Miami Beach hotellit lähellä Miami Beach Botanical Garden

Miinukset: The bed was ridiculously soft. It was MISERABLE. Back still hurting three days later

Plussat: Location, layout

Miinukset: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done

Plussat: Great location in south beach

Miinukset: Very over priced for what you received The staff was not accommodating to our needs

Plussat: The view from the room

Miinukset: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk

Plussat: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.

Plussat: Location

Miinukset: Under construction; noisy

Plussat: It's a nice hotel, nice location, clean, nice staff, nice beachfront

Miinukset: We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend​ the morning there but could not resist the music of the hotel and the personal music of some guests.

Plussat: I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service

Plussat: Location, service, hotel amenities

Plussat: I had a very pleasant stay, the staff was amazing.

Miinukset: Nothing

Plussat: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss

Miinukset: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating

Plussat: Location, beach access, general atmosphere were all great

Miinukset: Only negative was the Rec Room. That needs to be improved, but otherwise, the Loews Miami was fantastic

Plussat: Great staff! Wonderful food and beverage. Loved the service on the beach.

Plussat: It was quiet & tranquil. Enjoyed watching the few wedding ceremonies. Hotel staff cordial & efficient. Breakfast by the pool was enjoyable. Size of hotel just right cozy & understated rooms were comfortable we had small size rooms when we arrived & when we requested larger rooms they accommodated us. Would recommended to our friends.

Miinukset: Cannot recall that there was anything we did not like about the service or the hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: Really clean and well located

Miinukset: The night was windy and something on the roof or the building was flapping waking us up at night. After mentioning it to the front desk, we were just told: we will send somebody looking at it. I would have expect a discount to compensate as the hotel is a high end hotel. Really disappointed.

Plussat: My stay at the Palms Resort felt like being in paradise! All services and facilities were exceptional.

Miinukset: The check in [front desk] staff was not the friendliest. The staff person told me that my reservations were made by HotelBeds and that the room preference was not guaranteed when reservations were made through 3rd party sites. I asked to speak with a manager and was told that the person was on a short break. The manager never spoke to me, however I was given the double room per the reservation.

Plussat: Nice place with excellent happy hour.

Miinukset: Front desk service was very poor, I was kept waiting at time of my check-out while the front desk manager( never acknowledging my presence) was talking to a couple at great length about the best restaurants in town and other possible points of interest, all the while the concierge sitting at her desk directly behind us had nothing to do, finally after about ten minutes another front desk manager came out to assist me. I also did not like the $19 " hotel fee" for pool towels I did not ask for or use! When I politely asked to have the charge removed I was gruffly told "No". All the above left a bad taste in my mouth as I departed on what otherwise was an overall positive experience.

Plussat: Close to the beach and spa is nice. The rooms are cramped but nicely furnished.

Miinukset: I am an experienced business and leisure traveler. I've stayed at over 250 hotels all over the world and I have never experienced such poor customer service from the front lobby employees. They seemed to purposely not want to accommodate any request. I would never want to stay here again even though I liked other aspects of the hotel.

Plussat: We loved the stay here. the staff was amazing

Plussat: Room's view was gorgeous. Tiki bar and pool were hopping and service was attentive.

Miinukset: Beds were fulls and not queens so me, my wife and daughter were cramped. We were told facilities and services were 24 hours but pool area was a dark ghost town after 9 pm while neighboring hotels were jumping. $37 a day for parking was very high.

Plussat: I adored the pool and beach area.... Just spectacular! Very relaxing! The rooms were nice. However, the first room they put us in smelled of mildew. Then they said they didn't have any other rooms to move is to. When I started freaking out, they found us a new room that was much better. Everything else was amazing! Great spa! Overall I would stay again!

Plussat: The hotel was beautiful. The grounds lovely and the complimentary chair massage a plus.

Miinukset: I didn't like the 19 dollar daily fee tacked on to your bill.

Miinukset: I was brought up that if you can't say anything nice, don't say anything at all. I will not ever stay here again.

Plussat: Great pool, great service, classy crowd

Plussat: The location is terrific, the outside pool and pool dj is awesome. Plus the lobby is aesthetically pleasing.

Miinukset: The rooms are terribly small and all white. Not in a cool way, but in a "one flew over the coo-coo's nest way". VERY LAME for 2014. They need to renovate this property asap. Also, nothing inside the room is clean. The little throw rug in the room had debris and old un-vacuumed crumbs all over. Very nasty.

Plussat: The Delano was a beautiful hotel with an awesome pool and atmosphere. The staff was friendly and overall really cool. Great for a one time indulgence.

Miinukset: The rooms were a bit small and our floor was sandy upon arrival. The all white decor was ok, but really let you know if something wasn't clean, and unfortunately many things on our bed had stains. As for the prices, they were absurd. There wasn't a single thing that was complimentary here. 30 dollars for wifi for two days, overpriced cocktails, food and drink and the biggest offense of all was the fact that you had to pay more than starbucks prices for coffee in the morning. Seriously not ok for the price you pay for just staying there. Lastly, the sushi bar was just awful, 3 pieces in and we closed our check.

Plussat: Cleanliness and comfort.

Miinukset: Pool area wasn't welcoming. Snobby attitudes.

Plussat: The location, the pool and some of the staff are great. The rooms are also fairly comfortable even though they are well outdated.

Miinukset: This place is the most absurdly expensive place even by south beach standards. It is really pathetic what they charge for food and drinks. If it wasn't for the scenic pool no one would stay here. During our stay the beach club had a pimp soliciting business very loudly on multiple days whom the hotel refused to kick out despite multiple parties complaint. The Delano is a magnet for sketchy characters. The place is surviving off of its reputation and pool alone. Go here if you don't mind being gouged and enjoy the occasional strung out pimp at the beach, but if you're looking for a modern luxury hotel, this isn't it.

Plussat: Staff were excellent. Great customer service. Very friendly.

Miinukset: Food prices were a bit high.

Plussat: This hotel has the most friendly staff who always welcome you back. Best pool, pool bar and DJ experience. The sushi restaurant in the lobby is outstanding. My all white decorated room faced the ocean and had spectacular view of beach. Highly recommend this property.

Miinukset: The gym could be upgrade and/ or located in a different part of hotel (it feels like being in the dungeon of the hotel). The cable sometimes goes in and out.

Plussat: Location was good as it's close to everything South Beach has to offer but that's about it.

Miinukset: The hotel rooms are extremely small and cramped and they tried too hard to make it look trendy and there is no full wall or glass between the room and the bathroom so not only can you see the person in the bathroom using the toilet but you can also hear every air biscuit they let out, every wipe and smell it. I mean cmon, first you have tiny rooms that I would expect in a 3 star hotel in NYC but how can you put people in those tiny rooms and leave a completely open bathroom with no walls or privacy... smh. The service was also rough, I think the girl who checked us in said her computer crashed 4 times and we had to spend about 25 minutes checking in which should have taken about 5 minutes. The checking stations had older laptops, they got this whole hotel completely wrong and I would never go back.

Plussat: Great location Very convenient Quiet Great staff

Miinukset: The coffee maker wasn't convenient to an electric outlet

Plussat: Location, cleanliness, interior design, customer service and price.

Miinukset: Staff at check in didn't explain things about any features, what was included, or about charges to card

Plussat: Location

Miinukset: Room, service, elevator was broken

Plussat: - staff super nice, flexible and make you feel at home - location is fantastic - beach (even though they charge u $19 for an umbrella, but chairs are included) - bed is pretty good

Miinukset: - price too high - very very small rooms - pillows didn't have cover under the sheets and the pillow was yellow and smelled terrible -- but for the second I tried it felt amazing! - room was pretty clean, not spotless clean (some hairs on the shower)

Plussat: The hotel is located right on the beach with an amazing swimming pool too. Because it has just been refurbished everything was NEW. With in a short walk to Lincoln for fabulous shopping and food.

Miinukset: Parking was $60 per 24 hours.You can park and the Miami garage across the street for $35. We have a strange smell in our room at times.

Plussat: Completely disorganized. Awful service. Food and pool servers are COMPLETELY oblivious to anything. Fish sandwhich had maybe less than an ounce of fish for $25. Pool servers looking to gouge you charging for water, & upselling over priced cocktails. You're lucky if the food ever comes. Room was Nice and clean however. They wouldn't let me check in till 4pm despite me being there at 10AM and asking for early check in. Then, they locked me out at 12noon sharp and refused any sort of leeway at all. Avoid!

Miinukset: Completely apathetic staff, disorganized and chaotic dining area. No one really in charge. Despite multiple attempts to speak to the manager, the mgr never came. I'd rather burn my money or throw it away than give it to an establishment such as this.

Miinukset: The view that not infront the ocean is so bad. Two windows to the bildung next to.

Plussat: We were fortunate enough to have a pool/ocean view room with a balcony. The view was gorgeous, especially in the mornings as the sun moved up. The room was small but well laid out so that it didn't feel small at all. The bathroom was well designed and appointed as was the closet. The staff was extremely friendly and although the service was somewhat continental.. we were on holiday and didn't mind things taking a bit more time. The facility has beach access behind the pool so, you're never far from the water and sand. We are actually from Miami and were looking to get a change of venue for Thanksgiving and this was ideal.

Miinukset: Nothing really.. I suppose that it would have been nice to have in room coffee, but that's a WPP.

Miinukset: The walls are pretty thin and noise can be an issue.