Philadelphia hotellit lähellä Mutter Museum

Plussat: Great location, pretty renovated rooms.

Miinukset: Had a problem with the shower drain that wasn't attended to promptly. Expected a lot more from a luxury hotel. They did take 50% off the room charge after the fact, but at that point our stay was over and not as relaxing as we had hoped.

Plussat: Room were clean, very nice

Miinukset: Paid for a park view and got switched to another room when I arrived and price stayed the same and the person tried to con me by saying he has an even better room like i was not gonna notice.. I believe he gave my room to the guy just ahead of me that didn’t have a reservation cause he said we got you a park view and the guy was thanking him non stop saying you really did me a favor And on top of charging me for park view but not getting it I got billed twice for the same room, took 3 days for $900 to be available in my account

Plussat: Location! Staff!

Miinukset: Nothing!

Plussat: We walk it it smells so wonderful in there it's a special smell I've never smelled anywhere else it's their signature scent they call it it makes you immediately feel relaxed and in a great mood the rooms are always spotless and comfortable I always get the best night sleep there and everybody you come in contact that works with the hotel is gracious Pleasant and can't do enough for you I've never experienced this type of service anywhere else I have stayed at The Rittenhouse Hotel many many times too many to count and it has never done anything but meet my highest expectations I wish I was there now

Plussat: The staff was very attentive and professional

Miinukset: Nothing

Plussat: Beautiful spa and facilities

Miinukset: The restaurant closes too early.

Plussat: The beds are ridiculously comfortable.

Miinukset: I had to leave

Plussat: Room with room and dining nook exceptional! My wife was not feeling well for part of the trip, so we got exceptional take out food (French, seafood)at Parc& Devon on the square

Miinukset: Nothing, exceptional from welcoming on to the end, as we celebrating my 73rd birthday. Stay in Rittenhouse Square-the best of Philly (food,shops,bookstores)within easy walk

Plussat: One of the best locations in Philly, very close to excellent restaurants and stores. Hotel staff is friendly and always willing to help.

Miinukset: Business center is very small and the hotel does not have a good room for business meetings.

Plussat: Exceptional service that is sincere and not cloying. Staff is excellent, rooms are large and the bed is incredibly comfortable. My favorite hotel in Philadelphia. I wouldn't stay anywhere else. The spa is also spectacular. They are dog friendly yet you can't tell if dogs are really there. The rooms are solidly built and I am sensitive to dogs barking. No dogs barking here! The hallways and elevators are immaculate. This is just a wonderful hotel. The closest to European luxury with space.

Plussat: Everything was perfect!!!

Plussat: absolutely first class hotel, in every way

Miinukset: no

Plussat: The hotel rooms were luxurious and left no stone unturned as far as comfort and cleanliness. They thought of everything even as far as robes, slippers, newspapers, umbrella.

Plussat: the service was excellent with attention to detail.

Plussat: It was comfortable and quiet. The staff was well trained and gracious. It was well located for me.

Plussat: room and atmosphere were gorgeous. staff very professional.

Plussat: Very accommodating staff, large room, great location. Well appointed.

Miinukset: The air conditioner shuddered loudly each time it turned off.

Plussat: It's in a great downtown location, within walking distance to virtually everything, as well as close to various train stations. The staff is incredibly friendly, the hotel exceptionally clean and well designed.

Miinukset: The only minor complaint I have was the one entrance/exit revolving door which seemed to have motion sensors that didn't always work well.

Plussat: the room

Miinukset: parking situation stinks, location does not lend itself

Plussat: Nice room. Good location. Very, very modern inside.

Miinukset: We check in on a Saturday night around 6:00 PM. The hotel was not booked solid. As it was dark we really couldn't see outside but when we woke up in the morning we had the most awful view I have ever had in a hotel. They could have done better.

Plussat: Location

Miinukset: Their room refrigerator was filled with items to purchase, beer and nuts etc.., leaving us no room for personal drinks. No microwave in room. Also street leading to parking garage was blocked off.

Plussat: Overall cleanliness, staffs friendliness and safely.

Plussat: It’s bright and clean The room was small and I had to listen to doors slamming all night long

Miinukset: Needs to be sound proofed

Plussat: location and view

Plussat: I loved it will definitely recommend and return I loved everything the room staff unfortunately I didn't get to the pool but I plan to next stay

Miinukset: The having to pay for parking every night I think it should be a flat rate pretty expensive

Plussat: The Hotel has the service level of a 5 star hotel. Staff are extremely hospitable and welcoming. Enjoyed my stay.

Miinukset: There isn’t an option to get a room rate including breakfast.

Plussat: Clean,secure,close to convention center, comfortable

Miinukset: The need for reservations and the price point of the only restaurant

Plussat: Room service was amazing.

Miinukset: Nothing at all.

Plussat: Good location, clean. Room had everything you needed.

Miinukset: Night we stayed there were some rowdy guests on our floor. Pretty sure security was needed, but it went on awhile.

Plussat: It’s clean and quiet and I had a chance to rest no loud noise the staff is very nice here and Helpful

Miinukset: What I didn’t like that housekeeper came in my room on her own without permission think god I had clothes on

Plussat: Great place if you're an alumni of U Penn or visiting the campus. It's an an extensive of the school.

Miinukset: Felt like we were at a U Penn reunion

Plussat: Great Full Service Hotel!!!

Miinukset: Everything was Perfect!!!

Plussat: Housekeeping Ok but not 5-star. I had to request items that should've been left but weren't. Not a big deal. Overall, a great hotel in a superb location.

Miinukset: No

Plussat: I liked that I had the option to cancel my booking up until a few days before check in. Although I didn’t need to do that, it felt safe having that option. I was also able to pay directly at the facility. The location of the hotel is quite auspicious, at the heart of University City in Philly and within walking distance of Center City. It also has 2 entrances, one on Sansom street and another on Walnut street which I thought was a very practical when you had to go to different places. Staff are very open to feedback and will try to immediately fix any problem you are experiencing once you report it. I also loved that there’s coffee to go in the morning and a complimentary drink in the lobby every afternoon which you can pick up and go relax in the living room which is one of the coziest places in the hotel. The room was spacious and very pleasant.

Miinukset: On my first night there they gave me the last room available at the far end of the corridor next to the fire escape. It was eerie. The room was also very dusty which had me coughing and itching all night. In addition, the coffee machine was broken. However, when I reported all of that the next day, another room had freed up and I relocated there. It was great and I was satisfied. I did not particularly like the breakfast buffet. It was a long queue at the hot station and the tomatoes in my omelette tasted off. I also didn’t like that you had to ask the waiter to refill your coffee/drinks every time. It would have been easier if I could just walk to a coffee machine and fill my own cup. I generally thought breakfast was overpriced considering the food options being offered. And although there was a coffee machine in my room, the coffee brand used there tasted awful. One of my biggest problems with The Inn at Penn is that they charge you an extra $50 per night for incidentals which is supposed to be refundable within 48-72 hours after checking out. It has been a month since I checked out and I have not been refunded yet!

Plussat: The room was very clean However the water in the sink did not drain fast enough. I reported this at reception on checking out

Plussat: Excelent location

Miinukset: The minibar was absolutly empty

Plussat: Perfect location by college campus. Walking distance to many stores and restaurants and sports venues. 2 or 3 hour metered parking was available and free parking after 8 and on Sundays on some streets. Front desk staff were very nice and gave me king.

Miinukset: Parking was expensive.

Plussat: The service was excellent and the person helping us at check-in overheard us talking about toothpaste and offered us a tube without our needing to ask. That was a nice touch.

Miinukset: Everything was great with the hotel and there was nothing I would change.

Plussat: nice rooms. clean

Miinukset: expensive breakfast.

Plussat: Location, restaurant, friendly staff and decor.

Plussat: Staff was extremely friendly and helpful.

Plussat: Standard Hilton Comfort.

Miinukset: Lobby was in first floor. Each time had to take 2 separate lifts to reach the rooms or leave the rooms.

Plussat: Very nice location. Rooms well appointed and comfortable.

Miinukset: was hard to get any refreshments during the day , not even a drink

Plussat: Close to where I needed to go. Love the ambiance--academic.

Miinukset: No.

Plussat: location

Miinukset: the room was not clean, dust everywhere, seemed like it was quickly fixed up.

Plussat: It’s so nice and clean and comfortable beds. It’s location is perfect in walking distance to everything. Their service couldn’t be better. The breakfast there is amazing too.

Miinukset: Just wish the room had a fridge

Plussat: Sofitel staff was extremely attentive and they helped make my stay especially pleasant. The Concierge made perfect recommendations to restaurants (for both taste and ambiance) nearby that we could walk to, and their bell and valet staff were very helpful and always greeted us with a smile.

Plussat: Perfect location. Nice, professional staff. Clean, well equipped room.

Plussat: The location was great. Our room was big. The bed was very comfortable.

Plussat: Staff were extremely helpful, accommodating, and responsive.

Miinukset: Walls fairly thin and room a bit noisey

Plussat: Great concierge. Happy hour

Plussat: The hotel was very nice but I found a hidden camera in the bathroom and I felt my privacy was violated

Miinukset: The hidden camera in the bathroom really discouraged me returning

Plussat: Beautiful room with lots of fun details. HUGE bathroom, with both a stand-alone shower and tub -- felt very luxurious. Two different sitting areas. Very comfortable bed. But all that was just a bonus, because the staff was wonderful! Demetrius at the front desk was kind and accommodating, talking to me about how best to visit the Barnes Foundation, and they stored our luggage twice (before check-in and after check-out). Great weekend trip!

Miinukset: Nothing!

Plussat: The stay was beautiful. I couldn’t ask for a better hotel to stay in. Thank you for the professionalism of the staff.me and my family will be back.

Miinukset: Everything about it.

Plussat: Everything

Plussat: Service

Plussat: The bed was extremely comfortable. The bathroom's spacious and well appointed. The location is excellent.

Miinukset: There was a slight inattention to details for a hotel of this caliber. The closet and cabinet doors were misaligned and did not close flush. An empty glass sat on a counter by the elevator for more than a day. The only thing that could be called truly terrible about the stay was the staff at the hotel bar, Liberte.

Plussat: Absolutely comfortable, clean, excellent experience

Miinukset: Nothing to complaint about

Plussat: The hotel staff was very accomodating. When we needed an extra roll away they immediately brought it up to our room.

Miinukset: We wanted tthe bell captain to leave the roll away cart for us to take down and he had to stay with it.

Plussat: Great location for walking to main tourist spots or cheap cab fare. Room very comfortable. Bed exceptionally comfortable.

Miinukset: Price of wifi/internet. $9.50 per day. Extortionate.

Plussat: The staff were extremely courteous and helpful. The room was beautiful and spacious. Gym was well-appointed, with a nice range of up-to-date equipment...and it was available 24 hours, which was fantastic.

Miinukset: Bathroom while modern with a great layout had not been cleaned well.

Plussat: Everything about this hotel, especially the great location and convenience in Center City. Excellent for shopping.

Miinukset: No coffee machine in the room.

Plussat: Location

Miinukset: Room had to be switched since it was located next to service elevator.

Plussat: Great room. Great service

Miinukset: None

Plussat: Very nice hotel, wonderful rooms, great location, very good rate

Plussat: comfy bed, pleasant staff

Miinukset: no hot water in the room. they attempted to fix it but they didn't.

Plussat: the location was the highlight of this hotel. It was central to basically everything and right in the middle of the city.

Miinukset: There was nowhere to park other than a parking garage, which ended up adding an additional $100 to my stay.

Plussat: The location was perfect. The rooms were clean and comfortable and nicely appointed. Felt very relaxed.

Miinukset: It was disappointing that the lobby was under construction. And the parking is very expensive. I am not sure I could stay at this hotel again considering the price for parking.

Plussat: The bed was amazing

Miinukset: My stay was perfect and I would recommend to anyone

Plussat: The staff was very friendly

Miinukset: The facility is in dire need for a refurbishment. The phone in our room didn’t work; the furniture was mismatched and somewhat shabby; the bathroom was outdated, even though it had a rain shower head, which, unfortunately, was not properly seated against the shower wall. Finally both my wife and I thought the 24% service charge for room service was outrageous; two continental breakfasts, which nominally were $32, ended up costing over $64, with a tip. To say the least, As a long time user of Marriott properties, I was extremely disappointed with the facility and would not recommend it.

Miinukset: The entire lobby and bar are under construction. We were never told. We would have booked somewhere else that’s had a nice bar we could sit at.

Plussat: Getting a room update because I was getting married.

Miinukset: I didn't like the confusing lobby situation.

Plussat: The location was great

Plussat: Beautiful hotel.

Miinukset: Major problems with hot water. Only way to get hot water in the sink was to run the tub simultaneously. Took a long time to warm up; temps between lukewarm and comfortable. Staff sort of shrugged their shoulders.

Plussat: The hotel is in a great location.

Miinukset: The hotel is under construction. It was very loud. I had my room changed and was told that all of the rooms are in the same condition. The room was dusty and unkept. There was dried gum on the comforter. The iron was broken. The bathroom was dirty.

Plussat: Location

Miinukset: Renovations on going

Plussat: You can certainly tell this was formerly the Ritz Carlton of Phila. Classic construction and attention to detail. Just note the dental molding in the elevators...indicative of architectural quality & artistry. Loved It !

Plussat: My room was run down, but very quiet and comfortable. I was afraid my bathroom would be gross, and it was much nicer than the hallway or the rest of the place looked. My room was clean.

Miinukset: I know the hotel is in the middle of construction but it is REALLY RUN DOWN. There are gouges in the hallway wall paper, cracks and holes in the marble floors, the rugs are worn and faded. There is no lobby at all. On the second floor where you change elevators to get to your room, there is a patch of carpet that has been taped over with black electrical tape. I checked in around 12 on Saturday and was very happy to get into my room (thank you) but there were piles of laundry all up and down the hallway. I went to my meetings and when I returned at 4 the piles were there. I went out to dinner at 6:45 and the piles of laundry were still heaped up and down the hallway. I mentioned it to the concierge on the way out. If I hadn't they would probably still be there now. It was all just kind of gross. Again-I know the hotel is in the middle of renovations but I was shocked to find a Westin in this condition. I usually like Westin's a lot.

Plussat: Right in the middle of everything. easy access to many dining spots along with very good shopping. the lobby was very nice; check in was smooth with a special consideration to let us check in early!

Miinukset: Parking was very expensive for overnight but in the middle of the city what can you expect.

Plussat: location

Miinukset: Apparently the hotel was sold out when I made the reservation through your website, so they put me in a room with a mruphy bed, not a real bed.

Plussat: The staff was very apologetic for the confusion.

Miinukset: I made a reservation through your system, booking.com and got to the hotel at 1030pm in the evening, to NOT have a room available for me. What is the point of a confirmation if a room isn't actually confirmed with the hotel itself?? How do you expect me to use your service again in confidence?

Plussat: We thought it was great and would stay again! We have never been unhappy when staying at a Westin!

Plussat: good service - clean- nice decor

Miinukset: valet parking rates exhorbitant

Plussat: Very helpful and courteous staff. Beautiful room. Very clean and luxurious.

Plussat: Rooms are nice size, very comfortable, modern and clean. Staff is courteous and helpful. Directly connected to upscale mall with good shopping and food court. Located close to Rittenhouse Sq. park, and near great stores and restaurants. In safe, upscale neighbourhood with all amenities nearby. Would return without hesitation.

Miinukset: No.

Plussat: Hotel was fantastic. Great location, wonderful room

Plussat: Great location and they're dog friendly

Plussat: The staff were extremely helpful, and the rooms were comfortable, clean, and modern.

Miinukset: The thermostat was broken in our room, causing the heat to be too high. We didn't have time to get the staff to fix it, but it did make for a bit more toasty a stay than I'd have preferred.

Plussat: Room was very nice very comfortable shower was gorgeous

Miinukset: Ordered room service closed early for a weekend but extremely pricey...especially for breakfast Spent $70. for breakfast for 2 :-(

Plussat: Location was perfect for Marathon. Short walk to the Convention Center, Art Museum, China Town, etc. Marathon start/ finish was 1 mile away. Took the free shuttle to race start and walked back afterwards. Did not try the restaurant but looked nice.

Plussat: The beds were comfortable and the room was very clean.

Miinukset: The hotel needs some updating.

Plussat: It was fun

Miinukset: N/a

Miinukset: Told me I’d have robes and then when I got there said it wasn’t anymore then said they were only for premium customer in which it said it would be included when I booked . Also the room I booked for wasn’t what I got it looked different was smaller but still was nice n clean so I stayed without complaining

Plussat: The hotel was in a great area. There were so many things accessible if you are willing to hit the pavement and explore.

Miinukset: I do not feel the rooms were of the quality for their star rating. Just felt underwhelming, especially the bathroom and television.

Plussat: Quickest check-in ever. Friendly staff. Room was perfect for our needs. Great location and price. What more could you want?!

Plussat: The location of the hotel in downtown Philadelphia

Miinukset: The price for parking here, it was way too expensive. There should be some sort of discount if you’re staying at the hotel

Plussat: Interesting design and great pool

Miinukset: The elevator was way to slow. We waited 10 minutes for the elevator at 5 in the morning and almost missed our Uber reservation.

Plussat: Centrally located, very walkable, neighborhood felt safe even walking alone at night.

Miinukset: It took me a WHILE to figure out how to turn off the lights above and to the sides of the bed. I finally figured it out when I had the phone in hand to call the front desk. (There was a itty-bitty switch along the bed headboard near the wall)

Plussat: Clean room and comfortable bed

Miinukset: Check in process.