Philadelphia hotellit lähellä Independence Seaport Museum

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Miinukset: It was all good

Plussat: The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back!

Miinukset: $50 to park your car is kind of expensive but you get a full 24 hours.

Plussat: Front desk staff was very accommodating.

Miinukset: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Plussat: The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!

Miinukset: The valet parking was a bit pricey but it was very convenient and no stress.

Plussat: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!

Miinukset: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.

Plussat: Location

Miinukset: My room was not ready till 5pm.

Plussat: The staff was friendly and very helpful

Miinukset: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.

Plussat: Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area.

Miinukset: N/a

Plussat: The room was gorgeous and the staff were very nice.

Miinukset: The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.

Plussat: Location is superb. City Hall view great.

Miinukset: No microwave

Plussat: Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.

Miinukset: Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown

Miinukset: It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.

Plussat: Location, Price, and Kitchen.

Miinukset: Parking situation, bed took sometime getting used to and accessibility for Internet.

Plussat: Great breakfast. Clean and modern rooms. Excellent location

Plussat: People were nice and helpful. Breakfast was decent and family friendly.

Miinukset: $40 for parking for the night is a bit ridiculous. Wasn't a fan of the bedding. My family has a tendency to toss and turn and by the morning the sheets had mostly all come off my bed and the same for my daughters. Not a huge deal but a fitted sheet would have been n ice.

Plussat: Right across the street from the wonderful Reading Market and the Convention Centre, and next door to a great burger place. Staff was wonderful. Room was spacious. Free coffee and tea all day!

Miinukset: Heating was a little weird. The air conditioner was powerful and came on automatically until we turned it off, but then there was little air ventilation. Certainly not the end of the world.

Plussat: facility was very nice. staff very accommodating

Miinukset: the air in our first room didn't work. After an hour of being in the room the temperature was still 78 degrees. Engineering said the people who had that room before us had the same problem. They shouldn't have sold that room again until it was fixed. But... they moved all of our belongings while we went out to dinner and were very nice and helpful.

Miinukset: Paying 40 a day for parking was crazy, other than that it was awesome

Plussat: The cleanliness and modern decor was very inviting and appealing.

Miinukset: Breakfast ending at 9 instead of 10; there's no validated parking, paying $34 for parking is ridiculous.

Plussat: Loved the spacious rooms and all the amenities including the refrigerator/freezer, microwave, dishwasher, kitchenette area, dishes, and keurig. The lobby was extremely clean and they had an assortment of tea, coffee, and hot chocolate. Felt very safe in this hotel. Very friendly staff.

Miinukset: I loved absolutely everything about this hotel and plan to stay here again

Plussat: Location location location. Kitchenette, room decor, foot shelf in shower (not important to all, but us gals appreciate it!), good climate control, room key access for elevator (great for security).

Miinukset: No lotion in room (I forgot mine), no place to get wine and/or beer for the room in the evening, parking garage is really complicated set up, no access to hotel from garage and difficult to navigate. One of my wash towels was soiled (ick).

Plussat: Very conveniently located in downtown, the rooms are beautiful & very comfortable. The staff were very helpful & friendly, I would highly recommend this hotel to other people

Plussat: Staff.

Miinukset: Horrific city parking garage. Construction going on all day vibrating entire hotel.

Plussat: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.

Miinukset: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.

Plussat: great location, very clean, friendly staff

Miinukset: everything was great-- no complaints!

Plussat: Staff were all personable and helpful. Room was appointed nicely.

Miinukset: The sound insulation between rooms that share a door is poor.

Plussat: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.

Miinukset: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.

Plussat: Great breakfast. Staff was excellent

Miinukset: Parking arrangements

Plussat: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.

Plussat: Breakfast was wonderful! Staff very kind and helpful.

Plussat: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown

Miinukset: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.

Plussat: Location

Miinukset: I would return.

Plussat: One of our rooms had a fabulous view of city hall, and broad street (#617). The other room (#606) had views that looked onto a/c units, etc, on the roof. We kept the curtains closed. Beds were comfortable

Miinukset: The horrible view in room 606-I realize that not all rooms can have the fabulous view, but the rooms that have a bad view should cost less. No coffee shop in the lobby area. Room 606 had a very dust and mold covered a/c vent in the bathroom; I could hear the people in the next room (with a crying baby). Not all staff was friendly. No microwave.

Plussat: The hotel was located near many of the downtown attractions and the staff was very friendly.

Miinukset: We had a small issue with toilet (didn't flush well - may have been blocked). The people staying next door were load and let their door slam at 2:15 am.

Plussat: The staff was lovely -- so nice and helpful. Location was ideal, I'm a Hilton Honors member so free wifi, great views (large windows), nice room decor, lots of space, decent executive level breakfast/snacks. Beds were comfortable.

Miinukset: Even on the 25th floor, you can hear traffic. It's not terrible, but noticeable. Bathroom sink was high (I'm short) -- again, not terrible, but noticeable. Pool was okay, but not great.

Plussat: AMAZING CUSTOMER SERVICE!!!

Plussat: Great location, good amenities, will stay here again

Miinukset: Nothing really

Plussat: We enjoyed out stay and had a nice room toward the back side of the hotel where street noise was less than rooms facing the front.

Miinukset: There was some loud guests at 2am that were not quieting down even when security were engaged.

Plussat: Great location, fair pricing, nice rooms for a city hotel.

Miinukset: No gift shop, though it is in the middle of a city so you could find things for sale elsewhere.

Plussat: Location and staff are great

Miinukset: We booked the best suite on the 26th floor for our wedding night. The hotel gave two sets of our room key out so when we went up to sleep at 2am after our wedding, there was someone else's items in our room. They downgraded us to the open room on the 8th floor. I was not given a refund as the manager said it was an equivalent room... It wasn't. :(

Plussat: Clean hotel and great price , good location . Staff was friendly and room was very nice

Miinukset: PArking is $28 for one night

Plussat: Right in the heart of downtown Philly. The hotel was centrally located to many attractions and shopping. Also really close to public transit.

Miinukset: I was on the 16th floor and I could still hear the traffic noise in my room.