Philadelphia hotellit lähellä Rosenbachin museo ja kirjasto

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Plussat: Excellent location. Great bed. Gym was good

Plussat: Love the hotel and the location. The bar was nice and the French fries late night were amazing.

Miinukset: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Miinukset: Everything was great!

Plussat: Great stay, great location

Plussat: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!

Plussat: The staff was the best part. They went above and beyond to make my stay the best it could be.

Miinukset: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Plussat: The staff and service were impeccable.

Plussat: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.

Plussat: Everyone was friendly, my room was rather large and I enjoyed the ambience.

Miinukset: My room was mainly clean but I felt like certain surfaces needed another wipe.

Plussat: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.

Miinukset: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Plussat: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.

Miinukset: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Plussat: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.

Miinukset: I little pricier than I would have liked.

Miinukset: It was all good

Plussat: The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back!

Miinukset: $50 to park your car is kind of expensive but you get a full 24 hours.

Plussat: Front desk staff was very accommodating.

Miinukset: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Plussat: The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!

Miinukset: The valet parking was a bit pricey but it was very convenient and no stress.

Plussat: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!

Miinukset: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.

Plussat: Location

Miinukset: My room was not ready till 5pm.

Plussat: The staff was friendly and very helpful

Miinukset: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.

Plussat: Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area.

Miinukset: N/a

Plussat: The room was gorgeous and the staff were very nice.

Miinukset: The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.

Plussat: Location is superb. City Hall view great.

Miinukset: No microwave

Plussat: Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.

Miinukset: Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown

Plussat: Fantastic Historic Building thats been successfully converted to a hotel. Good quality Fitness Center with free weights, machines, and cardio options. All the equipment worked.

Plussat: Location

Plussat: Great location & value. The staff was EXCELLENT!

Miinukset: It was very noisy. Kids screaming and running down the hall all day/night. Not the hotels fault, but did put a damper on the trip. Also, the room service food was awful. Poor quality and flavor.

Plussat: Staff was very responsive in dealing with very loud neighbors. Great service!

Miinukset: High price but worth it.

Plussat: the view and the room was lovely, the hotel is close to the city hall and to the museums. Bar on the first floor is good.

Miinukset: The pool was not very clean (passable) and people had to ask several times for towels. The pool area can be a great place - just add some plants, get rid of ugly fence, put a bar there....

Plussat: Great location to tourist sites. Rooms are moderdon, clean, spacious.

Miinukset: Room are not very sound proof.

Plussat: The bedding is super comfy and the overall look is modern and very pleasing. Great staff.

Miinukset: The room was a tad too small for me.

Miinukset: Construction at an adjacent building seemed to go on all night long. Unable to have any silence or sleep. And then there was a taxi "horn-honking" demonstration in opposition to Uber. Worst hotel experience of my life.

Plussat: Noisy and crowded they day we were there a plain clean serviceable hotel

Miinukset: Two things. Our room was between two college kid rooms with multiple tennants. They were polite but busy Other was we went to happy hour and the price was not honored

Plussat: Close to local attractions. Walking distance to many shops, restaurants, Franklin Institute, Art Museum, and Love Park. Short drive (15 minutes) to Old City and Penns Landing.

Miinukset: Beds were very firm- uncomfortable, but maybe suitable for others. Rooms are small. You can hear all noise- doors shutting in hall, elevators, guest conversations. Online photos made it look much more luxurious than it actually is.

Plussat: Good size rooms

Plussat: Fast check in despite chaos in parking garage.

Miinukset: Valet parking short staffed, chaotic, disorganized, long waits, long car line when we arrived. Decor and ambience not my taste. Lobby is not inviting or calm. Room was hot but with a terrible cold draft near window.

Plussat: clean, nice staff, secured parking, spacious rooms, microwaves in room, no smoking, comfortable bed and sheets

Miinukset: Daily parking was over $40/night

Plussat: Staff.

Miinukset: Horrific city parking garage. Construction going on all day vibrating entire hotel.

Plussat: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.

Miinukset: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.

Plussat: great location, very clean, friendly staff

Miinukset: everything was great-- no complaints!

Plussat: Staff were all personable and helpful. Room was appointed nicely.

Miinukset: The sound insulation between rooms that share a door is poor.

Plussat: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.

Miinukset: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.

Plussat: Great breakfast. Staff was excellent

Miinukset: Parking arrangements

Plussat: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.

Plussat: Breakfast was wonderful! Staff very kind and helpful.

Plussat: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown

Miinukset: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.