Miami Beach hotellit lähellä Lincoln Road

Miinukset: The bed was ridiculously soft. It was MISERABLE. Back still hurting three days later

Plussat: Location, layout

Miinukset: Drilling & hammers right by my room at 7a. I can understand 10a. For those from Ca this means it started at 4a Partying, LOUD rap music , yelling from balcony on my floor. I complained and NOTHING was done

Plussat: Great location in south beach

Miinukset: Very over priced for what you received The staff was not accommodating to our needs

Plussat: The view from the room

Miinukset: The Roach that was crawling around the room. Took forever for housekeeping to respond to compliant I had to call the Loews 1-800 number to get service after calling front desk

Plussat: Pool area was beautiful, and open 24 hours! Love how the hotel was right next to the beach. Staff was very helpful and friendly.

Miinukset: Price of food and drinks at the pool / beach was expensive, but it was what I expected when booking the hotel. Beach chairs were included in the resort fee, which was nice, but the fee didn't include a beach umbrella with the chairs...the umbrella was an extra $25 for the day (and we absolutely needed the umbrella because it was so hot outside).

Plussat: Great location, friendly and helpful staff, spacious and clean room, very nice facilities (indoors and outdoors), renovation of reception area a major improvement.

Plussat: Location

Miinukset: Under construction; noisy

Plussat: It's a nice hotel, nice location, clean, nice staff, nice beachfront

Miinukset: We stayed there for a week and we didn't like: - Noisy, music everywhere, very loud, not smooth nor relaxing - noisy guests that staff did not stop, in my case, people came to the lounge with their own speakers - noisy rooms, better get out early, before 9 am or housekeepers will let you know you are lazy - fees for everything, it's ok to pay for additionals, but resort fee is not worth it (and it's a hidden cost), valet excessive, fees for receiving packages is expensive. I would recommend to bundle better tariffs and consider flat fees or caped fees for those who stay several days. After the second day, we ended trying to avoid every reason to stay in the hotel during the day. In particular, we avoided the pool, only one time tried to spend​ the morning there but could not resist the music of the hotel and the personal music of some guests.

Plussat: I loved the hotel was right by the beach The amenities including the spa, banana boat, beach chairs and excellent customer service

Plussat: Location, service, hotel amenities

Plussat: I had a very pleasant stay, the staff was amazing.

Miinukset: Nothing

Plussat: The hotel was beautiful ocean front view balcony view.. Very close to ocean drive an Lincoln mall rd. We really didn't need a car.. O yeah right on the Beach.. They have beautiful outside water plaza where I got on my need an she said yesss

Miinukset: ATTN we were notified before our stay way before our stay there would be construction but how would I know I'd get the room right next to all the banging and beating

Plussat: Great location, architecture, and a clean room. The beach out back was beautiful and servers at the bar out back were great.

Miinukset: There was a party there that didn't stop until 1am. Carpet wasn't laid correctly and had many humps to trip you up sometimes. Bed was on a wooden box frame with sharp corners that stuck out far enough to leave a few marks on your shins.

Plussat: Food, room, location, beach, pool...all were excellent.

Plussat: The location, easy to get to the beach

Miinukset: One of the pools were being reconstructed, but there wasn't a notice about it anywhere on the site. Should've gave guest a discount. Very disappointed

Plussat: Nothing

Miinukset: Air broke 2 nights terrible service terrible crowd and the TV was broken my whole stay. Everyday is have to complain about it and nothing was done. When I asked for at least a night or 2 free because of the inconvenience I was denied

Plussat: I loved the exceptional customer service, Natalya was amazing. Customer service makes or breaks a vacation and the national definitely made it.

Miinukset: Didn't like that our room was on the stairway but it worked out because we had loud music and we didn't disturb the neighbors.

Plussat: It's nice to be in the middle of everything yet there is not a scene at this boutique hotel. Rather it is mellow and elegant.

Miinukset: No ice machine and restrictions from bringing on outside food and drink

Plussat: We had a great stay till the end when they overcharged my card and a week later they are still holding the money.

Miinukset: Jessica the Reservations Manager is rude and unprofessional. Very pricey and on top of that they hold over $400 you never spent on your card..RIDICULOUS!

Plussat: Amazing infinity pool. Hotel is on the Beautiful beach with two chairs and towels included per room.

Miinukset: Hard to sleep due to people partying. Good part the hotel doesn't tolerate . Security is ready to help.

Plussat: Staff was incredibly friendly and accommodating. Awesome location. Very clean and great decor.

Plussat: It was incredible. The hotel is beautiful with an amazing pool and beach. The staff is friendly and provide wonderful service. I would stay again at the National without a doubt.

Plussat: We loved the pool and beach access at the hotel. The outside staff was amazing and super helpful. The $19 a day charge for pool/beach service was WELL worth the money spent.

Miinukset: The first 2 rooms they tried to put us in were IN the stairwell. We read reviews that the hotel will put people in those rooms. It was VERY frustrating but they did end up moving us to a normal room on the 3rd trip down to the front desk.

Plussat: I enjoyed the professional attitude and behavior of the staff.

Miinukset: Everything was perfect.

Plussat: Nice hotel and good design

Miinukset: When I arrived they only had 1 bed in my room. I had called weeks beforehand to make sure this was not going to happen. I even paid an upgrade fee to get a room with 2 beds since I was on a business trip with a colleague. When they said they only had one bed, they said it was my fault because I used a third party site to book. The hospitality was very poor. They didn't' even make the arrangements to get us a cot.

Plussat: The hotel has superb location, cool architecture, excellent restaurant. Rooftop pool is so perfect if you, for some reason cannot make it to the beach. Haveto mention the staff that at all times where so attentive and friendly. Will easily consider this establishement for my next stay in Miami Beach.

Miinukset: First floor rooms are slightly disturbed by the nearby lounge room, having live music in the evenings. Ask for rooms on second floor and above or ask for earplugs if you are in bed early.

Plussat: The bed mattress was so, so very soft & it just hugged you night

Miinukset: All of the ghost/hidden fees that I was hit with before I checked out & that what asked for in room size bed wasn't there.

Plussat: Bed was very comfortable, location was great

Miinukset: Concierge and staff did not have great communication skills. Booked a tour through concierge, told to wait one place at a specific time for a red bus. All buses are red. No name given to us for the tour company. Ended up getting a concierge bus all to take us one block which we could have walked! A total waste of an hour!

Plussat: Contemporary style and comfort.

Miinukset: See through bathroom door.

Plussat: The place is in a extraordinary location, is very clean and the staff is awesome

Miinukset: The doors are so noisy you can listen when the people or the staff cleaning the rooms are around ,the bathroom is a mess with the water all over the floor if you need an umbrella in the beach you need to pay extra you only receive a seat and a towel

Plussat: I've stayed at almost every high end hotel in South Beach and the Gale/Kaskades has been by far the best experience. The property, amenities, and most importantly the staff was always helpful and a pleasure to interact with. We will definitely be back soon!

Miinukset: I have read the reviews below and wanted to provide insight: yes there is a nightclub on premise, so you do hear some bass around 11:30pm-3am on Saturdays. But you've gotta take into consideration, you're in South Beach, it's a loud vibrant city. You have some music/noise every where on the strip.

Plussat: Clean and well located

Miinukset: This hotel wants to be big but falls flat on so many points. For one is loud come night they place a night club on premises with out insulating sound proof , results you can't sleep. They play it big but fall flat in making you feel like your in a lux hotel.

Plussat: We stayed in The Kaskades building at The Gale. Kaskades is a separate building from The Gale, but has all the amenities and then some. The bard was unbelievably comfortable, probably the most comfortable hotel bed I've ever slept in. The hotel is in the northern part of South Beach and is within walking distance of Lincoln St. shopping, the beach, and tons of restaurants. Also, Dolce, the restaurant in The Gale has great service and food.

Miinukset: The only problem we had was a small communication issue with the staff. When we first arrived, after check-in, we were told our room was on the third floor, but the front desk attendant forgot to tell us that our room was in a separate building. Again, not Abigail deal just slightly irritating to pull your luggage around the hotel, only to find out you are in the wrong building. Secondly, we asked for extra coffee cups for the Nespresso machine in our room and we were told twice that housekeeping would bring some more up, but they never did. Nonetheless, we had a great stay and will definitely come back.

Plussat: The decoration at Gale Hotel is probably one of the most interesting things about it. The fact that it has all kinds of pictures of Miami Beach in the 1900's is really amazing. Also, the service and accommodations are just one of the best I have ever seen for the size and type of hotel it is.

Plussat: The location was perfect, the staff was attentive and the rooms were high tech, modern and comfortable.

Plussat: Loved ALMOST everything about this hotel....GORGEOUS desig- modern yet comfortable (I would like to hire their designer for my entire home), staff (was treated like a king at breakfast on the patio), ambience, location, restaurant, rooftop pool (jaw dropper). Even the music playing in the elevator was "choice"!

Miinukset: The only slight disappointment was the room itself. It was severely lacking in furniture and closet space. It was surprisingly sparse. Zero counter space on which to put anything. There was definitely room for a small dresser and a few chairs. Hopefully someone will read this because I'm 100 % certain I'm not the only guest that has felt this way. (The marble bathroom, however, was beautiful with a seductive shower that lured me in for at least 20 minutes! Sorry green people!)

Plussat: The service provided by the staff was great, they were very nice, helpful, friendly and polite. the location of the hotel was also very good.

Miinukset: out of the 4 days that I was at the hotel w/my daughter we only asked once for the room to be cleaned and the both bed sheets were not changed and no toiletries were added. if the hotel management can work w/ the proper staff to get this matter resolved then i would not found anything to complaint about.

Plussat: Had amentities such as a nice pool, beach umbrellas and chairs were free to rent, and if you forgot something, they're quick to accommodate you.

Miinukset: I was at a conference and didn't check out on time. The concierge Claudio from the beginning spoke to me almost yelling in an absolutely disrespectful tone "como se me ocurria salir a esta hora 3pm"This essentially translates to "What are you thinking checking out at this time?"When I told him I did not know that checkout was at 11am he simply freaked out and answered"This information was in the paper you signed when you checked in Don't you know how to read? Because I always read what I sign I don't know if you do but I do read what I sign!"I was simply baffled with his behavior. Then he printed out my receipt .I then reviewed my credit card number. I don't know what went through this Claudio guy's mind but he freaked out and started to yell at me again "but what are you doing?The charge is already done!You are going to give me your Credit Card again and I don't need it cause the charge is already done!"I asked him what his problem was?At that point I just wanted to get out of that crazy hotel as fast as possible and as soon as I turned my head I heard this Claudio guy saying to the woman that was by his side and witnessed everything "This #@$ is crazy!"This behavior is inexcusable! Customers like me pay the salary of bullies like this Claudio guy.People like this shouldn't be working in the service or hospitality industry.Sadly I must leave a terrible review,Prior to this checkout debacle I received exceptional respectful and kind attention from all the other staff.

Plussat: Beautiful art deco hotel. Awesome pool, pool deck and access to the beach. Great for lap swimming and hanging out. Staff was helpful, really friendly, courteous and prompt. Close to great restaurants and clubs. Dulce, across the street in the Gale has excellent Italian food.

Miinukset: Rooms and systems in serious need of updating. Although clean, rooms are fairly small and attention to detail was not great. Worst was the clanging pipes all night long. We had to turn on the fan to overcome the constant banging. We thought it was the elevator but other guests had the same problem. AC barely functioned on last night. The TV had so much static we could not use it and screen res was terrible.

Plussat: Nice "Old Miami" feel to it, pool area was nice with all the tropical palms surrounding It . Good coffee shop and pastries

Miinukset: Out door bars should have some mounted fans for customers also not just the bartenders, felt outdoor lounges also could have been nicer with some color to them , white is boring, , a few small shelves in bathrooms would be nice to place your toiletries !! We stayed here and walked to the SLS a block south and sat at their bar everyday was a cool vibe, but I would stay here again !! We did order 2 glasses of wine in the Martini bar area asked for a glass of water also when we order but didn't get it, asked again but same bartender again forgot ??? Either has short term memory loss or just didn't want to do it??we even tipped addition to what is added

Plussat: Beautiful pool, lobby, bar and restaurant. Perfectly decent, if slightly outdated, rooms. A very nice place to spend a weekend.

Miinukset: Lots of fees and very expensive valet parking only, but I think that's true of all hotels in the area. Their website could be a little more informative.

Plussat: Location is great. Short walk to beach and Raleigh has beach chairs towels there as part of resort fee. Pool is big - lounge chairs in pool which are cool. Good food in restaurant - a little expensive but worth it. Empanadas were excellent. Get breakfast at Rosetta Bakery which is close by instead of expensive breakfast at hotel.

Miinukset: Had to pay $19 for umbrella at beach. Asked for early check-in. Arrived at 1:30 and had to wait until after 3 for room.

Plussat: The hotel was close to the beach and had a cool pool area.

Miinukset: We took their last reservation of the night at their nice restaurant and despite spending $150-200 on a bottle of wine and steaks, we were told to hurry up and order as soon as we got there because "the kitchen was closing". It wasn't very classy. Our statement at checkout also had some BS extra charges we had to dispute. More hassle than it was worth except for the nice location.

Plussat: I loved the pool! The restaurant was also great the food was yummy and the service was great. I also liked the concierge he was really helpful. The staff in general were really friendly and helpful.

Miinukset: The Art Deco feel threw me off a bit as I'm used to staying in hotels that are a bit more modern. I wished that the room had a little fridge to put my refreshments like they typically do at other hotels.

Plussat: Nothing

Miinukset: Unfriendly staff Small rooms Not worth it for the price

Plussat: rooms, pool, service

Plussat: I have been staying at The Raleigh for years as it had always lived up to its self proclaimed title of the "grand dame" of south beach. Sadly if current management continues in the direction witnessed during my stay over the 4th, The Raleigh as we knew it is gone. Before this last nightare of a stay I would have described The Raleigh as romantic, beach/waterfront, boutique but now I would describe it as having poor service, poor management, poor cleanliness. The interesting part was that everyone working there knew it was awful, it seemed the upper level management/decision makers for the property were off site for the weekend or perhaps hiding as it was that bad.

Miinukset: The Raleigh gave a promoter license to utilize the grounds for a two day fourth of July party however did not alert any guests of it. Had we and every other guest we encountered during our stay had known we would have booked elsewhere. It was a nightmare, there was no service for hotel guests, the pool was crammed and dirty/disgusting. There was a DJ with brain rattling base music blasting from morning to night.

Plussat: The Raleigh captures the romantic appeal of a classic Miami beach-front hotel, with a welcoming lobby, luxurious pool and friendly staff.

Miinukset: However, the guest rooms are tiny and cramped, with claustrophobic bathrooms (and ants in the sink drain) and no fridge or coffee maker. Also, the cost for valet parking ($39/night + tax) was exorbitant, but at least they didn't tack on a separate resort fee to our bill.

Plussat: Perfect location, beautiful pool.

Miinukset: No internet. Very hard mattress.