, sleek and sexy.

Miinukset: The hotel was very nice, but a little overpriced. I don't like the fact you allow in the evening people into the hotel that aren't guest (weekends). The prostitutes and drug dealer's that come there in the evening do not compliment the hotel. Otherwise I had a blast, Thanks.

Plussat: atmosphere, other guests

Plussat: Trendy place, nice pool, frendly staff, excellent location

Miinukset: small bathroom, poor noice isolation

Plussat: Location

Miinukset: Room, service, elevator was broken

Plussat: - staff super nice, flexible and make you feel at home - location is fantastic - beach (even though they charge u $19 for an umbrella, but chairs are included) - bed is pretty good

Miinukset: - price too high - very very small rooms - pillows didn't have cover under the sheets and the pillow was yellow and smelled terrible -- but for the second I tried it felt amazing! - room was pretty clean, not spotless clean (some hairs on the shower)

Plussat: The hotel is located right on the beach with an amazing swimming pool too. Because it has just been refurbished everything was NEW. With in a short walk to Lincoln for fabulous shopping and food.

Miinukset: Parking was $60 per 24 hours.You can park and the Miami garage across the street for $35. We have a strange smell in our room at times.

Plussat: Completely disorganized. Awful service. Food and pool servers are COMPLETELY oblivious to anything. Fish sandwhich had maybe less than an ounce of fish for $25. Pool servers looking to gouge you charging for water, & upselling over priced cocktails. You're lucky if the food ever comes. Room was Nice and clean however. They wouldn't let me check in till 4pm despite me being there at 10AM and asking for early check in. Then, they locked me out at 12noon sharp and refused any sort of leeway at all. Avoid!

Miinukset: Completely apathetic staff, disorganized and chaotic dining area. No one really in charge. Despite multiple attempts to speak to the manager, the mgr never came. I'd rather burn my money or throw it away than give it to an establishment such as this.

Miinukset: The view that not infront the ocean is so bad. Two windows to the bildung next to.

Plussat: We were fortunate enough to have a pool/ocean view room with a balcony. The view was gorgeous, especially in the mornings as the sun moved up. The room was small but well laid out so that it didn't feel small at all. The bathroom was well designed and appointed as was the closet. The staff was extremely friendly and although the service was somewhat continental.. we were on holiday and didn't mind things taking a bit more time. The facility has beach access behind the pool so, you're never far from the water and sand. We are actually from Miami and were looking to get a change of venue for Thanksgiving and this was ideal.

Miinukset: Nothing really.. I suppose that it would have been nice to have in room coffee, but that's a WPP.

Miinukset: The walls are pretty thin and noise can be an issue.

Plussat: Everything! Best hotel.

Plussat: The service was phenomenal. Comfy bed.