Miami Beach hotellit lähellä Bayshore Municipal Golf Course

Plussat: The quality of the amenities and the friendliness of the staff

Miinukset: No.

Plussat: Facilities

Miinukset: Bathrooms a little impractical with only one sink and shower splashed water everywhere. But most annoying was the delay in elevator service- hotel was just very crowded

Plussat: the room, facilities, Soul Cycle, exquisite pools

Plussat: Absolutely gorgeous hotel inside and out. Spectacular room. The staff were very friendly and down to earth.

Plussat: Grate Relax & full service

Miinukset: None

Plussat: This is the only place we'll stay when we go to South Beach. Service is always impeccable! Staff goes above and beyond. Gaby took wonderful care of us on this trip. Accommodations are beautiful.

Miinukset: Nothing

Plussat: Beach was lovely, Concierge staff assigned was great.

Miinukset: Unbelievable noise until 4am from poolside club. Cleaning of room was mediocre. Pool very crowded during day.

Plussat: It was quiet & tranquil. Enjoyed watching the few wedding ceremonies. Hotel staff cordial & efficient. Breakfast by the pool was enjoyable. Size of hotel just right cozy & understated rooms were comfortable we had small size rooms when we arrived & when we requested larger rooms they accommodated us. Would recommended to our friends.

Miinukset: Cannot recall that there was anything we did not like about the service or the hotel.

Plussat: Everything

Miinukset: Nothing

Plussat: Really clean and well located

Miinukset: The night was windy and something on the roof or the building was flapping waking us up at night. After mentioning it to the front desk, we were just told: we will send somebody looking at it. I would have expect a discount to compensate as the hotel is a high end hotel. Really disappointed.

Plussat: My stay at the Palms Resort felt like being in paradise! All services and facilities were exceptional.

Miinukset: The check in [front desk] staff was not the friendliest. The staff person told me that my reservations were made by HotelBeds and that the room preference was not guaranteed when reservations were made through 3rd party sites. I asked to speak with a manager and was told that the person was on a short break. The manager never spoke to me, however I was given the double room per the reservation.

Plussat: Nice place with excellent happy hour.

Miinukset: Front desk service was very poor, I was kept waiting at time of my check-out while the front desk manager( never acknowledging my presence) was talking to a couple at great length about the best restaurants in town and other possible points of interest, all the while the concierge sitting at her desk directly behind us had nothing to do, finally after about ten minutes another front desk manager came out to assist me. I also did not like the $19 " hotel fee" for pool towels I did not ask for or use! When I politely asked to have the charge removed I was gruffly told "No". All the above left a bad taste in my mouth as I departed on what otherwise was an overall positive experience.

Plussat: Close to the beach and spa is nice. The rooms are cramped but nicely furnished.

Miinukset: I am an experienced business and leisure traveler. I've stayed at over 250 hotels all over the world and I have never experienced such poor customer service from the front lobby employees. They seemed to purposely not want to accommodate any request. I would never want to stay here again even though I liked other aspects of the hotel.

Plussat: We loved the stay here. the staff was amazing

Plussat: Room's view was gorgeous. Tiki bar and pool were hopping and service was attentive.

Miinukset: Beds were fulls and not queens so me, my wife and daughter were cramped. We were told facilities and services were 24 hours but pool area was a dark ghost town after 9 pm while neighboring hotels were jumping. $37 a day for parking was very high.

Plussat: I adored the pool and beach area.... Just spectacular! Very relaxing! The rooms were nice. However, the first room they put us in smelled of mildew. Then they said they didn't have any other rooms to move is to. When I started freaking out, they found us a new room that was much better. Everything else was amazing! Great spa! Overall I would stay again!

Plussat: The hotel was beautiful. The grounds lovely and the complimentary chair massage a plus.

Miinukset: I didn't like the 19 dollar daily fee tacked on to your bill.

Plussat: Older hotel has been nicely renovated.

Miinukset: Staff inattentive, service poor. Called for the car from valet, requesting to be notified when it was available. After waiting nearly an hour, went to front desk and discovered the car had been waiting for 20 minutes. Specifically asked at check-in if resort charge would be added to bill, and was told no, it was included in pre-paid reservation. In spite of this assurance, chage was added at check out. Front desk can not provide itemized charges on folio at check out, only give a total charge. Food in restaurant was OK, but service poor. Waited 10 minutes for coffee on Saturday morning, and were told our server was "in the bathroom". WAY more information than I needed. Used glasses in room were not replaced during our stay. Ovewrall, VERY dissapointing.

Plussat: A friend and I came to Hotel Croydon for an extended girls weekend and to run the Miami Half Marathon. It was such a great experience! The staff is friendly, the rooms are gorgeous, and the beach access is so convenient. We booked through Kayak which saved us some money - it was such a great value. I highly recommend this hotel for couples, friends, and families. One thing to take note of... the hotel shuttle came to the airport to pick us up on the hour. This is an automatic thing - they come every hour on the hour. However, when you're using the shuttle to come back to airport you MUST schedule first with the front desk. We found out the hard way that it wasn't an automatic pick up and had to jump in a cab very quickly.

Plussat: Very friendly staff, licate one block away from a beatiful beach

Miinukset: Valet parking fee 36 dollars

Plussat: I like it when I received my car after 50 minutes so that I could get to my meeting. I liked it when I left the unapologetic staff who just shrugged when I wonder why my car hadn't arrived after I had properly followed their recommendation that I call 25 minutes early to get my car...it took 50. I liked it when I left the counter at check out after explaining that my linen STUNK of BLEACH .

Miinukset: I COULD BARELY SLEEP THE STENCH OF BLEACH ON ALL OF THE LINEN WAS SO STRONG. I FOLLOWED THE RECOMMENDED PROCEDURE OF CALLING 25 MINUTES EARLY TO GET MY CAR AT CHECK OUT. IT TOOK 50 TO ARRIVE AND I ALMOST MISSED MY MEETING. THE ROOM WAS SMALL, OVER PRICED NO VANITY NOT EVEN A LUGGAGE RACK AND THOSE IRRITATING WIRE HANGGERS YOU CAN REMOVE WHEN YOU ARE TRYING TO HANG CLOTHES, IN THIS CASE WHILE WEDGED IN THE CORNER OF THIS TINY $500 ROOM. THE LOCATION WAS PROPOSED AS NORMALLY COSTING $1000 PER NIGHT. I ONLY CHOSE IT BECAUSE OF PROXIMITY TO A MEETING. THE LOBBY WAS EQYAL TO A POOR QUALITY HIGHWAY MOTEL.

Plussat: Everything

Miinukset: valet $36

Plussat: I liked everything about this place. It's very clean, the location is just across the road from the beach and the staff were all very nice.

Plussat: The customer service was great and very comfortable beds

Miinukset: Just a lil out the way from south beach had to take a lot of car services

Plussat: My wife and I were able to celebrate our anniversary in warm sunny Miami. I booked the hotel on Kayak.com due to the good reviews and value. We were not disappointed. The room was very clean and decorated so well. The accommodations were outstanding. The Tavern restaurant was amazing, we ate there twice. The staff goes above and beyond to make you feel welcome. I'd reccomend this place to anyone wanting a great experience with close proximity to the beach.

Miinukset: The thermostat didn't seem to work. We finally figured out that we had to continuously turn on the fan to cool the room because it was set to 80. maybe it's a Miami thing to have warm rooms but we're from Ohio where we keep our summer thermostat around 65.

Plussat: Location

Miinukset: Service

Plussat: I liked the hotel in every aspect. I will definitely come again...

Miinukset: Valet parking...a bit too expensive and longish wait....

Plussat: The staff is amazing and was really helpful.

Plussat: Overall positive experience with quality of the rooms, restaurant, housekeeping and staff attitudes

Miinukset: Front desk definitively provided erroneous information regarding the shuttle to the airport forcing us to pay for transportation that was supposed to be included; staff seemed to have different awareness of hotel policies leading us to believe training is inadequate

Miinukset: Parking is $55 per night. That is absurd.

Plussat: Excellent staff + good value + good beach access + great location

Miinukset: Thin walls (could easily hear people next door) + hard bed

Plussat: Very cute boutique hotel. The staff was so friendly, they really made you feel welcome. Rooms were clean, we had complimentary glass of champagne when we checked it.

Miinukset: Sink wasn't in the bathroom, it was on the outside. Not a big deal however.

Plussat: access to Faena beach. adorable rooftop terrace and clean beautiful room

Plussat: Casa Claridge, like I stated in my title is practically a home away from home, except of course with the Beach being a block away. The amenities, staff and location are all top-notch. We needed an iron and ironing board as well as a crib for our infant daughter and at the drop of a dime, it was hauled up to our room. When you check-in, the complimentary champagne is a classy touch! Would definitely recommend. Cheers!!

Miinukset: We would've like to have windows in the room, that Actually open and closed. Especially in the bathroom

Plussat: The ambience

Miinukset: The noise! It was really noisy - needs new windows. It felt like all the outside noise was right in the room with me.

Plussat: Michael, from the staff was excellent and attentive, and personable. All staff was very nice and welcoming but Michael, went above and beyond in the morning for us! Very cute hotel, rooms were clean, decor was beautiful loved inside and outside of hotel. Rooms were very spacious for two friends!

Miinukset: No pool, but did provide towels and beach chairs, and because I arrived late at night we didn't get our complimentary drinks upon arrival.

Plussat: This was a great, cute hotel in Miami Beach. My room had a king size bed with an ocean view. It's only across the street from the beach. Beautiful hotel. Very lovely staff!

Miinukset: The elevator was slow and unair conditioned.

Plussat: I was accommodated in every way. The staff was very friendly especially (Adrian) hope I spelled his name right. He was very attentive and a great bonus to the stay

Miinukset: I didn't like that fact that you aren't allowed to use the fridge for personal items and we were locked out of our room before checkout

Plussat: Gorgeous, boutique hotel with excellent service! Short walk to the beach. Amazing roof top for watching the sun rise. Truly the most beautiful hotel we've ever been to. It felt like we were guests in someone's beautiful home away from the loud, touristy South Beach. They took excellent care of us!! I will recommend Casa Faena a thousand times.

Miinukset: It wasn't a problem when we stayed, but you could hear the other guests walking above our room.

Plussat: They put me in a horrible hotel gale south beach How do you move someone that paid in full I have never heard of such a thing

Miinukset: I am sure they never looked at the hotel they put me at

Plussat: The beach access and chairs/umbrella provided was a fantastic amenity. We were very comfortable and not overcrowded. The hotel was lovely and tastefully decorated, and we were comfortable in our room.

Miinukset: The reception desk system is a mess. There is only room for one person at the desk, so we had to wait for nearly 30 minutes to check in. Checkout was the same. During checkin, there was no useful information given, like how the beach access worked, when checkout was, or other amenities of the hotel. We discovered the roof deck on our own. This was the most serious of what we considered to be operational problems - it was clear that some systems had not been thoughtfully considered. Why put hand towels in the toilet/shower area, and bath towels by the sink? Was the red tassel on the door to indicate DND? How would a guest know that? The hotel seems to be sorting out some hiccups. The restaurant is also a problem. There are no prices listed on the menu, and the bar selection is limited. Lunch for two, only two entrees and two mixed drinks, was over $100. The burger was more than $25, which is laughable. Had we known the price point, we would never had chosen to eat there and felt duped and unsatisfied by the experience. The restaurant is not a stand-alone destination and the prices should reflect that.